Older People's Day: Tackling Health Inequalities through Digital Inclusion
-
Upload
good-things-foundation -
Category
Presentations & Public Speaking
-
view
234 -
download
0
Transcript of Older People's Day: Tackling Health Inequalities through Digital Inclusion
3 year programme funded by NHS England
235,465 awareness raised
140,892 learnt to use health resources
Widening Digital Participation Programme
Widening Digital Participation Programme
Unemployed Older People
People on low incomes Disabled people
People with poor mental health BAME groups
Learners supported
• Embedding digital health in digital inclusion• Digital surgeries• Community outreach events
• Embedding digital health in informal learning• Training health and care professionals• Social prescribing
• A flexible approach
Successful models of intervention
Jobcentres • social housing providers • cancer support services • GP practices • libraries • carers’ groups • places of worship • mental health support services• hostels• pharmacies• refugee support organisations • care homes • schools and colleges
Partnerships are key
Learn My Way - Being Healthy
An increase from 65% to 87% Learners who have the information and skills to manage
their health through participation in the programme. 48% of learners have saved time
by doing something health-related online32% reported saving money
mostly through avoided travel costs
Benefits identified
Our Learners - Customers’ Experience
• 3rd year of NHS Widening Digital Participation
• 276 UKOL centres participating in Digital Health Information Network
• 8 Pathfinder centres
• Developing a new programme to continue our health work - watch this space!
Going Forwards
“The project has had the greatest impact where there’s been a passionate champion for the
project in the partner organisation.”
the need for a tailored, flexible approach to training that is
responsive to learner needs and interests
Hints and Tips: Embedding digital health in digital inclusion
“Health is often a conversation starter for our clients. This programme has given the
conversation somewhere to go.”
Checking the ratings of local hospitals proved really popular.
centre staff have taken tablets and laptops to community group
gatherings such as coffee mornings
The portability of tablets, laptops and MiFi devices has proved
critical for many centres working to engage hard-to-reach populations
and new audiences
Hints and Tips: Community Outreach
involves partnerships with specialist service providers (e.g.
disability service providers)
Get endorsement by the local Clinical Commissioning Group
(CCG).
Hints and Tips: Social Prescribing
establishing a referral pathway from GPs to UK online centres, for support of various kinds including
digital health skills
Careful training of staff or volunteers is important for
ensuring GPs and practice staff have confidence in welcoming
digital health trainers
Hints and Tips: Digital Surgeries
GPs often refer patients to UKOLCs who visit for a chat as
much as for health advice
Running one-to-one drop-in or scheduled sessions in the GP practice - Privacy for patients
needs to be considered
Careful training of staff or volunteers is important for
ensuring GPs and practice staff have confidence in welcoming
digital health trainers
Hints and Tips: Training health and care professionals
delivering tailored presentations that demonstrated online content
specific to the group of professionals being targeted
through local professional groups. Existing local networks were helpful in establishing contact.
improve their diet, take up more exercise, reduce alcohol and tobacco consumption and find new ways
to manage stress and anxiety
empowers them to take greater control over self-management of their own health and engage in a
more informed dialogue with health professionals.
Outcomes
“Technology is the key to the future of the NHS. Tinder Foundation is helping us realise the potential of digital health for everyone – particularly those most in need of our services”
Bob GannProgramme Director NHS England
Outcomes