Open Enrollment Brochure January 1 - December 31, 2014 (PDF)

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JANUARY 1 - DECEMBER 31, 2014 OPEN ENROLLMENT BENEFITS No referrals National network in all plans: Options PPO, ChoicePlus POS, Select EPO Discounts on fitness clubs, JennyCraig ® Preventive care covered at 100% (in-network) KEY PLAN FEATURES NOW IS THE TIME TO LIVE WELL STATE OF MARYLAND

Transcript of Open Enrollment Brochure January 1 - December 31, 2014 (PDF)

J A N U A RY 1 - D E C E M B E R 3 1 , 2 0 1 4 O P E N E N R O L L M E N T B E N E F I T S

No referrals

National network in all plans: Options PPO, ChoicePlus POS, Select EPO

Discounts on fitness clubs, JennyCraig®

Preventive care covered at 100% (in-network)

K E Y P L A N F E A T U R E S

NOW IS THE TIME TO LIVE WELL

STATE OF MARYLAND

Your health plan choicesYou have three great plans to choose from – Options PPO, ChoicePlus POS or Select EPO. Each plan gives you access to a robust network of doctors and hospitals, as well as our online tools and resources - and more:

No referrals – see any doctor or specialist without a referral.

Preventive care covered at 100% (in-network).

$15 Primary Care and $30 Specialist copayment.

National network – enjoy our nationwide network of 720,301 physicians and health care professionals and 5,622 hospitals, including every hospital in Maryland.

Key plan featuresOptions PPO (Preferred Provider Organization): National and Regional

network*

No referrals required

No primary doctor required

100% coverage for preventive in-network care

Coinsurance

ChoicePlus POS (Point of Service): National and Regional

network*

No referrals required

No primary doctor required

100% coverage for preventive in-network care

Coinsurance

Select EPO (Exclusive Provider Organization): National and Regional

network

No referrals required

Primary doctor required

100% coverage for preventive in-network care

NO Coinsurance – 100% coverage in-network

*POS and PPO plans also include international coverage.

The EPO plan offers 100% coverage in-network.

We have your doctorWith more than 50,000 doctors in Maryland and surrounding areas, and 720,301 nationwide, our network is one of the largest in the country. Visit www.uhcmaryland.com to see our directory of network doctors and hospitals or call Customer Care at 1-800-382-7513 for assistance.

YOUR BENEFIT PLAN OPTIONS

S TAT E O F M A RY L A N D

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Summary of Benefits*

State of Maryland BenefitsJan. 1 - Dec. 31, 2014

UnitedHealthcare Options PPO

UnitedHealthcare ChoicePlus POS

UnitedHealthcare Select EPO

In-network Out-of-network In-network Out-of-network In-network only

Plan Overview

Referrals No No No

National Network Yes Yes Yes

Deductible None$250 Individual $500 Family

None$250 Individual $500 Family

None

Out Of Pocket MaxFor out of pocket max, please visit the DBM (Department of Budget and Management)

website at www.dbm.maryland.gov/benefits

Lifetime Maximum Unlimited Unlimited Unlimited

Medical Overview

Physician Office Visits

Primary Care Physician $15 copay 70% after deductible $15 copay 70% after deductible $15 copay

Specialist $30 copay 70% after deductible $30 copay 70% after deductible $30 copay

Inpatient Care 90% 70% after deductible 90% 70% after deductible 100%

Outpatient Care 90% 70% after deductible 90% 70% after deductible 100%

Inpatient Hospitalization 90% 70% after deductible 90% 70% after deductible 100%

Outpatient Facility 90% 70% after deductible 90% 70% after deductible 100%

Maternity 90% 70% after deductible 90% 70% after deductible 100%

Diagnostic Lab and X-ray 90% 70% after deductible 90% 70% after deductible 100%

Durable Medical Equipment 90% 70% after deductible 90% 70% after deductible 100%

Emergency Room/ER Physician Services (inside and outside the area)

$75 copay for ER facility and $75 copay for ER physician (waived if admitted) for ER Diagnosis; 50% of allowable amount plus $75 copay(s) for non ER diagnosis

Behavioral Health** Covered by the State’s behavioral health plan $15 copay

Urgent Care $30 copay 70% after deductible $30 copay 70% after deductible $30 copay

Preventive Care

Mammography 100% 70% after deductible 100% 70% after deductible 100%

Immunizations, including annual flu shots

100% 70% after deductible 100% 70% after deductible 100%

Well Child Care 100% 70% after deductible 100% Not covered 100%

Annual Physical Exams 100% 70% after deductible 100% Not covered 100%

Physical/Occupational/Speech Therapy

$30 copay 70% after deductible $30 copay 70% after deductible $30 copay

Acupuncture for Chronic Pain Management

$20 copay 70% after deductible 90% 70% after deductible 100%

Chiropractic Services $20 copay 70% after deductible 90% 70% after deductible 100%

Hearing Aids 100% 70% after deductible 100%70% after deductible Adults not covered

100%

Vision Fee Reimbursement

Annual Eye Exam $45

Annual Frames $45

Lenses Allowance Single vision - $28.80 / Bifocal, single vision - $48.60 / Bifocal, double vision - $88.20 / Trifocal - $70.20

Annual Contact Lenses in lieu of frames and lenses

Medically necessary - $201.60 Cosmetic - $50.40

You also have the added option for discounted services on laser vision correction surgery through Laser Vision Network of America.

* Active employees represented by SLEOLA (Bargaining Unit I) have a different plan design for medical benefits.

** Mental health providers can be found at www.liveandworkwell.com

This outline is intended as a summary only. For a detailed description of the benefits available please refer to the Certificate of Coverage.

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Services and programs to help support your health needsOur innovative programs and services are designed to help you achieve your wellness goals and live a healthier life. For more information, visit uhcmaryland.com.

These programs and services are provided at no extra cost to you.

myNurseLineSM

Registered nurses are available to help you anytime — at no extra cost to you. Just call 1-888-315-7257. The nurses and master’s-level specialists can provide information on:

Symptoms and treatment options

Doctors and hospitals

Health condition management and more

Healthy Pregnancy ProgramAt every stage of your pregnancy, benefit from:

24-hour access to experienced nurses

Information to help identify risks and special needs

Online healthy Pregnancy Owner’s Manual and other materials

Learn more at www.healthy-pregnancy.com.

Programs for Ethnic CommunitiesWe recognize the importance of diversity in every aspect of our business. That’s why we created our multicultural Centers of Excellence: Generations of Wellness® (African American Health), Latino Health Solutions and Asian American Markets.

www.uhcgenerations.com

www.uhclatino.com

www.uhcasian.com

Enjoy discounts that could add up to big savings

Enjoy a healthy lifestyle for less, with our discounted products and services, including fitness club memberships, weight loss programs, teeth whitening and more. Access our health discount program* online at myuhc.com®.

*The health discount program is not insurance.

Expanded women’s preventive health services guidelines

Additional preventive screenings for women were added with no copayment.

Preventive services covered 100% (in-network) :

Well child care

Annual physical exams

Annual flu shots

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Live healthier with the health tools on myuhc.com

Personal Health AssessmentAn online health questionnaire may help you evaluate your current health status and generates a confidential report with tips for improving your health.

Health CoachingA six-week online Healthy Living program could help you make lifestyle changes, ranging from losing weight and exercising more to stopping smoking and improving heart health.

Personal Health Record The Personal Health Record confidentially tracks doctors visits, immunizations, and diagnoses.

Source4WomenFrom learning more about your own health risks to taking care of sick kids and finding new ways to stay healthy, Source4Women offers complimentary online tools, resources, seminars and events focused on keeping you and your family healthy. Visit uhc.com/Source4Women today.

Health Care Lane®

Visit www.healthcarelane.com/stateofmd for information about health and wellness topics. Make sure to check out Wellness Days, a fun-filled virtual festival of good health and wellness. You will be entertained and educated on the benefits of your plan.

UHC.TVSM for health and happiness

UHC.TV is our online television network. It presents educational and entertaining programs about good health and living. Visit www.uhc.tv today to help you get inspired to grow healthy and live well.

YOUR ONLINE RESOURCES

S TAT E O F M A RY L A N D

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Healthy Mind Healthy Body® e-mail newsletterOur award-winning Healthy Mind Healthy Body publication provides the latest health news and tips, and allows you to select health topics that meet your personal needs and interests. Topics range from family health to fitness to diabetes and asthma management.

Current members: to sign up for the monthly newsletter, go to www.uhc.com/myhealthnews.

Online health statementsYou get convenient delivery of your health documents. All of your information is organized online reducing unnecessary paper. An email is sent to you every time you have a new document ready to view.

Disease Management ProgramsIf you are dealing with a chronic condition, we

offer a suite of Disease Management Programs to help you take charge and manage your condition. Our disease management programs offer personalized support for the following conditions:

Heart Failure

Chronic Obstructive Pulmonary Disease (COPD)

Coronary Artery Disease (CAD)

Diabetes

Asthma

Personalized Online SupportYou have continuous access to your health and benefits information through our online tools.

uhcmaryland.com myuhc.comA website for employees to access before choosing UnitedHealthcare to become more familiar with the plan options.

A website designed to help UnitedHealthcare members:• Understand benefits coverage • Access benefits• Track claims • Improve overall health• Organize health information

Access this site before or after you enroll in a health plan.

Access this site after you become a UnitedHealthcare member.

Find a network doctor in your area. Search by facility or physician.

Find a network doctor in your area. Search by facility or physician.

Learn about your plan details. Learn about your plan details.

Download medical and vision forms. View current claims and claims history.

Learn more about a health condition.

Take health quizzes, calculate costs before you receive care and learn about common symptoms.

Track doctor visits, immunizations and diagnoses with the Personal Health Record.

myHealthcare Cost EstimatorIt’s easier to budget for a medical treatment if you have an idea of how much it will cost. The myHealthcare Cost Estimator gives you the information you need to help you plan ahead.

Search and explore cost estimates of different treatments

Compare network and non-network cost estimates

Learn how the cost of a procedure affects your health account balances

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Smartphone and tablet users — your health, in your handsThe UnitedHealthcare Health4Me™ app provides instant access to your critical health information from your mobile device. The confidential app features include:

Single-registration — you can register with myuhc.com to enable both the mobile and online app functionality

Search for physicians or facilities and map to their location

View claims, account balances, benefit plan details and your health plan ID card

Have an Easy Connect representative contact you to answer any questions and connect you with an experienced registered nurse 24/7

DocGPS® Find a doctor or hospital wherever you are with DocGPS:

Search for network doctors, clinics and hospitals

Get directions and more

OptumizeMe® Challenge friends, family and coworkers to engage in healthy activities with OptumizeMe, our social networking app:

Create and join fitness and nutrition challenges

Compete and collaborate with friends

Health4Me

UnitedHealthcare Health4Me™ App

Download our mobile app to your smartphone or tablet and see how easy it is to find nearby physicians, check the status of a claim or speak directly with a nurse.

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Administrative services provided by United HealthCare Services, Inc. or their affiliates.

The information provided through these programs is for educational purposes only as a part of your health plan and is not a substitute for your doctor’s care. Please discuss with your doctor how the information provided is right for you. Your personal health information is kept private in accordance with your plan’s privacy policy.

The myNurseLineSM, Care Coordination Nurse, and Cancer Nurse Advocate services are for informational purposes only, and should not be used for emergency or urgent care situations. In an emergency, call 911 or go to the nearest emergency room. Nurses cannot diagnose problems or recommend specific treatment and are not a substitute for your doctor’s care. These services are not an insurance program and may be discontinued at any time. They are included as part of your health plan.

The Healthy Pregnancy Program follows national practice standards from the Institute for Clinical Systems Improvement. The Healthy Pregnancy Program cannot diagnose problems or recommend specific treatment. The information provided is not a substitute for your doctor’s care.

All UnitedHealthcare members can access a cost estimator online tool at myuhc.com. Depending on your specific benefit plan and the ZIP code that is entered, either the myHealthcare Cost Estimator or the Treatment Cost Estimator will be available. A mobile version of myHealthcare Cost Estimator is available in the Health4Me mobile app, and additional ZIP codes and procedures will be added soon. This tool is not intended to be a guarantee of your costs or benefits. Your actual costs and/or benefits may vary. When accessing the tool, please refer to the Terms and Conditions of Use and Why Your Costs May Vary sections for further information regarding cost estimates. Refer to your health plan coverage document for information regarding your specific benefits. The hospital comparison program uses data from publicly available data sets, UnitedHealthcare claims and hospital data from Leapfrog and CMS, to create a multidimensional view of hospital performance. Not all facilities are eligible for evaluation for the program. Source4Women content and materials are for information purposes only, are not intended to be used for diagnosing problems and/or recommending treatment options, and are not a substitute for your doctor’s care. Lists of potential treatment options and/or symptoms may not be all inclusive.

Disclosure: The Health Discount Program is administered by HealthAllies®, Inc., a discount medical plan organization. The Health Discount Program is NOT insurance. The discount program provides discounts at certain health care providers for medical services. The discount program does not make payments directly to the providers of medical services. The discount program member is obligated to pay for all health care services but will receive a discount from those health care providers who have contracted with the discount plan organization. HealthAllies, Inc., is located at P.O. Box 10340, Glendale, CA, 91209, 1-800-860-8773, www.unitedhealthallies.com, [email protected]. The health discount program is offered to existing members of certain products underwritten or provided by UnitedHealthcare Insurance Company or its affiliates to provide specific discounts and to encourage participation in wellness programs. Health care professional availability for certain services may be dependent on licensure, scope of practice restrictions or other requirements in the state. UnitedHealthcare does not endorse or guarantee health products/services available through the discount program. This program may not be available in all states or for all groups. Components subject to change.

Android is a trademark of Google Inc. App Store is a service mark of Apple, Inc.

State of Maryland OE Brochure 6/13 © 2013 United HealthCare Services, Inc.

Key contact information

Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-382-7513myNurseLine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-888-315-7257Healthy Pregnancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-411-7984

Pre-enrollment website . . . . . . . . . . . . . . . . . . . . . . . . . . . www.uhcmaryland.comMember website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.myuhc.com

Health Care Lane . . . . . . . . . . . . . . . . . . . . . . . www.healthcarelane.com/stateofmd

Mobile apps: Health4Me | DocGPS® | OptumizeMe®