Psychosocial Hazards

By Anum, Cindy Samantha, Komal, Tejbir

SHIFT WORK Identify - Work that takes place on a schedule outside the traditional 9 am – 5 pm day. Involve evening or night shifts, early morning shifts, and rotating shifts. Shifts can vary between 8 and 12 hours.

Assess - Depending on shift we can access what kind of shift is given to an employee

Control - Improve sleep pattern, make a routine, rest, relax, exercise

FATIGUE Identify - Fatigue is a continuing state of tiredness which leads to mental and/or physical exhaustion. It prevents workers from functioning within their normal boundaries.

Assess - Assess employee work performance, job evaluations, how many hours a person is working in a week.

Control - Take breaks, follow sleep pattern, make a routine

DRIVER FATIGUE Identify - Driver Fatigue is the state of tiredness

and sleepiness behind the wheel while driving to or from work.

Assess - How many hours a person is working a week, hours of sleep and amount of workload.

Control - Get a good sleep, avoid driving when drowsy (take naps when necessary), carpool or use public transit.

CUSTOMER AGGRESSION

Identify - When a customer exhibits rude and unacceptable behaviour towards an employee.

Assess - Turnover, training and absenteeism.

Control - Train employees how to properly deal with aggressive customers, make security contact information easily accessible and schedule two or more employees per shift.

OCCUPATIONAL STRESS

Identify - Any physically or emotionally harmful responses to work related situations (job security, workload, conflict, etc.)

Assess - Training and competency, work environment, job security, management pressure (deadlines), conflict (employees or customers) or workload.

Control - Utilize vacation/sick time, employee support (EAPs), prioritize and organize, relax and have a good amount of sleep.

BULLYING IN WORKPLACE

Identify - Repeated, unreasonable or inappropriate behaviour directed towards a worker, or group of workers, which creates a risk to health and safety. Employer's legal duty is to protect mental and physical health of employees including protection from harassment, violence and bullying.

Assess - Follow up with employees every month, have open door policy

Control - Find source of bullying.Let employees know, bullying is inappropriate and will not be tolerated; disciplinary action can be enforced.

WORK LIFE BALANCE Identify - Individual may have role overload,

Family Conflict, Burdens/Care giving

Assess - Employee burnout. Lack of performance, Increased absenteeism

Control - Parental Leave, EAP, On-site child care, seminars, and workshops. There are two aspects that are associated with work life balance.

1. Scheduling conflicts (lack of time) 2. Overwhelmed with the pressures of multiple

roles.

WORKPLACE VIOLENCE

Identify - Behavior intended to hurt, damage, or kill someone or something

Assess - Access based on Damage (people hurt, broken equipment, Environment/Person at Risk)

Control - Create written workplace violence and harassment policies and train employees on such policies Implement violence and harassment policies and EAP. Keep records of Workplace Violence

WORKING ALONE Identify -

Working without any interaction with any coworkers

Assess -

In confined spaces (such as tanks, grain bins or elevators, culverts, etc.).

ControlHave socials for employees, allow employees to interact with one another.

SUBSTANCE ABUSE IN THE WORKPLACE

Identify -Using drugs at work

Assess - Can be measured by noticing increased absenteeism, reduced productivity, Notice substances at the workplace

Control - Creating policies that clearly outline what is an acceptable form of behaviour and what isn’t. Promoting programs such as an EAP or referrals to services provided through the community, employers are able to help employees directly. Establish procedure/policy/ Mgt should be trained to handle the situation if it worsens at the workplace.

Substance abuse may affect the workplace and vice versa. The workplace today calls for alertness with quick reflexes and accuracy. The result to these can create serious hazards, and interfere with the reliability and efficiency of the work..

ENVIRONMENTAL TOBACCO SMOKE Identify - Exposure to smoke from a cigar,

cigarette, and/or pipe. ETS also contributes to second hand smoking

Assess - ETS can be identified through the presenteeism of the workplace. Basic signs are irritation to the eyes, headaches, cough/sore throat, and/or nasal discomfort.

Control - Hold an informative seminar or training. Enforce guidelines/policies that state preferred ways of handling ETS. Designate smoking areas

CHANGING WORKPLACE

Identify - Trends set globally, nationally, and locally that may affect the economics and demographics of a workplace. Ie: technology and job environments

Assess -

Job insecurities, health issues(stress), and job performance.

Control -

Ease employees through training and meetings.

Workload Management

Identify -Managing Tasks and responsibilities

Assess - Workers will experience physical and psychological fatigue. As well experience strains and increase in stress. With these effects, work performance will fall.

Control: DIscuss with employees and understand where the conflict occurs. Discover ways to assist the workload and evaluate to see improvement. Using a timetable, planning ahead.

Psychological Support

Identify - Support of employees' psychological and mental health concerns

Assess - Increased absenteeismConflict, withdrawal behaviours, loss of productivity, greater risk of accidents

Control - greater job attachment, job commitment, job satisfaction, job involvement, positive work moods

Job InsecurityIdentify -

Condition wherein employees lack the assurance that their jobs will remain stable and be available

Assess - Recession , outsourcing

Control - Use coping mechanisms for dealing with stress related to job insecurity

Psychological Protection

Identify -

Ensuring psychological safety for employees

Assess -

Appropriateness, Acceptability, Accessibility, Effectiveness, Efficiency and Safety

Control -

Training and development initiatives; communication strategies and approaches; formal policies and programs.

MENTAL HEALTH

INITIATIVES

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