Online Backup System USER MA NUAL

Online Backup USER MAOnline Backup System

MANUAL

System

HOW TO INSTALL THE

1. Download the softwar

http://backuponthecloud.com

2. Click ‘Run’ to install w

onto the local drive the

3. Once installed, Graves IT Solutionsappear on the desktop.

HE SOFTWARE

re from our website:

backuponthecloud.com/

when promoted, or alternatively, download

hen double click on the downloaded insta

Graves IT Solutions Online Backup System icon will the desktop.

ad the software

aller.

Online Backup System icon will

INSTALLATION ISSUES

One of the most common reainstall is that logged in Windows logged in with administrator credentials

The installer may be corrupted during happens re-download the installer from our website and try the installation again.

S

asons the online backup software does not workows user does not have admin rights (i.e. credentials).

nstaller may be corrupted during download, hence the installation failsdownload the installer from our website and try the installation again.

does not work after does not have admin rights (i.e. you are not

the installation fails. If this download the installer from our website and try the installation again.

LOGIN

- Type in your Login Name

- The Login ID should b

characters for the pas

ame and Password and click ‘OK’

be at least 2 characters long, and with

ssword. (Note: The password is case sensitive)

th at least 6

The password is case sensitive)

START PAGE (WIZARD

- There are four option

Backup Locally, and

D VIEW)

ns to choose from: Backup Online, Restore

Restore Locally

Restore Online,

ONLINE BACKUP

- Clic

‘Onl

button

brin

1.

- Select the

wish to backup

- Then click

ck on the

line Backup’

utton this will

ng you to Step

elect the files you

wish to backup

Then click NEXT

ONLINE BACKUP

- In Step 2 you setup a

scheduled backup by

filling in timing and

frequency settings.

- You may choose to

launch scheduled

backups without

logging into Windows.

If you select this

option you will be

prompted to fill in

a Windows user name

and password to run

an unattended

backup.

ONLINE BACKUP

In step 3 you can elect to receive a backup summary report via email. By selecting to send

email reports you must fill in an appropriately formatted email address (e.g.

[email protected]) in the field shown above. You may enter multiple email

addresses delimited by a comma

characters.

you can elect to receive a backup summary report via email. By selecting to send

you must fill in an appropriately formatted email address (e.g.


comma (,). Note: The email name field has a limit of 50

you can elect to receive a backup summary report via email. By selecting to send

you must fill in an appropriately formatted email address (e.g.


The email name field has a limit of 50

ONLINE BACKUP

In the Setup Complete screen

selected. You can also choose the action after you have

to close the Graves IT Solutions

In the Setup Complete screen, you will be able to review all the files / folders you have

can also choose the action after you have clicked ‘FINISH

Solutions Online Backup System software immediately

will be able to review all the files / folders you have

FINISH’, for example

software immediately.

ONLINE BACKUP

- A small taskbar icon appears

- By clicking on the icon,

of the backup (by checking the ‘

appears when a backup is running

clicking on the icon, you can view the backup upload agent, and

of the backup (by checking the ‘Show details for this backup sessi

the backup upload agent, and view the details

session’ box.)

ONLINE BACKUP

- File selection (for the backup) can also be done by right

Windows Explorer and ch

Backup System.”

File selection (for the backup) can also be done by right-clicking the file

and choose “Protect with Graves IT Solutions

clicking the file in

Graves IT Solutions Online

ONLINE BACKUP: ISSU

- Graves IT Solutions Online Backup backups to be run conc

Note: It is important the

Solutions Online Backup

backup, permissions are needed for:

• \Program Files\

• \Program Files\

SSUES TO BE AWARE OF

Online Backup System does not allow 2 or more currently.

portant the Windows firewall settings allow Graves IT

Online Backup System to access the Internet. For a success

backup, permissions are needed for:

\Graves IT Solutions Online Backup System\SStorage.exe

\Graves IT Solutions Online Backup System\sos

does not allow 2 or more

Graves IT

nternet. For a successful

SStorage.exe

sosuploadagent.exe

ONLINE BACKUP: ISSU

- Backup requires adequate system resources such as memory and space

on the hard disk.

- In order to make sure backup

available in the root drive and the drive

installed. The space required depends on the size of the backup set.

- Time required for the backup depends on the size of the backu

actual internet upload speed.

- Usually the first backup will require more time, subsequent backup sessions

will be faster due to less data being transferred

SSUES TO BE AWARE OF

Backup requires adequate system resources such as memory and space

re backups are running smoothly, there should be space

available in the root drive and the drive Graves IT Solutions Online Backup is


Time required for the backup depends on the size of the backu

actual internet upload speed.

Usually the first backup will require more time, subsequent backup sessions

due to less data being transferred.

Backup requires adequate system resources such as memory and space

are running smoothly, there should be space

Online Backup is


Time required for the backup depends on the size of the backup size and the

Usually the first backup will require more time, subsequent backup sessions

ONLINE BACKUP: LIVE

- Live protect allows files to be backed up immediately aft

made. This will provide t

- To live protect a file,

screen. In step 1 browse to the file, then

choose ‘Enable LiveProtect

green.

VE PROTECT

files to be backed up immediately afte

l provide the maximum protection to the files

open into the Backup Online module via the wizard

screen. In step 1 browse to the file, then right click on the file

Enable LiveProtect’. Note: Files with live protect are shown in

er changes are

e files

module via the wizard

right click on the file, and

Files with live protect are shown in

ONLINE BACKUP: LIVE

- To cancel a live protect,

the Graves IT Solutions

‘Disable LiveProtect

VE PROTECT

To cancel a live protect, you will be required to right click on the file

Graves IT Solutions Online Backup System software, and choose

Disable LiveProtect’

right click on the file in

software, and choose

ONLINE BACKUP: LIVE

- It is worth mentioning that Live protect requires adequate System resources.

- The first backup of the

Hence, it is suggested to do a manual backup of all the files

be live protected before

- Live protect is only available for online backup.

VE PROTECT

It is worth mentioning that Live protect requires adequate System

The first backup of the file(s) will be required to be done manually.

is suggested to do a manual backup of all the files

be live protected before you enable the live protect function.

Live protect is only available for online backup.

It is worth mentioning that Live protect requires adequate System

will be required to be done manually.

is suggested to do a manual backup of all the files you wish to

enable the live protect function.

RESTORE ONLINE

- Restore online will allow

should click on ‘Restore Online

- In Step 1, it may take someyou can choose to restore by choosing the date the filesThese dates are shown

in bold.

- Select a date then c

Restore online will allow you to restore files from the backup server. To so,

Restore Online’ from the main wizard screen.

In Step 1, it may take some time for the server to refresh data. But once it is done, restore by choosing the date the files were backed up.

shown

click ‘NEXT’.

to restore files from the backup server. To so, you

time for the server to refresh data. But once it is done, backed up. Note:

RESTORE ONLINE

- You can choose

computers / files

/ folders that you

wish to restore by

checking the

box next to it.

You can also

choose the

version you wish

to restore by

using the version

column next to

the file.

RESTORE ONLINE

- In Step 3

choose where

wish the

restored

wish to

original

files / fo

backup. Once

click ‘FINISH

restore will sta

In Step 3 you may

choose where you

wish the files to be

restored, and if you

wish to include the

original path of the

folders in the

backup. Once you

FINISH’ the

restore will start.

RESTORE ONLINE

BACKUP LOCALLY

There are two options for you to create a local backup:

• Full Backup

• Incremental Backup

Select one of the Options and

Click Next

to create a local backup:

Select one of the Options and

BACKUP LOCALLY

In Step 2 select the files / folderscharged against your online storage size.

select the files / folders you want to backup. Note: Local backups are not charged against your online storage size.

Local backups are not

BACKUP LOCALLY

Enter a descriptive

name for the backup set

and select a location to

store files and then click

Next to proceed.

Note: Any writable local

storage may be selected

for the backup

destination

Internal Hard Drive(s)

External Hard Drive(s)

Network Folders etc

BACKUP LOCALLY

Enter backup schedule

details as prompted on

the screen and click

Next to proceed

BACKUP LOCALLY

In the Setup Complete

Screen you can finalize

and save the backup

settings.

• To Run backup right

away, leave the “Run

backup now” option

checked.

• Advanced options are

available to tweak the

backup configuration

• Click Finish to complete

backup setup.

BACKUP LOCALLY

When your backup starts

there is a Graves IT

Solutions Icon on your

task bar, to see backup

window right click the

icon and select Show

running backup or

simply double click the

icon and the backup

window is displayed as

shown:

MANAGING LOCAL BA

1. Click Backup Locally from the

Wizard View

2. Select Manage Schedules

and click Next

ACKUP SCHEDULES

from the

Manage Schedules

3. A list of all Local Backups

be displayed

You can Run now, Add schedule

(Backup set or schedule) OR

list of all Local Backups will

Add schedule, Edit

t or schedule) OR Delete

MANAGING LOCAL BA

4. Select one of the backup sets

and Click the Edit button

5. Pick “Selected Schedule” option to Edit

the backup schedule OR

6. Pick “Selected Backup Set

Edit the files/data selected to backup

ACKUP SCHEDULES (contd.)

backup sets

button

” option to Edit

Selected Backup Set” option to

backup

7. Click Finish -OR- Save

complete process.

ave to

CLASSIC VIEW

1. Click the Advanced Button

top right corner of the Wizard view

2. Select “Classic View”

Advanced Button in the

top right corner of the Wizard view

3. The classic view loads with a list

of all Computers that have been

backed up to your account in the

“Storage View” tab. Note:

don’t see a recent list click the

Refresh data from server

classic view loads with a list

rs that have been

account in the

Note: If you

don’t see a recent list click the

Refresh data from server icon

CLASSIC VIEW – Stora

The Storage View Shows Details of all computers and their respective

directory structures.

age View Tab

e Storage View Shows Details of all computers and their respective

CLASSIC VIEW – Overv

The following are some of the options available in the Storage view

Search for Files that have been backed up

Run Backup Now

Restore Backup Data

Refresh Data from Server

Delete data from Server

Upgrade Account

view of Storage View Options

ing are some of the options available in the Storage view tab

Search for Files that have been backed up

Restore Backup Data

ata from Server

elete data from Server

Upgrade Account

tab

CLASSIC VIEW – Resto

1. Select the file and the

2. Right click on the File and select

ore Data

and the file version to restore

the File and select Recover Selected

CLASSIC VIEW – Resto

Select Location to

Recover data to and

click OK

Completion Recovery Dialog Appears

ore Data (Contd.)

Recovery Dialog Box pops up and

show progress

Appears

g Box pops up and

CLASSIC VIEW - Backu

There are 3 Tabs in the Backup

up mode tab:

1. Drag & Drop Files and

Folders

2. Explore Computer

3. Search For Files

The Backup Mode Tab is used

to Select Files for backup and

for scheduling an automated

backup. You can also

manually launch a backup at

any time by pressing the Run

Backup button at the bottom of

this screen.

up Mode Tab

Tabs in the Backup

Tab is used

to Select Files for backup and

at

button at the bottom of

CLASSIC VIEW – Option

The options Tab has a list of advanced

These include Caching Options, Change Password, Email Reports,

Network Configuration.

ons Tab

ist of advanced features for controlling

Caching Options, Change Password, Email Reports,

Graves IT Solutionsinclude: 1. Retransfer Entire File2. Use Binary Compression3. Use Graves IT Solutions

Intellicache

for controlling data backup.

Caching Options, Change Password, Email Reports, and

Graves IT Solutions Caching Options

Retransfer Entire File Use Binary Compression

Graves IT Solutions Intellicache


Change Password Option

ons Tab (contd.)


Setup Email Reports

Delivery address

ons Tab (contd.)


File Type Filters Option

allows you to:

1. Specify file types to

backup

2. Exclude file types

from the backups

3. Specify custom file

types not included

by default. In the

Custom Mask field

simply type in file

extensions (i.e.

.pdf.doc.docx etc)

ons Tab (contd.)

SIGN UP

• Contact us about sign

new online backup account.

our web site for more details

• Sign up a trial accoun

accounts last for 14 days

store 200MB. Note:

accounts cannot be upgraded to

full user accounts

OLD USER NAMES CANNOT

signing up for a

account. Visit

our web site for more details

ccount. Trial

14 days and

Trial

accounts cannot be upgraded to

T BE RE-USED

My Account – Access

You can access your Graves IT Solutions

by following these steps:

1. Open a web browser and go

2. Click “Login” from the top

3. Enter your login credentials

After successful login you will

be presented with a

welcome page where

account summary

information is displayed.

ing Graves IT Solutions Account On

Graves IT Solutions Online Account via a web browse

o to http://backuponthecloud.com/

right corner

login credentials and click sign in

you will

Online

via a web browser

/

My Account – Overvi

Features available in the Graves IT Solutions

1. Online Recovery

2. Share Files

3. Account Details

• Change Password

• Cancel Account

• Upgrade Account

Note: Data backups can onl

System Client and not via the web browser

iew

Graves IT Solutions Online account include the following:

only be done via the Graves IT Solutions Online Backup

the web browser.

Online account include the following:

Online Backup

My Account – Online

1. Select Online Recovery option

and click Recover

2. A list of all Computer names that

have files backed up to the

account are displayed

Recovery/Share Files

option

A list of all Computer names that

have files backed up to the

3. Select a computer to restore data

from and navigate to the directory

restore data from.

4. Click “Share/Recover” link

store data

navigate to the directory to

” link


5. Click on the File

name link to recover

the file to your

computer

6. Follow the prompts

to specify where to

save the recovered

file.

7. To Share a file follow all of

under the Action column.

8. This takes you to the “Share file or Folder

individual you wish to share the file with

Recovery/Share Files (contd.)

are a file follow all of the above steps except Step 6, Click the “

Share file or Folder” screen; fill in the details of the

individual you wish to share the file with

t Step 6, Click the “Share” link

etails of the


9. Click preview to preview the

10. Click Share to complete process and share the file.

Recovery/Share Files (contd.)

the email that will be sent.

to complete process and share the file.

My Account – Managi

1. Select Manage Shares Menu and click “

data will be displayed.

2. You can stop sharing by clicking

has been unshared that file will no longer be accessible

portal.

Note: An unshared file it is still accessible via the Graves IT Solutions Online

Backup System client.

ing Shared Data

Menu and click “View Shares”; a list of all shared

You can stop sharing by clicking unshare from the Action menu. Once a file

that file will no longer be accessible via the My A

An unshared file it is still accessible via the Graves IT Solutions Online

”; a list of all shared

. Once a file

Account

An unshared file it is still accessible via the Graves IT Solutions Online

My Account – Change

To change account password, follow these steps

1. Select “My Account” menu and click

2. The change password screen is displayed, and click change to comp

e Password

e account password, follow these steps

” menu and click Change Password

The change password screen is displayed, fill in the required detailsto complete the process.

fill in the required details

My Account – Cancel

To Cancel a Graves IT Solutions

1. Select the “My Account

2. This takes you to the cancel account screen, and click Submit to cancel account

Account

Graves IT Solutions Online Backup System Account, follow

My Account” menu and click “Cancel Account

to the cancel account screen, fill in the required detailsto cancel account

Account, follow these steps

Cancel Account”

fill in the required details

My Account – Upgrad

To upgrade an account:

1. Select “My Account” from the menu and se

Account”; this takes you

2. Fill in the required details

upgrade.

de Account

” from the menu and select “Upgrade

ou to our support form.

required details and submit to process an account process an account

Online Backup System USER MA NUAL

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