Online Brochure - cdn.ymaws.com€¦ · 2:20 - 3:20 p.m. Health Story Project Progress QA Case...

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August 7-8, 2015 Hilton Alexandria Mark Center Alexandria, VA Online Brochure Healthcare Documentation Healthcare Documentation Healthcare Documentation Integrity Conference Integrity Conference Integrity Conference 2015 2015 2015 Register online at www.ahdionline.org/ACE Two events, one great location! AHIMA’s CDI Summit, August 6-7

Transcript of Online Brochure - cdn.ymaws.com€¦ · 2:20 - 3:20 p.m. Health Story Project Progress QA Case...

Page 1: Online Brochure - cdn.ymaws.com€¦ · 2:20 - 3:20 p.m. Health Story Project Progress QA Case Study: Hospital Implementation of a New Healthcare Documentation QA Program 3:20 - 3:35

August 7-8, 2015

Hilton Alexandria Mark Center

Alexandria, VA

Online Brochure

Healthcare Documentation Healthcare Documentation Healthcare Documentation Integrity Conference Integrity Conference Integrity Conference 201520152015

Register online at www.ahdionline.org/ACE

Two events, one great location! AHIMA’s CDI Summit, August 6-7

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Page 2 www.ahdionline.org/ACE

Healthcare documentation specialists Medical transcriptionists/editors Managers/supervisors Educators Clinical documentation service providers Clinical documentation improvement

specialists HIM professionals

HIT professionals Medical scribes Transcription platform vendors EHR vendors Dictation/transcription equipment

suppliers Healthcare documentation and HIM

students

An Event Not to be Missed

Benefits of Attending HDIC15

1. Learn the trends in health information management, clinical documentation improvement, and healthcare documentation to augment your career planning.

2. Boost your job performance by strengthening your knowledge across a variety of clinical medicine specialties.

3. Engage in discussions on important issues affecting healthcare documentation specialists and formulate solutions with fellow attendees.

4. Visit with exhibitors to see the latest tools, technology, and services to improve your efficiency, grow your business, and spark your creativity.

5. Meet with recruiters about employment opportunities and gain insight into the changing dynamics of the job market.

6. Celebrate the profession and make new friends throughout the conference.

7. Continue your commitment to lifelong learning and earn continuing education credits to support your certification.

Two Conferences, One Great Location

AHDI’s 37th annual conference will be held in conjunction with AHIMA’s Clinical Documentation Improvement (CDI) Summit, taking place August 6-7.

Choose the registration package that works best for you:

Attend 3 days (Thursday-Saturday) to include AHIMA’s CDI Summit and AHDI’s Healthcare Documentation Integrity Conference

Attend 2 days (Friday-Saturday) to include a shared day with AHIMA’s CDI Summit and AHDI’s Healthcare Documentation Integrity Conference

See the registration form on page 27 for details or visit www.ahdionline.org/ACE.

Who Should Attend

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Conference Program Committee

The Conference Program Committee is comprised of a group of volunteers who offer their time and resources to find and secure presenters for all of the conference breakout sessions. We are honored to have such a dynamic group of professionals who worked tirelessly to develop an outstanding line-up of presenters.

Committee Members

Linda Giles (Chair) Patty Barrett, CMT, AHDI-F Amy Biondi Aileen Burnett, RHDS, AHDI-F Jennifer Della'Zanna, CHDS, CPC, CGSC, CEHRS Judy Lichtenberger, RHIT, CHDS, AHDI-F Deedee Safikhani, CMT Robin Scaggs Diane Warth, RHIT, CHDS, AHDI-F, Board Liaison Beffie Williams, CHDS, AHDI-F Shirley Young, CMT

Program Committee Chair

Linda Giles

Continuing Education Credits

AHDI’s Healthcare Documentation Integrity Conference and AHIMA’s CDI Summit have been pre-approved for CMT and CHDS continuing education credits. Please see the session descriptions for details and use the following key:

CM - Clinical Medicine

CoM - Complementary Medicine

ML - Medicolegal Issues

MTT - Medical Transcription Tools

PD - Professional Development

TW - Technology and the Workplace

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Hotel & Travel

Hilton Alexandria Mark Center 5000 Seminary Road Alexandria, Virginia, 22311 TEL: +1-703-845-1010 Located just five miles from Washington, DC, and 4.5 miles from Washington Reagan International Airport, the Hilton Alexandria Mark Center hotel is situated in the West End of historic Alexandria, VA. Take advantage of their complimentary shuttle to the nearby Metro station for easy access to Washington, DC, attractions, national monuments, and government buildings. The Metro is also a great way to easily visit Alexandria, historic Old Town, and Pentagon City. The discounted room rate for AHDI’s Conference attendees is $109.00 per night plus tax, single or double occupancy. Triple occupancy is $119.00 per night plus tax; and quadruple occupancy is $139.00 per night plus tax. Other Conference Attendee Benefits The Hilton Alexandria Mark Center offers all of the great rewards of staying at a resort at a great AHDI conference attendee rate! AHDI conference attendee special benefits include:

Complimentary in-room Internet (value $9.95 for 24 hours) Complimentary round-trip shuttle service to/from Reagan National Airport Complimentary round-trip shuttle service to/from Pentagon City Mall and Metro Complimentary daytime self-parking (value $24.00 per day) Discounted overnight self-parking ($15 per night; normally $24.00)

The reservation deadline to receive the AHDI discounted rate is July 13, 2015. Reservations requested after July 13, 2015, may not be available at the group discounted rate.

Nearby Places to Visit Distance from Hotel

Arlington Cemetery 5.0 MI

Crystal City, VA 4.5 MI

Holocaust Museum 6.0 MI

Mt. Vernon Estate & Gardens 12.0 MI

Old Town Alexandria 3.8 MI

Pentagon 4.0 MI

Pentagon City Mall 4.0 MI

Smithsonian Museums 7.0 MI

US Capitol 8.0 MI

Washington Monument 7.0 MI

Washington, DC 6.0 MI

White House 7.0 MI

Book by

July 13

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SIGHTSEEING #SELFIES

Patient Care Documentation Brought to Life: Walking PSA Friday, August 7, 2015

Join us on Friday evening after the reception for a casual night out of sightseeing. Wearing your 2015 AHDI advocacy shirt (COMING SOON!), gather your friends and people you meet at the conference to head into Washington, DC, or Old Town Alexandria to explore the city.

Your challenge for the evening: Wearing your advocacy shirt, take selfies as you sightsee and post them to Twitter, Facebook, or Instagram using the hashtag #BroughtToLife. The AHDI team will collect the photos, with fun surprises planned for Saturday at the conference. Plus, your photos will be posted on AHDI’s Your Record Speaks website as part of our ongoing advocacy campaign.

While you’re out exploring, you will be communicating an important message via your t-shirt: accurate health records save lives. Think of this as a walking public service announcement (PSA) to build awareness and prompt people to think about their health records, which are often ignored until there’s an emergency.

We hope you will join us for an evening of awareness-building fun!

AHDI-Florida

AHDI Great Lakes Regional

AHDI Mighty Rivers Regional

AHDI-NEMA

AHDI-West

American Healthcare

Documentation Professionals

Group

CanScribe Career College

Keystrokes Transcription Service

Shumaker Transcription

Spectrum Health

Conference Sponsors

PREMIER SPONSOR

CONTRIBUTING SPONSORS

2015 ADVOCACY T-SHIRT SPONSORS

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AHIMA’s CDI Summit

Thursday, August 6

7:00 - 8:00 a.m. Registration/Continental Breakfast

8:00 - 8:15 a.m. Welcome/Opening Remarks

8:15 - 9:40 a.m. How a Panel of Leading Hospital Executives are Advancing CDI to Achieve Long

Term Results

9:45 - 10:45 a.m. VBP, HAC, PSI… Oh My! The Pre-Bill Review Gives Focus to CDI

10:45 - 11:15 a.m. Networking Break

Track 1: CDI Program Success Track 2: Quality & Outcomes

11:00 a.m. - 12:00 p.m. Clinical Documentation Intelligence: A

Roadmap to Success

Patient Safety Indicator #90: The

Impact of Clinical Documentation and

Inpatient Code Assignment on

Organizational Financial Performance

12:00 - 1:15 p.m. Lunch

1:15 - 2:15 p.m. Clinical Documentation Improvement

Initiative at Oakwood Healthcare

Improving Quality and Quantity of Case

Reviews: Lessons Learned at Baystate

Health

2:20 - 3:20 p.m. CDI and Coding: Increased Severity and

Audit Prevention Services

Appropriately and Effectively

Incorporating Quality in a Clinical

Documentation Improvement Program

3:20 - 3:35 p.m. Networking Break

3:35 - 4:35 p.m. ICD-10 Teamwork: CDI, Coding and the

Provider

Make an Impact: Optimize Your CDI

Program to Encapsulate Quality Metrics

and Outcomes

AHIMA’s CDI Summit & AHDI’s Healthcare Documentation Integrity Conference

Friday, August 7

7:30 - 8:30 a.m. Registration & Continental Breakfast

Track 1: ICD-10/Physician

Engagement

Track 2: Data Analytics & Integrity

8:30 - 9:30 a.m. Orthopedic Surgery: Enhanced

Documentation Practices for Procedure

and ICD-10 Coding

Using Predictive Analytics to Improve

Care Planning and CDI

9:35 - 10:35 a.m. Collaboration and ICD-10: It’s a Team Unleashing the Power of Data Analytics

10:35 - 10:50 a.m. Networking Break

Schedule continued on next page

Schedule at a Glance

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Friday, August 7 (continued)

10:55 - 11:55 a.m. Keeping up with Query Compliance? (Constant Changes and Crazy Complexity)

12:00 - 1:15 p.m. Lunch

Track 1: ICD-10/Physician

Engagement

Track 2: Data Analytics & Integrity

1:15 - 2:15 p.m. Engaging Your Physicians to Improve

Documentation

Power of the Narrative

2:20 - 3:20 p.m. Health Story Project Progress QA Case Study: Hospital

Implementation of a New Healthcare

Documentation QA Program

3:20 - 3:35 p.m. Networking Break

3:40 - 4:40 p.m. Malpractice Risk of EHRs Keep it Simple! Applying Basic Security

and Compliance Principles to Protect

Patient Information

4:45 - 5:45 p.m. Collaborating for Quality: How Healthcare Documentation Specialists and

Clinical Documentation Improvement Specialists Can Work Together for Content

Improvement

5:45 - 6:45 p.m. Networking Reception, Sponsored by M*Modal

7:00 p.m. Sightseeing #Selfies: Walking PSA

AHDI’s Healthcare Documentation Integrity Conference

Saturday, August 8

7:00 a.m. - 4:00 p.m. Registration Open

7:00 - 8:00 a.m. Early Riser Session: The Telecommuter’s Security Survival Guide

8:00 - 9:00 a.m. Keynote Address: Leana Wen, MD, MSC, FAAEM, Baltimore City Health

Commissioner

9:00 - 9:30 a.m. AHDI Integrity Awards

9:30 - 10:00 a.m. Networking Break

Track 1: Game Changers Track 2: Learning Centers

10:05 - 11:05 a.m. TBA Cancer Genetics Counseling

11:10 a.m. - 12:10 p.m. Take Two Aspirin and Tweet Me in the

Morning: Managing the Interplay

between Social Media and HIPAA

Immune Deficiencies

12:15 - 1:30 p.m. Lunch (on your own)

1:35 - 2:35 p.m. Compensation Best Practices (panel)

2:40 - 3:10 p.m. Networking Break

3:15 - 4:15 p.m. TBA Empower Your Career with Critical

Thinking

4:20 - 5:20 p.m. Closing Session

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Exhibitors

3M Health Information Systems 575 W. Murray Blvd. Murray, UT 84123 Contact: Tammy Collings-Corrigan Phone: 801-265-4649

Email: [email protected] Website: www.3Mhis.com

American Healthcare Documentation Professionals Group (AHDPG) 420 Boston Turnpike, Suite 107 Shrewsbury, MA 01545 Contact: Peter Reilly Phone: 508-925-5400 Fax: 508-519-8102 Email: [email protected] Website: www.ahdpg.com

Amphion Medical Solutions 8301 Excelsior Drive Madison, WI 53717 Contact: Mary Schmidt Phone: 888-830-2644 x. 1427 Fax: 608-227-0561 Email: [email protected] Website: www.amphionmedical.com

Arrendale Associates Inc. 20484 G Chartwell Center Drive Cornelius, NC 28031 Contact: Pat Furlong Phone: 704-895-8025 Fax: 704-895-8725 Email: [email protected] Website: www.aaita.com

Association of Clinical Documentation Improvement Specialists (ACDIS) 75 Sylvan St., Suite A-101 Danvers, MA 01923 Contact: Sheila McGrath Phone: 978-624-4590 Fax: 781-639-7857 Email: [email protected] Website: www.acdis.org

CanScribe Career College 1979 Bredin Rd. Kelowna, BC VIY 8T2 Contact: Colleen Gaudet Phone: 250-448-4670 Fax: 250-448-4640 Email: [email protected] Website: www.canscribe.com

Career Step 4692 N. 300 W., Suite 100 Provo, UT 84604 Contact: Steven Hirchak Phone: 800-246-7837 Fax: 801-769-8436 Email: [email protected] Website: www.careerstep.com

ChartNet Technologies 220 Garden Street Yorkville, IL 60560 Contact: Curt Hupe Phone: 630-553-4100 Email: [email protected] Website: www.chartnettech.com

Tabletop Exhibit Hours (lower lobby foyer) Setup Thursday, August 6, 5 - 7 p.m.

Open Friday, August 7, 9 a.m. - 5:30 p.m.

Saturday, August 8, 9:30 a.m. - 3:15 p.m.

Tear down Saturday from 3:15 – 5:00 p.m.

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Columbia Southern University 21982 University Lane Orange Beach, AL 36561 Phone: 251-923-4291 Contact: Kim Bullock Email: [email protected] Website: www.columbiasouthern.edu

Executive Communication Systems 1445 Donlon Street, Suite 1 Ventura, CA 93003 Contact: Thomas Wilkes Phone: 805-644-9525 Fax: 805-644-6979 Email: [email protected] Website: www.TVPS.com

Hurley Makes It Happen! 715 Pine Forest Trail E Port Orange, FL 32127 Contact: Brenda Hurley, CMT, AHDI-F Phone: 386-492-4234 Email: [email protected] Website: http://brendajhurley.blogspot.com

InfraWare

19 S. 6th St., Suite 900 Terre Haute, IN 47807 Contact: Nick Mahurin Phone: 877-235-7239 Email: [email protected] Website: www.infraware.com

M*Modal 5000 Meridian Blvd, Suite 200 Franklin, TN 37067 Contact: Lisa Martin Phone: 267-535-7222 Email: [email protected] Website: www.mmodal.com

SoftScript, Inc. 2444 Wilshire Blvd., Ste. 280 Santa Monica, CA 90403 Contact: Braden Andreassi Phone: 310-451-2110 Fax: 310-526-8497 Email: [email protected] Website: www.softscript.com

Southern Transcription Services 40 Magnolia Farm Rd. Taylorsville, GA 30178 Contact: Hannah Morris Phone: 770-607-0700 Fax: 770-607-0656 Email: [email protected] Website: www.southerntranscription.com

Tyrrell Software 14 Bellview Road Binghamton, NY 13904 Contact: Christine Tyrrell Phone: 607-772-1978 Email: [email protected] Website: www.tyrrellsw.com

Wolters Kluwer

2001 Market Street Philadelphia, PA 19103 Contact: Ruth Boyle Phone: 215-521-8423 Fax: 215-814-8911 Email: [email protected] Website: www.LWW.com

Sponsors

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CDI Summit, Thursday Sessions

>>8:15 – 9:15 a.m.

How a Panel of Leading Hospital Executives are Advancing CDI to Achieve Long-Term

Results

Melinda Tully, MSN, CCDS, CDIP; Jennifer Woodworth, RN, BSN, CCDS; Ann Goodwill-Pritchett; Lorena Chicoye, MD; Laura Rizzo, MHA, RHIA, FAHIMA CEC: 1 PD

Through the lens of their different perspectives, the panelists will share their experience and insight on advancing CDI programs within inpatient facilities, as well as extending CDI into the outpatient arena. Audience members will benefit from the panelist’s lessons learned in implementing next generation CDI programs and learn how to apply the best practices used by the provider organizations to drive ongoing documentation effectiveness and success within their own CDI programs.

Session Objectives:

1. Learn about the evolving state of CDI programs at panelists’ healthcare systems—both inpatient and ambulatory—and the key success factors for taking CDI to the next level.

2. Learn about measurable outcomes achieved by second-generation CDI implementations at the panelists’ healthcare systems.

3. Learn how CDI was fine tuned to ready panelist organizations for ICD-10 transition and value-based care.

4. Learn how physician resistance to CDI and silos were overcome through collaboration, training, and education deployed across panelists’ health systems.

Jennifer Woodworth is

the director of the

Clinical

Documentation

Integrity Program at

Swedish Medical

Center in Seattle.

Anne Goodwill-

Pritchett is the vice

president/senior

revenue cycle officer

at Hackensack

University Medical

Center.

Dr. Lorena Chicoye is

the corporate medical

director for managed

care, network

development, and

medical management

for Baptist Health of

South Florida.

Mel Tully is a vice

president at J. A.

Thomas and

Associates, a Nuance

Company.

Laura Rizzo is the

director of health

information

management and

leads WellSpan

Health’s corporate HIM

function.

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>>9:45 – 10:45 a.m.

VBP, HAC, PSI… Oh My! The Pre-Bill Review Gives Focus to CDI

James Fee, MD, CCS, CCDS CEC: 1 PD

Participants will understand the importance of the pre-bill review in relation to a clinical documentation improvement (CDI) program, coder, CDS, and physician education, but also its impact on the accuracy of payment with a proven ROI. They will also understand the impact of a well-structured physician advisor program on the pre-bill process and the CDI program and will gain important information related to how the pre-bill process compliments specialized audits such as patient safety indicator, ROM, and SOI audits as well as ICD -10 audits.

Session Objectives:

1. Understand that the quality of care is reflective of the quality of documentation and coding.

2. Understand the importance of the pre-bill review as the foundation for impacting change within a coding and documentation program.

3. Appreciate measurable results of the pre-bill review on the Clinical Documentation Program, physician education, quality metrics, and financial accuracy with reinforcement by a successful physician advisor program.

4. Take away key concepts and insights for development of a customized facility infrastructure.

Dr. Fee is

the vice

president

of Huff

DRG

Review

Services Inc. He is

board certified in

Internal Medicine and

Pediatrics.

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Page 12

>>11:00 a.m. – 12:00 p.m.

Clinical Documentation Intelligence: A Roadmap to Success

Pamela Hess, MA, RHIA, CCS, CDIP, CPC; and Karen M. Karban, RHIT, CDIP, CCS CEC: 1 PD

To provide the audience with practical application of CDI best practices related to payer reimbursement strategies, skill sets, work flow, technology, education for a sustainable program.

Session Objectives:

1. Identify the current best practices in CDI.

2. Apply the presentation examples to their facility CDI program.

3. Present practical solutions for CDI program redesign to executives and managers at their facilities.

4. Develop a redesign roadmap for CDI that meets the upcoming challenges as we move to ICD-10 and navigate the dynamic payer reimbursement strategies.

Patient Safety Indicator #90: The Impact of Clinical Documentation and Inpatient

Code Assignment on Organizational Financial Performance

Shannon Newell, RHIA, CCS CEC: 1 PD

This session will help strengthen understanding of the impact of coding and clinical documentation on hospital financial performance under CMS Pay for Performance programs, promote engagement

of clinical documentation improvement and coding functions in organizational performance improvement efforts, and refine current clinical documentation improvement and coding efforts to support efficient and effective contributions for PSI #90 performance improvement.

Session Objectives:

1. Appreciate the impact of PSI #90 performance on hospital reimbursement under the CMS Hospital Acquired Condition Reduction and Hospital Value-Based Purchasing Programs.

2. Understand PSI #90 measure specifications and the risk adjustment methodology.

3. Explain the impact that coding and clinical documentation improvement can have on the PSI #90 performance.

4. Identify common coding and clinical documentation vulnerabilities for

Pam Hess

is a

regional

director for

Himagine

Solutions Inc.

Karen

Karban is

VP of

global

coding and

education for M*Modal.

Shannon

Newell

provides

consulting

services to

hospitals interested in

strengthening their

coding and clinical

documentation

programs to support

accurate, optimal DRG

assignment and

claims-based quality

outcomes.

CDI Summit, Thursday Sessions

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PSI #15, Accidental Puncture and Laceration, which is one of the measures in the PSI #90 composite.

5. Initiate engagement of the coding and clinical documentation program in PSI #90 improvement efforts.

>>1:15 – 2:15 p.m.

Clinical Documentation Improvement Initiative at Oakwood

Healthcare

Sandy Ellis, RHIT, BS; Jeanette Lyons, RN, BGS; and Noelle Percha, RHIT

CEC: 1 MTT

This session will help provide an understanding of how Oakwood Healthcare achieved a successful, unique, and innovative clinical documentation improvement process resulting in increased physician engagement and improved hospital/physician performance measures.

Audience Benefits:

1. To gain an understanding of how Oakwood Healthcare implemented a successful CDI program within their organization and how to bridge the gap between CDI nurses, coding staff, and physicians.

2. To learn strategies on engaging physicians in documentation improvement efforts and creating an awareness of the impact documentation has on physician performance metrics.

Jeanette Lyons is the

clinical documentation

improvement supervisor

and has been a nurse at

Oakwood Healthcare for

over 24 years in a

variety of roles in critical

care and nursing

management.

Noelle Percha has been

with Oakwood

Healthcare for over 20

years and is the

manager of the Clinical

Documentation

Improvement Program.

Sandy Ellis is the

director of HIM and has

responsibility for the

Clinical Documentation

Improvement Program

at Oakwood Healthcare.

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Improving Quality and Quantity of Case Reviews: Lessons

Learned at Baystate Health

Steve Bonney and Walter Houlihan, MBA, RHIA, CCS, FAHIMA CEC: 1 MTT

This session presents a living case study of CDI technology implementation and utilization at Baystate Health. The speakers review the actual case studies of how Baystate Health is using the EMR and NLP technology to support their in-house and remote CDI programs. They will discuss initial challenges, cost justification, and lessons across six months of a focused, technology-supported case review process.

Audience Benefits:

1. Review of a simple return-on-investment calculator to quickly determine current case review quality and quantity output in manual environments.

2. Identification of common case finding and review challenges with peer-to-peer sharing.

3. Live role-play of an effective financial justification presentation to executives, conducted as an educational example.

4. Best practices and lessons learned from the implementation of a remote CDI program.

>>2:20 – 3:20 p.m.

CDI and Coding: Increased Severity and Audit Prevention Practices

Deanne Wilk, RN, BSN, CCS CEC: 1 ML or 1 PD

Participants will learn practices to obtain increased severity through documentation as well as practices to increase supported documentation for auditing risk and prevention.

Audience Benefits:

1. Increase clinical support of documentation for increased severity diagnoses.

2. Develop a fundamental process to work with coding professionals to decrease auditing risk and develop strategies to improve documentation and coding-supported clarity for ICD-10.

Walter Houlihan has

over 35 years of

experience in directing

HIM and overseeing

clinical documentation.

Steve Bonney is

responsible for business

development and

product strategy at

RecordsOne.

Deanne Wilk is an

AHIMA-Approved ICD-

10-CM/PCS Trainer

Experience,

consultant on CDI,

nurse, educator, and

coding specialist with

PEAK Health

Solutions.

CDI Summit, Thursday Sessions

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Appropriately and Effectively Incorporating Quality in a Clinical

Documentation Improvement Program

Kristen Geissler, MS, PT, MBA, CPHQ CEC: 1 MTT

This session will discuss the measures that rely on documentation and how existing and enhanced Clinical Documentation Improvement Programs can impact the performance in these metrics. The audience will also learn about key operational and conceptual enhancements that can be made to avoid common pitfalls when incorporating quality into an existing program.

Session Objectives:

1. Describe the CMS inpatient quality metrics and their relation to documentation.

2. Discuss opportunities within a Clinical Documentation Improvement Program for incorporation of quality concepts.

3. Describe operational benefits and potential pitfalls of incorporating quality in a Clinical Documentation Improvement Program.

4. Discuss case examples of integration of quality in a Clinical Documentation Improvement Program.

Kristen

Geissler has

over 20

years of

experience

in healthcare

systems, both in

direct patient care

and administrative

and consulting roles.

She is also a licensed

physical therapist.

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CDI Summit, Thursday Sessions

>>3:35 – 4:35 p.m.

ICD-10 Teamwork: CDI, Coding, and the Provider

Lori LaFaver, BSN, RN, CCDS; Susan Simonson, RHIA, CCS; and Jill Clark, MBA, RHIA, CHDA CEC: 1 PD

This session will demonstrate the story of how one facility designed a comprehensive plan to educate providers based on structured dual coding exercises, audit samples of office-based physician’s medical records, and acute care records in order to assess for clinical documentation compliance and adequacy to apply ICD-10-CM/PCS codes.

Session Objectives:

1. Advantages to using a 1:1 approach to provider education

2. Suggested model for introducing professional CDI staff to providers.

3. Tips for how to encourage physician interest in the project.

4. Use of supporting documentation and educational tools.

5. Suggested model for HIM coding, CDI staff, and professional coders to collaborate for education of providers.

6. Advantages of tracking metrics and utilizing a data visualization tool to provide transparency to Program and Executive sponsorship.

Make an Impact: Optimize Your CDI Program to Encapsulate Quality Metrics and

Outcomes

Kelly Gates, RN, MSHA, CCDS CEC: 1 MTT or 1 PD

Participants will see evidence that Medicare is beginning to base reimbursement upon quality outcomes and learn how this changing reimbursement structure will impact their hospitals. We will examine documentation needs for the 30-day unplanned readmission and death measures, recognize comorbid conditions, learn the importance of capturing queries to support quality initiatives, and observe a process by which they can monitor publically reported outcomes on several free government websites such as Health Grades and Hospital Compare.

Session Objectives:

1. Recognize how evolving quality trends will impact CDI programs.

2. Discuss how quality trends will impact hospital reimbursement.

3. Identify how the expanding scope of CDI responsibilities will impact productivity and establish new metrics.

4. Describe the methodology for determining ROI on quality measures attributed to CDI reviews.

Lori LaFaver is the

clinical documentation

manager for

Reading

Health

System.

Susan

Simonson

is the HIM

corporate

coding

manager for Reading

Health System.

Jill Clark is

senior

consultant

at e4.

Kelly Gates is the CDI

product manager for

Optum 360.

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>>8:30 – 9:30 a.m.

Using Predictive Analytics to Improve Care Planning and CDI

Erik Pupo, CPHIMS, FHIMSS, and Sandy Dolabany CEC: 1 PD

View different solutions that leverage the improvements driven by CDI to drive greater advances in predictive analytics, and learn how to harness and aggregate unstructured, siloed data as part of CDI initiatives to support predictive analytic programs, with specific vendor and pilot examples.

Session Objectives:

1. Show the linkage between CDI and predictive analytics and highlight specific vendor.

2. Review Deloitte research and analysis in using CDI improvements to drive predictive analytics and using predictive analytics to accelerate CDI program implementation.

3. Highlight the challenges associated with tying CDI improvements to predictive analytics.

Orthopedic Surgery: Enhanced Documentation Practices for

Procedure and ICD-10 Coding

Michael Strong, MS, MBA, CPC, CEMC CEC: 1 PD

The audience will learn how Medicare and the American Academy of Orthopedic Surgeons (AAOS) have different positions on the shoulder, while having similar positions on the knee. The audience will learn how documentation improvement and integrity can enhance revenue cycle operations and income. Additional benefits include documentation improvement and integrity for spinal injection services and how ICD-10 will require more specific details for orthopedic procedures.

Session Objectives:

1. Understand documentation improvement and integrity within orthopedic procedures in the ICD-10 world of specificity with regard to specialty organizations and Medicare.

Friday Sessions

Erik

Pupo is

a key

senior

advisor

to several federal

health agencies,

providing expertise on

health information

exchange and

healthcare standards,

and leading standards

and interoperability

efforts on the DOD/VA

iEHR.

Sandy Dolabany is a

first-year consultant

within Deloitte’s

Federal Practice.

Michael Strong is a

certified professional

coder and certified

evaluation and

management coder

with a master of

science in health care

administration and a

master of business

administration.

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Page 18

>>9:35 – 10:35 a.m.

Unleashing the Power of Data Analytics to Improve Clinical

Documentation

Gwendolyn M. Blackford, BS, RHIA CEC: 1 MTT or 1 PD

See how the University of Michigan Hospitals and Health System is using data analytics for improving clinician documentation to impact case mix index, severity of illness, risk of mortality scores, physician query response rates, CDI metrics and improving the capturing of key secondary diagnoses in the electronic health record. Examples of University HealthSystem Consortium (UHC) comparison data will be provided.

Session Objectives:

1. Provide an overview of the Clinical Documentation Improvement Program at the University of Michigan Hospitals and Health Systems.

2. Describe the uses of different data analytics to measure our clinical documentation improvement outcomes including; CDI metrics, benchmark comparison data, tracking CMI, improving clinician communication, physician query outcomes and SOI/ROM scores.

3. Provide examples of how data analytics has made improvements in our clinical documentation process.

4. Discuss how we have begun to leverage our electronic health record to improve the capture of clinical documentation based on the outcomes from our data analytics.

Collaboration and ICD10—It's a Team Effort!

Melissa McLeod, CCDS, CCS, CPC, CPC-I CEC: 1 PD

This session will teach how promoting collaborative relationships between providers, CDI, and coders can help facilitate a successful ICD-10 transition. A common theme amongst providers is that ICD-10 is a “coding thing,” and education addressing this will start the foundation for concise, specific documentation, which in turn will facilitate concise, specific, and accurate coding.

Audience Benefits:

1. Learn steps that can be initiated now to promote physician engagement and facilitate understanding and collaboration between physicians, coders, and CDI.

2. Learn key focus areas for CDI regarding documentation challenges and changes in ICD-10.

Gwen

Blackford is

the senior

administrative

manager of

Inpatient Coding and

Clinical Documentation

Improvement Program

in Health Information

Management at the

University of Michigan

Hospitals and Health

System.

Melissa

McLeod is

certified as a

coding

instructor for

Himagine solutions,

where she serves as

an advisor with the

Himagine solutions

Advisory Council.

Friday Sessions

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3. Identify ICD-10 query opportunities.

4. Understand the necessity for collaboration between coders and CDI.

5. Understand how CDI can impact the retrospective query process in ICD-10.

>>10:55 – 11:55 a.m.

Keeping up with Query Compliance?! Changes, Subtleties,

Consequences

Andrew Rothschild, MD, MS, MPH CEC: 1 ML or 1 PD

Audience Benefits:

1. Provide information on how CDI specialists—nurses, coders, physicians, advisors, and others—all share a common need to serve as an authority on CDI compliance. The risks of non-compliance are significant.

2. Discuss info beyond increasingly familiar compliance issues, introducing emerging and increasingly complex compliance topics.

3. Become familiar with guidance dictating viable approaches to the compliance issues covered.

4. Where guidance is indirect or lacking, discuss safe and reasonable options, encouraging transparency and protective, defensible actions.

5. Encourage audience discussion about compliance examples, questions, and concerns of their own.

Andrew

Rothschild

is the

director at

Berkeley

Research

Group LLC (BRG). He is

a physician, health care

consultant, and public

speaker based in

Austin, TX.

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Page 20

>>1:15 - 2:15 p.m.

The Power of Narrative

Dori Whittaker CEC: 1 TW

While the healthcare industry continues the transition to EHR systems, hospitals need to remember the value that transcription plays in capturing complete patient stories. This session will address the technologies that take transcribed documents and turn the unstructured narrative into encoded HL7 CDA-compliant records, and how transcription paired with natural language understanding can lead to better patient care and educate physicians on how to document more effectively.

Learning Objectives:

1. Learn how dictation and transcription benefits the patient and the physician.

2. Describe how natural language processing of transcribed documents is being leveraged by healthcare facilities to assess clinical documentation improvement areas.

3. Understand how using the results of natural language processing can help educate users to document more effectively.

Engaging Your Physicians to Improve Documentation

John Zelem, MD, FACS CEC: 1 ML or 1 PD

Since the use of EMR and CDI technologies alone can't capture complex medical factors such as history and comorbidities, the severity of signs and symptoms, current medical needs, and the risk of adverse events, it is crucial that hospital leaders work with clinicians to drive strong documentation practices to ensure defensible admission decisions and eliminate potential risk for a pattern of non-compliance and inappropriate billing. This session will feature tangible next steps to elevate the quality of documentation and engage physicians in the process.

Learning Objectives:

1. Bridge the gap in documentation interpretation (from clinical documentation specialists to physicians to coders)

2. Identify strategies that leverage real-time reinforcement of thorough physician documentation practices that will support medical necessity and accurate coding

3. Equip teams with tools and processes that validate the chart has been updated completely after identifying gaps from physician documentation

Friday Sessions

Dori

Whittaker is

the Director

of Solutions

Management at

M*Modal.

Dr.

Zelem

serves as

Executive

Medical

Director,

Client Relations and

Education for

Executive Health

Resources (EHR).

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>>2:20 - 3:20 p.m.

QA Case Study: Hospital Implementation of a New Healthcare

Documentation QA Program

Leigh Anne Frame, CHDS, AHDI-F, and Christine Tyrrell, MSCS CEC: 1 MTT

Get an up-close look at how Bryan Medical Center (Lincoln, NE) implemented a new quality assurance (QA) process to measure, track, and improve the quality of healthcare documentation produced through both traditional transcription methods and various clinician-created documentation techniques using different technology platforms. Understand the goals, challenges, thought-process, results, and value of such a program.

Health Story Project Progress

Nick Mahurin CEC: 1 ML

AHDI helped launch the Health Story Project (HSP) to advocate the importance of narrative notes and to build a bridge from transcribing narrative-only notes to including structured data as needed for EMRs and eventually for Meaningful Use. HSP developed Consolidated-CDA standards and successfully advocated for their inclusion in Meaningful Use Stage 2 requirements.

As C-CDA becomes increasingly known and accepted, technologies are being built around the standards to fill essential gaps in documentation practices. HSP updates will include recent accomplishments, implementation milestones, and how these developments will affect the healthcare documentation workforce.

Learning Objectives:

1. Workforce development: How the role of the HDS can and will morph to accommodate structured data.

2. Industry Health: How the legacy transcription industry can reposition itself to provide data in forms required by Meaningful Use.

3. Advocacy: How narrative is poised to make a come-back.

Christine

Tyrrell,

MSCS, is

the owner

of Tyrrell

Software,

LLC, and creator of

TQAudit.

Leigh

Anne

Frame,

CHDS,

AHDI-F, is

manager

of Health Information

Management/

Transcription at Bryan

Medical Center in

Lincoln, NE.

Nick

Mahurin is

the CEO of

InfraWare,

a Health IT

provider of

innovative solutions to

the transcription service

industry.

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Page 22

>>3:40 – 4:40 p.m.

Keep It Simple! Applying Basic Security and Compliance

Principles to Protect Patient Information

Olivia Rose Jenkins, CISSP, CPEHR, CPHIT, CCSK, PCI QSA CEC: 1 ML

According to Privacy Rights Clearinghouse, an estimated 10.3 million patient records were compromised due to data theft and loss. Hacking isn't solely responsible for these data breaches; in fact, many are the direct result of basic human error. In this session, a healthcare security expert will show you how to apply basic security and privacy best practices to your work as well as the work of those around you.

Learning Objectives:

1. Hear why the healthcare industry is rife with data compromise events.

2. Understand common security and privacy mistakes that can be easily remedied.

3. Learn how to apply the core principles of data security standards like HIPAA-HITECH and PCI.

4. Learn how to encourage your peers to also follow these principles and practices.

Malpractice Risks of the EHR

Marion Munley, Esq. CEC: 1 ML

Heralded as a way to improve healthcare practices, EHRs can have unintended consequences that can be deadly. Improvements in technology have spurred the growth of medical technology companies pitching EHR as a way for medicine to enter the technological age. In addition, laws such as the Affordable Care Act give doctors and hospitals incentive to embrace these technologies at a hurried pace, potentially leading to mistaken or

missing inputs and an overreliance on untested technology.

Learning Objectives:

1. Identify areas that potentially expose EHR adaptors to “EHR malpractice.”

2. Recognize the limitations of EHR—from software to users.

3. Address client needs more fully by being better able to identify opportunities for improvement and the resulting benefits to clients.

Friday Sessions

Olivia

Rose

Jenkins

is

Director

of Security Consulting

Services for Atlanta-

based ControlScan.

Marion

Munley

specializes

in medical

malpractice cases, and

cases involving heavy

trucking accidents.

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>>4:45 – 5:45 p.m.

Collaborating for Quality: How Healthcare Documentation

Specialists and Clinical Documentation Improvement

Specialists Can Work Together for Content Improvement

Jill Devrick, MPA, and Susan E. Belley, M.Ed., RHIA, CPHQ

CEC: 1 ML or 1 MTT

As healthcare organizations work toward ICD-10 preparedness, they are also adopting and adapting to new technologies and workflows for documentation capture. In this session, the presenters will use examples of common issues discovered by CDIs when evaluating documentation for ICD-10 preparedness. They will suggest how to enlist HDSs to determine how documentation capture tools and processes can be improved to resolve each scenario. Utilizing both CDIs and HDSs, organizations can build a strong documentation quality improvement cycle in which common CDI queries can be reduced or eliminated over time.

Learning Objectives:

1. Describe the roles and goals of both healthcare documentation specialists (HDSs) and clinical documentation improvement specialists (CDIs) and how they fit into the documentation capture workflow within healthcare organizations.

2. Highlight common documentation issues discovered by CDIs as they prepare for ICD-10 implementation.

3. Describe various documentation capture scenarios that may contribute to poor content quality.

4. Illustrate how common documentation issues can be addressed by HDSs through collaboration with CDI.

Jill Devrick

is a Product

Solutions

Advisor for

3M Health

Information

Systems.

Susan

Belley is

the

Manager

of

Clinical Content

Development for 3M

Health Information

Systems Consulting

Services.

Cocktail Reception Friday, August 7, from 5:45 - 6:45 p.m.

Join fellow AHDI and AHIMA conference attendees at the reception for some casual networking. It’s the perfect way to wrap up a great day of education. At the reception, we’ll serve light hors d’oeuvres, and a cash bar will be open. Keep the conversations going after the reception by participating in the “Sightseeing #Selfies” evening with our walking public service announcement. See page 5 for details.

Sponsored by:

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Page 24

>>7:00 – 8:00 a.m. (Early Riser Bonus CEC Session)

The Telecommuter’s Security Survival Guide

Linda Allard, CHPS; Andrew Clarke CEC: 1 ML

The presenters will guide you through the process of setting up your home office to be HIPAA-compliant. The Omnibus Rule was a real game changer, so Linda will explain your responsibilities as a transcriptionist, while Andrew will explain the steps needed to secure your office, with special emphasis on your computer. Bring your computer, tablet, and smart phone questions; if we don't know the answer, we will make sure we get it for you.

Learning Objectives:

1. Understand how the Omnibus Rule affects at-home transcriptionists.

2. Learn about PHI protection and securing your home office.

3. Secure your computer and keep your OS up-to-date.

4. Hear tips and tricks on how not to fall for scams.

Saturday Sessions

Linda

Allard,

CHPS, is

President

of New

England

Medical Transcription.

Andrew

Clarke is an

IT specialist

in platform

support

and installation as well

as interface creation

and implementation at

NEMT.

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>>8:00 – 9:00 a.m.

Keynote Address:

Leana S. Wen, MD, MSc., FAAEM

Dr. Wen is an emergency physician, patient advocate, and public health leader. She serves as the Health Commissioner for Baltimore City, where she oversees a department of over 1,100 employees with wide-ranging responsibilities that include management of acute communicable diseases, animal control, chronic disease prevention, emergency preparedness, food service inspections, HIV/AIDS and other sexually transmitted diseases (STD), maternal-child health, school health, senior services, and youth violence issues. The author of the critically-acclaimed book When Doctors Don't Listen: How to Avoid Misdiagnoses and Unnecessary Tests, Dr. Wen has given four popular TED and TEDMED talks on patient-centered care, public health leadership, and healthcare reform. Follow @DrLeanaWen.

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Page 26

>>10:05 – 11:05 a.m.

Cancer Genetics Counseling

Sarah Ruppert, MS, CGC CEC: 1 CM

Genetic testing for hereditary cancer risk has evolved significantly in the last five years as new genes have been identified and as access to testing has increased. This session is for non-genetics professionals and will provide an overview of the current status of hereditary cancer genetics from the clinician’s standpoint. Attendees will develop an understanding of the major aspects of a clinical hereditary cancer genetics case and the roles that different healthcare providers play in the management of patients who have inherited a susceptibility to cancer.

Learning Objectives:

1. Identify the features of a personal and family history that suggest inherited cancer risk.

2. Understand the current breadth of available hereditary cancer genetic tests.

3. Describe the screening and risk-reducing options available to patients with BRCA mutations.

4. Explain how most cancer genetic syndromes are inherited within a family.

>>11:10 a.m. – 12:10 p.m.

Take Two Aspirin and Tweet Me in the Morning: Managing the Interplay between

Social Media and HIPAA

Deirdre Kamber Todd, Esq., CHP CEC: 1 ML

Well-reasoned, well-chosen policies and practices will enable you to maximize your online presence and maintain your HIPAA privacy standards. Taking a look at some of the best and worst case scenarios, along with legal requirements and a bit of social media PR, we will discuss logical, effective, and legally compliant tools for managing social media in the workplace. If you haven’t heard what’s going on in 2015 with social media and HIPAA technology, and how to make them work together to your benefit, you cannot afford to miss this program.

Learning Objectives:

1. Learn about the legal and social interplay between HIPAA, focusing on primarily the Privacy Rule, and social media.

2. Discuss current and upcoming technology.

3. Examine real world best and worst case scenarios.

4. Develop best practices, including policies and practices, for an effective, legally compliant workplace.

Saturday Sessions

Sarah

Ruppert is

a board-

certified

genetic

counselor

who specializes in

hereditary cancer

syndromes and co-

supervisor of the

Cancer Genetics

Program at Inova in

Northern Virginia.

Deirdre

Kamber

Todd is a

partner with

the Kamber Law

Group, P.C., a next-

generation law-firm

located in Allentown,

PA.

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www.ahdionline.org/ACE Page 27

Immune Deficiencies

Oral Alpan, MD

Information is coming soon.

>>1:35 – 2:35 p.m.

Compensation Best Practices Toolkit (Panel Discussion)

Sherry Doggett; Joyce Smith; Patricia King; Cheryl Klopcic, RN, BSN, CMT, RHIT CEC: 1 PD

This session will include an overview of the Compensation Best Practices toolkit and how to address pay issues within your own organization or MTSO. The toolkit includes best practices for different settings and the impact of various pay models on those settings. Tips for evaluating the impact of your technical systems and your staff skills sets on various pay models are also outlined.

Learning Objectives:

1. Learn how to evaluate various pay models and determine the impact of each on your organization or MTSO.

2. Learn how different text platforms or speech engines may impact your pay model and how to improve your staff’s performance through process improvement and staff involvement.

3. Learn how to sell your ideas to upper management.

Oral Alpan, MD, is

Chief of

Immunopathogenesis

and Clinical

Immunology at O&O

Alpan, LLC.

Sherry Doggett is an AHDI past

president and retired in 2013, as

Director of Corporate Transcription

Services UC Health.

Joyce Smith is the manager of

Transcription and Document

Integrity for Spectrum Health.

Patricia (Patt) King is manager of

HIM Transcription for Tucson

Medical Center and TMC

Healthcare.

Cheryl Klopcic has worked for

Southern Illinois Healthcare for 25

years as a medical transcriptionist

and transcription supervisor.

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Page 28

>>3:15 – 4:15 p.m.

Empower Your Career with Critical Thinking

Laura Bryan, CHDS, AHDI-F CEC: 1 PD

Critical thinking has been identified as one of the most important skills in the modern workplace. The U.S. Department of Labor lists critical thinking as the key building block of organizational competencies. Critical thinking skills can improve job performance and increase one’s potential for advancement. This session will introduce concepts in critical thinking and problem solving for making business, organizational and even life decisions. We will explore the importance of correctly identifying the argument and recognizing assumptions that can lead to faulty conclusions. Additionally, we will discuss common fallacies used in arguments and how they lead individuals and teams into making poor decisions. This presentation is designed for anyone interested in improving their problem-solving skills but is especially relevant to those in leadership positions in the workplace, community or professional association.

Saturday Sessions

Laura Bryan,

MT (ASCP),

CHDS, AHDI-

F, has worked

in healthcare

for over 30 years as a

medical technologist,

documentation

specialist, consultant,

author, and speaker.

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www.ahdionline.org/ACE Page 29

In support of AHDI’s professional programs, standards, and best practices, the Association’s annual awards program acknowledges the significant contributions of our members and other individuals and organizations that have made an impact on the healthcare documentation sector over the previous year. AHDI is proud to promote and honor those who have supported the professional practice standards and goals that AHDI has developed for advancing the profession and positioning this sector for continued relevance in the future of healthcare delivery.

The Annual Integrity Awards will be presented at the conference, where all attendees can participate in celebrating and recognizing the award recipients. The Integrity Awards presentation is open to all attendees.

AHDI Integrity Awards Saturday, August 8 from 9:00 - 9:30 a.m.

Conference Attendance: Pitching it to Your Manager We have prepared a Justification Toolkit to provide you with the resources you need to ask your employer or manager to support your attendance at AHDI’s Healthcare Documentation Integrity Conference. The Justification Toolkit includes:

Email Template—Use this editable template to create the perfect letter to send to your supervisor or manager.

Cost Analysis Worksheet—This worksheet will help you outline the cost to attend the conference, from travel to registration.

Explanation of Benefits—Use the list of talking points when speaking to your manager or supervisor about attending the Healthcare Documentation Integrity Conference.

Access the toolkit at www.ahdionline.org/ACE.

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Please print your name as it should appear on your badge. AHDI #

First Name: Middle Initial: Last Name:

Job Title: Company/Employer:

Address:

City: State/Province: Zip/Postal Code:

Daytime Phone: Email:

Check here if you are disabled and require special services. Please attach a written description of your needs.

Cancellation Policy: Refund requests must be submitted to AHDI in writing and a $75 administrative fee will apply. No refunds after July 23, 2015.

AHDI Conference Registration Friday and Saturday, August 7-8. Your full registration includes:

AHDI Student or

Postgrad Members

AHDI Eligible Members* List Price Enter Your Fee Here

Educational Sessions, Friday-Saturday

Regular Rate

through 7/23/15 $155 $365

$________

$465 Reception, hosted by AHDI & M*Modal, Friday

Keynote Presentation, Saturday

Integrity Awards, Saturday

Tabletop Exhibit Access, Friday-Saturday

Onsite Rate

7/24/15 to event $205 $420 $520

Lunch, hosted by AHIMA, Friday

Refreshments, Friday-Saturday

* AHDI Individual Professional, Sustaining, and the two named representatives from Corporate and Educational Members are eligible for this rate.

Guest Tickets Until 7/23/15 Starting 7/24/15 Enter Your Fee Here

Reception, Hosted by AHDI & M*Modal, Friday, August 7

All guests must purchase a ticket to attend the Friday evening Reception. Two

Reception tickets are included with each tabletop exhibit.

$45 $55 $________

Total Due: $

Payment by check, money order, or credit card is accepted (U.S. funds only) payable to AHDI. No purchase orders. Credit card payments accepted by phone: 800-982-2182, fax: 209-

527-9633, or mail: 4230 Kiernan Avenue, Suite 120, Modesto, CA 95356. Register online at www.ahdionline.org.

Select payment type: Check/Money Order Visa Mastercard American Express Discover

Credit Card Number: Exp. Date:

Cardholder Name (please print): Authorized Signature:

August 7August 7August 7---8, 2015 8, 2015 8, 2015 Alexandria, VA Alexandria, VA Alexandria, VA

AHDI Conference & AHIMA CDI Summit Registration Thursday, Friday, & Saturday, August 6-8. Your full registration includes:

AHDI Eligible Members* List Price Enter Your Fee Here

Educational Sessions, Thursday-Saturday Regular Rate through 7/23/15 $495 $615

$________

Reception, hosted by AHDI & M*Modal, Friday

Keynote Presentation, Saturday Onsite Rate 7/24/15 to event $560 $680

Integrity Awards, Saturday

Tabletop Exhibit Access, Friday-Saturday The 2-day AHDI Conference Registration may be upgraded to the 3-day event that includes

the AHIMA CDI Summit by paying the difference in registration fees. The onsite rate will

apply if changes are made after July 23, 2015. Student and early bird rates are not available. Lunch, hosted by AHIMA, Thursday-Friday

Refreshments, Thursday-Saturday

Healthcare Documentation Healthcare Documentation

Integrity ConferenceIntegrity Conference 20

15

In conjunction with

August 6August 6August 6---7 2015 7 2015 7 2015 Alexandria, VA Alexandria, VA Alexandria, VA

Clinical Documentation Clinical Documentation

Improvement SummitImprovement Summit

Register online at www.ahdionline.org/ACE

Emergency Contact: Name: Phone:

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www.ahdionline.org/ACE

“Excellent presentations.

I was feeling discouraged

but this inspired me to go

back and continue to

fight the good fight.” -2013 conference attendee

“Overall, the best

conference I’ve been to.

Very appropriate topics

for MTs today.” -2013 conference attendee

“Thank you for putting on

such a professional,

informative conference!” -2014 conference attendee

“Love the direction the next

meeting is going. Love the

new collaborations with

Joint Commission, AHIMA,

HIMSS, etc.” -2014 conference attendee

“This was an amazing,

wonderful, inspiring and

motivating convention!

Well done and thank

you!” -2013 conference attendee