Online Giving Trends

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    Latest Giving Trends for NonprofitsLatest Giving Trends for Nonprofits

    Presented By:Sean Tiner

    Geoff Martinez

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    + =

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    Audience Questions

    #1) Have you ever donated to a nonprofitthrough your mobile phone?

    a) yes

    b) no

    #2) How many nonprofits Twitter accountsare you following?

    a) none

    b) 1-5c) 5-20d) 20+

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    900kBlog posts in 24 hours

    1,724daily marketing messages8B

    web sites

    2Memails sent per second

    Todays Dilemma

    Source: Radicacti Group, 2008

    Source: Yahoo, 2009

    Source: Publicity.com, 2009

    Source: Technorati, 2008

    Source: Nielsen Media, 2008357avg text msgs sent per month

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    $3 to $5B

    100%Reported increase in Social Servicesreported by State of Arizona

    35%Decrease in Chicagos Mealson Wheels Foundation Budget

    Impact of the downturn on charities

    Sources: W.K. Kellogg Foundation, Center for Philanthropy, Giving USA Spotlight,

    AmeriCorps, Bureau of Labor Statistics, USA Today, 2009

    68%Increase in number ofcalls for basic needs,

    such as food orshelter to the UnitedWay

    Shortfall in Church giving in 2008

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    Charitable Giving Index

    Sources: The Center on Philanthropy at Indiana University, August 2009

    Philanthropic Giving Index:8.7 percent decrease in past 6 months28.9 percent decrease from last year

    GuideStar reported 35% of

    Nonprofit Organizations saw adecrease in contributions,compare to 19% last October.

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    Hope for the Future

    2008 20093,159 Applicants 9,731 Applicants

    February AmeriCorps Applications

    Sources: Center for Philanthropy, Giving USA Spotlight, AmeriCorps, Bureau of Labor

    Statistics, USA Today, 2009

    Corporations are rethinking

    their giving in different waysand individuals are revisitingtheir philanthropic priorities.-Alexander Haas, fund-raising

    advisory firm, 2009

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    State of Micro-Giving

    Source: 2008 Convio eNonprofits Benchmarks Study

    +

    Averageonline

    donation is

    $57

    StrategizeContact Times:Most Popular

    Time to Donateis between 9amand 10am

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    Bark? Okay, but Id rather TEXT!

    Text2Give

    Image Source: Vertu Replica Blog

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    Whats the Reach?

    Source: Mobile Web Design by Cameron Moll, Telephia

    850M 1.5 B 2.7 B

    Currently 68.7% of all American Mobile phone subscribers are active user of text message

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    Sources: 2009 Social Media Revolution, 2009 CTIA Semi Annual Report

    4 Billion Text Messages sent per day in the United States!

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    Text2Give

    1st Year 2007

    Mobile Giving

    Sources: Mobile Accord, USA Today, 2009, *Mobile Cause

    $300,000

    *Estimated $15 Billion in 2017?

    5Nonprofits

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    Who is Using Text2Give?

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    How Does it Work?

    Give to 50500 Yes

    2) Confirmation Text1) Keyword Text Message

    Opt-In

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    How Text 2 Give Works

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    Strategies for Text2Give1. Short-Term Events

    2. Matching Gifts

    3. Social Media

    4. Partnerships

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    1) Short-Term Events

    Sources: USA Today, Mobile Giving Foundation

    CASE STUDY: Stand up to

    Cancer partners w/MLB

    Celebrity Endorsement

    Constituents Passion for New Technology!

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    Case Study:Red Cross Disaster Relief Fund

    Text GIVE to 2HELP

    (24357) to donate $5

    Help the southernCalifornia fire victims.

    Donation appear oncustomers monthly bills ordebited from a prepaid

    account balance.CTIA Convention to raise funds forSouthern California fire victims.

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    1) Short-Term Events Strategy

    Promote campaign ata grassroots events

    Partner with local TVand newspapers topromote campaign

    Develop relationshipswith local journalists

    Partner with largescale event to promoteand feature campaign

    Leverage celebrities

    Promote campaign atlocal community event,such as a concert

    Partner with regionaltelevision programsand large publications

    Medium: Large:Small:

    Make sure to featureand integrate

    campaign in allmarketing materials!

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    2) Matching Gifts

    Share our Strength partners with AT&T

    Goal: Provide relief to the 12.4 million children at risk of hunger in America

    Donate $5 by texting SHARE to 20222

    AT&T encouraged employees to volunteer and participateOrganized 32 food drives throughout the countryAT&T matched up to $100,000 in text2give initiatives

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    Case Study: Toys For TotsHASBRO Match Text 4 Tots donation

    Text TOY to 90999 to donate $5 HASBRO matched up to 150k texts.

    +

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    2) Matching Gifts Strategy

    Partner with aninfluential donor orwired wealthy

    Partner with a largecorporation

    Partner withcorporate employeematching donation

    program

    Partner with group ofinfluential donors

    Medium Tier: Large Tier:Small Tier:

    Establish a realisticgiving goal

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    3) Social Media

    Open Doors USA Text to Send a Bible Campaign(Integrated w/YouTube Marketing Campaign)

    +

    =

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    3) Social Media Strategy

    Medium Tier: Large Tier:Small Tier:

    Post moviespromoting campaignson social media sites,

    such as YouTube

    Embed videos onblogs and differentsites

    Leverage celebritiesto promote the films ontheir social media

    accounts and websites

    Encourage largescale websites tofeature movie

    Contact andencourage influentialbloggers and media

    sites to feature movie

    Encourage yourconstituents to

    retweet or embed

    your video

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    4) Partnerships

    Fox Q13 and Food Lifelines partners for the 5th Annual Children's Holiday Campaign

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    4) Partnerships Strategy

    Partner with local TVand newspapers topromote campaign

    Develop relationshipswith local journalists

    Partner with NationalTV Programs andPublications to

    promote and featurecampaign

    Leverage celebrities

    Partner with regionaltelevision programsand large publications

    Medium Tier: Large Tier:Small Tier:

    Dont be afraid toleverage

    relationships!

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    Did you know?

    That number hasgrown by 250%

    each year for thelast two years.

    Sources: CellSigns.com, Neilson Mobile

    As of June 2008,

    over 75 Billiontext messagesare sent every

    month comparedto just 18 Billion in

    December 2006.

    Mobile Texting Up

    450% in TwoYears, OutpacesVoice calling

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    Text2Broadcast&

    Mobile Giving Applications

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    Text2Broadcast Case Study:

    The National Law Enforcement Memorial Fund

    Connect visitors to eventsponsors throughText2Broadcastmessages.

    Participants receive twicedaily updates with specialdiscounts, event info,wallpapers and sponsorspecials.

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    Give it a Try!

    www.pingie.com

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    Mobile Applications

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    Application Case Study:Convoy For a Cure

    Fundraising target - $50k

    Send $5 donation through mobilephone application

    Used a mobile application to send andreceive money from anywhere for asmall fee (25 cents per transaction +1.5% fee)

    Cindy Stowe,One Person Making A Difference

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    Mobile Giving Requirements1) 501 (C) (3) reporting gross revenues of at least $500,000

    and filing a 990 form2) Registered as a soliciting charity in all states that the

    fundraiser takes place3) Compliance with all state and federal laws

    4) Operation for at least 1 year5) Make truthful representations6) Be accessible and responsive to the public and shall have

    a donor privacy policy that allows for donor opt-outs

    Source: Mobile Giving Foundation

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    Alternative Solution: Leasing Keywords

    Lease keywords for Special Events from charities thatmeet Mobile Giving Foundations requirements and

    have partnered with a text2give provider.

    Give

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    Mobile Giving Players

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    Questions

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    Its Time for Twitter!

    Image Source: elahnzetlin.com

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    4 32 1 Misconceptions

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    1) Twitter Is A Short-Term Fad

    Image Source: I.znet.com

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    The Facts

    Twitter 1,382% annual growth (April 2008 April 2009) (NielsenResearch)

    75% of US online adults now participate in some form of social media activity (ForresterResearch)

    63% of companies have increased social media budgets for 2009 (eMarketer)

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    UsersTwitter Demographics

    Twitter International Growth

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    Realtime search & the future*Sponsored*

    *Realtime*

    *Local*

    *Organic*

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    2) We Dont Have Enough Time

    Image Source: CurrentTopics.com

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    Schedule your Tweets

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    3) We tweet too much

    Image Source: CurrentTopics.com

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    Birds of a Feather

    Source: Twitter.com/onlinefundrazor

    Case Study: Kiva

    Website:KivaAlerts.com

    Strategy:

    Peer-to-Peer Marketing

    Implication:Daily Tweets fromKivas Constituents

    4) T itt i S i l T l

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    4) Twitter is a Social Tool.

    NOT A Fundraising Tool

    Image Source: intomobile.com

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    Encourage Micro-DonationsCase Study:Tweetsgiving.org

    Goal:Raise $10,000 in a 48 hour giving period

    Strategy:Connect w/Influential UsersEngage ConstituentsDefine Clear GoalEncourage MicroDonationsProcess Online Donations: Tipjoy.com

    Fact: Currently 60 nonprofit groups have registered to accept twollar donations,including Livestrong(Philanthropy, 2009)

    Source: Tweetsgiving.org

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    Case Study: Charity:Water

    Case Study: #BeatCancer

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    Case Study: #BeatCancer

    Guinness World Record: with 209,771 mentions in one day,achieved 100 million impressions and raises over $70,000.

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    5) Okay, We Tweet, but no one cares

    Image Source: Speechstarter.com

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    Make it effective!

    Design: Background Free Resource: twitbacks.com

    Include: Call-to-Actions Promote your websites!

    Source: Twitter.com/americancancer

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    Twitter Fundraising Strategies1) Define a short-term giving period

    2) Use donation process services Resource: Tipjoy.com

    3) Reward a Follower

    4) Encourage Retweets

    5) Interact with your constituents Ask a Question Respond with @replies Use a tracking URL (bit.ly)

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    Make It Part Of Your IMC Plan!

    Awareness

    Knowledge

    Interest

    Trial

    LoyalDonor

    Radio/TV/Print/Direct Mail Email/Banner Ads/SEO SEM/Facebook/Twitter

    Visit YOUR WEBSITE

    Email Registration

    Donation

    Goal 1:

    Goal 2:

    Goal 3:

    Integrated Marketing Communications

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    Questions

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    Geoff [email protected]: @onlinefundrazor949.442.8900

    Sean [email protected]

    Twitter: @seantiner949.442.8900

    To receive a complimentary nonprofit social media guide,please visit http://www.trinetsolutions.com/whitepapers/