OneCall Health AccessProduct Overview

What is Telemedicine?

Consult with a Physician from anywhere, at anytime.

Telemedicine is comprised of a

national network of U.S. board-

certified physicians who use

electronic health records,

telephone consultations and online

video consultations to diagnose,

recommend treatment and write

short term, non-DEA controlled

prescriptions, when appropriate.

What is Telemedicine?

Physicians are available 24

hours a day, 365 days a year.

This allows members of any age

to conveniently access quality

care from their home, work, or

on-the-go as opposed to

expensive and time-consuming

alternatives like the doctor’s

office or emergency room.

What is Telemedicine?

To ensure high quality physicians, credentials for

physicians are conducted every two years. These

physicians are also subject to a 10% random

audit, which exceeds NCQA standards.

Company Information

• OneCall Health Access was founded in 2012

• Based in Nashville, TN.

• National provider of telemedicine products.

• Operates in 48 states

• One of the largest brokers for MDLIVE

• Specializes in offering a monthly flat rate, unlimited access plans to employer and association groups.

When Do You Use Telemedicine?

• When your Physician is not

available.

• After hours or whenever you

need non-emergency care.

• On vacation or business trip.

• If you are considering a trip

to the ER or Urgent Care

Center for non-emergency

care.

What condition would I use it for?

For non-emergency care such as:

• Cold or Flu

• Sinus Infection

• Allergies

• Respiratory Infection

• Bronchitis

• Pink Eye

• Urinary Tract Infections

• Poison Ivy

A Few Facts…

• Healthcare reform is

projected to add another 30

million people to a health

care system that is already

experiencing capacity issues.

• 97% member satisfaction,

91% medical resolution and

97% physician satisfaction.

• The average consultation

time is 12 minutes.

A Few Facts…

• On average, members receive a call back from the

physician in 20-30 minutes.

• Physicians resolve an average of 91% of the calls.

The remaining calls are referred to the member’s

Primary Care Physician, a specialist, the ER, or

the member was seeking a prescription that is

outside the scope of service.

• 97% member satisfaction rate.

• 97% physician satisfaction rate.

A Few More Facts…

• 80% of Urgent Care visits can

be handled by Telemedicine.

• 50% of ER visits are not

emergencies.

• Average primary care provider

visit is $165.

• Average Urgent Care visit is

$155.

• Average Emergency Room visit

is $1318.

A Few More Facts…

• 63% of Americans report difficulty accessing

primary care provider on nights/weekends/holidays.

• 70% of all doctor’s office visits can be handled by

Telemedicine.

• The average non telehealth consultation time is

4 minutes.

• The average telehealth consultation time is

12 minutes.

Plan Rates

Individual Family

$12.95/month $15.95/month

• A group is defined as any employee or association

group that has more than 10 employees or

members.

• Family covers member, spouse, and up to five

dependents.

Employee Funded Rates

Plan Rates

Individual Family

$6.95/month $6.95/month

• This rate is for employer-funded plans.

• The premium must be paid 100% by the employer.

• This rate is only available on groups with over 25

participants.

• Family covers member, spouse, and up to five

dependents.

Employer Funded Rates

OneCall Plan Highlights

• Unlimited telephone and email access to U.S.-

based physicians 24/7.

• No co-pays or access fees.

• No deductibles, contracts, or enrollment fees.

• Immediate access to a doctor nationwide for your

entire family.

• Call a doctor while on the road or traveling.

• Access to a doctor from anywhere in the world.

• No denials or age restrictions.

• Secure, personal and

portable electronic health

records.

• Children of any age can

be treated through our

pediatric network.

• Recently added

behavioral health and

dermatology services.

• Translation services for

over 100 languages.

OneCall Plan Highlights

Plan Availability

Note: Services are not currently available in Idaho or Arkansas.

Telemedicine as an Employee Benefit

• Substantially reduce healthcare costs by redirecting

employees and their covered dependents to use

Telemedicine versus the much more expensive

Emergency Room, Urgent Care and Primary Care

Physician office visits.

Telemedicine as an Employee Benefit

• Access to medical services

while at work to help reduce

absenteeism.

• Reduce human resource

burdens and boost employee

morale.

• No underwriting, everyone is

approved.

• Secure, personal, and

portable electronic health

records.

Telemedicine as an Employee Benefit

• Convenient online enrollment

for employees.

• All billing and payroll

deduction services are

coordinated by a licensed

third party administrator.

• Online training and education

to help your employees

understand how to utilize their

benefits.

Telemedicine as an Employee Benefit

• Additional website banners,

payroll stuffers, newsletter ads,

and email campaigns are

available for promotion of the

benefit and to help increase

utilization.

• Email campaigns during allergy

and cold and flu seasons.

Telemedicine as an Employee Benefit

Companies that offer telemedicineas an employee benefit

Convenience

24/7 access by phone, email, or video.

No exposure to other sick people.

Savings

Time & money, traveling, long wait times.

Avoid high-cost Dr. Offices, Urgent Care and ER’s.

Quality Care

Licensed physicians who can provide information,

diagnose, and prescribe medication.

Marketing Highlights