Online Reputation Management

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Online Reputation Management As people are becoming more and more aware of the world around them, they have also started giving a thought on the brands they are using and what image those brands posses. In old days, the only thing people cared about was the quality of the product they were using, nowadays, things are completely different. Nowadays, people care about so many other things, and brand reputation is one of the most prominent things they consider. Interactive Bees Pvt. Ltd. +91-11- 47098755 In today’s world of vast internet reach and tech savvy people, people are very aware of the brands they use in their everyday life. It’s not just about the product anymore, it’s about the image of the brand as well. You must be very careful of your actions, as the consequences might define who you are. Yes, that’s true! Your actions define your image, your personality, your reputation.

Transcript of Online Reputation Management

Online Reputation Management

As people are becoming more and more aware of the world around them, they have also started giving a thought on the brands they are using and what image those brands posses. In old days, the only thing people cared about was the quality of the product they were using, nowadays, things are completely different.

Nowadays, people care about so many other things, and brand reputation is one of the most prominent things they consider.

Interactive Bees Pvt. Ltd.

+91-11- 47098755

In today’s world of vast internet reach and tech savvy people, people are very aware of the brands they use in their everyday life. It’s not just about the product anymore, it’s about the image of the brand as well. You must be very careful of your actions, as the consequences might define who you are. Yes, that’s true! Your actions define your image, your personality, your reputation.

+91-11- 47098755

Brand Reputation Management

Brand reputation management and building is one of the fastest growing phenomenon's worldwide! Brands are participating in activities that help give them a new and better image. The whole process of managing a brand’s reputation is reputation management, and when the primary medium is digital media it’s called online reputation management. Online reputation management is not just limited to brands; many people too, hire special experts that have an expertise in building an image in front of the world.

Reputation Management Companies

People use these social media websites as tools to communicate with their customers and are able to rope in the benefits of the instructiveness that comes with these websites.

Reputation management companies use many tools on a variety of mediums to showcase their work that might have a positive effect on their brand image. Facebook and Twitter are the most used mediums.

Customers are able to connect with their brands more easily these days as compared the old times. This is also because of the availability of such mediums all around the world.

+91-11- 47098755

People Awareness About The Brand

The wide range of techniques websites use to make the brand more interactive and user friendly vary from online competitions on Facebook and twitter to campaigns to raise awareness about new products and services as well as take in customer grievances and queries. This is the primary reason why people are more aware of what their brands are up to nowadays.

Even though brand management is one of the fastest growing industries around the world and almost all the major brands have jumped into the bandwagon, there are still those who have completely failed to understand the importance and necessity of image building in today’s world of cut throat competitive markets. Ok, ask yourself this simple question.

Band Industries

+91-11- 47098755

Importance of Brand

Brand

I am sure, majority of you

guys agree with my answer. This answer

explains the importance of

brand building and online reputation

management in the cut throat

competitive market like ours.

For example, there are two companies manufacturing the same product. One of the companies is very aware of the social issues and takes up tasks to fulfill its social responsibilities, whereas the other one

takes no initiatives for its social responsibilities and doesn’t believe in Corporate Social Responsibility.

Now, if both the companies

are producing the same product, of same quality

and that product is available in the market

at the same price, which company would you go for? I don’t know about you, but I’d rather go for the first company rather

than the second.

I hope my small example has made it crystal clear that online reputation is not only important but it has also become a necessity. Investing in online reputation management will become one of the best decisions you will take as the marketing head of a company. So what are you waiting for? Pack your bags and jump into the bandwagon!

+91-11- 47098755

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