Online Faculty Development at Scale: The Open SUNY Center for Online Teaching Excellence
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Online Faculty Development at Scale: The Open SUNY Center for Online Teaching Excellence Alexandra M. Pickett Associate Director SUNY Learning Network
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A 20-year track record of investment, innovation, and impact in online-enabled education
1994: Initiated system-wide asynchronous learning network with grants from Sloan Foundation: The SUNY Learning Network
1995: Launched the first online multi-institutional Learning Management System that scaled to support 40+ institutions
1996: Launched system-wide online faculty
development and online course design processes
2000: SUNY’s SLN became the second-largest asynchronous learning network in the country
2012: Online faculty developed through SLN surpass 5,000 mark, along with thousands more developed by campuses. There are nearly 400 online degree programs and 12,000 online course sections
2013: Announced Open SUNY launch challenge, State of University address
2010: Initiated Power of SUNY &
Innovative Instruction
Transformation Team
2011: SUNY online students passed the 85K mark. Established Chancellor’s Advisory Committee on Online Education (part of Getting Down to Business Initiative)
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Campus and system-wide
initiatives and supports Student
supports
24/7 service hotline
Online academic tutoring
Library and open
educational resources
Student computer program
Academic initiatives
Lab for new models in teaching
and learning
Affordable broadband
for NYS
IT enablers
Revenue and cost
models
Legal and compliance
policies
Universal sign-on
Online readiness
assessment
Policy architecture
Open SUNY
NY State
SUNY
Prior learning
assessment
High-needs disciplines
General education
Signature SUNY
programs
Skill remediation
Workforce development
Offerings powered by Open SUNY
Educational resources
Competency-
based learning
Credit- bearing
third-party content
Open SUNY Global
ePortfolio
Open- SUNY.edu navigator
Credits and financial aid across campuses
Student services hotline
Experiential learning
Exploration course
Student online
experience
Faculty supports
Research &
innovation
Faculty professional development
in online education
Course supports Community
of practice Competency development
Open SUNY Learning
Commons
24/7 service hotline
Institutional pathways & readiness
Open SUNY Digital DNA: Emerging view of Open SUNY initiatives
Student concierge
Potential students
Identification & verification
Monitoring and
continuous improvement
Stakeholder engagement and commu-
nications
Funders and
partners
Complete SUNY
Open SUNY infrastructure
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Campus and system-wide
initiatives and supports Student
supports
24/7 service hotline
Online academic tutoring
Library and open
educational resources
Student computer program
Academic initiatives
Lab for new models in teaching
and learning
Affordable broadband
for NYS
IT enablers
Revenue and cost
models
Legal and compliance
policies
Universal sign-on
Online readiness
assessment
Policy architecture
Open SUNY
NY State
SUNY
Prior learning
assessment
High-needs disciplines
General education
Signature SUNY
programs
Skill remediation
Workforce development
Offerings powered by Open SUNY
Open SUNY infrastructure
Educational resources
Competency-
based learning
Credit- bearing
third-party content
Open SUNY Global
ePortfolio
Open- SUNY.edu navigator
Credits and financial aid across campuses
Student services hotline
Experiential learning
Exploration course
Student online
experience
Faculty supports
Research &
innovation
Faculty professional development
in online education
Course supports Community
of practice Competency development
Open SUNY Learning
Commons
24/7 service hotline
Institutional pathways & readiness
Open SUNY Digital DNA: Emerging view of Open SUNY initiatives
= Not operational in Jan 2014
Student concierge
Potential students
Identification & verification
Monitoring and
continuous improvement
Stakeholder engagement and commu-
nications
Funders and
partners
Complete SUNY
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COTE Faculty Supports
Open SUNY Center for Online Teaching Excellence Competency Development C Course Support D Research &
innovation A
Research & innovation unit within the center that supports research and experimentation in teaching through: ▪ Setting research
agenda ▪ Awarding funding ▪ Documenting and
publicizing findings ▪ Facilitating connections
and collaboration
Comprehensive training taught by faculty experienced in online education and delivered through workshops, webinars, and graduate-level certified courses, covering: ▪ Pedagogical
approaches ▪ LMS platforms ▪ Education technologies
Support through course development and delivery, provided by a team of: ▪ Expert peers acting as
instructional design coaches
▪ Content discovery specialists to help discover content
▪ Multi-media specialists to help create content
FACULTY SUPPORTS
Community of Practice B
A community of peers with strong interconnections enabled by: ▪ Online forums powered
by Learning Commons ▪ Regular calls, webinars,
and workshops hosted by the center
▪ Annual conferences hosted by research & innovation and competency development
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Research and Innovation will be guided by an Innovative Instruction Research Council composed of
members from across SUNY
FACULTY SUPPORTS
opportunities
Facilitating innovative
Supporting community of
practice
Identifying barriers to
instructional collaboration
Identifying pedagogical trends and innovations
Innovative Instruction Research Council Monitoring
Campus-based contributions
Dissemination
Project
A
findings
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COTE fosters a community of practice through explicit actions, as well as through research,
teaching, and support networks
Learning Commons Communication
Conferences, webinars & workshops Inter-campus research and support networks
FACULTY SUPPORTS B
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Community of practice is built on roles that allow Fellows to be recognized and supported as online
education practitioners
B FACULTY SUPPORTS
Interested
Innovator/researcher
Expert ID Experienced
Exemplar
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The community roles allow Fellows to ‘create their own journey’ in online education
C FACULTY SUPPORTS
“Innovator and/or researcher”
Expertise and experience
“Interested in online-enabled
education”
“Expert instructional
designer”
“Experienced online
practitioner”
“Exemplar, coach, and mentor”
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A comprehensive set of trainings designed around faculty needs will provide competency development
opportunities and address quality
C
New development opportunities Building on existing faculty development format and structure
FACULTY SUPPORTS
Fundamentals of online teaching &
learning
Core online competency development
Online pedagogy cer9fica9on
Instruc9onal design
cer9fica9on
Online teaching
cer9fica9on
Advanced online
competency development
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Faculty are supported through the course development and delivery cycle by a team of experts
D FACULTY SUPPORTS
Course Development/
Refresh
Learning Review
Course Development
Support
Continuous Improvement
Course Delivery
Course Delivery Support
Course Development/ Refresh
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Course development support is formalized through a “course development team” that brings together the
required resources
C FACULTY SUPPORTS
24/7 help hotline
Campus Director / Dean of Online Learning
COTE Course Support Service Coordinator
Expert ID or faculty
20%
Course development team
Teaching Faculty
Multi-media
developer 20%
Course Development / Refresh
Online course
development Librarian
20%