Omni Channel Retail - NEORIS - Worldwide Channel Retail ... mgt, pricing, order management,...

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Omni Channel Retail Track manage and convert consumer interest into sales. Today’s consumer engages with a retailer’s brand on a shopping continuum and they expect a consistent, connected and personalized shopping experience. Consumers illustrate their interest by browsing products across home computers, mobile device, social media and ultimately in stores. Retailers must convert this interest into sales. The omni-channel experience is not only about the customer experience on the front end but it is also about improving back office operations like order fulfillment and inventory management to maximize revenues and profits

Transcript of Omni Channel Retail - NEORIS - Worldwide Channel Retail ... mgt, pricing, order management,...

Page 1: Omni Channel Retail - NEORIS - Worldwide Channel Retail ... mgt, pricing, order management, fulfillment and distribution center mgt are core components that will have to be scaled

Omni Channel RetailTrack manage and convert consumer interest into sales.

Today’s consumer engages with a retailer’s brand on a shopping continuum and they expect a consistent, connected and personalized shopping experience. Consumers illustrate their interest by browsing products across home computers, mobile device, social media and ultimately in stores. Retailers must convert this interest into sales.

The omni-channel experience is not only about the customer experience on the front end but it is also about improving back office operations like order fulfillment and inventory management to maximize revenues and profits

Page 2: Omni Channel Retail - NEORIS - Worldwide Channel Retail ... mgt, pricing, order management, fulfillment and distribution center mgt are core components that will have to be scaled

Mobile/Tablet & PC

Performance

UI Experience Management

CaaS

Google Glasses

Customer Care

Analytics

Social Media

Smart Cart/Shelves

POS

Security

Product Info

Order Management & Full�llment

Inventory Visibility

Customer Data

Promotions

Cart & Checkout

The Next Generation Of Retail NEORIS partners with retailers to help them create a true omni-channel customer experience.

NEORIS is an end to end IT ser-vice provider offering architec-ture, solution integration and AMS(Application Management Services) services. We partner with retailers to help them de-velop an IT roadmap that will drive the implementation plan for building their retail experi-ence of the future. We lever-age our NEORIS Omni-channel Framework, which is based on best practice SOA standards, to expose commerce and back of-fice functionality vial Restful and SOAP services.

Ecommerce SolutionsNEORIS is a hybris and IBM partner and has expertise implementing, customizing and integrating ecommerce solutions with hybris, webshpere commerce and Java in-house platforms.

Commerce API SolutionsOur API solutions provided a pre-defined RESTful API layer for core commerce capabilities. We integrate with retailer ecommerce platforms and corporate systems to provide consistent data and capabilities across sales channels.

Customer Controlled Shopping ExperienceWe provide enhanced insight into customer interest via explicit and implicit data collection techniques. Our individualized consumer insights are key to providing a personalized user experience.

Co-InnovationLet us serve as your innovation partner with our structured approached for creating working demos for your next generation retail experience. Our team is already implementing innovative solutions with wearable technology like Google glass.

Retail Back Office SolutionsBack office operations like inventory mgt, pricing, order management, fulfillment and distribution center mgt are core components that will have to be scaled up to support a seamless multi-channel experience. NEORIS offers retail ERP platform implementations from vendors like SAP as well as ESB development to expose back office systems to all sales channels.

Our Solution Areas

For more information about us, go to: www.neoris.com