On City Branding
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Transcript of On City Branding
City Branding
It’s about EmotionIt’s about ExperienceIt’s about AestheticsIt’s about HistoryIt’s about TrustIt’s about AspirationIt’s about TargetingIt’s about Consistency
It’s the FUTURE
What is a brand?
Top 10 ways to derail your brand
1. Make your brand just about a logo and tagline
2. Proceed without research
3. Ignore your culture and heritage focusing solely on your aspiration
4. Engage the press for the first time during the unveiling
5. Have a huge unveiling and ask for feedback before you implement
6. Apply strict controls for usage by private sector and other public agencies
7. Make your brand strategy available to the public before implementation
8. Have your community vote among several logo choices
9. Appoint a large stakeholder group to approve creative development
10. Make a contest of creating your community’s slogan
Perception
How is your city perceived?
Who "owns" the image?
What is the unique value proposition?
Is your city ”lovable”? Why? Who does not think so?
Are you future proof?
Have you got a strategy for
moving the city forward?
Is it organized and
coordinated?
Across all departments?
Hidden assets
What are the hidden assets?
How can they create an uplift?
How much leverage do you get?
Community Brand Print
Brand Essence (reason for being)
Brand Values (guiding principles)
Brand Truths (help deliver the promise)
Brand Promise (what can you provide that other’s cannot)
Brand Benefits (consumer appeal)
Brand Personality (tonality)
Brand Platform Statement
Insights
Barriers
What obstacles are
standing in our way?
How are we going to
bypass them?
Payout
What do we gain if webecome the vision?
How much does inactioncost?
How much risk can you stand?
How much is your future worth?
Stakeholders
Who will support our
efforts?
Who gains?
Who loses?
Resources
What resources do we need
to create a better future?
How do we create them?
Tic Toc
How big is our window of
opportunity?
What are our milestones and what activities activities
are linked to them?
How long should we wait?
Community Brand Print
Brand Concepts: different creative concepts for communicating your brand
Brand Identity Guide: distinct options for bringing the approved brand concept to life
Brand Assimilation and Culturalization
Imagination
Our principles
• Innovative & informal
• Collaborative & inclusive
• Holistic & comprehensive
• Value focused & results
driven
• We elicit ideas, never impose views
• Customized solutions not formulaic responses
Key success indicators
• New jobs
• Higher average wages
• New startups
• New taxpayers
• New advertising
• New visitors
• New culture and image
• International connections
• More knowledge
The outcomes and deliverables
1. Analysis
2. Ideas
3. Road map
4. Master plan
5. Benchmark
6. Process design
7. Implementation
8. Process management
9. Monitoring
10. Communication of
results