Resume

Eric H. Peterson – keyseric@me.com

Professional Overview

Business Ownership

Oversight and Coordination of Daily Operations, Policy Implementation and Continued Training, Menus, Recipes, Staffing, Scheduling, Ordering, Par Adjustments, Cost Management, Profit Margin and Accounting

General Office / Management

Multiline Phone Systems, Scanning, Document Management, Advertisement Design, Appointment Scheduling, Deadline Management, Budgeting, Multitasking, Email Management, Ensuring Adherence of Staff to Policies/Procedures, Interaction with Clients and Staff in a Pleasant and Professional Manner.

Hospitality Industry

Casual Serving, Bartender, Liquor / Inventory Control, Ordering, Security, Reservations, Night Audit, Desk Clerk, Front Office Management, General Manager.

Real Estate Industry Administrative Duties, Maintaining Legally Required Files, Entering and Updating Listings, Creation of Flyers, Window Displays, Sitting Open Houses, Showing Listings and coordinating Broker and Agent Schedules. I have a working knowledge of real estate law, including what a non-licensed individual can convey to a potential buyer. I currently maintain a Property Manager/Local Contact Certificate for the City of Key Colony Beach.

Computer Software

MS Office Suite, Open Office, Peachtree, Quick Books, Micros (POS), Flashpoint (POS), Positouch (POS), Aloha (POS), Adobe Photoshop, Dreamweaver, ARIS and FLEX (real estate management) and several popular hospitality management packages. I am well experienced with both Windows and MAC.

Resume

Eric H. Peterson – keyseric@me.com

Experience Sombrero Resort & Marina, Marathon, FL ‘16 Hired as Beverage Supervisor at this under re-developing resort I had the responsibility of all liquor ordering and inventory as well as acquiring new product lines, Bartending, Staff re-training and new hires. I rapidly became aware that the renovations were not going to be at the scale or quality that I was expecting or occurring at a pace that would have the project remotely completed in a reasonable time frame. The lack of forward movement and their unwillingness to make emergency repairs to the existing space as well as unpredictable and unprofessional management, lead to my departure from the company. Keys Fisheries, Marathon, FL – ’13-‘15 My first year I was primarily bartending at the ground level service bar and retail area, with one to two shifts per week at the upstairs raw bar. When the first position became available I was promoted to the upstairs raw bar full time. Eventually, I was promoted to Bar Manager, responsible for all scheduling, liquor inventory, ordering and acquisitions of new products and vendors as well as training and retaining new and existing staff.

Manager, Cabana Club/Breezes, Key Colony Beach FL - ’03-’12

I was initially hired to run the daily operations of the club office. My primary tasks were ensuring membership eligibility for all on property guests, monthly billing of member charges, to maintain the POS system and all office computers, as well as website design promotion and development. My responsibilities eventually expanded to include full membership management and accounting as well as management of the resort’s six suites. These duties included; sales, marketing, development, guest services, accounting and maintenance oversight. I was eventually promoted to Restaurant Manager of the 140 seat ocean front dining facility. I ended this position as bartender, an on-staff Manager & IT Manager.

Resume

Eric H. Peterson – keyseric@me.com

Experience Cont. IT Mgr, EXiT Realty Florida Keys, Marathon, FL - ’01-’03

My initial position was primarily as IT support for both owners and agents within this high volume firm. During my employ the company expanded to a total of three offices. My expanded duties also encompassed producing “camera ready” advertisements for high-end real estate magazines, reception and personal assistant to the owners. This position required the ability to multi-task, meet strict deadlines and work with both clients and realtors in a professional and ethical manner.

Owner, Personal Computer Assistance, Cape Cod, MA - ’98-’01

This start-up company was the first in the region to offer in-house technical support and education to home computer users. Through an aggressive advertising campaign, money back guarantees and quality of work the company and its reputation rapidly grew to a successful home based business covering the entire Cape Cod area, consisting of roughly 400 square miles.

Owner, Upper Crust Pizza, Harwich, MA - ’97-’01

While attending college, I had the opportunity to purchase this well-established sixteen-seat pizzeria with my partner. During our first year as owners/operators we were able to improve revenue by over forty percent by improving the product quality and making adjustments to operations and services.

Front Office Mgr, Sea Crest Resort, Falmouth, MA - ’93-’96

Sea Crest Resort is Cape Cod’s largest hotel offering 266 guest rooms and over 35,000 sq. ft of function space. As Front Office Manager I was responsible for training, scheduling, supervising all front office personnel including PBX, Bell Staff, Concierge, Reservations and Front Desk positions. Additionally, I was responsible for budgeting and coordinating the departments as one integrated team. This property serviced an average of 100,000 visitors per year, with a heavy group client base. I routinely worked with multiple department heads, corporate coordinators, event planners, area vendors, local authorities and utilized multiple facilities / venues both within and off-site of the property. This position required close attention to detail, consistently meeting deadlines and strong communication skills between both visitors/guests, outside vendors as well as all hotel staff.