OGIS-RI’s Global IT Services: Supporting Globalization of ... · PDF file"Gridow...

OGIS-RI’s Global IT Services: Supporting Globalization of Your Business

March, 2013

OGIS-RI Co.,Ltd.

Copyright 2012, OGIS-RI Co.,Ltd. 2

Contents

• Company Profile• Globalization Trends of Enterprises• Requirements for IT to Support Globalization• Solutions of OGIS-RI that Support Globalization• Services and Products• Case Studies• Global Locations and Partners


Company Profile

• Company name: OGIS-RI Co.,Ltd.• President: Hikaru Hirayama• Established: June 29, 1983• Capital: 400 million yen (wholly owned by Osaka Gas Co., Ltd., including indirect investment)• Sales: 51,200 million yen (Consolidated) 27,000 million yen (Unconsolidated) * Fiscal year 2010• Number of employees: 2,847 (Consolidated) 1,248 (Unconsolidated) * As of March 31, 2011• Office: Osaka, Tokyo, Senri, Amagasaki, Nagoya, Toyota, Katsushika

The United States (Silicon Valley), China (Shanghai)• Products and services:

– Information strategy drafting, consulting– Designing, development, operation, and management of information systems– System development for Osaka Gas Co., Ltd., leveraging system operation expertise

• Main challenges:– Suggest "100 Year Architecture" for achieving sustainable systems– Provide Open (using non-specified vendors and open sources),

Global (global development and delivery), and Information Services(consulting, education, SaaS, PaaS, EDI, and others)

– Provide the best solutions to customers from a viewpoint of them

- Suggest "100 Year Architecture" for achieving sustainable systems.- Provide Open, Global, Information Services.


The OGIS-RI Group

Sakura InformationSystems Co.,Ltd.

Tonghua Technology(Dalian) Co.,Ltd.

Ube InformationSystems, Inc.

OGIS-RI Co.,Ltd.

Ube Industries GroupOsaka Gas Group Sumitomo MitsuiFinancial Group

Shanghai Ogis TonghuaSoftware Co.,Ltd. OGIS International, Inc.

（USA）

Sakura System Service PTE. LTD.（Singapore）

AWS Group

Overseas Business Partners

Ci&TGroup

http://www.osakagas.co.jp/


Trend in Globalization Surrounding Enterprises

• Enterprise overseas expansion has been active. A new age when an increase of sales overseas is a key to future growth will come.

• The objective of overseas expansion to developing countries has changed from the reduction of production costs to market gains.

• For market gains on site, a prompt management decision suited for on-site situations is required.

<Rate of increase in overseas sales (manufacturing/non-manufacturing)>

<Functions growing in future overseas expansion>

* Extracted from the 2011 White Paper on International Economy and Trade

* Extracted from "Transition of the rate of overseas sales for each manufacturing and non-manufacturing" in 2010 White Paper on International Economy and Trade

The rate of overseas sales is increasing in both manufacturing and non-manufacturing.

14500

15000

15500

16000

16500

17000

17500

18000

18500

2005 2006 2007 2008 2009

(社)

* We have created these lists based on the 36th to 40th Survey of Overseas Business Activities (Ministry of Economy, Trade and Industry).

<Transition of the number of overseas subsidiaries>

The number of enterprises expanding overseas continues to increase.

For market gains, the enhancement of sales functions is increasing.


What Are Required for IT

Support for rapidly expanding markets

Global visualization of task processes and information

Timely information sharing to overseas offices

Standardization of tasks for more

efficiency

Visualization of marketing and

customer changes, and flexible and

prompt support for challenges

♦

What are required for IT

Global system integration and coordination

Globally integrated rules/mechanisms and governance from Japan

Establishment of global information sharing infrastructure

Quick introduction of systems

Flexible and prompt support for rapidly changing management environments and challenges

♦

What are required for IT

Global system integration and coordination

Globally integrated rules/mechanisms and governance from Japan

Establishment of global information sharing infrastructure

Quick introduction of systems

Flexible and prompt support for rapidly changing management environments and challenges

Overseas office

Japan head office


Our Solutions For IT Globalization

We provide services to support globalization of enterprise systems from three perspectives: global systems integration, global information sharing platforms and security.

Global

Systems

Integration

Global

SystemsSystems

IntegrationIntegration

Global Information

Sharing

Platforms

Global Information

Sharing

Platforms

SecuritySecurity

Support for Global Integration/Rollouts of Enterprise Systems

Global Integration Solutions

•CastIron

•Mule ESB

Support for Global Integration/Rollouts of Enterprise Systems

Global Integration Solutions

•CastIron

•Mule ESB

Map Information Cloud Service

“Business Guru Maps”

Global Large-Data Transfer Service

“Office Taku-File Bin”

Video+Slides Streaming

“Gridow Enterprise Service”

Customer Info Management

“Salesforce CRM”

Map Information Cloud Service

“Business Guru Maps”

Global Large-Data Transfer Service

“Office Taku-File Bin”

Video+Slides Streaming

“Gridow Enterprise Service”

Customer Info Management

“Salesforce CRM”

Global ID Solution

“ThemiStruct”

Open Source Software Compliance Solution

“Palamida”

Global ID Solution

“ThemiStruct”

Open Source Software Compliance Solution

“Palamida”

Products and Services


Global Integration/Expansion Support of Enterprise Systems

Global System Integration Global System Integration

How would it be possible to create a mechanism to instantly understand activities of each office around the world?

Sales information, labor costs, business activities, production information, inventory information...etc.

How would it be possible to evaluate business conditions of each office with a common rule?

How would it be possible to provide support for systems to enhance activities of overseas offices?

These issues are resolved by globally integrating systems or rolling out the proven systems to overseas offices.OGIS-RI supports customers' system global expansion by establishing a project framework using our accumulated expertise of introduction of systems and the partnership with overseas partners in China and south-eastern Asia.

<Examples of support using overseas offices>

• Support requirements research in overseas offices.

• Support domestic and overseas system development.

• Support introduction and operations of systems to overseas offices.

• Support standardization of IT monitoring and operations in overseas offices.


• Provided services– Support the consulting and system construction introduced by SAP.– Support expansion and introduction to overseas offices.

• Framework and procedures– System construction, expansion, and maintenance services based on the partnership with on-site

enterprises.• Abundant achievements in the accounting field for domestic introduction.

OGIS-RI has a lot of achievements in the SAP system construction for 17 years. OGIS-RI supports global integration and expansion for SAP by using the expertise obtained from the achievements and the partnership with overseas partners around China and south-eastern Asia.

Global Integration/Expansion Support for SAPGlobal System Integration Global System Integration

Customer (Japan head office) Customer (overseas on-site subsidiary)

Overseas on-site partner• Research and understand on-site

business conditions.• Support introduction and migration on site.• Provide operational support after

introduction on site, etc..

OGIS RI• Research and learn the customer's system.• Develop a system using on-site partners.• Totally control a project, report its results to the Japan head office, and others.

<Example of support>

Response

Coordination

InquiryReport

Inquiry and request

Instructions and supportfor activities

Request for improvement


Global Coordination Solutions "IBM WebSphere CastIron" and "ESB Mule"


How would it be possible to achieve uniform management and visualization of information by coordinating systems across offices, not constructing and deploying a globally integrated system?

How would it be possible to create a mechanism which can understand information spread across offices in real time?

Restrictive target systemsTo achieve a coordination in a short time,

choose

Cloud application

Cloud application

On-premises application

・・・

CastIron

It enables a coordination between a cloud and an enterprise system in only a few days. It also provides a real-time data coordination, so you can understand globally spread information in real time.

Mule ESB

This is an Enterprise Service Bus that uses the open source developed by Mule Soft in the United States. It can construct an infrastructure which enables a flexible coordination across many systems.

TokyoTokyoNYNY

ShanghaiShanghai

To achieve an infrastructure which can flexibly connect many systems across multiple offices,

choose

http://www.avcom.com/partners/sun.shtml

http://www.avcom.com/partners/sun.shtml


Cloud-type Map Information Service "Business Gle-Map"

Achieve the function [Web map x customer management] as a cloud-type service.Provide the less expensive map information system using Google Maps API Premier and the open source software.

Global Information Sharing Infrastructure Global Information Sharing Infrastructure

* We have a contract with the development partners of Google and GoogleMaps.

<Advantages of using this service>

You can check a location in a map where you visit and use the route search to visit there without getting lost.

You can register a visit history immediately and easily.

You can see business conditions around where you visit.

You can understand where to visit next.

<Features of the service> • Make tasks more efficient using the familiar Google mapTM.• Provide the out-of-the-box task template

(support for business activities and field services, object management, and safety confirmation).

• Manage data with the great security.• Not require additional software and hardware. Enable short-term and low-cost

introduction.


Global Large-volume Data Sending and Receiving Service office Taku File Bin"

Safe transmission of large-volume data to overseas offices and business partners can be achieved!


How would it be possible to send and receive large-volume data smoothly?

There is no way to send large-volume data electronically to overseas offices.

Large-volume data exceeding MB or GB cannot be sent as a mail attachment.

How would it be possible to send and receive large- volume data with safety and security?

Need to reduce an information leak risk due to wrong mail transmission.

Unable to know "who" sends files, "where" files are sent, and "which" files are sent.

Employee A Destination B

Register a file sending to B.

Automatically send a download site notification mail.

Notify B of a one-time password automatically issued from the system.

Use Office Taku File Bin

<Features of the service>• Enable to send files up to 1GB (giga byte) per

transmission.• Manage download with a one-time password to

enhance support for wrong transmissions.• Save and search logs of all file conversions.• Provide the sufficient administrator functions such as

user registration, file size restriction, and others.• Support three languages (Japanese, English, and

Chinese).

Video+Slides Streaming Cloud Service "Gridow Enterprise Service"

Direct jump to any slide by clicking on a thumbnail. The video will synchronize automatically.

グローバル情報

共有基盤

グローバル情報

共有基盤

Gridow Enterprise Service (GES) let you stream video and presentation slides simultaneously in the same screen. Supports live recording and online editing using ordinary PC with a Web camera.


Customer Information Management "Salesforce CRM"

Wish to share customers' information at overseas offices.Wish to standardize sales information management.Wish to reduce task load at overseas offices.


These issues are achieved with Salesforce.com which includes the business and marketing support feature as standard.

It uses the cloud-type application infrastructure "Force.com" and can construct a flexible system to meet customers' needs in a short time, making use of its features. You can accumulate and share numerical information such as customer information and sales in the cloud environment.

<Expected effects> You can understand customer information and

business negotiation status in real time, and suggest a continuous and best idea for customers.

You can visualize and analyze customers' or your own activities for more efficient activities.

You can standardize tasks which were dependent on individual skills.

Customer information

Sales performance

Database

Data inputUse of data

Information collectionanalysis

Over seas office

Japan head office


Update authentication, role, and attribute information in an integrated way.

Global ID Infrastructure Solution "ThemiStruct IDM/WAM"

Wish to construct an ID management infrastructure on a company-wide (including global) basis.

Enhance corporate governance.

Reduce operational load and make administrative tasks more efficient.

Wish to immediately support system integration at overseas expansion or M&A.Wish to deal with a rapid increase of

users without an additional heavy investment.

Wish to flexibly deal with changes and diversification of access methods.Wish to offer an environment

accessed from domestic or overseas and outside of the office, with providing security.

ThemiStruct-IDM/WAM

Enables you to create a globally standardized ID integrated authentication infrastructure.

Personnel systemPersonnel system

Users informationUsers informationmeta databasemeta database

ID management systemThemiStruct-IDM

Create or delete IDs and update attributes or roles in a timely fashion, working with the personnel system.

LDAP

ActiveDirectory

Business application etc.Business application etc. Provide information about authenticated users and their roles.

Unify management of account policies.Unify management of access rights to applications.

Integrated authentication management systemThemiStruct-WAM

You can use a logon or Web application with an integrated ID and password.

<Advantages>

Make administrative tasks more efficient.• Uniform management of ID management and authentication

processes

Reduce security risks.• Uniform management of access control by the system• Storage of access records

Reduce development costs and license expenses.• Individual implementation of authentication and access

control features is not required.

Improve user-friendliness.

SecuritySecurity


OSS Risk Management Solution "Palamida"

Palamida is a tool that can

automatically identify usage and licenses of open source

software (OSS). It can also detect software vulnerabilities.

We also conduct auditing service to the client’s software projects by using Palamida.

SecuritySecurity

＜Advantages＞

Prevention against risks of unintentional OSS usage

Accelerate development and software acceptance through more efficient code verification

Mitigate lawsuit and liability risks of deployed software

Product security improvement

＜Product Features＞

Excellent detection accuracy

Automatic OSS detection based on rules

Effective audit report management within the company

Global end-user support service

Our Shanghai office also uses Palamida tool in offshore

development.

OSS is analyzed through scanning the target source code and binary files, etc. Comprehensive OSS composition report is generated based on the detection results.


Others Provided Services (1/2)

Service field Service name Overview

IT infrastructure construction

Network environment construction

• Design and construct an office LAN or server, construct mails or groupware, or construct security environments.

• Construct an exclusive line, connecting a Japan office with on-site offices, or an international IP-VPN.

Construct a teleconference or Web conference system

• Introduce the video-conference system manufactured by Polycom, which has a good reputation for video and sound.

• Introduce the Web conference system IC3, which has a good reputation for the simple user interface and smooth documentation sharing feature.

IT infrastructure operations

Data center • Arrange the Japanese and local data centers in Singapore and provide operations, support, and monitoring services.

• Enable to support disaster recovery.

Help desk Support product overseas expansion and global system use in English, Chinese, and Japanese for 24 hours a day, 365 days a year.

Information security Entering and leaving management

Introduce the uniquely developed entering and leaving control system to prevent tailgating to the office. Use the finger vein authentication system to enable the identification of registers and to achieve a high security office.

PC/network security • Introduce the finger vein authentication system to enhance management of login to personal computers and servers.

• Provide the product "ProvisionNet" which combines IT assets management with the information leak and access monitoring feature of personal computers and servers.

Certification • Provide the consulting service for certification and operations of PIPA (Privacy Information Protection Assessment) being a Chinese privacy mark.

• Offer the representative service for application to bring in encrypted products to China.


Others Provided Services (2/2)

Service field Service name Overview

Business system

Personnel Attendance management system

Provide the attendance management system using the finger vein authentication system.

Quality test system for human resources: "CUBIC"

Measure human qualities through individual characteristics, the environmental adaptability test, and the organization vitality test. It can clarify whether or not persons are constitutionally suited for the appropriate job, which reduces hiring mistakes of local staff and improves cost performance.

Sales management

Import and export management system: "TOSS Series"

Integrated system for "sales, claims, obligations, tax affairs, and inventory control" which sufficiently knows Chinese business customs and supports various types of imports and exports.

Production management

Production planning scheduler:"FLEXSCHE"

Auto scheduling software operated in manufacturing process control. It can improve the accuracy of production and process planning! Also, it provides a flexibility applicable to conditions specific to each factory.

Inventory control system: "CompactEye"

Actual performance collection, inventory control, and production management system of raw materials, immediate products, and completed products for the manufacturing industry. It uses the touch panel PC and the handheld terminal to enable the simple inventory control.

Product development

Product test service Provide the test service of digital devices such as a personal computer and a printer in three languages (English, Chinese, and Japanese).

BPO (Business Process Outsourcing)

Map maintenance outsourcing

Take over the management and operation of the map information system which mainly supports underground facilities such as gas or water piping, and provide the services including data updating.

Global human resource development

Global leader centralized training

Provide the residential training for language (English) and IT technologies in Philippines.

Case Studies


Global Coordination Solution "Mule ESB" User Case


Introduction background and issues Introduction points Expected effects

Construct a communication infrastructure which can coordinate data across offices, not affected by the system condition of one office.

Completed as the communication infrastructure supporting global information sharing.

Overview of the customer

Type of industry: Major transport equipment manufacturer

Constructing the asynchronous communication infrastructure

using Mule ESB

Now promoting integration of servers spread around the world to the several data centers.

Transfer data coordination across offices from batch transmission to messaging so that received data or inventory data spread around the world can be shared in an almost real-time way.

Wish to ensure the independence of operations so that data coordination is not affected even if a system in any location is down.

Wish to construct a common communication infrastructure on a company-wide basis which enables asynchronous communications with messaging, as described above.

<Evaluation points>

• Sufficient coordination with legacy systems.

• The advanced communication features such as the dynamic route selection and the multicast can be used.

• Operational management of traffic measurement and fault decision can be unified.

Place Mule in each office. The customer achieves the communication infrastructure which uses the messaging service and supports data coordination across offices in an almost real-time way.

Domestic office ESB

Overseas office ESB

Overseas office ESB

Overseas office ESB

Overseas office ESB


Global Coordination Solution "IBM WebSphere CastIron" User Case


Introduction background and issues

• The customer could not unify management of data and use information efficiently across global offices.

• Wish to update and share customer information of delivered machinery and maintenance information in real time.

• Wish to achieve data coordination of the current system as an initial phase of a planned integrated infrastructure (the required period for this may be possibly restrictive).

• Plan to use the cloud (SFDC) (under construction).

• Wish to achieve coordination immediately after SFDC is released -> Wish to achieve it in a short time.

• Wish to select more cost-effective measures than those of the handset SI.

• This solution can be used in the term license※

in the required term only (without having assets).

• It enables real-time coordination.

• It achieves coordination without coding, in a simple manner and in a short term.

• Higher return on investment, compared with the handset. - Coordinate project completed in a short time. - Contract pattern suited for duration of use.※

• Since the coordination system has higher actual performance and popularity in Europe, introduction to overseas offices has less resistance.

Introduction points

• The customer achieves uniform management of data and information utilization across global offices at low cost and in a short term.

• Coordination using Excel or mail attachments is shifted to the real-time coordination.

• The customer can understand task conditions after receipt of order from anywhere by sharing data on the enterprise system on the cloud.

• The customer can improve customer support by sharing and using maintenance information. The customer can improve customer retention and royalty!

• The customer can also support an expected integrated infrastructure by SAP.

Expected effects

Offer advantages in global coordination. Enable real-time coordination of the device master, customer master, device delivery information, and maintenance records.

SQLSQLServerServer

Domino Domino DBDB

SQLSQLServerServer

DominoDomino DBDB

・・・

Send coordination information as a mail attachment.

Access coordination

Maintenance records

Coordinate necessary data in real time.

Coordinate necessary data in real time.

After introduction

Before introduction

* In addition to buying appliance products, you can conclude a license agreement by year.

Unify management of data in the head office system.

Unify management of data in the head office system.


Type of industry: Major machine tool manufacturer


Global ID Infrastructure Solution "ThemiStruct IDM/WAM" User Case


Construct a global integrated authentication infrastructure using OSS to achieve the reduction of development and operational costs and the efficiency of ID management work.

<ID management system image after introduction>

Type of industry: Major transport equipment manufacturer


Introduction background and issues

<Background>• Increase of user types and overseas users.• Needs for integrated authentication to domestic

and overseas affiliate companies' systems.• Increase of the needs of prompt management

of ID and authorities.<Issues>Limited ability due to the aging of the existing

infrastructure system.Wish to globally unify management of ID and

access rights.Ensure sufficient flexibility and expandability

supporting size and diversity.

Introduction of Themistruct IDM/WAM• Infrastructure based on the open source.• Make the design to be a white box by

providing source code.

Support for technical transfer by OGIS-RI• Construct and provide an verification

environment.• Provide the education of product features and

architecture.

Introduction points Expected effects

The customer constructs a new authentication infrastructure base using a standard and open technology.

Based on an open source, it can be constructed and operated under customers' initiative.

Now promoting introduction of this solution to overseas controlling offices. Then, the customer achieves an authentication coordination across controlling offices and aims a globally unified ID management structure.

<Authentication system image after introduction>

General system General system

ThemiStruct IDM

Domestic DC center Overseas controlling office Overseas local office

ID repositoryID repositoryThemiStruct

IDM

ThemiStructIDM

Replication

User

System administratorID administrator

Change a password

ID managementSystem

management Use the system

Web application

Web application

・・・Authentication server

Web application

Web application

・・・ Authentication server

Domestic data centerData center totally controlling

overseas officesThemiStruct-WAM ThemiStruct-WAM

Overseas network

UserDomestic office A

UserDomestic office B

UserOverseas office 1

UserOverseas office 2


Global Large-volume Data Sending and Receiving Service “office Taku File Bin" User Case

Introduction background and issues Introduction points Introduction effects

Achieve safe data transmissions to overseas, which enables users to do work without being aware of the difference of languages.

After introduction

Before introduction



Type of industry: Major manufacturing

<Background>• To support globalization of markets and production,

overseas offices and partners have increased, and digital data exchange with overseas has also increased.

<Issues>There was no way to exchange large-volume data

with outside of the office including overseas offices.• Mail data through media.• Attach divided pieces of data to several e-

mails.• Use a charge-free file transfer service.

There are needs for a tool which can provide flexible support for increase and decrease in number of users, and has a scheme to receive files from outside of the office.

Introduction of cloud-type product

<Evaluation points of service features>• User-friendly, simple, and intuitive interface.• When receiving a file from outside of the company,

users can grant someone a temporarily used ID. The ID will be automatically deleted at a certain logic. Operators do not have to register or delete it.

• Cloud-type product with no asset.<Evaluation points by OGIS-RI>• Expertise based on a lot of actual performance of

"Taku File Bin", and correct proposal backed up by the expertise.

• Flexible customizing support to meet customer needs.

With the feature of selecting the English operation screen and e-mail texts, the range of both sending and receiving large-volume data with foreigners has expanded.

User friendliness in data transfer has been improved, which contributes to more operational efficiency.

The user-friendly service enables operators to reduce time to respond to inquiries and to achieve a mechanism with security.

Japan side Overseas office or partner

Unfortunately, I cannot transmit large-volume data (including a design drawing) to overseas...

A file delivery notification is received as an English e- mail. Users can operate it on the English screen. Users can communicate with local stuff smoothly!

Large-volume data can be exchanged securely.

English

English


Video + Slide Simultaneous Delivery Service "Gridow Enterprise Service" User Case

Add the user presentation upload feature to the existing Web site.Enhance the global information transmission capacity.



Type of industry: International exhibition steering body

<Background>• To promote products/services targeted for the

global market, enhancing transmission capacity on the Web is required.

<Issues>There is no way for the company participating

in the exhibition to make a presentation of products/services on the Web at low cost.

• Attractions cannot be introduced sufficiently by the downloaded document only.

• The video is only used on the video site. Watching it takes much time, so visitors do not see it.

• It is too expensive to submit an order of creating a video to a vendor.

<Evaluation points of service features>

•Participating companies can create presentation contents by themselves without ordering a vendor to create a video.

•They can reshoot and replace contents easily.

•Since it is a cloud-type service, they do not need to install a video streaming server, which does not burden high load to an infrastructure.

The exhibition Web site has higher information transmission capacity, which contributes to improvement of matching between visitors and participating companies.

Participating companies can change presentation contents at the exhibition, seeing visitors' reactions. Thus, a non-conventional alive Web site has been achieved.

-Introduction of participating company ○× Inc.Main product: Gridow Enterprise ServiceTo download its document, click here. It is difficult to introduce the product's attractions

with characters and images only.

The product's attractions cannot be introduced sufficiently unless the video is completely watched.

Introduction of Gridow Enterprise Service

Introduction background and issues Introduction points Introduction effects

For the products/services introduced by the participating company, the upload feature of presentation contents has been added to the exhibition site.

http://www.gridow.com/


OSS Risk Management Solution "Palamida" User Case

Issues

A risk has been exposed when OSS is used at overseas (China) development offices.

Wish to find problems early and to resolve them promptly in overseas product development.

Wish to reduce load to check acceptance in Japan.

Introduction of Palamida to China development office

Introduction points

The process has been changed; the development office uses Palamida to verify products and then deliver them to Japan.

Japan OSS usage policies have been applied to China development offices.

Promote expansion to other overseas development offices to further enhance corporate governance.

Effects

Achieve overseas expansion of software inspection policies in Japan.

Construct a global and safe development structure.

After introduction

Before introduction


Governance Control Governance Control

Type of industry: Major electronic manufacturer

<Evaluation points>

• Introduction results in Japan.

• High discovery accuracy.

• Abundant diagnosis expertise of OGIS.

• Overseas support structure and quality equivalent to those in Japan.

Develop at a China office.

Verify and check acceptance in Japan.

A problem is found!

Delivery

Verify and ship in China.Promoting

expansion to other offices.


[OGIS-SSS Example] Energy Related Company, Example of Constructing Infrastructure in Singapore Office

Background

• Establish an office in Singapore to enhance businesses there.

• Plan to establish it in a few years, not long- term.

IssuesWish to immediately construct a network before establishing the Singapore office so that communications to the head office and its system can be used.Construct a network in quick delivery and at low cost.Ensure the quality of response security equivalent to Japan.

SupportsResearch information about how to construct a network and provide its consulting services.Purchase necessary equipment on site.Construct a network (connections of equipment, initial settings).Operational support.

• Receive inquiries and provide support by telephone and onsite if problems occur (regularly, in emergencies).

• Investigate problems, configure a network, negotiate with on-site vendors.

• Cooperate with Japan and isolate problems.

EffectsWith the Internet + remote access method,

the network has been constructed in a short term.The support structure has been established in Singapore.

(In emergencies, support staff can rush to users in 30 minutes with one phone call).

Customer (Head office, Japan)

Customer (Singapore office)

Report and check/adjust

Inquiry and request

User department

Information system department

Respond and support

Inquiry

Coordination‧Totally control a project.‧Report a project to the Japan head office and adjust it.‧Research the head office security policies.

•Research the on-site infrastructure system.•Purchase equipment and construct a network on site.•Operational support on site.

Report, check, and

adjust

Construct a network based on Japan head office's security policies. It helps smooth performing tasks with the safe support structure after the office is established!


[SOT Example] Certain Building Material Manufacturer Sales Support System in China, Requirement Definition Consulting, RFP Creating Support

Supports

Research and interview business conditions, and analyze tasks on site.

Visualize the task flow performed by each person in charge.

Analyze task flows with some items not checked or duplicate task flows, and suggest KPI and an ideal task flow.

Future deployment

Support for considering systemization to achieve an ideal task flow.

Plan to define requirements for a documentation management system or a workflow system and to design architecture.

To improve customer satisfaction in China, improve tasks and start to consider systemization for the improvement. Visualize a task flow and suggest an ideal flow as a partner.

Background

In China, factories have been established in each location, and products have been sold. With an increase in sales, business fields, and sales persons, sales tasks have been complicated. Thus, a risk of insufficient management has been raised as a whole.

- Improve tasks

To improve customer satisfaction to meet future markets' demands, improving the quality of the customer service is required. Improving the delivery period is desired especially.

Issues

- Enhance internal control

Wish to mange security, authorities, and documentation thoroughly and to reduce task risks.

- Use data efficiently

Wish to understand information at sales each stage in the whole company for a long time and to use it for sales forecast and production management.

Research and analyze

the current status

Clarify requirement functions

Consider systemization

Create RFP

* Transferring employees from OGIS-RI also participate in considering systemization.

Global Locations and Partners


Global Locations and Partners

Shanghai

Singapore

TokyoOsakaDalian

San MateoUnited Sates of America

・Our global network covers Mainland China, Southeast Asia and the

Americas.

São Paulo

OGIS-RI Location

Overseas Business Partners

GROUP Overseas Location

Phillipines

• Offshore Software Dev• BPO (Map Maintenance and Backoffice)

• Localization IT Services• Solution Business for Local Market

•Global Agile Software Dev.•Brazilian SAP Rollouts

•R&D•Venture Collaboration

• Japanese- and English- enabled Software Dev

• Embedded Software Dev• Global HR Training

•IT Infrastructure Services•Server Hosting and Management•Systems Dev covering Southeast Asia

• Solution Dev for Chinese Market• Dev of Hardware-Software Integrated Product


OGIS International Company Profile

• Company name: OGIS International, Inc.• Established: October 2000• Capital: 100 thousand dollars• CEO:

– Asanobu Yamasaki (Senior Executive Officer, OGIS International, Inc.)

• Number of employees:– Two administrators (part-time), employees (full-time: two,

part-time: one)• Services:

– Develop base technologies for achieving 100 year architecture

– Research and develop technologies for achieving cloud integration

– Close cooperation with partners in the US– Research US companies having new technologies and

products

-Create new businesses with the advanced technology in Silicon Valley and the partnership with venture companies.

- Support worldwide issues.


• Company name: Shanghai Ogis TongHua Software Co.,LTD (Abbreviation: SOT)

• Launched: October 1, 2007• Capital: Two million Chinese Yuan

– TONGHUA TECHNOLOGY (DALIAN) CO.,LTD. 51%– OGIS-RI Co.,Ltd. 49%

• Number of employees: 165 (As of February, 2013)• Location: Shanghai Withub White-cat Science Park, Building Number

4, 3rd and 4th floor 641 Tianshan Road, Changning District, Shanghai

• Services:– Development, designing, and maintenance of software with

offshore– BPO (Business Process Outsourcing) business– Selling in-house products, and providing technical consulting and

services• URL: http://www.sot-soft.com

Shanghai Ogis TongHua Software Co.,LTD Company Profile

- Provide various IT solutions for Japanese enterprises going to China. - Develop offshore and deploy BPO business handling map information.


TONGHUA TECHNOLOGY (DALIAN) CO.,LTD. Company Profile

• Company name: TONGHUA TECHNOLOGY (DALIAN) CO.,LTD.• Established: July 1, 2001• Representative: Xu Yan (President)• Number of employees: 120• Location: Science and Technology Park B 2F, 80 Ruanjianyuan

Street, Ganjingzi District, Dalian• Products and services:

– Software offshore development– Hardware/LSI offshore development– Solution business for Japanese enterprises going to China– Employment and worker dispatching undertakings for Chinese IT

technical experts• Quality system

– CMMI level 3 (June 2006)

- Plan and suggest Chinese traditional hardware/software integrated solutions.- Provide solutions of Japan's original technologies such as the finger vein authentication for Chinese markets.


Sakura System Service Company Profile

• Company name: Sakura System Service PTE. LTD.• Established: April 1990• Capital: 100 thousand SGD• Representative:

– Tadakazu Yanagi (Managing officer, Sakura Information Systems Co., Ltd.)

• Number of employees:– Four administrators (one of them works full time), employees

(transferring: Two, locally-hired: 11)• Location: 77 Science Park Drive, #02-20/21

Cintech III Singapore Science Park, Singapore• Services:

– Software development– Designing and maintenance of office networks– Selling hardware/software– Web services (constructing and maintenance)

- Provide IT consulting and develop systems for enterprises going to south-eastern Asia.- Provide services related to the Singapore data center having resistance to disasters.


AWS Company Profile

• Company name：AWS• Established：December, 2005• Capital：260 million yen• Representative and Chairman: Masayuki Aoki• Number of employees：~490 (Japanese-30, Philippine-460)• Location:

– Tokyo, Osaka, Hong Kong– Philippines (Alabang, Makati and Cebu)

• Services：– Dev of software and hardware– Dev of business applications– Dev of control and embedded software– Product testing and evaluation– ITO/BPO– Global leader training programs

・IT services with Philippine engineers speaking both English and Japanese・Embedded software dev and product testing & evalution services


Ci&T Company Profile

• Company name: Ci&T Software S/A• Established: 1995• CEO: Cesar Gon• Number of Employees：about 1700• Location:

– Brazil, Argentina, United Sates, Japan, China and England

• Services: – Agile Development, maintenance and operation

of IT systems (for web, smartphones, SAP, BusinessObjects, etc.）

・Nearshore Agile Software Dev Services for North American Companies・Enterprise System Rollouts targeting Brazilian Market


Inquiries

• Contact Information

Ms. Miwa Suzuki

Global IT Solution Marketing

Sales Planning Department, Sales Division

OGIS-RI Co.,Ltd.

E-mail：

[email protected]

TEL：

+81 3-6712-1201

FAX：

+81 3-6712-1202

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