Online Brochure - cdn.ymaws.com€¦ · 2:20 - 3:20 p.m. Health Story Project Progress QA Case...
Transcript of Online Brochure - cdn.ymaws.com€¦ · 2:20 - 3:20 p.m. Health Story Project Progress QA Case...
August 7-8, 2015
Hilton Alexandria Mark Center
Alexandria, VA
Online Brochure
Healthcare Documentation Healthcare Documentation Healthcare Documentation Integrity Conference Integrity Conference Integrity Conference 201520152015
Register online at www.ahdionline.org/ACE
Two events, one great location! AHIMA’s CDI Summit, August 6-7
Page 2 www.ahdionline.org/ACE
Healthcare documentation specialists Medical transcriptionists/editors Managers/supervisors Educators Clinical documentation service providers Clinical documentation improvement
specialists HIM professionals
HIT professionals Medical scribes Transcription platform vendors EHR vendors Dictation/transcription equipment
suppliers Healthcare documentation and HIM
students
An Event Not to be Missed
Benefits of Attending HDIC15
1. Learn the trends in health information management, clinical documentation improvement, and healthcare documentation to augment your career planning.
2. Boost your job performance by strengthening your knowledge across a variety of clinical medicine specialties.
3. Engage in discussions on important issues affecting healthcare documentation specialists and formulate solutions with fellow attendees.
4. Visit with exhibitors to see the latest tools, technology, and services to improve your efficiency, grow your business, and spark your creativity.
5. Meet with recruiters about employment opportunities and gain insight into the changing dynamics of the job market.
6. Celebrate the profession and make new friends throughout the conference.
7. Continue your commitment to lifelong learning and earn continuing education credits to support your certification.
Two Conferences, One Great Location
AHDI’s 37th annual conference will be held in conjunction with AHIMA’s Clinical Documentation Improvement (CDI) Summit, taking place August 6-7.
Choose the registration package that works best for you:
Attend 3 days (Thursday-Saturday) to include AHIMA’s CDI Summit and AHDI’s Healthcare Documentation Integrity Conference
Attend 2 days (Friday-Saturday) to include a shared day with AHIMA’s CDI Summit and AHDI’s Healthcare Documentation Integrity Conference
See the registration form on page 27 for details or visit www.ahdionline.org/ACE.
Who Should Attend
www.ahdionline.org/ACE Page 3
Conference Program Committee
The Conference Program Committee is comprised of a group of volunteers who offer their time and resources to find and secure presenters for all of the conference breakout sessions. We are honored to have such a dynamic group of professionals who worked tirelessly to develop an outstanding line-up of presenters.
Committee Members
Linda Giles (Chair) Patty Barrett, CMT, AHDI-F Amy Biondi Aileen Burnett, RHDS, AHDI-F Jennifer Della'Zanna, CHDS, CPC, CGSC, CEHRS Judy Lichtenberger, RHIT, CHDS, AHDI-F Deedee Safikhani, CMT Robin Scaggs Diane Warth, RHIT, CHDS, AHDI-F, Board Liaison Beffie Williams, CHDS, AHDI-F Shirley Young, CMT
Program Committee Chair
Linda Giles
Continuing Education Credits
AHDI’s Healthcare Documentation Integrity Conference and AHIMA’s CDI Summit have been pre-approved for CMT and CHDS continuing education credits. Please see the session descriptions for details and use the following key:
CM - Clinical Medicine
CoM - Complementary Medicine
ML - Medicolegal Issues
MTT - Medical Transcription Tools
PD - Professional Development
TW - Technology and the Workplace
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Hotel & Travel
Hilton Alexandria Mark Center 5000 Seminary Road Alexandria, Virginia, 22311 TEL: +1-703-845-1010 Located just five miles from Washington, DC, and 4.5 miles from Washington Reagan International Airport, the Hilton Alexandria Mark Center hotel is situated in the West End of historic Alexandria, VA. Take advantage of their complimentary shuttle to the nearby Metro station for easy access to Washington, DC, attractions, national monuments, and government buildings. The Metro is also a great way to easily visit Alexandria, historic Old Town, and Pentagon City. The discounted room rate for AHDI’s Conference attendees is $109.00 per night plus tax, single or double occupancy. Triple occupancy is $119.00 per night plus tax; and quadruple occupancy is $139.00 per night plus tax. Other Conference Attendee Benefits The Hilton Alexandria Mark Center offers all of the great rewards of staying at a resort at a great AHDI conference attendee rate! AHDI conference attendee special benefits include:
Complimentary in-room Internet (value $9.95 for 24 hours) Complimentary round-trip shuttle service to/from Reagan National Airport Complimentary round-trip shuttle service to/from Pentagon City Mall and Metro Complimentary daytime self-parking (value $24.00 per day) Discounted overnight self-parking ($15 per night; normally $24.00)
The reservation deadline to receive the AHDI discounted rate is July 13, 2015. Reservations requested after July 13, 2015, may not be available at the group discounted rate.
Nearby Places to Visit Distance from Hotel
Arlington Cemetery 5.0 MI
Crystal City, VA 4.5 MI
Holocaust Museum 6.0 MI
Mt. Vernon Estate & Gardens 12.0 MI
Old Town Alexandria 3.8 MI
Pentagon 4.0 MI
Pentagon City Mall 4.0 MI
Smithsonian Museums 7.0 MI
US Capitol 8.0 MI
Washington Monument 7.0 MI
Washington, DC 6.0 MI
White House 7.0 MI
Book by
July 13
www.ahdionline.org/ACE Page 5
SIGHTSEEING #SELFIES
Patient Care Documentation Brought to Life: Walking PSA Friday, August 7, 2015
Join us on Friday evening after the reception for a casual night out of sightseeing. Wearing your 2015 AHDI advocacy shirt (COMING SOON!), gather your friends and people you meet at the conference to head into Washington, DC, or Old Town Alexandria to explore the city.
Your challenge for the evening: Wearing your advocacy shirt, take selfies as you sightsee and post them to Twitter, Facebook, or Instagram using the hashtag #BroughtToLife. The AHDI team will collect the photos, with fun surprises planned for Saturday at the conference. Plus, your photos will be posted on AHDI’s Your Record Speaks website as part of our ongoing advocacy campaign.
While you’re out exploring, you will be communicating an important message via your t-shirt: accurate health records save lives. Think of this as a walking public service announcement (PSA) to build awareness and prompt people to think about their health records, which are often ignored until there’s an emergency.
We hope you will join us for an evening of awareness-building fun!
AHDI-Florida
AHDI Great Lakes Regional
AHDI Mighty Rivers Regional
AHDI-NEMA
AHDI-West
American Healthcare
Documentation Professionals
Group
CanScribe Career College
Keystrokes Transcription Service
Shumaker Transcription
Spectrum Health
Conference Sponsors
PREMIER SPONSOR
CONTRIBUTING SPONSORS
2015 ADVOCACY T-SHIRT SPONSORS
Page 6 www.ahdionline.org/ACE
AHIMA’s CDI Summit
Thursday, August 6
7:00 - 8:00 a.m. Registration/Continental Breakfast
8:00 - 8:15 a.m. Welcome/Opening Remarks
8:15 - 9:40 a.m. How a Panel of Leading Hospital Executives are Advancing CDI to Achieve Long
Term Results
9:45 - 10:45 a.m. VBP, HAC, PSI… Oh My! The Pre-Bill Review Gives Focus to CDI
10:45 - 11:15 a.m. Networking Break
Track 1: CDI Program Success Track 2: Quality & Outcomes
11:00 a.m. - 12:00 p.m. Clinical Documentation Intelligence: A
Roadmap to Success
Patient Safety Indicator #90: The
Impact of Clinical Documentation and
Inpatient Code Assignment on
Organizational Financial Performance
12:00 - 1:15 p.m. Lunch
1:15 - 2:15 p.m. Clinical Documentation Improvement
Initiative at Oakwood Healthcare
Improving Quality and Quantity of Case
Reviews: Lessons Learned at Baystate
Health
2:20 - 3:20 p.m. CDI and Coding: Increased Severity and
Audit Prevention Services
Appropriately and Effectively
Incorporating Quality in a Clinical
Documentation Improvement Program
3:20 - 3:35 p.m. Networking Break
3:35 - 4:35 p.m. ICD-10 Teamwork: CDI, Coding and the
Provider
Make an Impact: Optimize Your CDI
Program to Encapsulate Quality Metrics
and Outcomes
AHIMA’s CDI Summit & AHDI’s Healthcare Documentation Integrity Conference
Friday, August 7
7:30 - 8:30 a.m. Registration & Continental Breakfast
Track 1: ICD-10/Physician
Engagement
Track 2: Data Analytics & Integrity
8:30 - 9:30 a.m. Orthopedic Surgery: Enhanced
Documentation Practices for Procedure
and ICD-10 Coding
Using Predictive Analytics to Improve
Care Planning and CDI
9:35 - 10:35 a.m. Collaboration and ICD-10: It’s a Team Unleashing the Power of Data Analytics
10:35 - 10:50 a.m. Networking Break
Schedule continued on next page
Schedule at a Glance
www.ahdionline.org/ACE Page 7
Friday, August 7 (continued)
10:55 - 11:55 a.m. Keeping up with Query Compliance? (Constant Changes and Crazy Complexity)
12:00 - 1:15 p.m. Lunch
Track 1: ICD-10/Physician
Engagement
Track 2: Data Analytics & Integrity
1:15 - 2:15 p.m. Engaging Your Physicians to Improve
Documentation
Power of the Narrative
2:20 - 3:20 p.m. Health Story Project Progress QA Case Study: Hospital
Implementation of a New Healthcare
Documentation QA Program
3:20 - 3:35 p.m. Networking Break
3:40 - 4:40 p.m. Malpractice Risk of EHRs Keep it Simple! Applying Basic Security
and Compliance Principles to Protect
Patient Information
4:45 - 5:45 p.m. Collaborating for Quality: How Healthcare Documentation Specialists and
Clinical Documentation Improvement Specialists Can Work Together for Content
Improvement
5:45 - 6:45 p.m. Networking Reception, Sponsored by M*Modal
7:00 p.m. Sightseeing #Selfies: Walking PSA
AHDI’s Healthcare Documentation Integrity Conference
Saturday, August 8
7:00 a.m. - 4:00 p.m. Registration Open
7:00 - 8:00 a.m. Early Riser Session: The Telecommuter’s Security Survival Guide
8:00 - 9:00 a.m. Keynote Address: Leana Wen, MD, MSC, FAAEM, Baltimore City Health
Commissioner
9:00 - 9:30 a.m. AHDI Integrity Awards
9:30 - 10:00 a.m. Networking Break
Track 1: Game Changers Track 2: Learning Centers
10:05 - 11:05 a.m. TBA Cancer Genetics Counseling
11:10 a.m. - 12:10 p.m. Take Two Aspirin and Tweet Me in the
Morning: Managing the Interplay
between Social Media and HIPAA
Immune Deficiencies
12:15 - 1:30 p.m. Lunch (on your own)
1:35 - 2:35 p.m. Compensation Best Practices (panel)
2:40 - 3:10 p.m. Networking Break
3:15 - 4:15 p.m. TBA Empower Your Career with Critical
Thinking
4:20 - 5:20 p.m. Closing Session
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Exhibitors
3M Health Information Systems 575 W. Murray Blvd. Murray, UT 84123 Contact: Tammy Collings-Corrigan Phone: 801-265-4649
Email: [email protected] Website: www.3Mhis.com
American Healthcare Documentation Professionals Group (AHDPG) 420 Boston Turnpike, Suite 107 Shrewsbury, MA 01545 Contact: Peter Reilly Phone: 508-925-5400 Fax: 508-519-8102 Email: [email protected] Website: www.ahdpg.com
Amphion Medical Solutions 8301 Excelsior Drive Madison, WI 53717 Contact: Mary Schmidt Phone: 888-830-2644 x. 1427 Fax: 608-227-0561 Email: [email protected] Website: www.amphionmedical.com
Arrendale Associates Inc. 20484 G Chartwell Center Drive Cornelius, NC 28031 Contact: Pat Furlong Phone: 704-895-8025 Fax: 704-895-8725 Email: [email protected] Website: www.aaita.com
Association of Clinical Documentation Improvement Specialists (ACDIS) 75 Sylvan St., Suite A-101 Danvers, MA 01923 Contact: Sheila McGrath Phone: 978-624-4590 Fax: 781-639-7857 Email: [email protected] Website: www.acdis.org
CanScribe Career College 1979 Bredin Rd. Kelowna, BC VIY 8T2 Contact: Colleen Gaudet Phone: 250-448-4670 Fax: 250-448-4640 Email: [email protected] Website: www.canscribe.com
Career Step 4692 N. 300 W., Suite 100 Provo, UT 84604 Contact: Steven Hirchak Phone: 800-246-7837 Fax: 801-769-8436 Email: [email protected] Website: www.careerstep.com
ChartNet Technologies 220 Garden Street Yorkville, IL 60560 Contact: Curt Hupe Phone: 630-553-4100 Email: [email protected] Website: www.chartnettech.com
Tabletop Exhibit Hours (lower lobby foyer) Setup Thursday, August 6, 5 - 7 p.m.
Open Friday, August 7, 9 a.m. - 5:30 p.m.
Saturday, August 8, 9:30 a.m. - 3:15 p.m.
Tear down Saturday from 3:15 – 5:00 p.m.
www.ahdionline.org/ACE Page 9
Columbia Southern University 21982 University Lane Orange Beach, AL 36561 Phone: 251-923-4291 Contact: Kim Bullock Email: [email protected] Website: www.columbiasouthern.edu
Executive Communication Systems 1445 Donlon Street, Suite 1 Ventura, CA 93003 Contact: Thomas Wilkes Phone: 805-644-9525 Fax: 805-644-6979 Email: [email protected] Website: www.TVPS.com
Hurley Makes It Happen! 715 Pine Forest Trail E Port Orange, FL 32127 Contact: Brenda Hurley, CMT, AHDI-F Phone: 386-492-4234 Email: [email protected] Website: http://brendajhurley.blogspot.com
InfraWare
19 S. 6th St., Suite 900 Terre Haute, IN 47807 Contact: Nick Mahurin Phone: 877-235-7239 Email: [email protected] Website: www.infraware.com
M*Modal 5000 Meridian Blvd, Suite 200 Franklin, TN 37067 Contact: Lisa Martin Phone: 267-535-7222 Email: [email protected] Website: www.mmodal.com
SoftScript, Inc. 2444 Wilshire Blvd., Ste. 280 Santa Monica, CA 90403 Contact: Braden Andreassi Phone: 310-451-2110 Fax: 310-526-8497 Email: [email protected] Website: www.softscript.com
Southern Transcription Services 40 Magnolia Farm Rd. Taylorsville, GA 30178 Contact: Hannah Morris Phone: 770-607-0700 Fax: 770-607-0656 Email: [email protected] Website: www.southerntranscription.com
Tyrrell Software 14 Bellview Road Binghamton, NY 13904 Contact: Christine Tyrrell Phone: 607-772-1978 Email: [email protected] Website: www.tyrrellsw.com
Wolters Kluwer
2001 Market Street Philadelphia, PA 19103 Contact: Ruth Boyle Phone: 215-521-8423 Fax: 215-814-8911 Email: [email protected] Website: www.LWW.com
Sponsors
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CDI Summit, Thursday Sessions
>>8:15 – 9:15 a.m.
How a Panel of Leading Hospital Executives are Advancing CDI to Achieve Long-Term
Results
Melinda Tully, MSN, CCDS, CDIP; Jennifer Woodworth, RN, BSN, CCDS; Ann Goodwill-Pritchett; Lorena Chicoye, MD; Laura Rizzo, MHA, RHIA, FAHIMA CEC: 1 PD
Through the lens of their different perspectives, the panelists will share their experience and insight on advancing CDI programs within inpatient facilities, as well as extending CDI into the outpatient arena. Audience members will benefit from the panelist’s lessons learned in implementing next generation CDI programs and learn how to apply the best practices used by the provider organizations to drive ongoing documentation effectiveness and success within their own CDI programs.
Session Objectives:
1. Learn about the evolving state of CDI programs at panelists’ healthcare systems—both inpatient and ambulatory—and the key success factors for taking CDI to the next level.
2. Learn about measurable outcomes achieved by second-generation CDI implementations at the panelists’ healthcare systems.
3. Learn how CDI was fine tuned to ready panelist organizations for ICD-10 transition and value-based care.
4. Learn how physician resistance to CDI and silos were overcome through collaboration, training, and education deployed across panelists’ health systems.
Jennifer Woodworth is
the director of the
Clinical
Documentation
Integrity Program at
Swedish Medical
Center in Seattle.
Anne Goodwill-
Pritchett is the vice
president/senior
revenue cycle officer
at Hackensack
University Medical
Center.
Dr. Lorena Chicoye is
the corporate medical
director for managed
care, network
development, and
medical management
for Baptist Health of
South Florida.
Mel Tully is a vice
president at J. A.
Thomas and
Associates, a Nuance
Company.
Laura Rizzo is the
director of health
information
management and
leads WellSpan
Health’s corporate HIM
function.
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>>9:45 – 10:45 a.m.
VBP, HAC, PSI… Oh My! The Pre-Bill Review Gives Focus to CDI
James Fee, MD, CCS, CCDS CEC: 1 PD
Participants will understand the importance of the pre-bill review in relation to a clinical documentation improvement (CDI) program, coder, CDS, and physician education, but also its impact on the accuracy of payment with a proven ROI. They will also understand the impact of a well-structured physician advisor program on the pre-bill process and the CDI program and will gain important information related to how the pre-bill process compliments specialized audits such as patient safety indicator, ROM, and SOI audits as well as ICD -10 audits.
Session Objectives:
1. Understand that the quality of care is reflective of the quality of documentation and coding.
2. Understand the importance of the pre-bill review as the foundation for impacting change within a coding and documentation program.
3. Appreciate measurable results of the pre-bill review on the Clinical Documentation Program, physician education, quality metrics, and financial accuracy with reinforcement by a successful physician advisor program.
4. Take away key concepts and insights for development of a customized facility infrastructure.
Dr. Fee is
the vice
president
of Huff
DRG
Review
Services Inc. He is
board certified in
Internal Medicine and
Pediatrics.
Page 12
>>11:00 a.m. – 12:00 p.m.
Clinical Documentation Intelligence: A Roadmap to Success
Pamela Hess, MA, RHIA, CCS, CDIP, CPC; and Karen M. Karban, RHIT, CDIP, CCS CEC: 1 PD
To provide the audience with practical application of CDI best practices related to payer reimbursement strategies, skill sets, work flow, technology, education for a sustainable program.
Session Objectives:
1. Identify the current best practices in CDI.
2. Apply the presentation examples to their facility CDI program.
3. Present practical solutions for CDI program redesign to executives and managers at their facilities.
4. Develop a redesign roadmap for CDI that meets the upcoming challenges as we move to ICD-10 and navigate the dynamic payer reimbursement strategies.
Patient Safety Indicator #90: The Impact of Clinical Documentation and Inpatient
Code Assignment on Organizational Financial Performance
Shannon Newell, RHIA, CCS CEC: 1 PD
This session will help strengthen understanding of the impact of coding and clinical documentation on hospital financial performance under CMS Pay for Performance programs, promote engagement
of clinical documentation improvement and coding functions in organizational performance improvement efforts, and refine current clinical documentation improvement and coding efforts to support efficient and effective contributions for PSI #90 performance improvement.
Session Objectives:
1. Appreciate the impact of PSI #90 performance on hospital reimbursement under the CMS Hospital Acquired Condition Reduction and Hospital Value-Based Purchasing Programs.
2. Understand PSI #90 measure specifications and the risk adjustment methodology.
3. Explain the impact that coding and clinical documentation improvement can have on the PSI #90 performance.
4. Identify common coding and clinical documentation vulnerabilities for
Pam Hess
is a
regional
director for
Himagine
Solutions Inc.
Karen
Karban is
VP of
global
coding and
education for M*Modal.
Shannon
Newell
provides
consulting
services to
hospitals interested in
strengthening their
coding and clinical
documentation
programs to support
accurate, optimal DRG
assignment and
claims-based quality
outcomes.
CDI Summit, Thursday Sessions
www.ahdionline.org/ACE Page 13
PSI #15, Accidental Puncture and Laceration, which is one of the measures in the PSI #90 composite.
5. Initiate engagement of the coding and clinical documentation program in PSI #90 improvement efforts.
>>1:15 – 2:15 p.m.
Clinical Documentation Improvement Initiative at Oakwood
Healthcare
Sandy Ellis, RHIT, BS; Jeanette Lyons, RN, BGS; and Noelle Percha, RHIT
CEC: 1 MTT
This session will help provide an understanding of how Oakwood Healthcare achieved a successful, unique, and innovative clinical documentation improvement process resulting in increased physician engagement and improved hospital/physician performance measures.
Audience Benefits:
1. To gain an understanding of how Oakwood Healthcare implemented a successful CDI program within their organization and how to bridge the gap between CDI nurses, coding staff, and physicians.
2. To learn strategies on engaging physicians in documentation improvement efforts and creating an awareness of the impact documentation has on physician performance metrics.
Jeanette Lyons is the
clinical documentation
improvement supervisor
and has been a nurse at
Oakwood Healthcare for
over 24 years in a
variety of roles in critical
care and nursing
management.
Noelle Percha has been
with Oakwood
Healthcare for over 20
years and is the
manager of the Clinical
Documentation
Improvement Program.
Sandy Ellis is the
director of HIM and has
responsibility for the
Clinical Documentation
Improvement Program
at Oakwood Healthcare.
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Improving Quality and Quantity of Case Reviews: Lessons
Learned at Baystate Health
Steve Bonney and Walter Houlihan, MBA, RHIA, CCS, FAHIMA CEC: 1 MTT
This session presents a living case study of CDI technology implementation and utilization at Baystate Health. The speakers review the actual case studies of how Baystate Health is using the EMR and NLP technology to support their in-house and remote CDI programs. They will discuss initial challenges, cost justification, and lessons across six months of a focused, technology-supported case review process.
Audience Benefits:
1. Review of a simple return-on-investment calculator to quickly determine current case review quality and quantity output in manual environments.
2. Identification of common case finding and review challenges with peer-to-peer sharing.
3. Live role-play of an effective financial justification presentation to executives, conducted as an educational example.
4. Best practices and lessons learned from the implementation of a remote CDI program.
>>2:20 – 3:20 p.m.
CDI and Coding: Increased Severity and Audit Prevention Practices
Deanne Wilk, RN, BSN, CCS CEC: 1 ML or 1 PD
Participants will learn practices to obtain increased severity through documentation as well as practices to increase supported documentation for auditing risk and prevention.
Audience Benefits:
1. Increase clinical support of documentation for increased severity diagnoses.
2. Develop a fundamental process to work with coding professionals to decrease auditing risk and develop strategies to improve documentation and coding-supported clarity for ICD-10.
Walter Houlihan has
over 35 years of
experience in directing
HIM and overseeing
clinical documentation.
Steve Bonney is
responsible for business
development and
product strategy at
RecordsOne.
Deanne Wilk is an
AHIMA-Approved ICD-
10-CM/PCS Trainer
Experience,
consultant on CDI,
nurse, educator, and
coding specialist with
PEAK Health
Solutions.
CDI Summit, Thursday Sessions
www.ahdionline.org/ACE Page 15
Appropriately and Effectively Incorporating Quality in a Clinical
Documentation Improvement Program
Kristen Geissler, MS, PT, MBA, CPHQ CEC: 1 MTT
This session will discuss the measures that rely on documentation and how existing and enhanced Clinical Documentation Improvement Programs can impact the performance in these metrics. The audience will also learn about key operational and conceptual enhancements that can be made to avoid common pitfalls when incorporating quality into an existing program.
Session Objectives:
1. Describe the CMS inpatient quality metrics and their relation to documentation.
2. Discuss opportunities within a Clinical Documentation Improvement Program for incorporation of quality concepts.
3. Describe operational benefits and potential pitfalls of incorporating quality in a Clinical Documentation Improvement Program.
4. Discuss case examples of integration of quality in a Clinical Documentation Improvement Program.
Kristen
Geissler has
over 20
years of
experience
in healthcare
systems, both in
direct patient care
and administrative
and consulting roles.
She is also a licensed
physical therapist.
Page 16
CDI Summit, Thursday Sessions
>>3:35 – 4:35 p.m.
ICD-10 Teamwork: CDI, Coding, and the Provider
Lori LaFaver, BSN, RN, CCDS; Susan Simonson, RHIA, CCS; and Jill Clark, MBA, RHIA, CHDA CEC: 1 PD
This session will demonstrate the story of how one facility designed a comprehensive plan to educate providers based on structured dual coding exercises, audit samples of office-based physician’s medical records, and acute care records in order to assess for clinical documentation compliance and adequacy to apply ICD-10-CM/PCS codes.
Session Objectives:
1. Advantages to using a 1:1 approach to provider education
2. Suggested model for introducing professional CDI staff to providers.
3. Tips for how to encourage physician interest in the project.
4. Use of supporting documentation and educational tools.
5. Suggested model for HIM coding, CDI staff, and professional coders to collaborate for education of providers.
6. Advantages of tracking metrics and utilizing a data visualization tool to provide transparency to Program and Executive sponsorship.
Make an Impact: Optimize Your CDI Program to Encapsulate Quality Metrics and
Outcomes
Kelly Gates, RN, MSHA, CCDS CEC: 1 MTT or 1 PD
Participants will see evidence that Medicare is beginning to base reimbursement upon quality outcomes and learn how this changing reimbursement structure will impact their hospitals. We will examine documentation needs for the 30-day unplanned readmission and death measures, recognize comorbid conditions, learn the importance of capturing queries to support quality initiatives, and observe a process by which they can monitor publically reported outcomes on several free government websites such as Health Grades and Hospital Compare.
Session Objectives:
1. Recognize how evolving quality trends will impact CDI programs.
2. Discuss how quality trends will impact hospital reimbursement.
3. Identify how the expanding scope of CDI responsibilities will impact productivity and establish new metrics.
4. Describe the methodology for determining ROI on quality measures attributed to CDI reviews.
Lori LaFaver is the
clinical documentation
manager for
Reading
Health
System.
Susan
Simonson
is the HIM
corporate
coding
manager for Reading
Health System.
Jill Clark is
senior
consultant
at e4.
Kelly Gates is the CDI
product manager for
Optum 360.
www.ahdionline.org/ACE Page 17
>>8:30 – 9:30 a.m.
Using Predictive Analytics to Improve Care Planning and CDI
Erik Pupo, CPHIMS, FHIMSS, and Sandy Dolabany CEC: 1 PD
View different solutions that leverage the improvements driven by CDI to drive greater advances in predictive analytics, and learn how to harness and aggregate unstructured, siloed data as part of CDI initiatives to support predictive analytic programs, with specific vendor and pilot examples.
Session Objectives:
1. Show the linkage between CDI and predictive analytics and highlight specific vendor.
2. Review Deloitte research and analysis in using CDI improvements to drive predictive analytics and using predictive analytics to accelerate CDI program implementation.
3. Highlight the challenges associated with tying CDI improvements to predictive analytics.
Orthopedic Surgery: Enhanced Documentation Practices for
Procedure and ICD-10 Coding
Michael Strong, MS, MBA, CPC, CEMC CEC: 1 PD
The audience will learn how Medicare and the American Academy of Orthopedic Surgeons (AAOS) have different positions on the shoulder, while having similar positions on the knee. The audience will learn how documentation improvement and integrity can enhance revenue cycle operations and income. Additional benefits include documentation improvement and integrity for spinal injection services and how ICD-10 will require more specific details for orthopedic procedures.
Session Objectives:
1. Understand documentation improvement and integrity within orthopedic procedures in the ICD-10 world of specificity with regard to specialty organizations and Medicare.
Friday Sessions
Erik
Pupo is
a key
senior
advisor
to several federal
health agencies,
providing expertise on
health information
exchange and
healthcare standards,
and leading standards
and interoperability
efforts on the DOD/VA
iEHR.
Sandy Dolabany is a
first-year consultant
within Deloitte’s
Federal Practice.
Michael Strong is a
certified professional
coder and certified
evaluation and
management coder
with a master of
science in health care
administration and a
master of business
administration.
Page 18
>>9:35 – 10:35 a.m.
Unleashing the Power of Data Analytics to Improve Clinical
Documentation
Gwendolyn M. Blackford, BS, RHIA CEC: 1 MTT or 1 PD
See how the University of Michigan Hospitals and Health System is using data analytics for improving clinician documentation to impact case mix index, severity of illness, risk of mortality scores, physician query response rates, CDI metrics and improving the capturing of key secondary diagnoses in the electronic health record. Examples of University HealthSystem Consortium (UHC) comparison data will be provided.
Session Objectives:
1. Provide an overview of the Clinical Documentation Improvement Program at the University of Michigan Hospitals and Health Systems.
2. Describe the uses of different data analytics to measure our clinical documentation improvement outcomes including; CDI metrics, benchmark comparison data, tracking CMI, improving clinician communication, physician query outcomes and SOI/ROM scores.
3. Provide examples of how data analytics has made improvements in our clinical documentation process.
4. Discuss how we have begun to leverage our electronic health record to improve the capture of clinical documentation based on the outcomes from our data analytics.
Collaboration and ICD10—It's a Team Effort!
Melissa McLeod, CCDS, CCS, CPC, CPC-I CEC: 1 PD
This session will teach how promoting collaborative relationships between providers, CDI, and coders can help facilitate a successful ICD-10 transition. A common theme amongst providers is that ICD-10 is a “coding thing,” and education addressing this will start the foundation for concise, specific documentation, which in turn will facilitate concise, specific, and accurate coding.
Audience Benefits:
1. Learn steps that can be initiated now to promote physician engagement and facilitate understanding and collaboration between physicians, coders, and CDI.
2. Learn key focus areas for CDI regarding documentation challenges and changes in ICD-10.
Gwen
Blackford is
the senior
administrative
manager of
Inpatient Coding and
Clinical Documentation
Improvement Program
in Health Information
Management at the
University of Michigan
Hospitals and Health
System.
Melissa
McLeod is
certified as a
coding
instructor for
Himagine solutions,
where she serves as
an advisor with the
Himagine solutions
Advisory Council.
Friday Sessions
www.ahdionline.org/ACE Page 19
3. Identify ICD-10 query opportunities.
4. Understand the necessity for collaboration between coders and CDI.
5. Understand how CDI can impact the retrospective query process in ICD-10.
>>10:55 – 11:55 a.m.
Keeping up with Query Compliance?! Changes, Subtleties,
Consequences
Andrew Rothschild, MD, MS, MPH CEC: 1 ML or 1 PD
Audience Benefits:
1. Provide information on how CDI specialists—nurses, coders, physicians, advisors, and others—all share a common need to serve as an authority on CDI compliance. The risks of non-compliance are significant.
2. Discuss info beyond increasingly familiar compliance issues, introducing emerging and increasingly complex compliance topics.
3. Become familiar with guidance dictating viable approaches to the compliance issues covered.
4. Where guidance is indirect or lacking, discuss safe and reasonable options, encouraging transparency and protective, defensible actions.
5. Encourage audience discussion about compliance examples, questions, and concerns of their own.
Andrew
Rothschild
is the
director at
Berkeley
Research
Group LLC (BRG). He is
a physician, health care
consultant, and public
speaker based in
Austin, TX.
Page 20
>>1:15 - 2:15 p.m.
The Power of Narrative
Dori Whittaker CEC: 1 TW
While the healthcare industry continues the transition to EHR systems, hospitals need to remember the value that transcription plays in capturing complete patient stories. This session will address the technologies that take transcribed documents and turn the unstructured narrative into encoded HL7 CDA-compliant records, and how transcription paired with natural language understanding can lead to better patient care and educate physicians on how to document more effectively.
Learning Objectives:
1. Learn how dictation and transcription benefits the patient and the physician.
2. Describe how natural language processing of transcribed documents is being leveraged by healthcare facilities to assess clinical documentation improvement areas.
3. Understand how using the results of natural language processing can help educate users to document more effectively.
Engaging Your Physicians to Improve Documentation
John Zelem, MD, FACS CEC: 1 ML or 1 PD
Since the use of EMR and CDI technologies alone can't capture complex medical factors such as history and comorbidities, the severity of signs and symptoms, current medical needs, and the risk of adverse events, it is crucial that hospital leaders work with clinicians to drive strong documentation practices to ensure defensible admission decisions and eliminate potential risk for a pattern of non-compliance and inappropriate billing. This session will feature tangible next steps to elevate the quality of documentation and engage physicians in the process.
Learning Objectives:
1. Bridge the gap in documentation interpretation (from clinical documentation specialists to physicians to coders)
2. Identify strategies that leverage real-time reinforcement of thorough physician documentation practices that will support medical necessity and accurate coding
3. Equip teams with tools and processes that validate the chart has been updated completely after identifying gaps from physician documentation
Friday Sessions
Dori
Whittaker is
the Director
of Solutions
Management at
M*Modal.
Dr.
Zelem
serves as
Executive
Medical
Director,
Client Relations and
Education for
Executive Health
Resources (EHR).
www.ahdionline.org/ACE Page 21
>>2:20 - 3:20 p.m.
QA Case Study: Hospital Implementation of a New Healthcare
Documentation QA Program
Leigh Anne Frame, CHDS, AHDI-F, and Christine Tyrrell, MSCS CEC: 1 MTT
Get an up-close look at how Bryan Medical Center (Lincoln, NE) implemented a new quality assurance (QA) process to measure, track, and improve the quality of healthcare documentation produced through both traditional transcription methods and various clinician-created documentation techniques using different technology platforms. Understand the goals, challenges, thought-process, results, and value of such a program.
Health Story Project Progress
Nick Mahurin CEC: 1 ML
AHDI helped launch the Health Story Project (HSP) to advocate the importance of narrative notes and to build a bridge from transcribing narrative-only notes to including structured data as needed for EMRs and eventually for Meaningful Use. HSP developed Consolidated-CDA standards and successfully advocated for their inclusion in Meaningful Use Stage 2 requirements.
As C-CDA becomes increasingly known and accepted, technologies are being built around the standards to fill essential gaps in documentation practices. HSP updates will include recent accomplishments, implementation milestones, and how these developments will affect the healthcare documentation workforce.
Learning Objectives:
1. Workforce development: How the role of the HDS can and will morph to accommodate structured data.
2. Industry Health: How the legacy transcription industry can reposition itself to provide data in forms required by Meaningful Use.
3. Advocacy: How narrative is poised to make a come-back.
Christine
Tyrrell,
MSCS, is
the owner
of Tyrrell
Software,
LLC, and creator of
TQAudit.
Leigh
Anne
Frame,
CHDS,
AHDI-F, is
manager
of Health Information
Management/
Transcription at Bryan
Medical Center in
Lincoln, NE.
Nick
Mahurin is
the CEO of
InfraWare,
a Health IT
provider of
innovative solutions to
the transcription service
industry.
Page 22
>>3:40 – 4:40 p.m.
Keep It Simple! Applying Basic Security and Compliance
Principles to Protect Patient Information
Olivia Rose Jenkins, CISSP, CPEHR, CPHIT, CCSK, PCI QSA CEC: 1 ML
According to Privacy Rights Clearinghouse, an estimated 10.3 million patient records were compromised due to data theft and loss. Hacking isn't solely responsible for these data breaches; in fact, many are the direct result of basic human error. In this session, a healthcare security expert will show you how to apply basic security and privacy best practices to your work as well as the work of those around you.
Learning Objectives:
1. Hear why the healthcare industry is rife with data compromise events.
2. Understand common security and privacy mistakes that can be easily remedied.
3. Learn how to apply the core principles of data security standards like HIPAA-HITECH and PCI.
4. Learn how to encourage your peers to also follow these principles and practices.
Malpractice Risks of the EHR
Marion Munley, Esq. CEC: 1 ML
Heralded as a way to improve healthcare practices, EHRs can have unintended consequences that can be deadly. Improvements in technology have spurred the growth of medical technology companies pitching EHR as a way for medicine to enter the technological age. In addition, laws such as the Affordable Care Act give doctors and hospitals incentive to embrace these technologies at a hurried pace, potentially leading to mistaken or
missing inputs and an overreliance on untested technology.
Learning Objectives:
1. Identify areas that potentially expose EHR adaptors to “EHR malpractice.”
2. Recognize the limitations of EHR—from software to users.
3. Address client needs more fully by being better able to identify opportunities for improvement and the resulting benefits to clients.
Friday Sessions
Olivia
Rose
Jenkins
is
Director
of Security Consulting
Services for Atlanta-
based ControlScan.
Marion
Munley
specializes
in medical
malpractice cases, and
cases involving heavy
trucking accidents.
www.ahdionline.org/ACE Page 23
>>4:45 – 5:45 p.m.
Collaborating for Quality: How Healthcare Documentation
Specialists and Clinical Documentation Improvement
Specialists Can Work Together for Content Improvement
Jill Devrick, MPA, and Susan E. Belley, M.Ed., RHIA, CPHQ
CEC: 1 ML or 1 MTT
As healthcare organizations work toward ICD-10 preparedness, they are also adopting and adapting to new technologies and workflows for documentation capture. In this session, the presenters will use examples of common issues discovered by CDIs when evaluating documentation for ICD-10 preparedness. They will suggest how to enlist HDSs to determine how documentation capture tools and processes can be improved to resolve each scenario. Utilizing both CDIs and HDSs, organizations can build a strong documentation quality improvement cycle in which common CDI queries can be reduced or eliminated over time.
Learning Objectives:
1. Describe the roles and goals of both healthcare documentation specialists (HDSs) and clinical documentation improvement specialists (CDIs) and how they fit into the documentation capture workflow within healthcare organizations.
2. Highlight common documentation issues discovered by CDIs as they prepare for ICD-10 implementation.
3. Describe various documentation capture scenarios that may contribute to poor content quality.
4. Illustrate how common documentation issues can be addressed by HDSs through collaboration with CDI.
Jill Devrick
is a Product
Solutions
Advisor for
3M Health
Information
Systems.
Susan
Belley is
the
Manager
of
Clinical Content
Development for 3M
Health Information
Systems Consulting
Services.
Cocktail Reception Friday, August 7, from 5:45 - 6:45 p.m.
Join fellow AHDI and AHIMA conference attendees at the reception for some casual networking. It’s the perfect way to wrap up a great day of education. At the reception, we’ll serve light hors d’oeuvres, and a cash bar will be open. Keep the conversations going after the reception by participating in the “Sightseeing #Selfies” evening with our walking public service announcement. See page 5 for details.
Sponsored by:
Page 24
>>7:00 – 8:00 a.m. (Early Riser Bonus CEC Session)
The Telecommuter’s Security Survival Guide
Linda Allard, CHPS; Andrew Clarke CEC: 1 ML
The presenters will guide you through the process of setting up your home office to be HIPAA-compliant. The Omnibus Rule was a real game changer, so Linda will explain your responsibilities as a transcriptionist, while Andrew will explain the steps needed to secure your office, with special emphasis on your computer. Bring your computer, tablet, and smart phone questions; if we don't know the answer, we will make sure we get it for you.
Learning Objectives:
1. Understand how the Omnibus Rule affects at-home transcriptionists.
2. Learn about PHI protection and securing your home office.
3. Secure your computer and keep your OS up-to-date.
4. Hear tips and tricks on how not to fall for scams.
Saturday Sessions
Linda
Allard,
CHPS, is
President
of New
England
Medical Transcription.
Andrew
Clarke is an
IT specialist
in platform
support
and installation as well
as interface creation
and implementation at
NEMT.
www.ahdionline.org/ACE Page 25
>>8:00 – 9:00 a.m.
Keynote Address:
Leana S. Wen, MD, MSc., FAAEM
Dr. Wen is an emergency physician, patient advocate, and public health leader. She serves as the Health Commissioner for Baltimore City, where she oversees a department of over 1,100 employees with wide-ranging responsibilities that include management of acute communicable diseases, animal control, chronic disease prevention, emergency preparedness, food service inspections, HIV/AIDS and other sexually transmitted diseases (STD), maternal-child health, school health, senior services, and youth violence issues. The author of the critically-acclaimed book When Doctors Don't Listen: How to Avoid Misdiagnoses and Unnecessary Tests, Dr. Wen has given four popular TED and TEDMED talks on patient-centered care, public health leadership, and healthcare reform. Follow @DrLeanaWen.
Page 26
>>10:05 – 11:05 a.m.
Cancer Genetics Counseling
Sarah Ruppert, MS, CGC CEC: 1 CM
Genetic testing for hereditary cancer risk has evolved significantly in the last five years as new genes have been identified and as access to testing has increased. This session is for non-genetics professionals and will provide an overview of the current status of hereditary cancer genetics from the clinician’s standpoint. Attendees will develop an understanding of the major aspects of a clinical hereditary cancer genetics case and the roles that different healthcare providers play in the management of patients who have inherited a susceptibility to cancer.
Learning Objectives:
1. Identify the features of a personal and family history that suggest inherited cancer risk.
2. Understand the current breadth of available hereditary cancer genetic tests.
3. Describe the screening and risk-reducing options available to patients with BRCA mutations.
4. Explain how most cancer genetic syndromes are inherited within a family.
>>11:10 a.m. – 12:10 p.m.
Take Two Aspirin and Tweet Me in the Morning: Managing the Interplay between
Social Media and HIPAA
Deirdre Kamber Todd, Esq., CHP CEC: 1 ML
Well-reasoned, well-chosen policies and practices will enable you to maximize your online presence and maintain your HIPAA privacy standards. Taking a look at some of the best and worst case scenarios, along with legal requirements and a bit of social media PR, we will discuss logical, effective, and legally compliant tools for managing social media in the workplace. If you haven’t heard what’s going on in 2015 with social media and HIPAA technology, and how to make them work together to your benefit, you cannot afford to miss this program.
Learning Objectives:
1. Learn about the legal and social interplay between HIPAA, focusing on primarily the Privacy Rule, and social media.
2. Discuss current and upcoming technology.
3. Examine real world best and worst case scenarios.
4. Develop best practices, including policies and practices, for an effective, legally compliant workplace.
Saturday Sessions
Sarah
Ruppert is
a board-
certified
genetic
counselor
who specializes in
hereditary cancer
syndromes and co-
supervisor of the
Cancer Genetics
Program at Inova in
Northern Virginia.
Deirdre
Kamber
Todd is a
partner with
the Kamber Law
Group, P.C., a next-
generation law-firm
located in Allentown,
PA.
www.ahdionline.org/ACE Page 27
Immune Deficiencies
Oral Alpan, MD
Information is coming soon.
>>1:35 – 2:35 p.m.
Compensation Best Practices Toolkit (Panel Discussion)
Sherry Doggett; Joyce Smith; Patricia King; Cheryl Klopcic, RN, BSN, CMT, RHIT CEC: 1 PD
This session will include an overview of the Compensation Best Practices toolkit and how to address pay issues within your own organization or MTSO. The toolkit includes best practices for different settings and the impact of various pay models on those settings. Tips for evaluating the impact of your technical systems and your staff skills sets on various pay models are also outlined.
Learning Objectives:
1. Learn how to evaluate various pay models and determine the impact of each on your organization or MTSO.
2. Learn how different text platforms or speech engines may impact your pay model and how to improve your staff’s performance through process improvement and staff involvement.
3. Learn how to sell your ideas to upper management.
Oral Alpan, MD, is
Chief of
Immunopathogenesis
and Clinical
Immunology at O&O
Alpan, LLC.
Sherry Doggett is an AHDI past
president and retired in 2013, as
Director of Corporate Transcription
Services UC Health.
Joyce Smith is the manager of
Transcription and Document
Integrity for Spectrum Health.
Patricia (Patt) King is manager of
HIM Transcription for Tucson
Medical Center and TMC
Healthcare.
Cheryl Klopcic has worked for
Southern Illinois Healthcare for 25
years as a medical transcriptionist
and transcription supervisor.
Page 28
>>3:15 – 4:15 p.m.
Empower Your Career with Critical Thinking
Laura Bryan, CHDS, AHDI-F CEC: 1 PD
Critical thinking has been identified as one of the most important skills in the modern workplace. The U.S. Department of Labor lists critical thinking as the key building block of organizational competencies. Critical thinking skills can improve job performance and increase one’s potential for advancement. This session will introduce concepts in critical thinking and problem solving for making business, organizational and even life decisions. We will explore the importance of correctly identifying the argument and recognizing assumptions that can lead to faulty conclusions. Additionally, we will discuss common fallacies used in arguments and how they lead individuals and teams into making poor decisions. This presentation is designed for anyone interested in improving their problem-solving skills but is especially relevant to those in leadership positions in the workplace, community or professional association.
Saturday Sessions
Laura Bryan,
MT (ASCP),
CHDS, AHDI-
F, has worked
in healthcare
for over 30 years as a
medical technologist,
documentation
specialist, consultant,
author, and speaker.
www.ahdionline.org/ACE Page 29
In support of AHDI’s professional programs, standards, and best practices, the Association’s annual awards program acknowledges the significant contributions of our members and other individuals and organizations that have made an impact on the healthcare documentation sector over the previous year. AHDI is proud to promote and honor those who have supported the professional practice standards and goals that AHDI has developed for advancing the profession and positioning this sector for continued relevance in the future of healthcare delivery.
The Annual Integrity Awards will be presented at the conference, where all attendees can participate in celebrating and recognizing the award recipients. The Integrity Awards presentation is open to all attendees.
AHDI Integrity Awards Saturday, August 8 from 9:00 - 9:30 a.m.
Conference Attendance: Pitching it to Your Manager We have prepared a Justification Toolkit to provide you with the resources you need to ask your employer or manager to support your attendance at AHDI’s Healthcare Documentation Integrity Conference. The Justification Toolkit includes:
Email Template—Use this editable template to create the perfect letter to send to your supervisor or manager.
Cost Analysis Worksheet—This worksheet will help you outline the cost to attend the conference, from travel to registration.
Explanation of Benefits—Use the list of talking points when speaking to your manager or supervisor about attending the Healthcare Documentation Integrity Conference.
Access the toolkit at www.ahdionline.org/ACE.
Please print your name as it should appear on your badge. AHDI #
First Name: Middle Initial: Last Name:
Job Title: Company/Employer:
Address:
City: State/Province: Zip/Postal Code:
Daytime Phone: Email:
Check here if you are disabled and require special services. Please attach a written description of your needs.
Cancellation Policy: Refund requests must be submitted to AHDI in writing and a $75 administrative fee will apply. No refunds after July 23, 2015.
AHDI Conference Registration Friday and Saturday, August 7-8. Your full registration includes:
AHDI Student or
Postgrad Members
AHDI Eligible Members* List Price Enter Your Fee Here
Educational Sessions, Friday-Saturday
Regular Rate
through 7/23/15 $155 $365
$________
$465 Reception, hosted by AHDI & M*Modal, Friday
Keynote Presentation, Saturday
Integrity Awards, Saturday
Tabletop Exhibit Access, Friday-Saturday
Onsite Rate
7/24/15 to event $205 $420 $520
Lunch, hosted by AHIMA, Friday
Refreshments, Friday-Saturday
* AHDI Individual Professional, Sustaining, and the two named representatives from Corporate and Educational Members are eligible for this rate.
Guest Tickets Until 7/23/15 Starting 7/24/15 Enter Your Fee Here
Reception, Hosted by AHDI & M*Modal, Friday, August 7
All guests must purchase a ticket to attend the Friday evening Reception. Two
Reception tickets are included with each tabletop exhibit.
$45 $55 $________
Total Due: $
Payment by check, money order, or credit card is accepted (U.S. funds only) payable to AHDI. No purchase orders. Credit card payments accepted by phone: 800-982-2182, fax: 209-
527-9633, or mail: 4230 Kiernan Avenue, Suite 120, Modesto, CA 95356. Register online at www.ahdionline.org.
Select payment type: Check/Money Order Visa Mastercard American Express Discover
Credit Card Number: Exp. Date:
Cardholder Name (please print): Authorized Signature:
August 7August 7August 7---8, 2015 8, 2015 8, 2015 Alexandria, VA Alexandria, VA Alexandria, VA
AHDI Conference & AHIMA CDI Summit Registration Thursday, Friday, & Saturday, August 6-8. Your full registration includes:
AHDI Eligible Members* List Price Enter Your Fee Here
Educational Sessions, Thursday-Saturday Regular Rate through 7/23/15 $495 $615
$________
Reception, hosted by AHDI & M*Modal, Friday
Keynote Presentation, Saturday Onsite Rate 7/24/15 to event $560 $680
Integrity Awards, Saturday
Tabletop Exhibit Access, Friday-Saturday The 2-day AHDI Conference Registration may be upgraded to the 3-day event that includes
the AHIMA CDI Summit by paying the difference in registration fees. The onsite rate will
apply if changes are made after July 23, 2015. Student and early bird rates are not available. Lunch, hosted by AHIMA, Thursday-Friday
Refreshments, Thursday-Saturday
Healthcare Documentation Healthcare Documentation
Integrity ConferenceIntegrity Conference 20
15
In conjunction with
August 6August 6August 6---7 2015 7 2015 7 2015 Alexandria, VA Alexandria, VA Alexandria, VA
Clinical Documentation Clinical Documentation
Improvement SummitImprovement Summit
Register online at www.ahdionline.org/ACE
Emergency Contact: Name: Phone:
www.ahdionline.org/ACE
“Excellent presentations.
I was feeling discouraged
but this inspired me to go
back and continue to
fight the good fight.” -2013 conference attendee
“Overall, the best
conference I’ve been to.
Very appropriate topics
for MTs today.” -2013 conference attendee
“Thank you for putting on
such a professional,
informative conference!” -2014 conference attendee
“Love the direction the next
meeting is going. Love the
new collaborations with
Joint Commission, AHIMA,
HIMSS, etc.” -2014 conference attendee
“This was an amazing,
wonderful, inspiring and
motivating convention!
Well done and thank
you!” -2013 conference attendee