Open for Business®
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Transcript of Open for Business®
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Even if the worst happens, be prepared to stay Open for Business®
The Institute for Business & Home Safety
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Disasters Happen
A business disaster is that
point in time after the “cause” when
you cannot provide your
customers and clients with the
minimum level of goods and
services they need and expect.
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Protect Your Business
• Open for Business® was designed to provide small to mid-sized businesses with the tools needed to create a comprehensive business continuity plan.
www.DisasterSafety.org/OFB_Training
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• Protect people and property• Resume critical business operations• Minimize downtime to retain clients and
customers
Objectives of Business Continuity Planning
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Planning Process
• Identify potential impacts that threaten an organization
• Determine framework for building resilience
• Create procedures for effective response • Prepare for recovery
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Determine Your Risks• Loss of Key
Employee
• Loss of Key Vendor
• Pandemic Flu
• Data Loss
• Utility Outage
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Determine Your Risks
Look beyond natural disasters…– Geographic Location– Building Structure– Building Infrastructure– Vendor/Supplier
Continuity– Standard Company
Procedures– Data Storage
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Put Controls In Place
• What can you do to prevent these determined risks from causing a business interruption?– You can’t stop the event, but you can:
• Prevent loss of data • Plan for a recovery location• Set up back-up telecommunications strategies• Encourage employees to return to work
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Put Controls In Place
• Open for Business® Basic– Free from IBHS– Step-by-step instruction– Valuable planning
worksheets– Peril-specific property
mitigation information
www.DisasterSafety.org/OFB_Training
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Communicate
• Employee Contact List• Key Suppliers/Vendors• Key Contacts
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Maintain Operations
• Critical Business Functions• Vital Records• Critical Telephone Numbers• Critical Supplies• Equipment/Machinery/Vehicles
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Recover
• Recovery Location• Computer Equipment & Software• Voice/Data Communications• Miscellaneous Resources
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Before You Begin…• Senior-level support is
critical– Budgeting– Make planning a company-
wide priority• Engage your employees
– Planning is more manageable
– Employee cooperation: The plan is only as good as its execution
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Make It Stick!
• Implement company-wide changes:– Make BC plan education part of new-hire
training– Add BC plan policies and procedures to
employee handbook• Maintenance, testing, and training
– Update the plan regularly– Test the plan at least once per year– Conduct periodic “reminder” training
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Update
• At least once per year, better every 6 months
• Employee change• Major policy change
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Test & Refine
• Hold regular drills– Fire/Tornado
• Table top exercises• Simulated exercises• Full exercises
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Plan Now To Stay Open for Business®
Kelly Urbizu
Business Protection Specialist | Institute for Business & Home Safety
(813) 675-1051 | [email protected]
www.DisasterSafety.org
[PRESENTER NAME AND CONTACT INFO]
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DISCLAIMER
IBHS SHALL HAVE NO LIABILITY, IN NEGLIGENCE, TORT OR OTHERWISE WITH RESPECT TO THE USE OF ANY OF THE INFORMATION AND/OR
PRACTICES DESCRIBED IN THIS SLIDESHOW. ALTERATIONS OR MODIFICATIONS TO ANY OF THE CONTENT OF THIS SLIDESHOW ARE
THE SOLE RESPONSIBILITY OF THE PERSON AND/OR BUSINESS MAKING SUCH ALTERATIONS OR MODIFICATIONS. NOTHING
CONTAINED IN THIS SLIDESHOW IS INTENDED OR WRITTEN TO BE USED, NOR MAY IT BE RELIED UPON OR USED, BY ANY PERSON
AND/OR BUSINESS AS LEGAL ADVICE.