Open Gov Partnership 2012: High Performance Participation FOR Better Governance

The Structured Public Involvement team

Telephone survey

Distributive process mapping (DPM)

Process scale

Role of consensus

V. Small (~10) Small (20-50) Medium (50-500) Large >500

None

Weak

Moderate

Strong

Deliberative democracy

(America Speaks, Public Agenda

Focus group,

CBPC etc.

Expert panel

Traditional Public Meeting

Structured Public Involvement

DPM: stakeholder resource investment vs. process

Stakeholder resource investment

Strong (days)

Moderate (hours)

Weak (minutes)

None

Conflict/dispute resolution

Charette/deliberative

democracy

Focus group

SPI/F2F public meeting

Phone survey/online data elicitation

Extreme (weeks)

Process Metrics: Q, I, C and E

Criterion Indicator Data

Process quality Participant satisfaction Open quality evaluation

Inclusion Number of organizations,citizens and groups

Count attendees, participant groups

Clarity/utility of decision support

Expert evaluation Testimonials, narratives,comparisons to state of the art methods

Efficiency Cost and time $ spent on public involvement, time taken and demanded

0

0.5

1

1.5

2

2.5

3Q

I

C

E

Focus group methods

Town hall

Deliberative democracy

SPI

Online participation

Phone survey

Comparison of process methods across QICE

Metrics: Q

0 2 4 6 8 10

Mean process satisfaction where 1 = "awful" and 10 = "wonderful". Total "n=3146.

Mean satisfaction with SPI Processes 2000-2012