Ole Sereni Case Study

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ereni Leverages Technology to Reduce Cost rease Profits Nairobi’s Premier Luxury Hotel Adopts IDS NEXT Fortune Enterprise

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Ole-Sereni adopted IDS NEXT Fortune Enterprise v4.1 as it offered modules for all major functional areas of a hotel including Front Office Management, Sales and Marketing, Payroll and Accounts, F&B – the integration across all of these elements through the Property Management System is what has worked well for this one of a kind luxury property. IDS NEXT, is a global leader in providing ERP and total technology solutions for the Hospitality and Leisure industries. We have a track record that spans +26 years, have earned the trust of over 3200 customers globally, and have a strong presence in 40 countries across South Asia, Middle East, Asia Pacific and Africa. For more about us visit http://idsnext.com/ Phone: +91 9916134605 Email: [email protected]

Transcript of Ole Sereni Case Study

Page 1: Ole Sereni Case Study

Ole-Sereni Leverages Technology to Reduce Costs & Increase ProfitsNairobi’s Premier Luxury Hotel Adopts IDS NEXT Fortune Enterprise

Page 2: Ole Sereni Case Study

About Ole-Sereni

Ole-Sereni is a 134 room hotel located on the border of Nairobi National Park. The hotel is part of the much acclaimed Sarovar Hotels Pvt. Ltd, India.

IDS NEXT’s solutions had been adopted across numerous Sarovar properties and Ole-Sereni wanted to replicate their success.

Page 3: Ole Sereni Case Study

Software Needs of Ole-Sereni

A luxury hotel in Nairobi Kenya, Ole-Sereni or 'place of tranquility' as its name implies needed a robust solution that integrated all hotel processes from Front Office to Point of Sale, Back Office, Finance, HR and Maintenance.

Ole- Sereni also wanted insights into hotel functioning to better service guests and pre-empt requests.

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What They Say

“The advantages of an integrated property

management system are manifold but what

worked so well for us was the ease with which

one can learn how to use the system. ”

Ghulam Samdani, General Manager, Ole-Sereni

Page 5: Ole Sereni Case Study

IDS NEXT Solution• Ole-Sereni adopted IDS NEXT Fortune Enterprise v4.1 as it offered modules for all major

functional areas of a hotel including Front Office Management, Sales and Marketing, Payroll and Accounts, F&B – the integration across all of these elements through the Property Management System is what has worked well for this one of a kind luxury property.

Front Office Management Point of Sale Accounts

ReceivableSales and Marketing Banquets

Materials Management

Telephone Management

Food and Beverages

Costing

Financial Management HR and Payroll

Maintenance Management

Quality Management

SMS Alerts

K e y M o d u l e s o f I D S F o r t u n e N E X T E n t e r p r i s e D e p l o y e d a t O l e - S e r e n i

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Business Benefits to Ole-Sereni

Centralized reservation system in the IDS NEXT property management system ensures efficient management of guest enquiries and helps to collate occupancy and guest information via a user-friendly interface.

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Business Benefits to Ole-Sereni

Robust financial accounting system helped maintain updated cash flow statements and ledgers that are viewed across cost-centers.

Proactive planning of marketing strategies with helpful insights on market shifts and client based information.

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Business Benefits to Ole-Sereni

Link to online guest history allows hotel to personalize service to guest.

It also allows hotel staff to do an express check-in.

User friendly interfaces offer accurate reports and allow users to highlight discrepancies/ disparities.

Productivity reports have proven to be particularly useful for guest retention.

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About IDS NEXT

IDS NEXT, is a global leader in providing ERP and total technology solutions for the Hospitality and Leisure industries.

We have a track record that spans +26 years, have earned the trust of over 3200 customers globally, and have a strong presence in 40 countries across South Asia, Middle East, Asia Pacific and Africa.

Our clients include Ramada Hotels, ETA Star, Ramee, Sterling, Choice Hotels International, Swissôtel, Aitkens Spence, John Keells Group, Sarovar Hotels & Resorts, ITC Fortune Group, Royal Orchid Hotels, Pride Hotels, and many more.

Our portfolio of capabilities include Software Development, Mobility Solution and Total Technology Offerings. Our software products address every segment of the hospitality industry, including independent hotels, chain hotels, business hotels, resorts, clubs, service apartments, limited service, and restaurants.

For more about us visit http://idsnext.com/

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For a FREE Demo of IDS NEXT Software

email at

[email protected]