OmarCV Pro(1)

Omar M. Saleem

Baghdad

Phone: +9647819980199 /+962 777778244

+9647700007130

E-mail: [email protected]

Date of Birth: 22-05-1978

Nationality: Iraqi

Objectives

Technical professional with more than 11 years of experience in the

telecommunications industry. Ability to convey complex, technical concepts into

understandable language for non-technical people. In-depth experience in product

management, Consistent record of improving profit margin, seizing cost savings, .

Proven ability to perform well under pressure with excellent leadership, management,

communication, customer service, and problem-solving skills.

Education

B.Sc. in Computer and Software Engineering

1997-2001, University of Technology, Iraq-Baghdad

Experience

Product Development Manager (March 2014 – May 2015) / Newroz Telecom Group.

Resume: Omar M. Saleem

A Manager with ability to guide a team who is in charge of product life cycle and

related business unit(s). A result oriented professional with a range that extends from

increasing the profitability of existing products to develop new products for the

company, capable of building products from existing ideas, and helping to develop

new ideas based on the industry experience and contact with customers. Capable of

turning the manager role into a strategic role rather than tactical.

Key Functions

Managing the entire 4G LTE product line life cycle from strategic planning to

tactical activities including -but not limited to- specifying the deployed CPE

type and customizing it.

Specifying market's technical product requirements for current and future

products.

Driving a solution set across development teams (primarily

Development/Engineering, and Marketing Communications) through market

requirements, product contract, and positioning.

Developing and implementing a company-wide go-to-market plan, working

with all departments to execute.

Analyzing potential partner relationships for the product.

Supervising 4G LTE CPE product procuring, customization, deploying and

post sales maintenance and customer services.

Contributing effectively in launching green field product and services under

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various technologies (CDMA, WIMAX, normal ADSL and with SIP service).

Development of feasibility studies, including technical solution and costs.

Coordination of activities with other teams, ensuring deliveries are done on

time.

Senior Core Optimization Expert / Core front office assistant manager ( April 2009 –

Aug-2013):

Shabakkat Cellular Company…/ Baghdad

Handling roaming activates from technical side.

Negotiating and obtaining the best wholesale rates for the preferential

roaming partners to reduce the cost and increase the revenue.

Preparing the configuration needed for a new roaming agreement with

operators as well as the test needed.

Monitoring the Quality of international roaming services for inbound and

outbound roamers.

Communicating with international carriers to solve the international call

and SMS complaints.

Handling the SIM cards database for all roaming partners.

Planning and organizing the day to day activities.

Analyzing and proposing the solution for the CSR degradation from the

performance report.

Studying/analyzing network related reports.

Solving the critical issues and guiding the other team members to

gain the competency.

NSS Team Leader/Core support manager: (December 2004 – April 2009)

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MTC Atheer/Zain since 2007 (Telecommunications company)

Planning and organizing the day to day activities.

Providing the technical support for marketing in regards of the new

offers, promotions and profiles.

Solving the critical issues and guiding the other team members to

gain the competency.

Providing the technical support for the Costumer care and call center

for the subscriber complaints.

Providing the technical support for the IT and revenue assurance

Depts.

Providing the technical support for the Roaming team with the new

roaming agreements and the already existing roaming partners.

Timely documentation of the newly implemented features and

circulating the same through the entire country core group.

Cellular network controller handling.

Full BSC integration.

GSM measurement handling.

Traffic Measurement Handling.

Customer profile handling in HLR.

SS7 network administration.

Number Modification troubleshooting.

Alarm Handling analysis.

Interconnection between MSCs .

USSD analysis Handing for Billing.

Digit analysis modification.

Traffic channels association of calls and detail specifications

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Traffic channels troubleshooting

PLMN Handling.

October 2003 – September 2004:

- Joined Amira Group, an American-based company specialized in

construction and trading in Oil and Gas, as an IT consultant.

- My duties were to supervise and troubleshoot the computer system of

the company.

- Also involved in managing the Iraq part of the main company network,

primarily supervising the companies communications with other

companies and troubleshooting the network.

July 1998-September 2003:

- Owned and run Al-Aik Computer Office in Iraq-Baghdad, where

computers were assembled to request. Technical support for both

hardware and software was also provided.

- Many medium-sized projects to supply large number of computers to

institutions were executed. This included the necessary technical

support.

- Setting up network support for small to medium sized companies and

providing the necessary maintenance and technical support. Database

support for some of the networks was also provided and maintained.

- Installing and troubleshooting Windows operating systems and other

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general use applications.

Technical Skills:

10 years of experience in GSM technology, especially in the MSC and HLR

part

Over 3 years of experience in computer hardware/software maintenance, LAN

management, troubleshooting, and networking

Over 5 years of experience in computer assembling and marketing.

Platforms:

- Nokia DX200 Platform

Experienced in:

- Nokia NED (MSC and HLR part)

- Secure CRT and Reflection (advanced Telnet applications for

accessing the Nokia MSC and HLR systems)

- MSC and HLR MML commands

- Traffica tool.

- Microsoft Office (Word, Excel, PowerPoint, Outlook and Access)

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Courses:

Participation in IN introduction in Kuwait (3 days in August 2005).

Training course in roaming field especially in (IREG test) in Jordan (6 days

November 2005).

GSM overview in Jordan (7 days in February 2006).

Training course in 2G Switching Core Network Operation & Maintenance

(2GSCNOM) in Nokia-UK (10 days in September 2006).

Training course in NSS Routing (NSS ROU) in Nokia-UK (4 days in

September 2006).

Training course in NSS Signaling (NSS SIG) in Nokia-UK (4 days in

September 2006).

OJT in Kuwait for level one of operation & maintenance (14 Days in July

2007).

OJT in Kuwait for level two of operation & maintenance (5 Days in Feb

2008).

Training course in Network Synchronization OSA (5581C) GPS-SR8 and

SYNC View,(OSCILLOQUARTZ Swiss Company) in Kuwait (7 days in

March 2007)

CCNA Training in Kuwait- Info center company- (12 Days in Feb 2008).

Note: References will be available upon request

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OmarCV Pro(1)

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