Online Online Reputation Reputation FactsFacts

The internet is the The internet is the number one place where a business can number one place where a business can display it's appeal. The same internet can display it's appeal. The same internet can be the reason for the success and failure be the reason for the success and failure of the business too. Having a positive of the business too. Having a positive online reputation is very essential for online reputation is very essential for every business. Here we point out some every business. Here we point out some facts about online reputation. facts about online reputation.

It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.

57% of customers read reviews before deciding to make a purchase.

38% of consumers are willing to pay a premium for products or service with positive online reviews.

Questions you should Questions you should ask yourself about ask yourself about your online your online reputation?reputation?

What are the areas to improve and provide better services?

Where do your competitors edge you out?

Have you effectively utilized the customer satisfaction report?

Do you respond to guest reviews in a timely manner?

How do customers perceive your product and services?

This is how you can This is how you can translate your translate your reputation into reputation into revenue.revenue.

Review & feedback.Review & feedback.

Improvement.Improvement.

Customer satisfaction.Customer satisfaction.

Better reviews.Better reviews.

Increase in ROI.Increase in ROI.

How will online reputation How will online reputation management helps you?management helps you?

Enhancing reputation.Enhancing reputation.

Provide timely reports.Provide timely reports.

Measuring customer Measuring customer satisfaction index.satisfaction index.

Provide competitive Provide competitive insight.insight.

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