Open Door Forum: CROWNWeb 2.0 (Phase III) and...

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11/24/2010 CMS’ CROWNWeb Application Open Door Forum: CROWNWeb 2.0 (Phase III) and Beyond A look at the impact and scope of CROWNWeb 2.0 and the development of CROWNWeb 3.0.” Featuring CMS

Transcript of Open Door Forum: CROWNWeb 2.0 (Phase III) and...

11/24/2010

CMS’ CROWNWeb Application

Open Door Forum:

CROWNWeb 2.0 (Phase III)

and Beyond

“A look at the impact and scope of CROWNWeb

2.0 and the development of CROWNWeb 3.0.”

Featuring

CMS

Today’s Hosts

Oniel Delva, BA, CTT

Communications and Training Manager

CROWNWeb Outreach, Communication, and Training Team

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Today’s Presenters

Jacqueline Abt, RN, MS

Project Officer – OCT Contract

Centers for Medicare & Medicaid Services

Jacqueline (Jackie) Abt is a nursing information specialist with clinical

nursing and management expertise. As a CMS central office employee,

Jackie serves as an informatics liaison to the ESRD project officers/other

CMS divisions on both core contract issues and the CROWNWeb data

system.

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Today’s Presenters

Glenda Payne, RN, MS, CNN

Project Officer and ESRD Technical Advisor

Centers for Medicare & Medicaid Services’

Dallas and Atlanta Regional Offices

Centers for Medicare & Medicaid Services

Glenda Payne is a nephrology nurse with more than 30 years experience

in ESRD. She has state and federal survey experience and is part of the

Survey & Certification ESRD Support Team responsible for surveyor

training and developing resources to assist in the implementation of the

ESRD Conditions for Coverage. She serves as the project officer for the

Network 7 contract, as well as for the RCT special project.

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CROWNWeb 2.0

Coming 2011

Approximately 650 dialysis facilities

October 22nd: Networks recruited facilities

November 12th: CROWNWeb 2.0 QIPS

registration completed

QIMS Security Official requires User ID to

manage QIMS accounts & User ID for

CROWNWeb role

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CROWNWeb 3.0

Kick-Off upon completion of CROWNWeb

2.0 (mid-2011)

Requires: 100% of Medicare-certified ESRD

facilities

Optional: Transplant and Veterans Health

Administration (VHA) facilities

System enhancements expected

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QIPS and QIMS

Q: I created a CROWNWeb account over a year ago

and can’t remember my User ID and password.

What should I do?

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A: Users with established QIPS accounts can reset their passwords

one of three ways: via the self-service method by clicking the

“Forgot your password” link on CROWNWeb’s homepage, by

contacting their QIPS Security Administrator or by contacting

the CROWN Help Desk. Page 2 of the completed QIPS Account

Forms have each individual’s CROWNWeb User ID, but that

person can contact his/her QIPS Security Administrator for

assistance if he/she cannot locate a copy of the completed form.

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QIPS and QIMS

Q: Is the CROWNWeb Learning Management

System’s login information the same as

QualityNet Identity Provisioning System’s login

information?

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A: No. The CROWNWeb LMS is a completely separate system

from QIPS and CROWNWeb. CROWNWeb LMS includes over

26 self-directed CROWNWeb training courses and

communication materials that can be used to assist users with

navigating through the CROWNWeb system.

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System Overview

Q: Will the technical specifications for any data

entry fields change in CROWNWeb 2.0 (Phase

III)?

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A: No. CROWNWeb 2.0 will not present any changes to the technical

specification of any field that is currently in the CROWNWeb system.

However, this release will offer some updates to the system’s graphical

user interface (GUI) to help ensure that the system continues to meet

federal accessibility standards, and meet the needs of users. Some of

these changes include:

My Reports repository

Timeout warning

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System Overview

Q: How will CROWNWeb affect acute hospital

patients? I work in a hospital. What changes do

we expect to have?

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A: Entry of data is not required for acute dialysis patients in

CROWNWeb. This system is designed to collect data for chronic

kidney disease patients.

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System Overview

Q: Will all facilities be allowed to electronically

submit data into CROWNWeb via batch?

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A: The ability to electronically submit data into CROWNWeb is

currently being tested by three of the largest dialysis

organizations in the community. CMS remains committed to

pilot a solution whereby all facilities can electronically submit

their patient-based data into CROWNWeb via a batch format.

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System Overview

Q: What challenges may facilities face during the

implementation of CROWNWeb?

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A: As with any new computer system, users will need to learn how

to navigate through CROWNWeb, and may experience a

learning curve. Additionally, users will need to familiarize

themselves with the required QIPS/QIMS and CROWNWeb

roles in order to successfully use the system. Users can meet

potential challenges by attending training or accessing the

training materials available on the Project CROWNWeb

website.

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System Overview

Q: How will CROWNWeb be linked to the changes

in reimbursement (bundling QIP)?

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A: CROWNWeb will be the source of outcomes data in future.

Quality Incentive Payments (QIP) will be dependent on

outcomes. CMS uses CROWNWeb to track outcomes.

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System Overview

Q: Are facilities required to put all labs results into

CROWNWeb or just those shown on the

simulation on the Project CROWNWeb website?

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A: Multiple lab results are required to be entered into

CROWNWeb. The simulations available on

Projectcrownweb.org demonstrate the process of navigating

through screens in CROWNWeb. A clinical data worksheet that

is located on Project CROWNWeb website and the

CROWNWeb LMS addresses all required lab entries.

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System Overview

Q: Will facilities be required to just enter lab values

for January-March of every year for hemodialysis

patients and January-June for peritoneal dialysis

patients, or will labs be entered every month for

every patient?

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A: CMS will announce the official collection months for hemodialysis and

peritoneal dialysis lab values upon full release of the CROWNWeb system.

However, the collection period for these measures are expected to initially

remain the same as current requirements:

Hemodialysis – 3 months

Peritoneal Dialysis – 6 months

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System Overview

Q: When a patient’s treatment changes from 3½

hours to say 4 hours, will this require a change in

CROWNWeb?

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A: Yes. Facilities are asked to create a new patient treatment

summary whenever there is a change in the patient’s dialysis

prescription.

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System Overview

Q: With CROWNWeb, how will doctors sign the

CMS-2728 Forms, since they will now be

completed electronically?

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A: When completing a CMS-2728 Form via CROWNWeb, Users must print the

form for signatures (blue ink) prior to submitting to CMS.

Note: The original signed CMS 2728 Form must still be mailed to your

Social Security Administration office.

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Training

Q: Will training be offered for facilities participating

in CROWNWeb 2.0 (Phase III)?

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A: Yes. WebEx training will be offered for all CROWNWeb 2.0

participating facilities. Details regarding the dates are still being

finalized, but training will include:

Two-hour CROWNWeb training for three days

In addition, two-hour QIMS / Multi-Factor Authentication

training for one day (optional)

Online self-directed courses

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Training

Q: Where are the WebEx training recordings and

materials located?

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A: Training materials from previous CROWNWeb training

sessions (in-person and WebEx) are available on the Project

CROWNWeb Website, on the “Training Materials” page.

CROWNWeb 2.0 and CROWNWeb 3.0 training materials will

be added to this website whenever they are available.

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Final CommentsJ

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QuestionsO

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Our Next SessionO

CMS Community WebEx:CROWNWeb Data Discrepancy, Validation, and Reliability –A Look Behind the Scenes

Date: December 21, 2010

Time: 2pm‐3pm ET

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Thanks!

For Further Information…

Email: [email protected] Help Desk: 1-888-ESRDHD1Web Site: http://www.projectcrownweb.org

This material was prepared by FMQAI, the End Stage Renal Disease Network for Florida

(Network 7), under contract with the Centers for Medicare & Medicaid Services (CMS),

an agency of the U.S. Department of Health and Human Services. The contents presented

do not necessarily reflect CMS policy. Publication Number: FL2010OTCT22812000

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