Online Giving Trends
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Transcript of Online Giving Trends
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Latest Giving Trends for NonprofitsLatest Giving Trends for Nonprofits
Presented By:Sean Tiner
Geoff Martinez
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Audience Questions
#1) Have you ever donated to a nonprofitthrough your mobile phone?
a) yes
b) no
#2) How many nonprofits Twitter accountsare you following?
a) none
b) 1-5c) 5-20d) 20+
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900kBlog posts in 24 hours
1,724daily marketing messages8B
web sites
2Memails sent per second
Todays Dilemma
Source: Radicacti Group, 2008
Source: Yahoo, 2009
Source: Publicity.com, 2009
Source: Technorati, 2008
Source: Nielsen Media, 2008357avg text msgs sent per month
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$3 to $5B
100%Reported increase in Social Servicesreported by State of Arizona
35%Decrease in Chicagos Mealson Wheels Foundation Budget
Impact of the downturn on charities
Sources: W.K. Kellogg Foundation, Center for Philanthropy, Giving USA Spotlight,
AmeriCorps, Bureau of Labor Statistics, USA Today, 2009
68%Increase in number ofcalls for basic needs,
such as food orshelter to the UnitedWay
Shortfall in Church giving in 2008
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Charitable Giving Index
Sources: The Center on Philanthropy at Indiana University, August 2009
Philanthropic Giving Index:8.7 percent decrease in past 6 months28.9 percent decrease from last year
GuideStar reported 35% of
Nonprofit Organizations saw adecrease in contributions,compare to 19% last October.
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Hope for the Future
2008 20093,159 Applicants 9,731 Applicants
February AmeriCorps Applications
Sources: Center for Philanthropy, Giving USA Spotlight, AmeriCorps, Bureau of Labor
Statistics, USA Today, 2009
Corporations are rethinking
their giving in different waysand individuals are revisitingtheir philanthropic priorities.-Alexander Haas, fund-raising
advisory firm, 2009
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State of Micro-Giving
Source: 2008 Convio eNonprofits Benchmarks Study
+
Averageonline
donation is
$57
StrategizeContact Times:Most Popular
Time to Donateis between 9amand 10am
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Bark? Okay, but Id rather TEXT!
Text2Give
Image Source: Vertu Replica Blog
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Whats the Reach?
Source: Mobile Web Design by Cameron Moll, Telephia
850M 1.5 B 2.7 B
Currently 68.7% of all American Mobile phone subscribers are active user of text message
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Sources: 2009 Social Media Revolution, 2009 CTIA Semi Annual Report
4 Billion Text Messages sent per day in the United States!
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Text2Give
1st Year 2007
Mobile Giving
Sources: Mobile Accord, USA Today, 2009, *Mobile Cause
$300,000
*Estimated $15 Billion in 2017?
5Nonprofits
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Who is Using Text2Give?
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How Does it Work?
Give to 50500 Yes
2) Confirmation Text1) Keyword Text Message
Opt-In
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How Text 2 Give Works
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Strategies for Text2Give1. Short-Term Events
2. Matching Gifts
3. Social Media
4. Partnerships
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1) Short-Term Events
Sources: USA Today, Mobile Giving Foundation
CASE STUDY: Stand up to
Cancer partners w/MLB
Celebrity Endorsement
Constituents Passion for New Technology!
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Case Study:Red Cross Disaster Relief Fund
Text GIVE to 2HELP
(24357) to donate $5
Help the southernCalifornia fire victims.
Donation appear oncustomers monthly bills ordebited from a prepaid
account balance.CTIA Convention to raise funds forSouthern California fire victims.
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1) Short-Term Events Strategy
Promote campaign ata grassroots events
Partner with local TVand newspapers topromote campaign
Develop relationshipswith local journalists
Partner with largescale event to promoteand feature campaign
Leverage celebrities
Promote campaign atlocal community event,such as a concert
Partner with regionaltelevision programsand large publications
Medium: Large:Small:
Make sure to featureand integrate
campaign in allmarketing materials!
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2) Matching Gifts
Share our Strength partners with AT&T
Goal: Provide relief to the 12.4 million children at risk of hunger in America
Donate $5 by texting SHARE to 20222
AT&T encouraged employees to volunteer and participateOrganized 32 food drives throughout the countryAT&T matched up to $100,000 in text2give initiatives
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Case Study: Toys For TotsHASBRO Match Text 4 Tots donation
Text TOY to 90999 to donate $5 HASBRO matched up to 150k texts.
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2) Matching Gifts Strategy
Partner with aninfluential donor orwired wealthy
Partner with a largecorporation
Partner withcorporate employeematching donation
program
Partner with group ofinfluential donors
Medium Tier: Large Tier:Small Tier:
Establish a realisticgiving goal
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3) Social Media
Open Doors USA Text to Send a Bible Campaign(Integrated w/YouTube Marketing Campaign)
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=
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3) Social Media Strategy
Medium Tier: Large Tier:Small Tier:
Post moviespromoting campaignson social media sites,
such as YouTube
Embed videos onblogs and differentsites
Leverage celebritiesto promote the films ontheir social media
accounts and websites
Encourage largescale websites tofeature movie
Contact andencourage influentialbloggers and media
sites to feature movie
Encourage yourconstituents to
retweet or embed
your video
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4) Partnerships
Fox Q13 and Food Lifelines partners for the 5th Annual Children's Holiday Campaign
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4) Partnerships Strategy
Partner with local TVand newspapers topromote campaign
Develop relationshipswith local journalists
Partner with NationalTV Programs andPublications to
promote and featurecampaign
Leverage celebrities
Partner with regionaltelevision programsand large publications
Medium Tier: Large Tier:Small Tier:
Dont be afraid toleverage
relationships!
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Did you know?
That number hasgrown by 250%
each year for thelast two years.
Sources: CellSigns.com, Neilson Mobile
As of June 2008,
over 75 Billiontext messagesare sent every
month comparedto just 18 Billion in
December 2006.
Mobile Texting Up
450% in TwoYears, OutpacesVoice calling
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Text2Broadcast&
Mobile Giving Applications
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Text2Broadcast Case Study:
The National Law Enforcement Memorial Fund
Connect visitors to eventsponsors throughText2Broadcastmessages.
Participants receive twicedaily updates with specialdiscounts, event info,wallpapers and sponsorspecials.
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Give it a Try!
www.pingie.com
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Mobile Applications
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Application Case Study:Convoy For a Cure
Fundraising target - $50k
Send $5 donation through mobilephone application
Used a mobile application to send andreceive money from anywhere for asmall fee (25 cents per transaction +1.5% fee)
Cindy Stowe,One Person Making A Difference
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Mobile Giving Requirements1) 501 (C) (3) reporting gross revenues of at least $500,000
and filing a 990 form2) Registered as a soliciting charity in all states that the
fundraiser takes place3) Compliance with all state and federal laws
4) Operation for at least 1 year5) Make truthful representations6) Be accessible and responsive to the public and shall have
a donor privacy policy that allows for donor opt-outs
Source: Mobile Giving Foundation
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Alternative Solution: Leasing Keywords
Lease keywords for Special Events from charities thatmeet Mobile Giving Foundations requirements and
have partnered with a text2give provider.
Give
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Mobile Giving Players
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Questions
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Its Time for Twitter!
Image Source: elahnzetlin.com
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4 32 1 Misconceptions
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1) Twitter Is A Short-Term Fad
Image Source: I.znet.com
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The Facts
Twitter 1,382% annual growth (April 2008 April 2009) (NielsenResearch)
75% of US online adults now participate in some form of social media activity (ForresterResearch)
63% of companies have increased social media budgets for 2009 (eMarketer)
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UsersTwitter Demographics
Twitter International Growth
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Realtime search & the future*Sponsored*
*Realtime*
*Local*
*Organic*
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2) We Dont Have Enough Time
Image Source: CurrentTopics.com
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Schedule your Tweets
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3) We tweet too much
Image Source: CurrentTopics.com
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Birds of a Feather
Source: Twitter.com/onlinefundrazor
Case Study: Kiva
Website:KivaAlerts.com
Strategy:
Peer-to-Peer Marketing
Implication:Daily Tweets fromKivas Constituents
4) T itt i S i l T l
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4) Twitter is a Social Tool.
NOT A Fundraising Tool
Image Source: intomobile.com
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Encourage Micro-DonationsCase Study:Tweetsgiving.org
Goal:Raise $10,000 in a 48 hour giving period
Strategy:Connect w/Influential UsersEngage ConstituentsDefine Clear GoalEncourage MicroDonationsProcess Online Donations: Tipjoy.com
Fact: Currently 60 nonprofit groups have registered to accept twollar donations,including Livestrong(Philanthropy, 2009)
Source: Tweetsgiving.org
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Case Study: Charity:Water
Case Study: #BeatCancer
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Case Study: #BeatCancer
Guinness World Record: with 209,771 mentions in one day,achieved 100 million impressions and raises over $70,000.
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5) Okay, We Tweet, but no one cares
Image Source: Speechstarter.com
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Make it effective!
Design: Background Free Resource: twitbacks.com
Include: Call-to-Actions Promote your websites!
Source: Twitter.com/americancancer
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Twitter Fundraising Strategies1) Define a short-term giving period
2) Use donation process services Resource: Tipjoy.com
3) Reward a Follower
4) Encourage Retweets
5) Interact with your constituents Ask a Question Respond with @replies Use a tracking URL (bit.ly)
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Make It Part Of Your IMC Plan!
Awareness
Knowledge
Interest
Trial
LoyalDonor
Radio/TV/Print/Direct Mail Email/Banner Ads/SEO SEM/Facebook/Twitter
Visit YOUR WEBSITE
Email Registration
Donation
Goal 1:
Goal 2:
Goal 3:
Integrated Marketing Communications
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Questions
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Geoff [email protected]: @onlinefundrazor949.442.8900
Sean [email protected]
Twitter: @seantiner949.442.8900
To receive a complimentary nonprofit social media guide,please visit http://www.trinetsolutions.com/whitepapers/