ONLINE CATALOGUE & PRODUCT ORDERING€¦ · MARKETING MODERN BUSINESS WEBSITES INTELLIGENT SMS...

12
ONLINE CATALOGUE & PRODUCT ORDERING

Transcript of ONLINE CATALOGUE & PRODUCT ORDERING€¦ · MARKETING MODERN BUSINESS WEBSITES INTELLIGENT SMS...

Page 1: ONLINE CATALOGUE & PRODUCT ORDERING€¦ · MARKETING MODERN BUSINESS WEBSITES INTELLIGENT SMS AUTOMATION CUSTOMER JOURNEY MANAGEMENT MOBILE SALES CAMPAIGNS MOBILE SALES TRAINING

ONLINE CATALOGUE & PRODUCT ORDERING

Page 2: ONLINE CATALOGUE & PRODUCT ORDERING€¦ · MARKETING MODERN BUSINESS WEBSITES INTELLIGENT SMS AUTOMATION CUSTOMER JOURNEY MANAGEMENT MOBILE SALES CAMPAIGNS MOBILE SALES TRAINING

OUR EXPERTISE

STRATEGIC

DIGITAL

MARKETING

MODERN

BUSINESS

WEBSITES

INTELLIGENT

SMS

AUTOMATION

CUSTOMER

JOURNEY

MANAGEMENT

MOBILE

SALES

CAMPAIGNS

MOBILE SALES

TRAINING

Statistics on Jamaica’s mobile penetration shows mobile users exceeding 100% penetration since 2008

and the number of persons accessing the internet via mobile devices exceeding 128% in 2016. Through

Mobile EDGE, businesses now have direct access to over 3 MILLION customers to activate interactive

sales and customer service strategies.

Page 3: ONLINE CATALOGUE & PRODUCT ORDERING€¦ · MARKETING MODERN BUSINESS WEBSITES INTELLIGENT SMS AUTOMATION CUSTOMER JOURNEY MANAGEMENT MOBILE SALES CAMPAIGNS MOBILE SALES TRAINING

YOUR WEBSITE PROJECT

Overview

We provide professional development services to businesses who are seeking to design a modern & interactive website to efficiently represent their products and services while fulfilling orders and customer requests.

This proposal will benefit companies who supply physical products like:

❖ Restaurants❖ Retail Stores❖ Manufacturers/Distributors❖ Online Sellers

Design Style

Here at Mobile EDGE we take extreme pride in the work we do for our clients, as our design style will enable you to compete with any top international brand.

By producing first world, high quality and elegant website designs, combined with the most advanced technology and best practices, your website will be the envy of your competitors.

Goals & Objectives

♠Provide general information on your business, products and services.

♠Allow customers to view, compare and order products through your website.

♠Facilitate meaningful sales and customer service engagement between customers and company agents.

♠Improve sales efficiency; from customer acquisition to loyalty.

Page 4: ONLINE CATALOGUE & PRODUCT ORDERING€¦ · MARKETING MODERN BUSINESS WEBSITES INTELLIGENT SMS AUTOMATION CUSTOMER JOURNEY MANAGEMENT MOBILE SALES CAMPAIGNS MOBILE SALES TRAINING

YOUR WEBSITE PROJECTGENERAL FEATURES:♠Modern, sleek and mobile responsive designs that optimize the users experience across all major digital platforms.

♠Full customization of website information and pages to fulfill the website’s purpose

♠Custom website header and footer showing on all pages

♠Full website analytics and reporting on visitor traffic

♠Automatic website backup and recovery service

♠Ongoing customer support to provide technical & user assistance

♠Social media links to redirect customers to your social pages to increase engagement

♠Contact forms to allow visitors to get in touch

♠Multi-level menu drop down options

Page 5: ONLINE CATALOGUE & PRODUCT ORDERING€¦ · MARKETING MODERN BUSINESS WEBSITES INTELLIGENT SMS AUTOMATION CUSTOMER JOURNEY MANAGEMENT MOBILE SALES CAMPAIGNS MOBILE SALES TRAINING

YOUR WEBSITE PROJECTCUSTOMER FEATURES:

♠Your final product will be a well laid out website, that is easy to navigate and provides an awesome user experience.

♠Include the necessary web pages to provide information on the company along with its products and services.

♠Customers will be able to create user accounts displaying; their profile information along with delivery address; password recovery options; products in shopping cart; orders along with order statuses.

♠Customers will be able to seamlessly order products through your website and pay by cash upon delivery or by direct bank transfer. (Credit card processing can be available at an additional charge.)

♠Customers will receive email confirmation when orders are submitted along with an invoice of their order.

♠Customers will be able to get in touch with the company via contact forms, live chat or displayed contact information.

Page 6: ONLINE CATALOGUE & PRODUCT ORDERING€¦ · MARKETING MODERN BUSINESS WEBSITES INTELLIGENT SMS AUTOMATION CUSTOMER JOURNEY MANAGEMENT MOBILE SALES CAMPAIGNS MOBILE SALES TRAINING

YOUR WEBSITE PROJECTOPERATIONAL FEATURES:

Your internal web administration will have full oversight and access to all areas of your website to fully manage its operations. Some of the functions include:

♠Full Content management system to manage the uploading, editing and deleting of all information on your website.

♠Full store manager capabilities to manage product displays, variable pricing, inventory, discount coupons and order fulfillment; while viewing reports on sales, inventory and customer purchases.

♠Receive automatic email notifications when customers make a new orders.

♠Full oversight and management of customer registration, information and user roles.

♠Setup a company blog to; provide news worthy updates; announce business or price changes; showcase notable events and executions.

♠Manage your orders and operations from a mobile app when on the go.

Page 7: ONLINE CATALOGUE & PRODUCT ORDERING€¦ · MARKETING MODERN BUSINESS WEBSITES INTELLIGENT SMS AUTOMATION CUSTOMER JOURNEY MANAGEMENT MOBILE SALES CAMPAIGNS MOBILE SALES TRAINING

YOUR WEBSITE PROJECTCUSTOMER ENGAGEMENT FEATURES:

It is a proven fact that companies who utilize interactive strategies to engage their customers tend to out perform their competition. Some tools that can boost sales execution through your website include:

Live Chat App A live chat app can be very instrumental in establishing confidence when customers are making purchasing decisions, especially if they are unfamiliar with the purchasing process and have questions. A proactive trigger will be enabled when customers visit product pages to offer assistance in completing their orders. This app can be managed by your internal sales agents from anywhere or outsourced by our live support agents.

Automated Sales EngagementAutomating sales communication with your customers is one of the best ways to grow your revenue and build valuable customer relationships, without making significant investments in marketing and human resource. By integration an efficient sales automation application with your order management platform, customers can receive up-sells, thank you emails and social coupons.

Page 8: ONLINE CATALOGUE & PRODUCT ORDERING€¦ · MARKETING MODERN BUSINESS WEBSITES INTELLIGENT SMS AUTOMATION CUSTOMER JOURNEY MANAGEMENT MOBILE SALES CAMPAIGNS MOBILE SALES TRAINING

PROPOSED WEBSITE MAP

Home

About Us

My Account

Contact UsOrder

Online

About UsOverview

Executive Profile

Our Team

Product

CatalogueProduct List

Search & Filter

Options

Product PagesProduct Images

Descriptions

Quantity Selection

Add To Cart

CheckoutLogin/Sign Up

Shipping Address

Payment (Cash/Trans.)

Contact PageContact Details

Addresses

HQ Map location

Customer

AccountPersonal Info

Shipping Address

List of orders

(current & past)

The proposed website map below outlines some of the key pages and functionality for your website. This is only a mockup and a true

representation of your website will be present in your project proposal.

Live Chat App

Home

HomeProduct Categories

New Arrivals

Best Sellers

Items On Sale

Recent Blog Posts

Page 9: ONLINE CATALOGUE & PRODUCT ORDERING€¦ · MARKETING MODERN BUSINESS WEBSITES INTELLIGENT SMS AUTOMATION CUSTOMER JOURNEY MANAGEMENT MOBILE SALES CAMPAIGNS MOBILE SALES TRAINING

YOUR PROJECT TIMELINE

Analysis and DesignWebsite

DevelopmentTesting & Handover

(2 weeks) (4-6 weeks) (2-4 weeks)

(Total devlopment time = 8-12 weeks)

Page 10: ONLINE CATALOGUE & PRODUCT ORDERING€¦ · MARKETING MODERN BUSINESS WEBSITES INTELLIGENT SMS AUTOMATION CUSTOMER JOURNEY MANAGEMENT MOBILE SALES CAMPAIGNS MOBILE SALES TRAINING

FUTURE CONSIDERATIONS

An interactive website, with the features outlined above, offers great advantages in its ability to boost customer interactivity and business performance. Below are some additional features that we would recommend for future consideration.

❖ Full sales communication automation to increase revenue.

❖ Customer credit limited notifications, updates and payment reminders to boost revenue collection and cash flow management.

❖ Inbound sales lead management and distribution from contact forms.

❖ Birthday notifications/offers to customers.

❖ Social media integration to boost interactivity and engagement.

❖ Service reviews & feedback to improve customer service

❖ Execution of campaigns and competitions through your website

❖ Customer loyalty program for online orders

Page 11: ONLINE CATALOGUE & PRODUCT ORDERING€¦ · MARKETING MODERN BUSINESS WEBSITES INTELLIGENT SMS AUTOMATION CUSTOMER JOURNEY MANAGEMENT MOBILE SALES CAMPAIGNS MOBILE SALES TRAINING

GETTING STARTED

Proposal

• After discussing your project objectives and requirements, a proposal will be submitted outlining features, costs and timelines.

Contract

• Upon proposal acceptance, you will be required to return a signed copy of our development contract

Deposit• Make 50% deposit to cover initial project expenses

Kick-Off• Attend our kick-off meeting to finalize project features and discuss

any changes to the initial proposal.

Work

• After submission of the necessary web content, work will commence.

Page 12: ONLINE CATALOGUE & PRODUCT ORDERING€¦ · MARKETING MODERN BUSINESS WEBSITES INTELLIGENT SMS AUTOMATION CUSTOMER JOURNEY MANAGEMENT MOBILE SALES CAMPAIGNS MOBILE SALES TRAINING

ANY QUESTIONS?

I am available to answer any questions you mayhave regarding this proposal and other digitalservices. Please feel free to reach me on any of themediums outlined herein.

REQUEST A QUOTE TODAYCLICK HERE

Leighton [email protected]

www.getmobileedge.com(876) 665-9149 | 808-5959 | 401- 4990