Introduction to Android | Android Tutorials | Android Blog - SearchforSolutionsOnline
OneBusAway - New issue reporting flow in OneBusAway Android
20
Center for Urban Transportation Research | University of South Florida Feedback Improvements in OneBusAway Android Sean J. Barbeau, Ph.D. Center for Urban Transportation Research University of South Florida
-
Upload
sean-barbeau -
Category
Technology
-
view
52 -
download
3
Transcript of OneBusAway - New issue reporting flow in OneBusAway Android
Center for Urban Transportation Research | University of South Florida
Feedback Improvements in OneBusAway Android
Sean J. Barbeau, Ph.D.Center for Urban Transportation Research
University of South Florida
2
Easy-to-find “Send Feedback” button
3
Can contact Customer Service
• Shows list of agencies and phone/email/web contact for each (if available)
• Requires fields in GTFS agency.txt for each agency – agency_phone, agency_email, agency_url
4
“Stop Problems” go to SeeClickFix
5
User is prompted for issue details
Categories come from SeeClickFix
6
Can attach images
7
“Arrival Time Problems” go to SeeClickFix
8
User selects a time and description
9
Can also report problems when looking at stop/arrival times
• Don’t need to select stop/arrival again
10
11
OneBusAway automatically adds trip details
12
Thanks!
Funding:Florida Department of Transportation and National Center for Transit Research (NCTR)
Project Manager:Elba Lopez, FDOT District 7
Contact:Sean J. Barbeau, [email protected] 813.974.7208
13
14
Reporting stop/infrastructure issues
15
Reporting stop/infrastructure issues
Sub-categories come from SeeClickFix
16
User is prompted for issue details
Categories retrieved from SeeClickFix
17
Background – OneBusAway Tampa● Started as research pilot by USF● Launched as HART’s customer-facing
real-time mobile apps in Aug. 2013● Current USF focus:
Adding Pinellas Suncoast Transit Authority (PSTA)
Adding USF Bull Runner Improving feedback process from riders
• Funded via National Center for Transit Research and FDOT Central Office
tampa.onebusaway.org
19
OBA – Android app
20
Service Alerts / Surveys
