One Call, Common Ground Alliance, PHMSA and One Calls of America:

Overview and Update

• Overview• Introduction• One Call – A Unique Stakeholder• CGA – OCSI• CGA – Best Practices• CGA Regional Partnerships• PHMSA – State Characteristics – Proposed Rulemaking• OCA – Mark-It! Madness• National Initiatives

• Introduction• Former Arizonan • CGA Member• OCA Officer• Current Executive Director, NC 811

Who Makes Up One Call?

• Starts with members• Board of Directors• Includes Staff– Marketing – Operations– Member Services

• Facilitate• Advocate• Communicate• Educate

What Does One Call Do?

Why is One Call Unique?

• Serve ALL Stakeholders• Excavators are our customers• Utilities are excavators• Individuals from other stakeholder groups are

part of this group. (regulators, municipalities, locators)

• Does One Call have a home?

• Committees within OCSI -• Regional Contact: responsible for updating people• Education: responsible for 811 coordination• Data Collection: responsible for coordination of statistical data and

DIRT data.• Regional Partnership, Best Practices, Technology

http://www.cga-onecall.com/map/

Click for DOT summary

Click for OCSI summary

• Open to all stakeholders.

• Reports from the CGA committees

• Most recent meeting July 19th

• DIRT submissions encouraged

• Marketing efforts shared

• Advocacy Committee

CGA Best Practices• Many more on the table…

CGA Best Practices

• TR 2011-02 Electronic Positive Response Through The One Call Center: Board to review during meeting on August 10th. <APPROVED>

• Glossary Committee working through a large amount of terms• Why?

• Charged to work on continuity between all CGA documents (DIRT and BP specifically)

• Words matter…

CGA Best PracticesTR 2010-03 Tolerance Zone (definition) i. Bruce Bevers (Chair – Gas Trans) Louis Panzer (One Call) Richard Krauss (Locator), Don Heyer (One Call), Dave Erwin (One Call), Tammy Wilfong (Telecom), Tim Vaughn (Gas Trans), Allen Bell (Electric), Warren Graves (Excavator), Mike Lewzader, Sandy Holmes and Walt Pegram (One Call). Add John Spinks and Bill Kiger (07/19/12)

Wording Posted Status: The task team held six separate calls to discuss all glossary items. The wording was posted for review. Allen provided comments from the Road Builder stakeholder group. Road builders feel that the existing definition is the prevailing definition and should be used over the proposed definition – in its simplicity, it can be easily understood and is accurate based on use in BP document.

The team will continue to discuss further. Some feel that the current definition is not clear enough particularly with respect to the role of the locate in the current definition. ONGOING: The task team will continue to work through this definition – involving all stakeholders who provided feedback on the proposed definition. Review of diagram in Marking Guidelines – task team to take this marking guidelines diagram into consideration when discussing the definition. This may/or may not result in a modification to the diagram or to any wording used with the diagram. The team agreed to consider the accuracy of the tolerance zone ‘figure’ reference in the Best Practices

• TR 2009-13 Review of 5-13 One Call Reference at Site i. Walt Kelly (Chair – Excavator), Mike Lewzader (Railroad), Walt Kelly (Excavator), Richard Krauss (Locator) and Warren Graves (Excavator). New 11/2: Andrew Lu, Bill Palmer and Allen Gray. New 07/19/12 Don Heyer.

Wording Posted Status/Discussion: Don Heyer (one call primary) provided feedback on the wording as posted. The proposed modifications have been sent to Walt and were posted on the screen for members to use during the meeting. Don suggests deleting all wording after “by the locator(s)” in the statement as well as the second sentence. Don’s comments include “the excavator notes are no longer reliable once he has agreed to the location description. If there is any discrepancy with the information he agreed to, it will be found on the recording of the ticket.” Tammy summarized opposition – “excavator should have copy of ticket rather than their own notes/information.”

CGA Best Practices

Status: This will go back to the committee for further consideration based on comments/feedback. ONGOING – Updated language to be provided prior to November for view at next meeting. Don Heyer will join teams next teleconference.

CGA Best Practices

TR 2011-01 Size of Ticket i. Richard Krauss (Chair - Locator), Tammy Wilfong (Telecom), George Kennedy (Excavator), Phil Baca (Gas Trans), Rick Gould (Telecom), Allen Gray (Road builder), John Spinks (Gas Distribution), Rick Lonn (Gas Distribution) Randy Burk e (Oil), Mike Lewzader (Railroad) and Walt Pegram (One Call). Add Isaac Weathers (07/19/12)

Status: The team will begin working again/reviewing now that South Carolina law has been passed that will be referenced as part of this TR. ONGOING: Will report back at next meeting.

CGA Best PracticesTR 2011-03 Downtime i. Bruce Bevers (Chair – Gas Trans) Louis Panzer (One Call) Richard Krauss (Locator), Don Heyer (One Call), Dave Erwin (One Call), Tammy Wilfong (Telecom), Tim Vaughn (Gas Trans), Isaace Weathers (One Call), Donna Williams (One Call) and Walt Pegram (One Call).

Wording Posted Status: The team suggests we use the same definition as posted within the DIRT User’s Guide. The DIRT team as well as the locators have also suggested we modify term “excavator” to be more generic to all parties – so change “excavator” to “stakeholders.” Remove “excavation” when referring to “excavation project.” Add Donna Williams and Isaac Weathers (07/19/12). The committee discussed “downtime” – is it for an excavator only. Recommended change - Downtime: Time that a stakeholder must delay a project due to failure of one or more stakeholders to comply with applicable damage prevention regulations or CGA best practices. There may or may not be a damage associated with the downtime. All agreed that to change the word excavator to stakeholder – this needs to go back to the task team for further review (because this change would be more than “editorial”). ONGOING

CGA Best Practices

Wording Posted Joint Trench: Two or more buried facilities owned by separate persons sharing a common trench. Status: Allen Gray (Road Builders) had one comment (to add “by design” to the end of the definition). This was only to differentiate from “congested right of way.” Bill Kiger provided additional clarification on how the latter is often referred to as “common trench.” Don Heyer made a motion to approve the TR 2011-05, as published, seconded by Bill Palmer. APPROVED: The wording will be reviewed by editorial and proposed to the Board for final approval on August 10th. <Board sent back for clarification>

TR 2011-05 Joint Trench Bruce Bevers (Chair – Gas Trans) Louis Panzer (One Call) Richard Krauss (Locator), Don Heyer (One Call), Dave Erwin (One Call), Tammy Wilfong (Telecom), Tim Vaughn (Gas Trans), Walt Pegram (One Call), Allen Bell (Electric) and Alex Dankanich (DOT).

CGA Best Practices

• TR 2011-06 Locator Bruce Bevers (Chair – Gas Trans) Louis Panzer (One Call) Richard Krauss (Locator), Don Heyer (One Call), Dave Erwin (One Call), Tammy Wilfong (Telecom), Tim Vaughn (Gas Trans), and Walt Pegram (One Call).

Wording Posted: Locator: A person whose job is to locate lines or facilities. Status: Bruce did not receive any feedback/comments on this wording as posted. Co-Chairs asked if all could live with the wording as posted – no objections. APPROVED: The wording will be reviewed by editorial and proposed to the Board for final approval on August 10th. <APPROVED BY BOARD>

CGA Best Practices

• TR 2011-07 Root Cause Bruce Bevers (Chair – Gas Trans) Louis Panzer (One Call) Richard Krauss (Locator), Don Heyer (One Call), Dave Erwin (One Call), Tammy Wilfong (Telecom), Tim Vaughn (Gas Trans), and Walt Pegram (One Call).

Wording Posted: Root Cause: The primary reason an event occurred. Status: This is a new definition for the glossary. Bruce did not receive any feedback/comments on this wording as posted. Co-Chairs asked if all could live with the wording as posted – no objections. Allen did ask if “event” was defined in the glossary – event was approved in March 2012 and will be presented to Board on August 10th. APPROVED: The wording will be reviewed by editorial and proposed to the Board for final approval on August 10th <APPROVED BY BOARD>

CGA Best Practices

Wording Posted: Ticket Number: A unique identification number assigned by the one call center to each locate request. Status: This is a new definition for the glossary. Bruce did not receive any feedback/comments on this wording as posted. Co-Chairs asked if all could live with the wording as posted – no objections. APPROVED: The wording will be reviewed by editorial and proposed to the Board for final approval on August 10th. <APPROVED BY BOARD>

• TR 2011-08 Ticket Number Bruce Bevers (Chair – Gas Trans) Louis Panzer (One Call) Richard Krauss (Locator), Don Heyer (One Call), Dave Erwin (One Call), Tammy Wilfong (Telecom), Tim Vaughn (Gas Trans), Bill Palmer (Gas Dist) and Walt Pegram (One Call).

• TR 2011-09 Excavation Bruce Bevers (Chair – Gas Trans) Louis Panzer (One Call) Richard Krauss (Locator), Don Heyer (One Call), Dave Erwin (One Call), Tammy Wilfong (Telecom), Tim Vaughn (Gas Trans), Bill Palmer (Gas Dist) and Walt Pegram (One Call).

Wording Posted: Excavate or Excavation: Any operation using non-mechanized or mechanized equipment, demolition or explosives in the movement of earth, rock or other material below existing grade. Status: This is a new definition for the glossary. Bruce did not receive any feedback/comments on this wording as posted. Co-Chairs asked if all could live with the wording as posted – no objections. APPROVED: The wording will be reviewed by editorial and proposed to the Board for final approval on August 10th. <APPROVED BY BOARD>

CGA Best Practices

TR 2011-10 Excavator Bruce Bevers (Chair – Gas Trans) Louis Panzer (One Call) Richard Krauss (Locator), Don Heyer (One Call), Dave Erwin (One Call), Tammy Wilfong (Telecom), Tim Vaughn (Gas Trans), Bill Palmer (Gas Dist) and Walt Pegram (One Call).

Team to provide status. Status: The team recommended that we continue to use the definition that is in the Best Practices and that the committee agrees to close this TR. The committee feels that the definition in the BPs is the definition that should be used – rather than the current wording in the DIRT User’s Guide. CLOSED: Continue to use existing definition.

CGA Best Practices

• TR 2012-02 Locate Request CLOSED: Continue to use existing definition.

• TR 2012-03 Notice CLOSED: Continue to use existing definition.

• TR 2012-04 One Call Center Status: Recommending that this TR be closed. The existing definition within BPs is sufficient (as recommended by task team). Action: Recommend that the DIRT User’s guide reflect the definition and term as “one call center” rather than one call “notification” center. CLOSED: Continue to use existing definition.

CGA Best Practices

CGA Regional Partnerships

• Serve ALL Stakeholders• Opportunity to share Best Practices• Every State Operates Differently• Regional Coordinators Gone

811 Measurement – Who Knows to Call?

• How are we doing?• What should we be doing differently?• What programs are effective?• CGA conducting follow up research with

participating states and splitting the cost

PHMSA State Characteristics• 2009 - Reviewed states based on adherence to

9 elements of effective damage prevention• 2011 – Asked states to re-submit a self assessment to

identify if improvements had been made

PHMSA State Characteristics• 2011 – Asked states to re-submit a self assessment to

identify if improvements had been made results summary

CGA Regional Partnerships

• Serve ALL Stakeholders• Opportunity to share Best Practices• Every State Operates Differently• Regional Coordinators Gone

One Calls of Americawww.1calls.org

• States Share Purchasing Power• Insurance• Telcom• Other Services• Involved in the Patent Opposition• Voted to Select Cliff Meidl as DP

Representative• Mark-It! Madness – group buys

and so much more…

National Efforts to Promote 811

• CGA – Shell/NASCAR, Verizon WS Bell • Members – Employees in T-Shirts,

banners• One Call Centers – Symposiums, IWYS,

Banners, Press Releases, Partnerships (Compact Power)

State Unit CountAL 54AR 10AZ 163CA 55CO 214CT 1FL 267GA 275LA 78MO 1MS 27NC 79NM 54NV 16OK 67ON 54OR 50SC 45TN 122TX 629UT 75VA 115WA 112Grand Total 2563

Questions?

Questions?

THANK YOU!