ONESOLUTIONENTERPRISE SOFTWARE FOR THE PUBLIC SECTOR

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Transforming Business, Making Life Simple.TechnologyOne supports over 500 public sector organisations in streamlining operations and integrating information across the entire organisation, with a single enterprise software solution.

“OneSolution will allow us to move towards a single enterprise solution covering all key services, bringing all the advantages of a fully integrated, end to end solution.”

Aylesbury Vale District Council

Our commitment to innovation ensures that our software is not only incredibly easy to use, but delivers instant access to real-time, relevant information, anywhere and at any time.

The enterprise solution enables public sector organisations to reduce costs, improve customer service, and streamline processes through end-to-end management of council operations.

Reduce implementation time, cost, and associated risk with a preconfigured enterprise solution that provides proven practice processes.

Public SectorSolution

Policy & ComplianceManagement

Asset & WorkManagement

Procurement, Inventory& Contracts

FinancialManagement

Human ResourceManagement

Capital Planning& Delivery

Corporate Strategy& Planning

Property & RevenueManagement

Document & RecordsManagement

Customer & CommunityManagement

Optimise infrastructure management Use integrated projects to plan, manage, and optimise public infrastructure, facilities, fleet, contracts, capital projects, and operations.

Simplify long-term planning Simplify strategic planning and risk management by aligning corporate and operational goals. Integrate strategic plans into day-to-day business operations. Plan capital programs, budgets, and asset lifecycles, with sophisticated modelling of demand and reliability patterns.

Enhance customer and community engagement Facilitate community submissions, tracking, and consultation with online self-service that enables customers to perform traditional back-office tasks themselves. Capture all community engagement details at the source to gain a complete view of all interactions.

Financial and revenue management Simplify and automate all financial processes such as rates billing, payroll, payments, reconciliations, procurement, and report generation with preconfigured proven practice templates.

An enterprise solution for the public sector

Regulatory management and governance Manage regulatory activities by automating processes and providing workflow alerts to regulatory managers and inspectors. Complete jobs on-site through mobile applications that integrate with the system in real time.

Centralise debt management and reconciliation Centralise revenue collection processes through flexible

billing options and powerful reporting tools. Use a cash receipting solution that transparently receipts payments in a single transaction.

Strategic workforce planning Gain insights into workforce demographics, retention, and attrition patterns to monitor recruitment activities and support succession planning.

technologyonecorp.co.uk/onecouncil technologyonecorp.co.uk/onecouncil

Financial Management

• Simplify management of financial information with flexible chart of accounts, ledger and reporting capabilities

• Use precise figures on operating costs to accurately forecast revenue and expenditure

• Deliver integrated enterprise budgeting across departments

• Improve expenditure transparency by consolidating procurement and expense activity in a central system

• Drill down to transaction level to perform extensive enquiries

Capture all financial information in a single place, providing powerful dynamic reporting and enquiries for real-time decision making.

Corporate Strategy & Planning

• Share council vision and strategic objectives

• Link activities to strategic plan components such as objectives, strategies, outcomes, business units and projects

• View consolidated performance summaries

• Measure outcomes against efficiency KPIs

• Run reports and analysis using dashboards, drill down and graphical displays

• Capture commentary on performance against plans

Align corporate and operational goals, and integrate strategic plans into day-to-day operations.

Billing & Revenue Management

• Use simple and powerful billing worksheets, to generate all transactions

• Incorporate flexible billing/invoice options

• Support standard payment processes

• Manage multiple transmission capabilities

• Experience a single view of the consolidated debtor account

Manage all billing and revenue activities from one place, enabling consolidated debt management and a better understanding of overall account status.

Procurement, Inventory & ContractsManage supply of goods and services to ensure capital work programs and asset maintenance are supported across council.

• Identify goods and services for assets, common work activities and projects

• Exchange electronic data with your suppliers

• Support various work management processes

• Improve expenditure transparency by consolidating procurement activity in a central system

• Simplify ordering processes through contract management

• Introduce a simple shopping cart-like user experience into the procurement process

• Devolve purchasing to minimise procurement department’s workload

technologyonecorp.co.uk/onecouncil

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Capital Planning & DeliveryManage projects from conception and submission through to approval, prioritisation, optimisation and funding and works delivery.

• Centralise project submission and approval processes

• Define asset class prioritisation criteria and weightings, and use best practice modelling techniques

• Prioritise modelled programs and automatically fund approved strategies

• Manage project costs, budgets, forecasts, contracts, progress, schedule, commitments, risks and issues centrally

• Ensure compliance with organisational delivery frameworks and policies

• Leverage best practice methodologies - PRINCE2, PMBOK, Management of Portfolios (MoP) and Managing Successful Programmes (MSP)

Human Resource ManagementManage the entire employee lifecycle from recruitment through development and OHS, to payroll and transition.

• Introduce employee self service functionality for leave, timesheets and personal details

• Simplify the recruitment process with full lifecycle workflow

• Store information on the skills, licences and qualifications of field workers centrally

• Capture crew and employee time in the field against work performed

• Ensure field workers have the right inventory to complete jobs, and the health and safety information to work safely

• Eliminate complex reconciliations with integrated and dependable payroll functionality

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Asset & Work ManagementEnhance operations through scheduled rather than reactive maintenance and ensure assets are safe, reliable and available.

• Maintain a single asset register for all assets

• Optimise investment through service-centric prediction modelling

• Plan and schedule preventative and corrective maintenance including inspections and condition assessments

• Manage processes, such as new water connections, from a single system

• Allow contractors and employees to record and update asset details on mobile devices, with purpose built mobile applications designed to operate disconnected from network

• Add spatial context to assets to optimise management over their lifetime

Customer & Community ManagementKeep customers satisfied by improving responsiveness and service delivery.

• Centralise your view of customers and their history

• Provide self service access 24/7 to update personal details, property information, customer requests, and debtor accounts and payment

• Process customer work requests and provide automatic feedback to customers on the status of their requests

• Manage community consultation processes online including recording initial submissions, managing assessments and reporting on outcomes

technologyonecorp.co.uk/onecouncil

• Capture document information from any device in the office and field

• Centralise storage of all business documents from traditional documents to tweets, photos, audio, video and emails

• Enable field teams to capture asset information in the field and automatically register

• Make documents accessible to field staff requiring asset, site, work, customer or safety information

• Adhere to all legislative compliance

Documents & Records ManagementStore, use, and manage enterprise information from a central location.

Policy & Compliance ManagementComply with regulatory and sustainability requirements.

• Automate processes and provide workflow alerts to regulatory managers and inspectors

• Complete compliance jobs on-site through mobile applications that integrate with the system in real time

• Track and escalate compliance activities before they become overdue

• Manage all applications from research phase through to completion and sign off

• Create, maintain, and publish documents that require strict lifecycle management, such as legislation and policies

• Present relevant parts of a policy and associated questions to provide greater consistency for assessment

• Provide full auditability of the assessment process against the clauses in the policy

ANY DEVICE.ANYWHERE.ANY TIME.

Ci ANYWHERE.

Transforming business, making life simpleTechnologyOne (ASX:TNE) is Australia’s largest enterprise software company and one of Australia’s top 200 ASX-listed companies, with offices across six countries. We create solutions that transform business and make life simple for our customers. We do this by providing powerful, deeply integrated enterprise software that is incredibly easy to use. Over 1,000 leading corporations, government departments and statutory authorities are powered by our software.

OUR ENTERPRISE VISION The power of a single, integrated enterprise solutionExperience the power of a single, integrated enterprise solution built on a single modern platform with a consistent look and feel.

MARKET FOCUS AND COMMITMENT Preconfigured enterprise software solutions reduce time, cost and riskA deep understanding and engagement with our seven key markets means we can deliver to our customers integrated, preconfigured solutions that provide proven practice, streamline implementations and reduce time, cost and risk.

THE POWER OF ONE One vision. One vendor. One experience.When you invest in a TechnologyOne solution you benefit from a direct relationship with us every step of the way. We do not use implementation partners or value-added resellers.

We take complete responsibility for building, marketing, selling, implementing, supporting and running our enterprise solution for each customer to guarantee long-term success.

THE POWER OF EVOLUTION An enterprise solution that adapts and evolvesSubstantial investment into R&D each year means we provide our customers a strong, continuing competitive advantage through an enterprise solution that adapts and evolves by embracing new technologies, concepts and innovation

SIMPLICITY, NOT COMPLEXITY Enterprise software, incredibly simpleSoftware that embraces consumer concepts and expectations to deliver solutions that are incredibly easy to use and remove complexity.

Our approach

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