Online Safety Products Catalog...

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ORR Safety How to Use Your Online Safety Products Catalog August 2014 User Login or Auto-Login eCats only Copyright © 2014 ORR Safety Corporation

Transcript of Online Safety Products Catalog...

ORR Safety How to Use Your

Online Safety Products Catalog

August 2014 User Login or Auto-Login

eCats only

Copyright © 2014 ORR Safety Corporation

Open

Website Log In

Find

Products

Log Off Add Products to

Shopping Cart

Credit Card

Bill To

Ship To

Purchase

Check Out

If you shop

online at home,

you’re already

familiar with how

to use this

eCatalog!

ORRAA300GYAF Copyright © 2014 ORR Safety Corporation

Website Address:

http://www.orrsafety.com/customer

To login, use your

company email address.

Your password will be

provided by your company’s

eCatalog Administrator.

Sometimes we use “safety”

as an initial password that

you have to change at first

login.

Click the login button.

Or go to www.orrsafety.com and click Sign In at the top of the page

Copyright © 2014 ORR Safety Corporation

Copyright © 2014 ORR Safety Corporation

Look for Tutorials on Express Buy

and Order Templates. Makes

ordering much faster!

But I already

know exactly

what I want

to buy.

ORRTCNCOERFL

Three

ways to

begin

browsing

for

Products

Click on a Category

Click on your product menu to display the first

12 Categories with Sub-Categories.

Type info into the search box and

click the orange button.

Use Express Buy to load products

directly into your Cart without

having to Search

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Handy browsing tools if there are

a lot of items in a category

Narrow

down your

choices by

clicking on

Sub-

Category...

Now you only see the

14 Corded Ear Plugs

that are rated 33

Click to open

the Product Page

...or select the

attributes you are

looking for.

This page and following pages are for training purposes

only. Your company eCatalog may have a different

assortment of products.

THIS IS CALLED THE "GALLERY VIEW"

It offers a quick summary of each product.

It’s sorted to give priority to products that

are In Stock and Most Popular.

That’s why different sizes of the same

product don’t always appear grouped

together in this view.

Use BROWSE BY to group the

products based on what’s most important

to you. For example, start with Size.

TIP! READ THIS!

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Availability

Other related products

or Accessories in your

catalog

Click each tab to see information

The Product Page

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To purchase items, you need to add them to

your “Shopping Cart”

Enter Qty

Click Add

When ready to purchase,

click Checkout button.

Displays what you have in

your "Shopping Cart"

Added 1 pair of these

glasses to the Cart.

To remove them, click

the circled X.

Find another item…

Quantity and Price each

Copyright © 2014 ORR Safety Corporation

Copyright © 2014 ORR Safety Corporation

I want to

change what’s

in my shopping

cart.

EDM37145 Gloves

…or click on Edit Shopping Cart.

To open your Cart, click on

the shopping cart icon...

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Click X to

delete the

product from

your Cart. Change the quantity, then click Update Shopping Cart

Copyright © 2014 ORR Safety Corporation

Copyright © 2014 ORR Safety Corporation

Show me the

shortcuts for

submitting

my order.

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Depending on how your eCatalog is

set up, the number of Checkout

steps could be between 2 and 6

This is how you submit your order. Step 1

If this button appears, click it to select an

address from a list.

Addresses are from you’re My Account

address book or your Company address

book.

The Company address book is set up using the

Admin Console.

Click Continue button to

proceed to the next step. If a Default Shipping Address is set up in your

My Account address book, you don’t have to fill

this in. eCat does it for you and skips this step!

Want the shipment tracking

info to go to someone

else? Replace your email

address with theirs.

“My Account” is at the top of

the screen. Click on your name

to open it.

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Step 2

Shipping Method types are based on how

your account is set up with ORR Safety.

If presented with choices like this, select

your preference for this order.

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Step 3

OPTIONAL

If your eCatalog is

customized to capture

Additional Information

during checkout, you will

see a screen like this.

If default values are set up by the

Administrator in your User record,

eCat enters the information for you!

OPTIONAL! Not all customer eCatalogs have “Additional Information”

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Step 4

Click to choose a Payment Method.

If your eCatalog is set up with Credit Card or

On Account, you’ll see both choices.

Note that you can save Credit Cards in

you’re My Account profile.

If you choose New Credit Card, you will be

prompted to add the Bill To address.

For this example, we’ll choose On Account.

If your eCatalog only offers On Account, then

eCatalog skips the Payment Method step.

This shows how On Account is pre-selected at the

start of the Checkout Process.

If you’ve saved Credit Cards in

you’re My Account profile, you can

select one from here.

You will still have to enter the card’s

3-digit Security Code.

Copyright © 2014 ORR Safety Corporation

Step 5

If you are using a Credit Card you saved in

you’re My Account, the Billing Address is

filled in automatically!

You only see this step if you are

using a Credit Card

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If your Payment Method is On Account,

eCat enters the Billing Address behind

the scenes and skips this step!

Step 6

Copyright © 2014 ORR Safety Corporation

If your eCatalog is set up to

REQUIRE a Purchase Order number,

the order cannot be submitted until

the PO is entered here.

Review, then click “Submit Order"

to purchase your products.

All of the selections you’ve

made are shown here. To

change any of them, click on

the green words.

Want the eReceipt to go to

someone else? Add another

email address here.

This eCatalog was configured to require a

Purchase Order number.

If it says “Optional PO Number,” you can leave it blank.

Copyright © 2014 ORR Safety Corporation

I don’t want to

type the same

address every

time I order.

ENP1350 Spill Kit

Click on Address Book to edit

your Ship To addresses.

To add a new address, click the “Add

a Shipping Address” button. You can

have as many as you want.

Click on Your Name to open

My Account.

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Check the box and eCat3

will automatically fill in this

address during Checkout.

Click on Credit Cards

to add a new Credit

Card to your profile.

During Checkout, your

saved credit card(s) will

appear on the Payment

Method step. Choose your

card with one click!

Click on Your Name to open

My Account.

Copyright © 2014 ORR Safety Corporation

For security, you will still have to

enter your card’s 3-digit security

code during Checkout

Don’t forget to

click Save.

Copyright © 2014 ORR Safety Corporation

Copyright © 2014 ORR Safety Corporation

What else can

ORR Safety’s

eCat3 do

for me?

KEY110NWI1021

Notes on Packing Slip

Ship Complete option

Switch Catalog feature

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Add Notes in the Shopping Cart

Add Notes on the Review Order screen

(last step of Checkout)

The ORDER NOTE will

appear on the bottom of

the Packing Slip

ITEM NOTES will appear

with each line item on the

Packing Slip

This optional feature allows you to enter information

that will appear on the Packing Slip

Checking the box means that

the order will Ship Complete.

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This optional feature allows you to specify

that all items will be held until the order can

be shipped complete

If this message appears during

Checkout, the Ship Complete

option has been activated for

your catalog

TOPIC

Questions about product choices

Assistance with ordering or status

Questions about the website

CONTACT HOW

ORR Safety Customer Service

[email protected] 800-669-1677

Copyright © 2014 ORR Safety Corporation

How to check order status

Order Templates

Express Buy

OTHER TUTORIALS!