Online Transfer Credit (TC) Assessment Process … · Online Transfer Credit (TC) Assessment...
Transcript of Online Transfer Credit (TC) Assessment Process … · Online Transfer Credit (TC) Assessment...
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Presenters: Illan Kandiah, Sonya Lee and Sammy Younan
Online Transfer Credit (TC) Assessment Process using Nolij
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Outline
• Overview of TC at Ryerson
– Past paper process
– New DMS (Nolij) workflow
– Live Demonstration
– Paper vs electronic process
• Training faculty designates
• Getting the buy-in
• Implementation
• Q & A
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Transfer Credits at Ryerson
• 20,000+ TC applications annually– Excluding block transfer
• Centralized – application and processing
• Decentralized – evaluation at department level
• Students apply for TCs with an offer of admission
• Processing and evaluation after offer is accepted
• Encourage students to apply ASAP – soft deadlines
• No fee to apply in the first year – April 1
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Student Application Process
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Student Application Process: Program
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Student Application Process: Previous Institution
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Student Application Process: Previous Education
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Student Application Process: Results
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Overview of Past Paper Process
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Role of Nolij in TC Assessment
• Ryerson went live with Nolij Web in Fall 2014
• Nolij Web is a web-based document and
imaging management system (DMS)
• It provides a standard workflow for evaluating
applications
• Within Nolij the course outlines and
supplementary course information are sorted
into TC application folders
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Nolij Basic Concepts
• Rights
• Roles
• Forms
• Decisions - approved,
denied, redirect, more
info
• TC Application folders
• Folder objects
• Indexing
• Inboxes
• Workflow
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Nolij Workflow
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Upload Course Outlines From Anywhere!
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Course Outline Upload Inbox 1
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Course Outline Upload Inbox 2
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Live Demonstration
• Log-in to Nolij test – Dummy data used
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Paper Paper Paper – The Challenges
• Missing documents• Decisions not legible• Slow• …..etc.
• Half on line, half on paper• Files & cabinets everywhere!• Human Error
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Advantages of an Electronic Process
These fish aren’t biting, maybe I’ll assess some TC’S!
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Training - Faculty Evaluators/Assistants
• Computer labs & multiple training time slots
• Robust testing and training environment
• Job-aids
• Q & A
• Personal 1 on 1 training
• Feedback – make improvements
• A key decision – notification
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Getting Buy-in
• 70% of students surveyed in 2013 preferred online
submission
• Secured high-level sponsors: Registrar & VP Students
• Secured faculty champions
• Roll-out through informal announcements – when faculty
visit the office
• Involve the evaluators - focus group, testing
• Central log-in, Secure access (VPN)
• Official announcements
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Implementation
• Worked together with all stakeholders from an early stage to ensure feasibility – limitations, cost, etc.
• Lessons learned– Allocate lots of time for testing – test and re-test, a fix may
have an unintentional impact
– Middleware – Java
– Create access to a robust test environment
– Project management essential - JIRA
– Provide responsive support to evaluators – over the phone, email, in-person
– 3 Cycles to iron out all the wrinkles
– Celebrate success along the way!
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Questions & Feedback
• Questions
• Feedback