One Stop Shop: Distance Learning Gateway at the

University of Leicester

Janet GuineaAssistant Systems Librarian

jcg9@leicester.ac.uk

http://unicorn.lib.le.ac.uk/

Leicester, Libraries and Learning One of the biggest providers of DL courses in

the UK (6000-7000) Service historically to Education students New service from Dec 1999 for all DL students £80 added to course fees to cover library

services

Cash Cow

Services for Distance Learners Enquiry services Document delivery Access to the online catalogue Internet and database services Literature searches Information skills support Postal book loans (UK only) Access to other libraries

Your challenge, should you choose to accept it…

Make it easy for the student Integrate with existing procedures Identify students as DLs The Law!

Separate Gateway, Policies and Procedures

Students enter requests through new Unicorn Gateway – DISTWEB

Access to DL services New policies, profiles, environments, request types,

statuses, reports…. DLU as separate British Library customer for ILL

“User”DISTWEB

User Profile DL-WEB

User Access

Name : DISTANCEAccess Type : SHAREDRequest List : DISTANCESimultaneous Logins : 500

Environment

Name : DISTANCE Gateway : DISTWEB

Request List

Request Types : DL-JOURNAL DL-LOANSDL-SEARCH

Students use library resources via Web catalogue

Staff process requestsand notify students via DISWEB gateway

Request Statuses & Reports

Gateway : DISTWEB

Elements:CATALOGUEE-JOURNALSLITERATURE SEARCHESLOANING MATERIALI.L.L. / PHOTOCOPIES

Envn#.envSESSION_TIMEOUT|600|

Loans configuration New Request element DL-LOANS in Root

@Requestgroup Request Type: DL-LOANS

/Systemconfig/Policy/Request/Request Type/ Request Status: DL-LOANREQ

/Systemconfig/Policy/Request/Request Status/ Request Format: DL-LOANS

/Systemconfig/Policy/Format/Request/ Reports

User configuration New user profiles DL-RESPG, DL-TCPG Request Limit: 30 Charge Limit: 15 How to track Postal Loans? 4 only allowed

/Systemconfig/Policy/Format/User extended info/DL-POSTALS

/Systemconfig/Policy/Entry id/User extended info/USERX-FULL

Name : EJOURNALS Type : Catalog Access Initial Operation : Search Presentation : Labelled Fields Label 7 : URL Search Icon 7 : NONE Keyword Index 7 : 856 Browse Index 7 : SUBJECT Thesaurus 7 : NONE Special Processing 7 : NONE Search Statement 7 : http

E-Journals: @Root

New Request element DL-LITSEARCH in Root @Requestgroup

Request Type: DL-LITSEARCH

/Systemconfig/Policy/Request/Request Type/ Request Status: DL-NEWLIT

/Systemconfig/Policy/Request/Request Status/ Request Format: DL-SEARCH

/Systemconfig/Policy/Format/Request/ Reports

Literature Searches

I.L.L. and Photocopy Requests New Request element DL-JOURNAL in Root

@Request New Request Type, Status, Format Implications of U.K. Copyright Law

New field SIGNATURE added to Format Synonym list modified

University I.L.L. quotas

So far… Operational since January for all students Fine tuning – session timeouts in envn#.env Credit card payments Bills for photocopies – customised loadill report The bottomless pit: statistics!