Chris Cappetta – Workflow Solutions Architect

Onboarding – Accelerating Digital

Innovation with Connected experiences

June 2018

Agenda

• Boomi Flow Overview

• Common Flow Use Cases

• Boomi for Onboarding

• Demo

• Q&A

Integrate

Elements of the Boomi Platform

Workflow Automation

and App Development

Flow for App Dev Objectives

From Idea to App: Application Development

AppIdea App Design

• Platform

• Wireframe

Development

• Infrastructure

• Prototype

• Testing

Security

• Authentication

• Penetration Testing

Monitoring

• Auditing

• Logging

Upgrades

• Enhancements

• Exception

• Performance

Scale Architecture

• Load Balancing

• Distributed

Accelerate App Development with Low-Code

Build Applications, not Infrastructure

Publish EngageDraw AppIdea

Sample “Appy” Flows

Client Onboarding

Dashboard

Mobile Self-service

Portal

Mobile Friendly Out-of-box

Portals

Dell Boomi – Internal Use – Do Not Distribute -

Confidential

Flow for BPM Objectives

Parallel Process Orchestration

Dell Boomi – Internal Use – Do Not Distribute -

Confidential

Wait for

1 & 2 All done?

Typical Flow Use CasesBusiness Process or Workflow Automation

• Site Survey

• Onsite Guided Instruction

(potentially offline)

• Claims support

• Agent Scripting

• Onboarding

• Order Provisioning

Process Orchestration Field Service Customer Service

Onboarding Use Case Overview

Dashboard view of all

employees and onboarding

“Smart Processes”

Data-repositories of

choice!

[PostgreSQL database

on AWS in the sample]

Full visibility into

status and next

steps throughout

Dell Boomi Employee Onboarding

Boomi Flow

Launch Onboarding

Process

HR and new-hire human-

tasks in parallel, via Flow

Real-time

collaboration

for wrap-up

Automated system-

provisioning and

setup-mechanisms,

via AtomSphereData governance and

stewardship, via Hub

Master Data Hub

Employee Onboarding SituationIssue: Your employee onboarding process includes many silo'd and inconsistently-applied mechanism,

which causes a slower and less effective ramp of the employees being onboarded.

Reason: The tasks are handed off manually. The "new hire" doesn't have a step-by-step walkthrough.

Without a 'Smart-Process' to keep the various individuals and deliverables on track, important items can

be missed in the shuffle.

Specific Solution Capabilities:

• Automate what system-provisioning and data-transfers can be automated

• Deliver standardization and automated escalation around the human portions

• Allow company users and new hires to act on their tasks and connect with the 'Smart-Process,' from

any device.

Outcome: Faster onboarding, Fewer disruptions, Faster ROI.

Customer Onboarding SituationIssue: A customer implementation includes many silo'd and inconsistently applied mechanism, which opens the door for a bad customer experience.

Reason: The tasks are handed off manually, and aren't kept on track by an automated system. The customer and company participants don't have a complete view of the project status, and items can be missed without automated escalation.

Specific Solution Capabilities:

• Automate what provisioning and data-transfers can be automated

• Deliver standardization and automated escalation around the human portions

• Allow company users and customers to act on their tasks, and be privy to full project status, from any device.

Outcome: Faster implementations, Fewer disruptions, Happier customers.

Boomi Flow Demo

Questions