On-The-Spot (OTS) Award Guide for Managers On-the-Spot ...€¦ · On-The-Spot (OTS) Award Guide...
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On-The-Spot (OTS) Award Guide for Managers 1 Effective 10/20/2014 On-the-Spot Recognition Program OOG and OPC supervisors are able to immediately recognize employees for their day-to-day efforts that contribute to the success of business goals and/or employees who demonstrate a high level of teamwork contributing to the achievement of business goals and a positive team environment. An On-the-Spot (OTS) award is granted by supervisors to recognize accomplishments that represent steps toward achievement of organizational goals or purposes, but for which formal recognition awards are not appropriate. Rather than recognizing overall performance, the OTS acknowledges one or more specific instances of exemplary performance. This program should not be used to recognize service anniversaries, holidays or birthdays, etc. In addition, employees can recognize each other’s achievements with an electronic appreciation card (e-Card). TYPES OF CONTRIBUTIONS ELIGIBLE FOR RECOGNITION The following are some examples of the types of contributions best suited for an On-The-Spot Award: Completion of a significant special assignment that is outside of normal job responsibilities. Completion of an assignment/project in less time than expected or where there were unusual difficulties to overcome. Volunteering for and working on special projects. Taking extra steps to resolve a troublesome situation. Displaying extraordinary initiative to develop and follow through on a difficult task. Planning a special event which is particularly successful because of the employee’s personal efforts. Handling an unusually heavy workload, such as when co-workers are absent or when vacant positions are not filled immediately. Development of new or revised procedures or other contributions toward production or process improvements. Contributions that enable us to make more effective use of our resources. Helping a co-worker who has an unusually heavy workload or a significant project. Making creative suggestions that improve efficiencies. Performing exceptionally in a crisis situation. AWARD AMOUNTS OTS awards are gift certificates that typically range from $100 to $200 but managers may recognize with higher award amounts (up to $500) for special situations or exceptional contributions. There is no limit to the number of OTS awards that an employee may receive in a calendar year as long as the total dollar limitation is not exceeded and good judgment is used in deciding awards. An employee may not receive OTS awards that exceed a cumulative of $1,000 in a single calendar year. Individual supervisors are responsible for ensuring compliance within the $1,000 limitation. E-cards do not count towards this limit. *On-The-Spot awards are subject to payroll withholdings, including taxes at rates applicable to single-sum payments.
Transcript of On-The-Spot (OTS) Award Guide for Managers On-the-Spot ...€¦ · On-The-Spot (OTS) Award Guide...
On-The-Spot (OTS) Award Guide for Managers
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On-the-Spot Recognition Program
OOG and OPC supervisors are able to immediately recognize employees for their day-to-day efforts that contribute to the success of business goals and/or employees who demonstrate a high level of teamwork contributing to the achievement of business goals and a positive team environment.
An On-the-Spot (OTS) award is granted by supervisors to recognize accomplishments that represent steps toward achievement of organizational goals or purposes, but for which formal recognition awards are not appropriate. Rather than recognizing overall performance, the OTS acknowledges one or more specific instances of exemplary performance. This program should not be used to recognize service anniversaries, holidays or birthdays, etc.
In addition, employees can recognize each other’s achievements with an electronic appreciation card (e-Card).
TYPES OF CONTRIBUTIONS ELIGIBLE FOR RECOGNITION
The following are some examples of the types of contributions best suited for an On-The-Spot Award:
Completion of a significant special assignment that is outside of normal job responsibilities. Completion of an assignment/project in less time than expected or where there were unusual difficulties to
overcome. Volunteering for and working on special projects. Taking extra steps to resolve a troublesome situation. Displaying extraordinary initiative to develop and follow through on a difficult task. Planning a special event which is particularly successful because of the employee’s personal efforts. Handling an unusually heavy workload, such as when co-workers are absent or when vacant positions are not
filled immediately. Development of new or revised procedures or other contributions toward production or process improvements. Contributions that enable us to make more effective use of our resources. Helping a co-worker who has an unusually heavy workload or a significant project. Making creative suggestions that improve efficiencies. Performing exceptionally in a crisis situation.
AWARD AMOUNTS
OTS awards are gift certificates that typically range from $100 to $200 but managers may recognize with higher award amounts (up to $500) for special situations or exceptional contributions. There is no limit to the number of OTS awards that an employee may receive in a calendar year as long as the total dollar limitation is not exceeded and good judgment is used in deciding awards. An employee may not receive OTS awards that exceed a cumulative of $1,000 in a single calendar year. Individual supervisors are responsible for ensuring compliance within the $1,000 limitation. E-cards do not count towards this limit.
*On-The-Spot awards are subject to payroll withholdings, including taxes at rates applicable to single-sum payments.
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OXY AWARDS
The On-the-Spot Award is a SuperCertificate® fulfilled by GC Incentives. A SuperCertificate can be in digital
format sent via email or in physical format sent via U.S. Mail. The recipient of a SuperCertificate will redeem it
for their choice of any merchant gift card(s) from the Oxy Redemption Site.
An E-Card is an electronic card sent via email to the recipient. It can be printed out for display.
SAMPLES:
Digital SuperCertificate Award
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Physical SuperCertificate Award – bi-fold cardstock / mailed to address provided in order
Front
Inside - top
Inside - bottom
Back
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E-Card
*emailed to recipient
*multiple (22) eCard designs available
*multiple (20) Occasion Messages available
*All award emails whether digital SuperCertificates or eCards will come FROM email address [email protected].
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AWARD SITE - The awards website must be accessed directly through the OxyNet homepage.
On the OxyNet homepage, scroll over “My HR” and click “My HR Home”
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When you arrive at the My HR page, click “On-The-Spot”
Award Site Home Page
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ACCESS LEVELS People managers have access to:
o Digital SuperCertificate - one-off order option (not bulk option)
o “Award My Direct/Indirect Reports” – For awards given to people that either directly or
indirectly report to them.
o “Award Outside My Direct/Indirect Reports” – For awards given to people that do not report
to them in any way.
o E-Cards
Individual contributors have access to:
o E-Cards
APPROVALS
Approvals are not required for awards given to a manager’s own direct or indirect reports. Monetary awards given
outside a manager’s hierarchy will require approval by the recipient’s manager. E-Cards do not require approval.
Note: As a User is placing an award order, the screen will indicate if an order requires approval before it can be
submitted through fulfillment. It will show the name of the Designated Approver.
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APPROVE/DECLINE AN ORDER *Approval emails will be received from [email protected]
1. Click on the Orders top-navigation link on the Award Site Home page.
2. Click on the Awaiting Approval link in the list on the left.
3. Click on an order link in the results displayed at the bottom of the page.
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4. Click the Approve or Decline button.
**If the order is declined, you must first enter a reason into the Approval Comments text box
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REVIEWING ORDERS / ORDER STATUS / PAST ORDERS *accessible via My Account > Order Details
*only orders that have been submitted (approved, if necessary) will display.
1. Click My Account then Order Details.
2. Use a date range or GCI order number, if helpful. *Orders are displayed with the most current at the top.
3. Click the order number link of the order in question. Order details for that particular order are displayed below.
(Will need to scroll down to see the details.)
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REDEMPTION SITE
Access to the Site
1. Click on the REDEEM NOW button within the digital SuperCertificate
2. Open up an internet browser, enter this URL https://oxy.redeem-it.com
Land on the SuperCertificate number entry page
Enter the SuperCertificate code found on the SuperCertificate
Ability to ‘stack’ multiple SuperCertificate codes
SuperCertificate Number Entry Page
Home Page
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CONTACT INFORMATION
OTS Award Administrators
Name Business Unit Phone E-Mail
Wendy Rico Mid-Continent 713-366-5996 [email protected]
Sarah Paik Permian EOR 713-366-5315 [email protected]
Stacy Cook Permian Resources - Delaware 713-366-5161 [email protected]
Sara Triplett Permian Resources - Midland 713-366-5607 [email protected]
Ellena Hughes OOG Headquarters 713-350-4644 [email protected]
Sony Patel OPC 713-366-5388 [email protected]
Stacey Clough OPC 713-366-5891 [email protected]
Yvonne Addison OPC 713-215-7225 [email protected]
GiftCertificates.com Customer Service
Customer Service / Customer Care Agents
8:00 AM to 8:00 PM Central M-F, Non-Holidays
800-773-7368 (Main)
Contact for:
Redemption process
Award balance
Redemption order status
Digital resends / Lost or stolen gift cards
