ONESOURCE Indirect Tax Certificate Manager: Optimizing Your Exemption Certificate ProcessONESOURCE Indirect Tax The Tax & Accounting Business of Thomson Reuters

Presenters: Carl Davis, Dan LemkeFebruary 28, 2013

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GLOBAL CAPABILITIES. LOCAL STRENGTH.

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• A recognized company• Look at last years annual report • 2010 Revenues:

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• and investing in people so that our solutions are designed by experts like you.

THE THOMSON REUTERS ADVANTAGE

BUSINESS OVERVIEW:ONESOURCE INDIRECT TAX

• Thomson Reuters formed the ONESOURCE Indirect Tax product line from 3 renowned brands to deliver an end-to-end automated solution for managing the indirect tax compliance lifecycle:

TAX DETERMINATION: Sabrix (Sabrix, Inc. acquired by Thomson Reuters in December 2009)

SALES & USE TAX COMPLIANCE: ONESOURCE Sales & Use Tax

VAT COMPLIANCE: Abacus VAT

INDIRECT TAX SOLUTION OFFERINGDOMESTIC

COMPLIANCEU.S. AND CANADA

GLOBALTAX

DETERMINATION

VATCOMPLIANCE

Sales & Use TaxCompliance

RegulatoryCompliance

Consulting

TaxCertificateManager

Reporting

Sales & Use Tax,VAT Determination

Calculation

Global Tax Content & Research

ERP Integrations(i.e. SAP, Oracle)

Consulting Services

Reporting

Data import and consolidation

Working papers and data analysis

Manual adjustments

Returns, eFiling and reconciliation

Today’s Speaker

CARL DAVISSR Manager of Product Management

• Responsible for guiding vision & roadmap

• Collaborate to Document market needs for overall design and implementation of the software solutions

• 7 years Product Management experience and 10 years prior experience at a global financial software company

• Bachelor of Science degree in Economics from Portland State University

Today’s Speaker

DAN LEMKEProduct Manager

• Responsible for Determination & Tax Certificate Manager

• Background in Customer Support & Consulting at Thomson Reuters

Today’s Agenda

• Exemption Certificate Lifecycle

• Features

• Managing Customer Data

• Certificate Data

• Custom Reports & Mail Merge

• Form Validation

• Question and Answers

REUTERS

TAX CERTIFICATE MANAGER• Poor or nonexistent exemption certificate

management is recognized as the leading cause of audit exposure for today’s corporate tax department

• Increases efficiency in all aspects of the burdensome, exemption-certificate lifecycle– Reduces operating costs, mitigating risk, and increasing

accuracy– Reduces audit exposure and assessments

• Empowers you with full control of the exemption certificate process to maintain SOX compliance

Exemption Certificate Lifecycle

Features

• Companies • Certificates• Users • Custom Reports• Customers • Exporters• Contacts • Mail Merge• Background Processes • External Customer Link• Instances • Mass Import• Custom Forms • Form Validation• Content • Drop Shipments• Custom Properties • CA State Form Validation

Customer Data - Companies• Enables you to associate customers and certificates with a

company or legal entity

• Create as many companies as necessary based on your business requirements

• Companies include fields to track the demographics of a legal entity– Company Code, Name, Address 1-4, City, State, Postal Code,

Country, Phone Number, Fax Number

• Restrict user permissions by company

Customer Data - Customers• Enables you to create one or more certificates per customer

• A customer is always associated with a single Company

• A customer can contain one or many contacts

• Contacts & addresses can be added through the UI or by mass import

• Secondary addresses can be added to track other locations for the customer, (e.g. different store locations, plant locations, etc.)

• Methods to create customers– Enter through UI– Mass Import– External Customer Link

Customer Data - Contacts• Enables you to create one or more contacts per customer

• Communicate to your contacts through the mail merge to– Collect initial certificates– Inform of certificate expirations or renewals

• Record the following information per each contact– Title, First Name, Last Name, Phone Number, Fax Number,

Email, Address 1-4, City, State, Postal Code and Country– Custom fields specific for Contacts

• Methods to create contacts– Enter through UI– Mass Import

COMPANIES, CUSTOMERS AND CONTACTS

DEMONSTRATION

Certificate Data• Create certificates

– Through the Search or Create Certificates UI– Mass Entry– Mass Import

• Assign Jurisdiction and Type

• Associate Customers, Products, Dropship states, Rates, Images and Notes with a certificate

• View a sample of the certificate form• Identify the Certificate as Valid and/or Active• Calculated Effective Date is based on Date Received• Calculated Expiration Date is derived by certificate’s content

• Mass update certificates using the Search feature

CERTIFICATE ENTRYDEMONSTRATION

Custom Reports• Base custom reports on customers or certificates

• Allows you to choose the columns you want on the report

• Optional filter criteria

• Output to CSV, XLSX or HTML file types

• Run reports manually or automatically on a schedule

Mail Merge• Two types of Mail Merge Templates

– User defined in TCM– Import Microsoft Word document as basis for mail merge

template

• Use TCM fields in mail merge template and output

• Requires TCM Report that merges data to provide the output– Establish criteria to filter output of mail merge

• Merge output directly to a file or to the contact’s email– Email output requires email SMTP information in Application

Settings

CUSTOM REPORTS AND MAIL MERGE

DEMONSTRATION

Form Validation• Tax research provides certificate forms content on

a quarterly basis

• Clients can create custom forms—either from scratch or by cloning and editing existing forms—as their business requires

• Both Thomson Reuters provided forms and custom forms can have custom validation levels

• Forms content can be imported/exported between instances of the same version

Form Validation (continued)

Question & Answer

Contact Information

Contact us (888) 885-0206

ONESOURCE.Indirecttax@Thomsonreuters.com

http://tax.thomsonreuters.com