Online Money Transfer Solutions - IMTC Nov 2013

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Online Money Transfer Solutions Jonathan Cooper IMTC Conference November 7, 2013

description

Presentation highlighting the challenges of transitioning/entering the online money transfer marketplace. Originally presented at November 2013 IMTC.

Transcript of Online Money Transfer Solutions - IMTC Nov 2013

Online Money Transfer Solutions

Jonathan Cooper

IMTC ConferenceNovember 7, 2013

Introduction

-Who am I?

-WireCash: ”Expedia of money remittance”

-Enabling remittance companies to transact online

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Online Benefits - Gold Rush

● Market Opportunity

● Fewer players, less saturation

● Leverage licenses & distribution

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Online Market Opportunity

● $500 million- Western Union 2015 online revenue projection*

● 90%- Xoom annual CAGR**

Source: *Hikmet Ersek, as quoted by Reuters in Nigeria. June 18, 2013** Xoom S-1 Filing. January 11, 2013

Internet Usage by Latinos 2009-2012

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Online Customer Acquisition

● CPA for Xoom $50 per customer*

● Target specific demographic segments

● Translate your brand onlineSource: *Xoom S-1

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Challenges to Operate Online

● Protect from hacking

● Payment fraud

● Technical complexity

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Comprehensive Platform Security

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Data Breaches

Examples:

● Clean data fraud

● Friendly fraud

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The average stolen credit cardaccrues $1,600 in expenses andtakes 28 days to be detected.*

*Javelin 8th Annual Card Issuers' Safety Scorecard

Payment Fraud

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Build vs. Outsource

● Cost - Benefit

● Industry specialized system

● Customer Insult vs. Conversion vs. Scalability

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Outsourcing Advantages

● Different skillset

● Technology centric

● Maintain focus

● Less cost

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Concluding Thoughts

● Gold Rush is on!

● Underserved corridors

● Expand your brand

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Jonathan [email protected]

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