Online Distance Training Model: a Case-based Experience Research
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Transcript of Online Distance Training Model: a Case-based Experience Research
Online Distance Training Model1 Case Study at Pusdiklat Aparatur Kesehatan, Ministry of Health, Indonesia
Uwes Anis Chaeruman
Center of ICT for Education, Minsitry of Education and Culture
Abstract
This research was aimed to describe the implementation of Online Distance Training at Pusdiklat Aparatur Kesehatan, Ministry of Health, Indonesia. Case study research method using multiple data collection techniques (such as archival records, questionnaires and interview used to gain information related to its implementation. This research question focused in what is online distance training look like, how the online distance training designed and implemented, and what are the obstacles found in implementing it. Research finding found that 1) online distance training dedicated only for certain training course and target audiences that was relevant to be conducted online; 2) online distance training designed and implemented based on the principles of e-‐learning designed principles; 3) some obstacles mostly related to low motivation of training participants, internet speed and access, ICT literacy, and content quality. This research suggest recommendations as follows: 1) Pusdiklat should have policy related to incentives model for training participants; 2) online distance training should tightly dedicated only for target audience with high ICT literacy; 3) Pusdiklat should consider the availability of adequate computer and internet access; 4) e-‐learning content should be design and developed well.
Keywords: distance learning, online learning, e-‐learning
Rationale
e-‐Learning is a popular terminology in the era of information, now. Almost all educational institutions, such as university, education and training centers, and even corporate institutions have initiative to conduct e-‐learning. One of the government training institution which has initiative to conduct e-‐learning system is Pusdiklat Aparatur Kesehatan, Ministry of Health, Indonesia. Initiative of online distance learning for training has been begun since 2009. It’s assumed that after
1 Presented at International Symposium of Open, Distance and e-‐Learning, ISODEL 2012, Bali 4 – 6 Desember 2012.
three years piloting project, Pusdiklat Aparatur Kesehatan, has found and established its own model. That’s why this research conducted to find out as is briefly how and why online distance training implemented.
Theoretical Foundation
Distance Learning
Distance education is defined as institution-‐based formal education where the learning group is separated, and where interactive telecommunications systems are used to connect learners, resources, and instructors (Simonson, Sharon, Michae , & Susan , 2006). The characteristic of distance education is institutional based. Since learning group is separated, then telecommunication system used as consequences.
Perraton as quoted by Simonson, define distance education as an educational process in which significant proportion of the teaching is conducted by someone removed in space and/or time from the learner ( Simonson & Schlosser, 2006). This definition describe the typical of distance education is conducted by someone remove in distance separated both by space or time with the learner.
e-‐Learning
e-‐Learning is commonly referred to the intentional use of networked information and communication technology in teaching and learning. A number of terms are also used to describe this mode of teaching and learning. They include online learning, virtual learning, distributed learning, web-‐based learning, etc. Fundamentally, they all refer to educational processes that utilize information and communication technology to mediate asynchronous and as well as synchronous learning and teaching activities (Naidu, 2006). While, Stockley define e-‐learning as the delivery of a learning, training, or education by electronic means. E-‐Learning involves the use of a computer or electronic devices in someway to provide training, education or learning materials (Stockley, 2010). Horton define it as the use of information and computer technology to create learning experiences (Horton, 2006). Horton, emphasize the term learning experiences as the main focus in defining e-‐learning.
So, e-‐Learning is a generic term that explains the use of electronic technology for learning. Since, the focus of e-‐learning is to facilitate learning experience, we, simply define e-‐learning as an electronic technology enabled learning. Some authors define e-‐learning differently, as described above, but its has common purppse, i.e. to facilitate learning experiences more efective, efficient and appealing that is enabled by emerging electronic technology, especially information and communication technology.
Rashty (1999) as quoted by Noirid classify e-‐learning delivery system model into three categories, i.e. adjunct, mixed or blended, and full online (Noirid, 2007). This model is viewed as a continuum rather as discrete classification It can be figured out as follows:
Figure 1: e-‐Learning Delivery System Model
(adapted from Rashty (1999) by Noirid et.al. (2007)
e-‐Learning and Distance Learning
Distance learning, as described above, needs telecommunication technology as a mean to facilitate communication and content delivery between tutor/teachers and students. So, in the context of distance learning/training, e-‐learning, in terms of using information and communication technology to facilitate learning experience is a consequence. The position of e-‐learning in distance learnig/training can be described as follows:
Adjunct Mixed/Blended Fully Online
Continuing tradisional learning procceses, but enhancing them or
extending them beyond classroom hour with online resources particularly using
computer mediated communication (CMC).
Beaming as integral part of curricula. Mixing delivery of content, CMC, or online collaboration with face to face session. Determining the appropriateness of online or face to face to
deliver different aspects of curricula.
All elarning interactiosn takes place online and all
learning materials delivered online, e.g. CMS, streaming video, audio hyperlinked course materials, text and images.online collaboration is the key features of this
model
Pendidikan/Pelatihan Jarak Jauh
e-‐learning
Online learning, web-‐based learning, dan lain-‐
Actually, e-‐learning in the context of distance learning can be fully online (online web-‐based learning), computer-‐based training, or blended (combination of any kinds of synchronous and synchronous learning setting). Holden et.al. classified e-‐learning story in distance learning into five generation as follows (Holden & Westfall, 2005):
Generation 1:
Correspondence model
Generation 2:
Broadcast (Radio dan TV)
model
Generation 3:
Computer-aided Learning Model
Generation 4:
Combination of generation 1, 2
and 3
Generation 5:
Artificial artificial
intelligence-based learning environment model Model lingkungan belajar yang
berbasis
e-‐Learning Cycle in Distance Education/Training
How is learning experience occur in the context of e-‐learning? The same process of learning in the context of conventional learning should also happen in e-‐learning. Horton provide framework how learning experience/activities should happen in e-‐learning. He described three steps of learning activities, i.e., absorb, do, and connect. It can be described as follows (Horton, 2006):
More detailed he explained that in the first step, absorb knowledge, typically by reading text, watching ananimation, or listening to narration. In an absorb activity, the learner is physically passive, but mentally active. A second type of learning activity has learners do something with what they are learning. It might have the learner practice a procedure, play a game, or answer questions. The learner practices, explores, and discovers. The final type of learning activity has learners connect what they are learning to their work, their lives, or their prior learning. Connect activities are aimed at making it easier to apply learning when it is needed later (Horton, 2006). More concrete explanation can be showed as follows:
(Horton, 2006)
Research Method
The aim of this research was to describe as is the why and the how online distance training implemented at Pusdiklat Aparatur Kesehatan, Ministry of Health Indonesia. The relevant method to study this kind of aim was case study research. The main characteristic of case study research is using multiple data collection techniques (Yin, 2008). The data collection techniques used were archival records (from online records of students and tutor activities) followed by questionnaires and interview both to students and tutors. Purposive sampling used for this research involving six tutors, and 160 training participants who follows six online distance training courses. The research conducted during three months from July to October 2012.
Research Findings
Distance Training Model Used
A unique distance training model found from this research was the integration between online distance training and regular intensive training. According to the
document of “Panduan Diklat Jarak Jauh Pusdiklat Aparatur Kesehatan”, it was stated that distance training model used was the combination of online and regular intensive training. There were two approaches they used, i.e. 1) fully online distance training model; and 2) combination of online distance training and intensive training. Model 1 dedicated for certain courses that no need practical skills. The model 2 dedicated for courses that need both knowledge, attitudes, and skills.
The model 1 can be shown as follows:
While the model 2 can be shown as follows:
There were six courses offered during training periods of July to November 2012. Three of them offered through model 1 (i.e. Kebijakan Surveilans Epidemiologi, Pengantar Epidemiologi, and Surveilans Epidemiologi) and three of others offered through model 2 (i.e. Penyelidikan Eipdemiologi, Mengolah Data dengan EpiInfo, and Komunikasi Resiko).
Online Learning Activities Standard
Online distance training at Pusdiklat Aparatur Kesehatan has a standard learning process or cycle. It consist of four cycle of activities. Each courses divided into several chunking of topics called kegiatan belajar (KB) or learning activities. Training participants should follows four cycle of learning in each KB, i.e. 1) learning the content; 2) deepening knowledge and skills through forum discussion and chatting; 3) applying knowledge and skills through following online assignment; and 4) measuring competency through following online quizzes and online final test. Training participants couldn’t followed the second cycle before finishing the first cycle and so on. For this purpose, Pusdiklat Aparatur Kesehatan has modified or customized the learning management system used (moodle platform) so that compatible with the learning cycle standard mentioned above. The process can be shown as follows:
Training Participants Activities
The training course offered to followed by 160 participants from four provinces in Indonesia, i.e. DKI Jakarta (Jakarta), Jawa Barat (West Java), Sumatera Utara (North Sumatera) and Sumetera Selatan (South Sumatera). Reseacrh finding showed that participants from Sumatera Utara have higher participation compare to three other provinces. It can be shown as follows:
Table above showed surprisingly that participants form Sumatera (Sumatera Utara and Sumatera Selatan) have higher course participation and completion compare to two other provinces. While Jawa Barat in the lowest rank. It can be concluded that, overall, the degree of participation and completion of all courses offered were low.
Enabling and Inhibiting Factors
Enabling Factors
Research found several enabling factors as follows:
1. Training Participation Acceptance; Training participants perceived that online distance training was important and needed. Research questionnaires showed that 84% training participants agree to have training through online distance training system. They (63,2% participants) also felt that online distance training was flexible (they can learn anytime, anywhere according to the pace of their learning speed).
2. Policy and Decision Makers Support; Director of Pusdiklat Aparatur Kesehatan and Secretary General of Ministry of Health gave full support to conduct a research and development of distance training models for certain situation. It can be seen that
Ministry of Health, have some initiatives in distance training for Kepala Dinas Kesehatan with WHO. Secretary General also stated that, “if this online distance training model realistic, implementable and has high impact for professional development of health HRD, then we should continue to study and develop it. She stated this statement in the event of online distance training launching, on July 2012 at Denpasar Hotel, Kuningan, Jakarta.
3. All Learning Activities as Part of Evaluation; other enabling factors were relevant discussion forum issues and contextual assignment as part of the evaluation components. 89% participants stated that they following and doing assignment since they were part of the evaluation components, beside online quizzes and final test.
Inhibiting Factors
In one hand they agree and willing to have training through online distance training, but, in the other hand they participation and the completion of course were very low. Research findings showed that on the other hand there were so many hindrances faced during following the training. Some hindrances were as follows:
1. Low quality of e-‐learning content; 90% participants stated that e-‐learning content were too monotonous, text book based, unattractive and interactive. They (86% participants) prefer to content delivered through video, animation or simulation.
2. Delayed Feedback from Tutor; one weakness of the learning process/activity applied in his online distance training model were participants couldn’t go to second or third cycle before finishing the prior cycle. When tutor delayed giving feedback and grade, they have to wait long enough to go to the next steps. Research finding show that 73% participants stated that they have problem with delayed feedback and grade from tutor.
3. Low ICT Literacy Familiarity With the Learning Management System; tutor and participants have difficulty to follow the course at the first time. It’s showed by so many complaints from tutor and participants to the administrators on how to log ini, managing forums discussion, assignment, etc. Interview with administrator showed that they had to conduct more than four times training and orientation to the tutors to overcome this situation.
4. Low motivation and learning independency of participants; Low motivation showed by the low level of participant participation and completion the course as mentioned above. There were so many causes actually. The main cause were “no civil effect” and incentives for participants. Participants have no benefits for their career from the completion of the training.
5. Lack internet access and speed; some participants (60%) still have problem with internet acces and speed.
6. User Friendliness of LMS; most of participants (74%) and tutors (100%) stated that learning management system interface was too complicated.
Conclusion and Recommendations
Pusdiklat Aparatur Kesehatan, Ministry of Health has a model of online distance training. This model was still immature. But, as a starting point, this model can be a good benchmark to be continuously developed. The integration of online distance training and regular intensive training was a good example of a new training paradigm where distance training and regular training holistically is part of the whole process of training. It cannot be partially developed and implemented. It should be integrated. In the future, it’s possible to integrate betwee online training, on the job training and intensive regular conventional training.
Online distance training model of Pusdiklat Aparatur Kesehatan, has succeed to establish an online learning activities standard that comprises of four step, i.e. 1) learning content; 2) deepening knowledge and skills through discussion forum; 3) applying knowledge and skills through assignment; and 4) measuring knowledge and skills through online quizzes and test.
Participation and completion participants on all courses offered, overall, was still disappointing. It’s true, caused by so many inhibiting factors, such as 1) low quality of e-‐learning contents; 2) delayed feedback; 3) low ICT literacy; 4) low motivation and learning independency; 5) lack internet access and speed; and 6) low user friendliness of LMS.
But, among hindrances mentioned above, there were some enabling factors such as 1) Training participation acceptance; 2) policy and decision makers support; and 3) all learning activities as part of evaluation. These factors was very important for the sustainability of the training models.
In the future it’s highly recommend to maintain success and eliminate inhibiting factors. Here are some recommendation: 1) providing participants with high quality and well designed and developed e-‐learning contents; 2) forcing tutors to give immediate feedback for forum discussion and assignment; 3) making an incentive policy related to the “civil effect” that will force participants to have inner motivation to follow training; 4) make some revision on LMS and learning activities standard that make participants easy, appealing without sacrificing effectivity of learning itself.
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