Get inspired! Take your work, skills and career to new heights

32 Free seminarsFrom everyday skills to business insight

helping you work smarter, not harder.

PLUS: Networking, Expert Advice

Events Made Easy! Inspired Ideas For Suppliers,

Gifts And Venues

15 MAY | 10AM - 6PM16 MAY | 10AM - 5PM

EVENT GUIDE AND SEMINAR PLANNER

Of�ice Management PAE x h i b i t i o n a n d C o n f e r e n c e

This show guide covers everything that you’ll find at Office Management & PA exhibition and conference across both days, from the comprehensive seminar schedule to every exhibitor for you to visit on the show floor. Hopefully, you’ve received it in advance of the show, giving you time to open your diary and create a schedule that ticks off your must-attend sessions.

The Office Management & PA seminar schedule is delivered by some of the best-known names, thought leaders and experts from the world of office profes-sionals, offering cutting-edge advice and demonstrating the latest technologies, products and services. You’ll find out first-hand from the inspirational experts how you can create a digital office, benefit from a virtual assistant and plan the perfect event. You’ll hear from the very best speakers, such as social media pioneer Penny Power; and Chris Powell, the Events Expert. See opposite to find out more about our exclusive schedule of keynote speakers. Every seminar is free

Hello and welcome to the exhibition and conference dedicated to office professionals! This event brings you the latest techniques, tools and systems to support your work and career.

WELCOME TO OFFICE MANAGEMENT & PA 2014

OFFICE MANAGEMENT & PA MAY 2014WELCOME2

to attend, but places are on a first-come, first-served basis so please make sure you get there early!

Our exhibitors cover every area of office management, from document manage-ment and toner supplies to green cleaning and events catering. And don’t forget to take advantage of the huge range of networking opportunities to establish or cement professional relationships and even advance your career.

Whether you’re an office manager look-ing for ways to reduce operating costs, or a PA searching for the latest software to streamline your workload, you’ll find everything you need at Office Manage-ment & PA.

We look forward to seeing you at the show.

The Office Management & PA Team

CONTENTSHEADLINE SPEAKERSThe essential sessions featuring the very best advice and latest information from the world of office professionals.

SEMINAR SCHEDULEFull details of every seminar, with times and locations to help you arrange your diary in advance.

SUPPORTERSThe businesses and organisations that help make Office Management & PA possible.

EXHIBITOR LISTINGSThe complete list of every exhibitor at Office Management & PA.

FLOOR PLANSee where you can find every exhibitor, seminar hall and show feature.

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Since 1983, Penny has built sales channels and helped the technologically challenged. 15 years later, she founded Ecademy, the UK’s first social network for business - beating LinkedIn by four years and Facebook by nine! The business was sold in 2012, with a global community of over 600,000 micro-businesses.

Penny’s book, “Know Me, Like Me, Follow Me” was published in 2009, followed by her Manifesto for Digital Business Britain in 2011, supported by Mark Prisk MP, UK Business Minister. She also founded the Digital Youth Academy (DYA), bringing a new apprenticeship to market to help young people get jobs that played to their ‘born digital’ strengths and embed them into our SME community to help them

It isn’t everybody that can claim to have beaten LinkedIn and Facebook, but Penny Power OBE launched her social network for business years before either of them. When she offers to help you understand how social media can work for your small business, you really should sit up and listen.

PENNY POWER OBE

BEATING LINKEDIN AND FACEBOOK AT THEIR OWN GAME

Building Your Social Credibility To Grow You And Your Business

Penny will share the importance of social capital and your relationships through utilising the Scredible platform and understanding the hierarchy of social credibility. This seminar is ideal for people who know that the social channels are important but don’t feel they have time, or the right things to say, to build the followers they need for growth.

Thursday 11.00 - 11.30 HALL 28

grow and digitally transform. In the first year of DYA, 350 young people were given a job and made to feel empowered by the difference they made.

Penny and Thomas Power found a group of people in Silicon Valley that wanted to ‘help busy people look good online and elevate their conversation’. This year, Penny started working with Scredible to found Scredible Professional Services, helping individuals and companies develop their online identity and social credibility.

In the 2014 New Years Honours, List Penny was awarded an OBE for her commitment to entrepreneurship and social digital development.

MAY 2014 OFFICE MANAGEMENT & PA HEADLINE SPEAKERS 3Missed a headline speaker’s seminar? Don’t panic! Many of the biggest names are delivering more than one seminar, so make sure you check the full schedule for more opportunities to hear the industry’s finest in action.

These leading lights of the profession represent the finest schedule of speakers anywhere. You’ll find some of the most importantpeople working or leading the office management sector, from virtual PAs to event experts and social media gurus. Whether you want to progress your career, or just improve the way you work, make sure you catch these seminars.

The UK’s premier exhibition and conference for office professionals presents a stellar line-up ofheadline speakers for Office Management & PA.

HEADLINESPEAKERS

Chris Powell is Director of The Event Expert. He specialises in helping individuals and teams design, plan and deliver their own high quality event experiences. Chris has been designing, planning and delivering events for the past 20 years. He has been a local authority events manager and events director of a range of events and festivals, as well as helping a variety of organisations to deliver their events – as a freelance events manager and coach. For the past 12 years, he has also been helping a wide range of businesses, associations and public sector officers develop the ideas, skills and confidence to go it alone and run their own events. With some 500 events successfully com-pleted and over 2,500 events managers trained, Chris knows a thing or two about the ‘how to’ organising the perfect event. He is also author of the ‘How To Deliver Outstanding Corporate Events’ book.

Everyone thinks that organising an event is easy – until they have to do it! With 20 years’ experience as an event organiser, Chris will share with you his eight easy steps to your perfect event.

CHRIS POWELL, EVENTS EXPERT

8 Easy Steps To The Perfect Event

Events are a tried and tested method for organisations to reach and engage with their audiences. With today’s event attendee always expecting a high-quality experience, creating that memorable event is no easy task! In this keynote seminar, you will learn all about the eight event planning steps you need to follow to ensure you design, plan, programme, promote and produce successful and importantly rewarding events on time every time.

Thursday 11.45 - 12.15HALL 28

THE ACCIDENTAL EVENTS EXPERT

OFFICE MANAGEMENT & PA MAY 2014HEADLINE SPEAKERS4

ELAINE HENEY, FOUNDER, CHOCOLATE LAB APPS

KATIE MCEWAN, EXECUTIVE ASSISTANT, ANN SUMMERS

FROM BACK BEDROOM TO BESTSELLER IN 18 MONTHS

A BUSINESS DOING PLEASURE

How you like to start an app business in five days? 18 months ago, Elaine Heney quit her job to make mobile apps, with no technical background in the industry. She quickly learned how to hire a team and design apps and games. In seven days, she published her first app in the store.

Elaine started Chocolate Lab Apps with the goal to create passive income. Since then, she has published over 300 apps in

Before taking the role for Jacqueline, Katie had quite a colourful career in television and film, working her way up the ladder from production runner, to production assistant and finally, production secretary. During her time in television and film, Katie was fortunate enough to work on a number of award-winning productions, including Waking the Dead and The Diary of Anne Frank for BBC 1 and the international box office success, Run Fat Boy Run starring Simon Pegg and directed by David Schwimmer.

If you’ve ever wanted to build your own app but don’t know where to start – don’t let that put you off! Now with 3 million downloads and a best-selling apps book, Elaine will explain how you too could become an app entrepreneur.

Katie McEwan has been Executive Assistant to Jacqueline Gold, CEO of Ann Summers for six years and here, she shares her story with you.

the store, with millions of down-loads and over 50 #1s world-wide. She has been featured on the BBC, Techcrunch, Forbes, Entrepreneur, Mashable, CNN, and Underground Online Conference & Project Getaway. She is also the #1 bestselling author of The App Escape Plan.

As CEO of Chocolate Lab Apps, Elaine runs programs to help entrepreneurs with no technical background to get started in the app business. She’s taught thousands of people how to start their app business through her online app university at www.mobileappcourses.com

Elaine enjoys a mobile lifestyle with no defined ‘office’, which allows her to work from locations including San Francisco, Ireland, UK, Bali, New York and Florida. She firmly believes that the only true job security is working for yourself. “What I most value about my life is the freedom I now have. Being able to travel, spend time with my family and friends, and do what I love, is priceless to me.”

Katie’s role working for Jacqueline is quite extensive and has grown in recent years to include people management, business project management and also the leadership of the (small but mighty!) Ann Summers internal PA network. In the last two years, Katie has been incredibly fortunate to present at a number of conferences most recently including the Hays PA Network and the Office Management and PA Conference, as well as proudly judging the Executive PA Magazine / Hays awards in 2012 and the Hays High Achieving PA of the Year award 2013.

How To Make Money With Mobile Apps

Elaine Heney started in 2012 with zero technical skills or marketing knowledge and has now published over 300 apps with millions of downloads and helped thousands of people to grow their app business. In her no-non-sense seminar, Elaine will explain exactly how you can create a profitable app business in your spare time.

Thursday 14.00 - 14.30HALL 29

A Business Doing Pleasure

In Katie’s seminar, she will explain how she came to work for one of the UK’s most successful businesswomen and how the role has evolved in that time, as well as sharing an insight into life at Ann Summers and her view on the future of the PA role.

Friday 11.45 - 12.15 HALL 28

MAY 2014 OFFICE MANAGEMENT & PA HEADLINE SPEAKERS 5Missed a headline speaker’s seminar? Don’t panic! Many of the biggest names are delivering more than one seminar, so make sure you check the full schedule for more opportunities to hear the industry’s finest in action.

CLAIRE BRYNTESON

HELPING THE TIME POOR TO BUY MORE

Putting A Spin On PA Career Opportunities

Claire’s exciting seminar explores the diversity within the PA industry and how you can identify with the emerging markets led by the companies now offering PA Services, Concierge and Lifestyle Management. She’ll compare the traditional and corporate PA roles with the new-age life of a flexible PA to help you weigh up your options starting and growing your own PA business.

Claire Brynteson created and launched buy:time in 2002 to help and support the private lives of individuals with too much pressure and too little time to manage their all round commitments, let alone have any spare time and energy for family life or relaxation. She also had other entrepreneurs and small business owners in mind, providing flexible assistance for them to focus on driving their ventures forward and protecting their interests.

Raised in Sussex and educated at Farlington, Brynteson spent the first half of her 20s travelling the world, funded in turn by being lead singer in a band and training horses. After being involved with the training of Kerry Packer’s horses for his World Cup polo team, she stepped away from the equestrian world, straight into finance in 1994. She set herself the challenge of thriving on ‘city life’ for the first time and moved to London.

Brynteson was soon working in Equity Capital Markets at Goldman Sachs where she spent five years. Having learnt much about the world of business, she left in 2002 to set up her own company. buy:time is now one of the UK’s premier lifestyle management companies, offering flexible PA solutions, with 20 staff.

Brynteson is often quoted on the subject of time management as well as the challenges of

Do you ever feel that there just aren’t enough hours in the day? You’re not alone. That’s why Claire created her business, buy:time.

creating a market at the same time as a company – lifestyle management was largely anonymous in the UK in 2002. Often as the main feature, she has been covered in Sunday Times Business, Financial Times, London Evening Standard, The Independent, Vogue, and Harpers & Queen, to name just a few. She has also featured on both television and national radio, mentoring business start-ups and discussing the positive changes that her company’s service brings to the public.

She was nominated for the ‘Women of The Year 2008’ awards in recognition of the results gained through creating a service helping others improve their own organisation and productivity levels. Additionally,she won ‘Entrepreneur of the Year’ with her ‘historical mentor’ in the Independent on Sunday’s Awards for Women Entrepreneurs in 2009. She was also featured as a ‘who’s who’ in Covet London published in 2013 and was selected to judge the start-up business category in the UK National Business Awards.

Brynteson is passionate about organisation, fine-tuned processes and space efficiency enabling superior time management and increased productivity levels. She is 42 years of age, married with three small children. She displays the same time management skills in her personal life as her lifestyle managers do with the clients of buy:time, to enable both quality family time and a growing business.

Based in London both professionally and personally, she retains her passion for horses and music when time allows. She

Friday 14.45 - 15.15 HALL 28

successfully manages the running of her growing business alongside the priority role of being a devoted mother that takes time out each week to be with her children. She loves sport and ran the London marathon, raising funds for Leukaemia.

Claire would like to represent women and support them in their

quest ‘to do it all’. She believes that women can definitely wear all the hats and is a testimony to that, although she acknowledges how hard it is. She leans on the invaluable support that a flexible, yet dedicated assistant in life can bring and is the ideal customer for her own business.

OFFICE MANAGEMENT & PA MAY 2014EXHIBITOR6

This workshop explores the options for integrating Microsoft Dynamics software to provide solutions to your business needs.

MICROSOFT DYNAMICS WORKSHOPThis workshop is designed to illustrate how Microsoft Dynamics software can be used, within a company, to improve business performance in key areas. We will explore how Cambridge Online has worked with Microsoft Dynamics to address their customers’ business needs and look at case studies to demonstrate how customers have benefited from the solutions implemented. The workshop will focus on how standard Microsoft technologies have been integrated to automate processes, drive efficiencies, bring visibility to organisations and help them provide better customer service.

Areas covered by the workshop include:

Portals – sharing information and self service

Integration of Dynamics with legacy and operational business systems

Using add-ons – avoid re-inventing the wheel!

Document management – better visibility and control

Automation of communicationsMaking systems talk to each other – removing duplication

Joined up thinking, with joined up systems allows companies to benefit from technology, making IT the enabler of the business strategy. With integrated, streamlined systems, companies can grow without the need for additional headcount and costs. In this workshop, Mark Thompson will show how Cambridge Online

has implemented such systems, using real life examples. Mark has been involved in the sale and delivery of IT solutions for over 25 years and has been working with Microsoft Dynamics for over 15 years. In his current role as Client

WORKSHOP

AT A GLANCE• Integrating Microsoft

technologies for business benefit

• Driving efficiencies through better use of technology

• Delivering better customer service

• Gaining greater visibility across your organisation

• • Making better use of

standard software

• Automating business processes

Services Director at Cambridge Online, he is responsible for ensuring that customers receive the right solutions for their business and that solutions are delivered with creativity whilst providing real business benefits.

COME AND HEAR OUR EXPERT, MARK THOMPSON, AND FIND OUT HOW MICROSOFT DYNAMICS CAN HELP GROW YOUR BUSINESS

ABOUT THE SPONSOR

A Microsoft Dynamics Gold Partner, specialising in NAV and CRM, we are in the Top 10 Microsoft Dynamics Resellers in the UK. Our Mission: to be recognised as positively different to work with by applying passion, experience and knowledge to deliver exceptional IT systems and services.

TIMETABLE THURSDAY FRIDAY

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COME MEET THE TEAM ON

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It’s unusual to find anyone who doesn’t want to move up the ladder at work, whether their motivation is power, money or respect. Congratulations if you’re happy right where you are! This series of workshops is for the rest of us…

CAREER PROGRESSION WORKSHOPThese workshop sessions have all been designed to help you progress your career. Whether you want to impress the boss at your present company and take a step up the ladder, or find out how to make yourself a more attractive proposition for that dream job elsewhere, this workshop will help.

Taking in everything from which qualifications the market values most and what training is avail-able, the best way to guarantee

career progression is to get better at your job. And we’ll show you how to achieve that. But we’ll also look at how you can raise your visibility on the job market, marking yourself as a standout candidate to guarantee your place at the head of the queue.

If you’re serious about progressing your career and making the most out of your potential, then you owe it to yourself to take a place at one of these workshop sessions.

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MAY 2014 OFFICE MANAGEMENT & PA WORKSHOP 7

AT A GLANCE• What training should you consider?

• The most sought-after qualifications in today’s job market

• Become a more confident office professional• • How to ensure promotion

• Raising your visibility on the job market

• Make yourself a more attractive candidate for that dream job

OFFICE MANAGEMENT & PA MAY 2014EXHIBITOR8

Planning an event may seem quite straightforward, but the reality is often very different. Chris Powell explains how you can learn to deliver successful events with practice - and a little help.

THE ACCIDENTAL EVENT EXPERT When I organised my first event over 20 years ago, professional event planning help was in short supply. Today, there’s a wealth of books, research, blog posts and a range of short, diploma or degrees courses to choose from. For many, a short course is all the company or the budget will allow for. I run a series of short event planning courses.

My company, The Event Expert, has for the past few years been helping people like you design, plan and deliver their own outstanding events. I provide a suite of in-house training and coaching courses tailored to meet your specific needs. Many of my clients are in fact, accidental event planners. They sometimes have events in their job description, but not in their job title. They often have no formal

event qualifications and little events experience and yet are asked to deliver events in the most public of environments. Sound familiar?

WHY EVENTS? Well long story short, I had aspirations of being a sportsman as a young man, but I just wasn’t good enough. I moved into sports centre management and then sports development. In January 1994, I was seconded to work on an event. As it happened, it was not just any event. I was being asked to help run the 15-mile Basingstoke stage of the Tour de France – the world’s largest annual sporting event.

The rest as they say is history. I love the live, ever-so-slightly pressured, world of events and I love helping others become successful event planners. To date, I have been involved in delivering over 500 business and public events and trained over 2,500 event managers. I do therefore know a thing or two about the ‘how to’ of successful events. Would you like me on your events team?

SO WHAT CAN I TELL YOU ABOUT EVENT PLANNING?To plan a successful event, you need structure and order. Event planners are there at the conceptual right through to the completion stage and all stages in between: such as the event design, project planning, venue evaluation and site planning, programming,

promotion and production stages, to name but a few. Yes, there are easier things in life, but if you like a challenge and are happy to say ‘yes’ to opportunities to practice your event management skills, you’ll find events immensely rewarding. I wouldn’t want to do anything else.

STAND 3706

WANT TO RUN PERFECT EVENTS?• Take a look at our

suite of event planning courses

• Find out about my proven 8-stage event management planning system

• Check out our special show offer: £100 off any courses booked

• Listen to my keynote talk on the ‘8 steps to the perfect event’

• Better still, please pop in and say ‘Hello’. We’re on Stand 3706

HERE ARE A FEW EXAMPLES OF THE TYPES OF COMPANIES AND EVENTS I’VE BEEN ABLE TO HELP.• Helped PepsiCo draft up their global producers

conference in Brazil • Helped Heineken put together a programme for the

finance department conference• Helped MTV get a much better grasp of health and

safety at their public events • Helped Kinley Systems get a much better return on

all exhibitions they attend• Helped mentor 30 Winchester-based community

organisations deliver a programme of celebratory events

• Helped many a PA (the new event planners) deliver a wide range of events

Incidentally, I knew nothing about events when I organised my first event. I sought help, asked loads of questions, made the odd mistake and more importantly, happily survived! At the time, I didn’t know events were going to my thing… so might you also have a talent for events?

URL: www.theeventexpert.co.uk

EMAIL: chris.powell@theeventexpert.co.uk

TEL: 01256 335192

MOB: 07944 317247

Discover a proven system for delivering great events

Become a super-efficient super confident corporate event planner

Learn the ‘how to’ of successful event project planning

Be able to easily design exciting and engaging events

Interested? Then this new book is for you!How to deliver OUTSTANDING corporate events is the complete ‘how to’ guide to designing, planning, delivering and importantly rewarding corporate events, on time every time.

Visit us on STAND 3706 to get your copy for just £10.00 (cash or invoice)

The Event Expert www.theeventexpert.co.uk

Want to plan your events like a top professional? Then check out this insider’s guide to planning perfect corporate events

The Office Management & PA 2014 live seminar schedule spans every topic for office professionals, from improving the way you work today, to next steps for your career in the future. The seminar schedule runs throughout both days of the exhibition and conference, giving you the flexibility to attend the sessions that interest you at a time that doesn’t conflict with your appointments diary.

Every session is delivered by an expert in their field, bringing you the very latest information, technology and solutions. Whether you want to

Office Management & PA 2014 brings you an essential schedule of seminars across both days of the show. You’ll find full details of every session starting overleaf.

SEMINAR SCHEDULE SEMINARS ARE FIRST-COME, FIRST SERVED, GET THERE EARLY!

extend your software skill set for the office, discover new ways of working that your boss will love you for intro-ducing, or overhaul your procurement process, you will find a seminar to suit.

Turn the page now to find the full details of every seminar at this year’s Office Management & PA, so that you can arrange your schedule well in advance, ensuring that you don’t miss the sessions that are most relevant to you. These seminars are always popular and places fill up quickly on the day, so please ensure that you get there early to avoid disappointment.

MAY 2014 OFFICE MANAGEMENT & PA SEMINAR SCHEDULE 9

OFFICE MANAGEMENT & PA MAY 2014SEMINAR SCHEDULE10

HALL 28 > THURSDAY11:00 - 11.30Penny Powerpennypower.co.ukBuilding Your Social CredibilityTo Grow You And Your Business

Penny will share the importance of Social Capital and your relation-ships through utilising the Scredible platform and understanding the Hierarchy of Social Credibility. This seminar is ideal for people who know that the social channels are important but don’t feel they have time or the right things to say to build the followers they need for growth.

11.45 - 12.15Chris PowellThe Event Expert8 Easy Steps To The Perfect Event

Events are a tried and tested method for businesses to reach and engage with their audiences. With today’s corporate event attendee always expecting a high-quality experience, creating that memorable and rewarding event is no easy task! So how do you deliver great events, on time, every time? This seminar you will learn how to: Deliver events set against the principals of The Event Expert 8 step event planning system: Set a clear event purpose, plan and locate events accordingly: Present, programme and promote events effec-tively: Produce the perfect event with great take away memories!

12.30 - 13.00Claire Bryntesonbuy:timePutting A Spin On Career PA Opportunities

Exploring the diversity within the PA industry and how to identify with the emerging markets led by the companies now offering PA Services, Concierge and Lifestyle Management. Compar-ing the traditional and corporate PA roles with the new- age life of a Flexible PA and considering the option of starting and growing your own PA business.

13.15 - 13.45Paul McKeownClear DataThe Digital OfficeHow to Make Your Office More Efficient

The Digital Office. Bored of paperwork, data entry and processing? Want to spend more time on interesting activities? Come and learn about the latest document scanning, digital mail room and automat-ed data capture solutions and get top marks for saving your business valuable time and money! Find out how to find information faster, reduce time spent on manual data entry and paper processing, improve accuracy and protect your information.

14.00 - 14.30Danielle McDonalddaniellemcdonald.comCreat A Better FutureAnd Live The Life You Desire

We all have gifts and talents that are unique to us, that we can use to create a better future, and live the life we desire. During this seminar, Danielle will walk you through what steps you can take to develop and identify your gifts and talents to move forward from where you are, to where you want to be. In your life, career and/or business.

14.45 - 15.15Jason RowlesWincanton Records managementPaper Records:The New Legislation You Can’t Afford to Ignore

The physical documents generated by your business are often critical to your operation. But with tighter regulation coming into force around how documents are managed and stored, you need to be confident that the way you are managing your information meets and complies with these requirements. This session will outline the core information that you need to know when it comes to managing your documents in 2014 and beyond.

15.30 - 16.00Caroline WylieSociety of Virtual AssistantsTop 10 Tips For Getting Started As A VA

Join Caroline Wylie, Founder of Society of Virtual As-sistants, as she takes you through the quick start guide to becoming a virtual assistant... Want to know where you are most likely to find your first clients? Should you quit your job straight away? What are the essentials you need and what is “nice to have”? An easy and informal workshop with Q&A.

16.15 - 16.45Fiona FaulkesElectrapopTen Top Tips To Maximise Your Event

Fiona the CEO of Electrapop Ltd will give her ten top tips for maximising an event from the very start of being handed the brief, to the end of the actual day. Also avoiding the pitfalls of event failure from organisation to on the night

MAY 2014 OFFICE MANAGEMENT & PA SEMINAR SCHEDULE 11

HALL 28 > FRIDAY11:00 - 11.30Debbie HuxtonBA Business SuccessDebbie Huxton’s Little Seminar Of Big Wisdom

How to overcome feeling a failure and enjoy success - This compelling seminar will give you rapid solutions to take away with you and apply easily to overcome ‘that thing’ that holds you back and develop a mind-set that will allow you to take action and achieve what it is you desire. It will guide, motivate and inspire you to make those changes you deserve to enjoy the success you deserve.

11.45 - 12.15Kate McKewanAnn SummersA Business Doing Pleasure

In Katie’s presentation, she will talk through how she came to work for one of the UK’s most successful businesswomen, how the role has evolved in that time as well as sharing an insight into life at Ann Summers and her view on the future of the PA role.

12.30 - 13.00Paul McKeownClear DataThe Digital Office. How to Make Your Office More Efficient

The Digital Office. Bored of paperwork, data entry and processing? Want to spend more time on interesting activities? Come and learn about the latest document scanning, digital mail room and automated data capture solutions and get top marks for saving your business valuable time and money! Find out how to find information faster, reduce time spent on manual data entry and paper process-ing, improve accuracy and protect your information.

13.15 - 13.45Danielle McDonalddaniellemcdonald.comCreat A Better Future:And Live The Life You Desire

We all have gifts and talents that are unique to us, that we can use to create a better future, and live the life we desire. During this seminar, Danielle will walk you through what steps you can take to develop and identify your gifts and talents to move forward from where you are, to where you want to be. In your life, career and/or business.

14.00 - 14.30Kate HardcastleInsight with PassionBusiness With OOMPH

Understanding ‘your story’ and communicating that to your customers. Putting the customer at the heart and soul of what you do. Revitalise and refresh your outlook on your business. Highlight ways in which to build and grow, no matter what your size.

14.45 - 15.15Claire Bryntesonbuy:timePutting A Spin On Career PA Opportunities

Exploring the diversity within the PA industry and how to identify with the emerging markets led by the companies now offering PA Services, Concierge and Lifestyle Management. Compar-ing the traditional and corporate PA roles with the new- age life of a Flexible PA and considering the option of starting and growing your own PA business.

15.30 - 16.00Brad Burton4NetworkingLife. Business. Just Got Easier.

The UK’s #1 Motivational Biz Speaker: Don’t let the jeans and t-shirt fool you. MD of the UK’s largest joined-up business network: 4Networking. Member #1 he founded the business in 2006 and now runs over 5,000 events across the UK each year. Au-thor of THREE business books: highest 5* rated author on Amazon. Brad will change the way you think about your life, business forever. Looking for a speaker like no other? Congratulations, you’ve just found him.

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.officemanagementandpa.co.uk for the latest information.

NOTES

OFFICE MANAGEMENT & PA MAY 2014SEMINAR SCHEDULE12

HALL 29 > THURSDAY11:00 - 11.30Caroline WylieSociety of Virtual AssistantsVirtual Working In The 21St Century:For VAs and PAs Alike

Learn how virtual assistants use new technology to shortcut their workload and maximise efficiency. Whether you need more hours in the day or you want to convince your boss that you can work from home effectively, don’t miss this workshop with Caroline Wylie, founder of Society of Virtual Assistants.

11.45 - 12.15Kevin CherryThe Archive WarehouseChange The Record:The Importance Of Good Records Management

To illustrate that by having a robust Records Management system in place, Compliance and Information Governance regulations will be adhered to thus avoiding fines and penalties being imposed.

12.30 - 13.00Jacky WorkmanInternational Society of Virtual AssistantsThe Virtual Assistant:What You Need to Know

Would you like to become a VA but not sure where to start? Jacky will be sharing what you need to know about being a VA, business owner and support to your client. Jacky will also be answering your questions as she talks about the VA industry both as a successful business owner and working VA.

13.15 - 13.45Chris SandilandsExecutipTips From The Other Side:Taking Control Of The Exec Relationship

Chris will share his insights from having a PA as a management consultant and having worked extensively with PAs as Founder & CEO of Executips and help you take control of the relationship with your execs. Why is your boss always late? Why does he never pick up the phone? All will be revealed – as well as some handy hints for changing his or her behaviour.

14.00 - 14.30Elaine HeneyChocolate Lab AppsHow To Make Money With Mobile Apps

In 2012, Elaine Heney quit her job to start a mobile games company, with zero technical skills or marketing knowledge. Since then she has published over 250 apps with millions of down-loads and helped thousands of people to grow their app business. In this ‘no nonsense’ talk, learn exactly how you can create a profitable app business in your spare time.

NOTES

MAY 2014 OFFICE MANAGEMENT & PA SEMINAR SCHEDULE 13

HALL 29 > FRIDAY11:00 - 11.30Jason RowlesWincanton Records managementPaper Records:The New Legislation You Can’t Afford to Ignore

The physical documents generated by your business are often critical to your operation. But with tighter regulation coming into force around how documents are managed and stored, you need to be confident that the way you are managing your information meets and complies with these requirements. This session will outline the core information that you need to know when it comes to managing your documents in 2014 and beyond.

11.45 - 12.15Chris PowellThe Event Expert8 Easy steps to the Perfect Event

Events are a tried and tested method for businesses to reach and engage with their audiences. With today’s corporate event attendee always expecting a high-quality experience, creating that memorable and rewarding event is no easy task! So how do you deliver great events, on time, every time? This seminar you will learn how to: Deliver events set against the principals of The Event Expert 8 step event planning system: Set a clear event purpose, plan and locate events accordingly: Present, programme and promote events effec-tively: Produce the perfect event with great take away memories!

12.30 - 13.00Kevin CherryThe Archive WarehouseChange The RecordThe Importance Of Good Records Management

To illustrate that by having a robust Records Management system in place, Compliance and Information Governance regulations will be adhered to thus avoiding fines and penalties being imposed.

14.00 - 14.30Fiona FaulkesElectrapopTen Top Tips To Maximise Your Event

Fiona the CEO of Electrapop Ltd will give her ten top tips for maximising an event from the very start of being handed the brief, to the end of the actual day. Also avoiding the pitfalls of event failure from organisation to on the night

13:15 - 13:45Jacky WorkmanInternational Society of Virtual AssistantsThe Virtual Assistant:What You Need to Know

Would you like to become a VA but not sure where to start? Jacky will be sharing what you need to know about being a VA, business owner and support to your client. Jacky will also be answering your questions as she talks about the VA industry both as a successful business owner and working VA.

* Content and speakers are subject to change. The digital show guide and seminar timetable will be updated online prior to the show, so please check www.officemanagementandpa.co.uk for the latest information.

NOTES

FRIDAY 19 th SEPTEMBER 2014

O F FI CI AL C HA RIT Y PA R TN ER O F T H E O FF I C E M AN AG EM EN T AN D PA EXH I B I T ION AND CON F ERENC E 2014

M O R E W A Y S T O S U P P O R T J E A N S F O R G E N E S D A Y F R I D A Y 1 9 T H S E P T E M B E R 2 0 1 4

T-shirt modelled by Spice Girl, Mel C

Buying this t-shirt will make a difference for children living with genetic disorders across the UK

Buy yours now for £7.50 and start changing lives

jeansforgenesday.org/shop

OFFICE MANAGEMENT & PA MAY 2014SUPPORTERS16

OUR SUPPORTERSOFFICE MANAGEMENT & PA WOULD LIKE TO THANK ALL OF OUR PARTNERS AND SUPPORTERS FOR THEIR HELP AND ASSISTANCE IN PRODUCING THE SHOW.

Would you like to visit some of the best venues in London, network with your peers over a chilled glass of wine or two and enter competitions to win fantastic prizes?

EXCLUSIVE FREE MEMBERSHIP

Visit some of the best venues in London

Network with peers over a glass of wine and canapés

Benefi t from discounted offers

Receive a monthly e-newsletter packed with special offers, features and competitions

JOIN THE LCCI PA CLUB TODAYVisit us on stand 3712 to fi nd out more

If the answer is ‘yes’ then you need to become a member of the LCCI PA Club. There is no need to worry about cost as membership of the LCCI PA Club is completely free of charge.

londonchamber.co.uk

BeMyVA - are we just another VA Directory?

We are International, Independent and Innovative

International: In today’s global marketplace, what else could it be? We believe there is much value in VAs working with clients from across the globe, supporting them in breaking into new business territories.

Independent: The owners of this web site are not competitors of yours – we are not Virtual Assistants and we promise that we will not occupy all of this web site’s top search results nor do we collect in all the projects and distribute the work – the business leaders and project owners will contact you directly.

Innovative:Innovative: Don’t worry about your name starting with the letter “Z” – we have thought of that – you can get to the top of this web site’s search results by accumulating “clicks” in our unique system for recognising your activity, including client and peer member feedback.

Be seen ... Be found ... Be connected ... with BeMyVA

Follow us on Twitter: @bemyva for more information and updates.Our web site is www.bemyva.com

Would you like to visit some of the best venues in London, network with your peers over a chilled glass of wine or two and enter competitions to win fantastic prizes?

EXCLUSIVE FREE MEMBERSHIP

Visit some of the best venues in London

Network with peers over a glass of wine and canapés

Benefi t from discounted offers

Receive a monthly e-newsletter packed with special offers, features and competitions

JOIN THE LCCI PA CLUB TODAYVisit us on stand 3712 to fi nd out more

If the answer is ‘yes’ then you need to become a member of the LCCI PA Club. There is no need to worry about cost as membership of the LCCI PA Club is completely free of charge.

londonchamber.co.uk

BeMyVA - are we just another VA Directory?

We are International, Independent and Innovative

International: In today’s global marketplace, what else could it be? We believe there is much value in VAs working with clients from across the globe, supporting them in breaking into new business territories.

Independent: The owners of this web site are not competitors of yours – we are not Virtual Assistants and we promise that we will not occupy all of this web site’s top search results nor do we collect in all the projects and distribute the work – the business leaders and project owners will contact you directly.

Innovative:Innovative: Don’t worry about your name starting with the letter “Z” – we have thought of that – you can get to the top of this web site’s search results by accumulating “clicks” in our unique system for recognising your activity, including client and peer member feedback.

Be seen ... Be found ... Be connected ... with BeMyVA

Follow us on Twitter: @bemyva for more information and updates.Our web site is www.bemyva.com

OFFICE MANAGEMENT & PA MAY 2014EXHIBITOR18

A new environmentally friendly same-day courier service introducing low and zero emissions delivery vehicles, operating as a carbon balanced business.

LONDON’S ONLY CARBON BALANCED SAME-DAY COURIER COMPANY

Green Courier ensures minimal impact on the environment. The company works with the World Land Trust, a UK based international non-profit conservation organisation, taking direct action to save rainforests and other wildlife habitats.

Green Courier have invested heavily in a comprehensive range of low and zero emission vehicles, including one of the

largest bicycle fleets in London (both pedal and electric) and a motorcycle fleet that utilises the Honda NC700s, a new breed of low emission motorcycle, delivering a first class mpg ratio and producing less than half the emissions allowed under current Euro 3 legislation.

In line with our pioneering approach of delivering sustainable solutions to the rapid despatch market, Green Courier is the first UK courier company to utilise the Mia U for commercial use. The 95% recyclable, zero emmissions van is produced by Mia Electrics, a French manufacturerat the forefront of electric vehicle production.

Mayor of London Boris Johnson says, “Real progress has been made in improving London’s air quality in recent years and our capital’s businesses have a hugely important role to play in helping us reduce emissions even further. Green Courier, with its low and zero emission delivery vehicles, is doing exactly that and I wish them every success for the future”.

STAND 3700

Green Courier

URL: www.greencourier.co.uk

EMAIL: debbie@greencourier.co.uk

PHONE: 0207 034 4445

OUR PIONEERING APPROACH OF DELIVERING SUSTAINABLE SOLUTIONS TO THE RAPID DESPATCH MARKET.

STAND 3713

Office Friendly Dealer Association Ltd

URL: www.officefriendly.co.uk

EMAIL: ofda@officefriendly.co.uk

PHONE: 0114 2566300

Office Friendly is a UK owned co-operative specialising in supplies to all businesses. Four of our London based resellers are at Office Management & PA – come and see us!

DO YOU REALLY KNOW

WHAT YOU’RE

PAYING FOR WITH

YOUR BUSINESS

SUPPLIES?

BUY LOCAL, NOT GLOBAL

Founded in 1994, Office Friendly and its member shareholders have become one of the leading and competitive suppliers to business and industry on an extensive range of supplies. From office products to machines, cleaning and janitorial supplies through to furniture and services, Office Friendly resellers can provide the one-stop solution as independent UK run companies in a wide spectrum of supplies needs.

We all face tough challenges to deliver cost effective supply solutions that keep our businesses running and at Office Friendly, our members are up to the task. With sales in excess of £465 million, audited next day delivery operation solution for 98% of items ordered,

we provide a truly low cost, high value service.

But… wait a minute! Do you really know what you’re paying for with your business supplies? Could it be that the price you’re expecting is not a competitive one? Or that some pricing is in place to excite on high discounts, but in the end you’re paying over the odds for less regular items?

In the UK, and with specific UK owned SME businesses, we are careful to ensure that retail and suggested selling prices are those that the manufacturers actually recommend. We also ensure that our pricing is fair and justified. There are those multinational corporations and larger organisations that operate different and differentiated

pricing models more focused on international selling methods.

Many UK businesses understandably want the best price and the best service, with no hidden price traps. Office Friendly resellers are committed to providing both, so go on! Ask us!

Specialists in the IT, Office and Channel Marketplaces

For more information:

www.binfo.co.ukethan@binfo.co.uk

t: 01732 759 725

KWD-House-Ad.indd 1 10/03/2014 14:36

MAY 2014 OFFICE MANAGEMENT & PA EXHIBITOR 21

Do you want to experience luxury in London’s top Locations?

ARE YOU TRAVELINGFOR BUSINESS OR PLEASURE?

Then look no further than Presidential Apartments/Studios 2 Lets, as we offer luxury serviced apartments and studios in London’s prime locations such as Marylebone, Kensington, Euston and Kings Cross. Our apartments and studios are spacious and elegantly designed; equipped with full kitchens, air conditioning, orthopaedic beds, Free Wi-Fi, Flat screens TVs and More!

With stays ranging from one night and up, it’s the perfect alternative to a hotel for short or long term visits. Our apartments and studios offer flexibility and freedom while pampering to the senses with high quality furnishings and commodities. With an excellent team of hardworking staff to cater to

your needs, we strive to ensure that each guest has the most relaxed and pleasurable stay possible while in our buildings.

As for location, our Marylebone apartments are in the heart of London, five minutes from Selfridges, Oxford Street and Marble Arch, while our studios in Euston are located minutes away from the Eurostar terminal. The Kensington apartments are just five minutes from Westfield and three minutes’ walk from Earl’s Court station and the exhibition centre.

We aim to provide an affordable, well equipped and modern answer to short and long stays, whether it’s for business or pleasure; the choice is yours, as we have variety and flexibility.

STAND 3326

Presidential Serviced Apartments

URL: www.presidentialapartmentslondon.com

EMAIL: info@presidentialapartments.co.uk

PHONE: 0207 486 0097

THE PERFECT ALTERNATIVE TO A HOTEL FOR SHORT OR LONG TERM VISITS.

FREE to register visit www.pa-assist.comFounded in 1999, pa-assist.com is the No 1 FREE resource and information site for office professionals with over 11,000 members. Easy to navigate and simple to use, the primary purpose of pa-assist is to support PAs, EAs, VAs Secretaries, Administrators and Office Managers.

pa-assist.com supports pa-assist.com supports PAs, EAs, VAs Secretaries, Administrators and Office Managers by providing help, resources and information relative to their responsibilities.This year, with new members recruited to our own team, pa-assist has exciting plans to develop innovative new membership benefits designed to more specifically recognise the key role of office professionals.

We actively support the PA community, by sharing Knowledge, Networking, Learning and Development opportunities. Follow us on Twitter @pa_assist for our latest news, and for national and local networking events follow @panetworking.

Follow us on Follow us on Twitter: @pa_assist for more information and updates.For news of PA Networking events follow @panetworking

Sharing Knowledge, Networking, Learning and Development Opportunities

Specialists in the IT, Office and Channel Marketplaces

For more information:

www.binfo.co.ukethan@binfo.co.uk

t: 01732 759 725

KWD-House-Ad.indd 1 10/03/2014 14:36

40 YEARS OF DEVELOPING EXCELLENCE FOR MANAGEMENT ASSISTANTSEuropean Management Assistants (EUMA) is a long established not-for-profit member-led professional network of over 1700 senior professional Personal Assistants and Administrative Support Staff. Founded in 1974, EUMA is committed to supporting members develop senior-level skills and competencies, as well as promoting the contribution and importance that PAs and Support Staff make to business.

The EUMA network aims to provide quality, constructive, interactive, relevant and inspiring networking opportunities which will give members the information and skills they need to cope with the challenges faced in the changing landscape of professional administrative practice.

EUMA• Encourages administrative professionals to

debate and reflect on professional issues• Develops your professional knowledge, under-

standing and skills• Focuses on networking for those with shared

interests• Encourages lifelong learning

Networking is the key to professional success and the most powerful skill you can use to advance your career.

To discover more about EUMA, visit us www.euma.org or on Facebook EUMA:UK

Contact us: euma@beckenhamcollege.com

MAY 2014 OFFICE MANAGEMENT & PA EXHIBITOR 23

Leading Christmas Party organiser Best Parties Ever has announced two exciting themes for its London venues this Christmas.

BEST CHRISTMAS PARTIES EVER TO BE HELD IN FINSBURY SQUARE AND TOBACCO DOCK!

Finsbury Square will be transformed into a spectacular ‘Midnight in Monte Carlo’ styled event. The venue will be available for exclusive use and the parties will be held in a beautiful, ivory starlit marquee which can host up to 1,400 guests for a seated dinner or 2,000 guests for a less formal occasion. The entertainment includes a live band, aerial acrobats, charity casino, pyrotechnics and indoor dodgems. The 2014 season will run from

25th November to 23rd December with prices starting from £55.00 per person plus VAT.

The intoxicating and vivid world of 1890s Paris is the theme for the Tobacco Dock venue, the 19th century former bonded warehouse in Wapping. ‘La Soiree’ will recreate the ambience of Montmartre with accordionists, caricaturists, trapeze artists and Can Can dancers. Guest will enjoy a fabulous four course dinner,

STAND 3535

Best Parties Ever

URL: www.bestpartiesever.com

EMAIL: Sales@bestpartiesever.com

PHONE: 0844 499 4040

while watching mesmerising aerial hoop acts and of course the famous Can Can. Entertainment also includes a casino, indoor dodgems and state of the art disco with intelligent lighting.

The Tobacco Dock season will run from the 5th to the 19th December with prices from £49.50 plus VAT.

During the 2013 Christmas season, Best Parties Ever hosted their Christmas parties at 20 venues throughout the UK, attracting over 150,000 guests. Tim Stevens, Christmas party guru and MD of Best Parties Ever says:

“Our venues are available for exclusive and mixed use. They’re perfect for corporates who want a spectacular themed event with plenty of entertainment, but who don’t want the worry and effort of trying to organise it themselves.”

OFFICE MANAGEMENT & PA MAY 2014EXHIBITOR LISTINGS24

EXHIBITOR LISTINGSBeMyVA.comStand number 3334 BeMyVA.com - leading independ-ent & international directory for Virtual Assistants - supporting the development of professional standards in the VA industry by working with the world’s leading organisations and associations. Connecting business with profes-sional Virtual Assistants across the Globe.www.bemyva.com

Best Parties Ever LtdStand number 3535

Cambridge OnlineStand number 3325A Microsoft Dynamics Gold Part-ner, specialising in NAV and CRM we are in the Top 10 Microsoft Dynamics NAV Resellers in the UK. Our Mission: To be recognised as positively different to work with by applying passion, experience and knowledge to deliver exceptional IT systems & services01223 422653www.cambridgeonline.net

Cleardata UK LtdStand number 3510Cleardata Document Management offers secure services and solutions to help businesses go paperless, save valuable office space, time and money. The company pro-vides document scanning, archive storage, digital mail room, invoice processing, data capture, docu-ment management and workflow solutions.0800 046 8081www.cleardatagroup.co.uk

CONFERENCE STYLE LTDStand number 3328FREE venue finding service placing events on a global basis. All searches, proposals, rates and con-firmations are provided. 24 hour turn around if required, constant updates and best negotiated rates. The newest venues, personal rela-tionship and some laughter. There is no catch. Ring or email. 01923 839222www.conferencestyle.co.uk

ConfexStand number 3304Confex connects event organisers with an exciting line up of venues, destinations and event support ser-vices. Looking for inspiration for your events? Look no further... 020 8971 8282www.international-confex.com

Desktag LtdStand number 3532We are very excited to be showcas-ing our two product brands at The Business Show and look forward to welcoming you to stand 3532 - Desktag® is your one stop solution to staff identification name tags in the workplace. - Logotag® is your one stop solution for social media window tags08452658855www.desktag.com

Electrapop LtdStand number 3500Electrapop are a London based event management company with experience in organising a variety of events whether in Greater London to throughout the UK. We are a bright young company that specialises in creating bespoke events to make sure that your guests enjoy a dazzling experience.0800 0257 334www.electrapop.com

European Management Assistants (EUMA)Stand number 3513European Management Assistants (EUMA) is the leading association for all administration and office professionals. With over 40 years experience, EUMA provides pro-fessional membership benefits for individuals and organisations com-mitted to business administration. 020 8650 3321www.uk.euma.org

FastKleanStand number 3702FastKlean - a One Stop Shop for All Your Cleaning Needs! FastKlean has been operating since 2000 and is now well established with professional and reliable cleaners,

providing a range of cleaning services to both commercial and private sectors.020 7470 9235www.fastklean.co.uk

Genetic Disorders UK / Jeans for Genes DayStand number 3508Jeans for Genes Day is the annual fundraising event of the charity Genetic Disorders UK. Held on Friday 19th September 2014, office workers and school children are encouraged to wear jeans in exchange for a donation. 1 in 25 children are affected in the UK, sign up to wear jeans, change lives!0207199 3300www.jeansforgenesday.org

Global Office Supplies LtdStand number 3516Meet a member of the fastest growing green office supplies company in the UK. Their mission is to help reduce costs and the negative impact your office has on the environment. You can save money on stationery, paper, print-er cartridges, print, promotional gifts and much more.08455191556www.globalofficesupplies.co.uk

Green CourierStand number 3700London’s ONLY carbon balanced courier company utilising a fleet of Zero and Low emission vehicles. Working together with the World Land Trust for a Cleaner Greener London. Full range of vehicles from cycles, ultra low emission motorcycles, electric vans and parcel cars.0207 034 4445www.greencourier.co.uk

Green Facilities Manage-ment Ltd.Stand number 3502Green Facilities Management Ltd. is an ISO9001 and ISO 14001 ac-credited commercial cleaning com-pany offering contract cleaning services and cleaning consultancy services to Offices, Gyms, Schools, Hotels and other business sectors. We operate across the whole of London and adjoining counties. 0800 044 5795www.greenfacilities.co.uk

International Association of Virtual AssistantsStand number 3714The IAVA, Est.1999: Innovators and first UK support community for Virtual Assistants. Mission: the VA industry’s first port of call for support including the basics of

starting your business, ongoing professional development, men-toring, coaching and network-ing. Promoting professional VA standards+44 (0)118 975 7832www.iava.org.uk

Kingswood Media Ltd Stand number 3514Publishers of leading office and IT magazines with over 14 years experience in the sector. Vist us today to register for a free copy of Businessinfo, Pen 2 Paper and Print.IT magazines. For advertise-ment info please call Ethan on 07885 957 962 or email ethan@binfo.co.uk01732 759 725www.binfo.co.uk

London Chamer of Commerce and IndustryStand number 3712LCCI PA Club is part of the London Chamber of Industry (LCCI). Members of the LCCI PA Club can network with their peers and attend relaxed and informal events at some of the best venues in London.0207 203 1970www.londonchamber.co.uk

Office Friendly Dealer AssociationStand number 3713We supply everything for the office from pens to washing up liquid. We have samples of products from well know brands from Post-it notes, Sellotape, Bic pens etc. On our stand we ill be demoing ma-chines for makings badges, labels and latest shredder techonology from Fellowes.01142566300www.officefriendly.co.uk

Ole online magazine Stand number 3503You’ve just finished you’re lunch and have 15 minutes to kill - oh what to do? Of course - open up the latest issue of Ole maga-zine and catch up on fashion, food, celebrity gossip, keeping fit, interviews and top tips from trailblazer professionals. Get your free copy @ olemagazine.co.uk/subscribe/ 020 7288 6833www.olemagazine.co.uk

pa-assistStand number 3334Founded in 1999, pa-assist.com is the No 1 FREE resource and infor-mation site for office professionals with over 11,000 members. Easy to navigate and simple to use, the primary purpose of pa-assist is to

MAY 2014 OFFICE MANAGEMENT & PA EXHIBITOR LISTINGS 25

support PAs, EAs, VAs Secretaries, Administrators and Office Manag-ers. www.pa-assist.com

Peoples PAStand number 3504Our Service is designed to save you time. It’s a Concierge service you can use us as little or as much as you want. More and more compa-nies are finding that offering our concierge service to employees and valuable clients differentiates them from the competition.01473 805 110www.peoplespa.co.uk

Presidential Serviced ApartmentsStand number 3326We offer luxury serviced apart-ments and suites in London, Marylebone& Kensington, that are spacious and elegantly designed; equipped with full kitchens, air conditioning, orthopaedic beds, free WiFi, flat screen TVs and fresh towels, toiletries and linen as standard. 0207 486 0097www.presidentialapartment-slondon.com

SejuicedStand number 3710Sejuiced is an award winning com-pany providing personalised drinks services for internal and external company events. We travel far and wide helping clients to deliver dis-tinctive hospitality which appeals to all five senses.0203 397 9777www.sejuiced.co.uk

StandByChef LtdStand number 3534StandByChef Catering offers a variety of services for private and corporate events with high quality, convenience and practicality in mind.StandByChef Catering can be as much or as little involved in your catering needs providing flexible services tailored to suit your specif-ic needs and budget02089631465www.standbychef.co.uk

Target ResponseStand number 3734Since 1985, Target Response has supplied databases of marketing organisers, conference and event organisers and PAs within major UK companies and associations for your mailing, telemarketing and emailing campaigns. Please visit our stand for more information.01732 866122www.target-response.co.uk

The Archive WarehouseStand number 3306 The Archive Warehouse provides low cost, efficient and highly secure offsite document storage services to its clients.Here at the Archive Warehouse we strive to form close partnerships with our clients fostering long term relationships which helps them to drive efficiency.0844 800 4008 www.thearchivewarehouse.com

The Event ExpertStand number 3706 The Events Expert specialises in helping accidental event planners develop the skills and confidence to design, programme, promote and deliver their own exceptional events. I deliver In-house event management training and coach-ing courses and books covering all types of public and business events. 01256 335192www.theeventexpert.co.uk

Toner TraderStand number 3522Toner Trader – We buy surplus toner cartridges & printer consum-ables. Just a few reasons to Pick Toner Trader: -We can collect your unused toner/ink cartridges within 24 hours -We pay for your toner cartridges within a few days -We offer great prices when you sell your surplus printer toners0800 433 2440www.TonerTrader.co.uk

Wincanton Records ManagementStand number 3720 For most organisations, managing their growing body of both hard copy and digital information is a constant challenge. At Wincanton Records Management we pride ourselves on helping organisations manage this valuable asset by offering complete record manage-ment solutions.01708 527 600www.wincantonrm.co.uk

Wincanton Records ManagementStand number 3708 For most organisations, managing their growing body of both hard copy and digital information is a constant challenge. At Wincanton Records Management we pride ourselves on helping organisations manage this valuable asset by offering complete record manage-ment solutions.01708 527 600www.wincantonrm.co.uk

EXHIBITOR A-ZBeMyVA.com

Best Parties Ever Ltd

Cambridge Online

Cleardata UK Ltd

CONFERENCE STYLE LTD

Confex

Desktag Ltd

Electrapop Ltd

European Management Assistants (EUMA)

FastKlean

Genetic Disorders UK / Jeans for Genes Day

Global Office Supplies Ltd

Green Courier

Green Courier

Green Facilities Management Ltd.

International Association of Virtual Assistants

Kingswood Media Ltd

London Chamber of Commerce and Industry

Office Friendly Dealer Association

Ole online magazine

pa-assist

Peoples PA

Presidential Serviced Apartments

Sejuiced

StandByChef Ltd

Target Response

The Archive Warehouse

The Event Expert

Toner Trader

Wincanton Records Management

Wincanton Records Management

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NETWORKINGAREA

MAUVE WORKSHOP

GLOBAL MOBILITY WORKSHOP

SEMINARHALL 21

SEMINARHALL 22

MIDAS TOUCH

COFFEEAREA

COFFEEAREA

LIVEFEED 1

SEMINARHALL 3

SEMINARHALL 18

SEMINARHALL 19

SEMINARHALL 17

SEMINARHALL 16

SEMINARHALL 4

SEMINARHALL 5

SEMINARHALL 11

BUSINESSES FOR SALE

PERSONAL INFLUENCE HALL

KEYNOTE HALL 1

BUSINESSWORKSHOP

FUNDING & CASHFLOW WORKSHOP

GET ONLINEWORKSHOP

121ROADSHOW

ECOMMERCEWORKSHOP

BRANDING WORKSHOP

SEO WORKSHOP

CLOUD COMPUTING WORKSHOP

MICROSOFT DYNAMICS

WORKSHOP

CAREER PROGRESSION

WORKSHOP

mCOMMERCEWORKSHOP

EXPERIANWORKSHOP

SELF EMPLOYMENTWORKSHOP

MENTORINGWORKSHOP

EMAILMARKETINGWORKSHOP

SALESFORCE WORKSHOP

SALESOFFICE

BUSINESS PLANNINGWORKSHOP

THE WILEY STARTUP SCHOOL SPEED NETWORKING

BUSINESSCONNECTIONS

TWEET MEET

ANGELS DEN

THE INTERNET BUSINESS SCHOOL

SEMINARHALL 6

SEMINARHALL 7

WEALTH TRAININGCOMPANY SEMINAR

HALL 15

SEMINARHALL 8

THE BOARDROOM

SEMINARHALL 12

SEMINARHALL 9

SEMINARHALL 27

SEMINARHALL 24

SEMINARHALL 25

SEMINARHALL 26

SEMINARHALL 28

SEMINARHALL 29

FSB SEMINARHALL 10

KEYNOTE HALL 2

ELATION SALESWORKSHOP

SALES GROWTH

WORKSHOP

CRM WORKSHOP

EN Start-UpsA Campaign Supporting Young Businesses

OFFICE MANAGEMENT & PA MAY 2014FLOOR PLAN26

FLOOR PLAN

MAY 2014 OFFICE MANAGEMENT & PA

VISITORSENTRANCE

VISITORSENTRANCE

VISITORSENTRANCE

GOING GLOBAL LIVE

SALES INNOVATION EXPO

GLOBAL MOBILITY EXPO

OFFICE MANAGEMENT & PA

THE BUSINESS SHOW

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1322

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1355

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1110

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1803 2006

1910

2745

3162 3168

3522

3325

3547 3746

3188

2314

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2316

2120

2812

3151

3788

3550

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3100

2218

NETWORKINGAREA

MAUVE WORKSHOP

GLOBAL MOBILITY WORKSHOP

SEMINARHALL 21

SEMINARHALL 22

MIDAS TOUCH

COFFEEAREA

COFFEEAREA

LIVEFEED 1

SEMINARHALL 3

SEMINARHALL 18

SEMINARHALL 19

SEMINARHALL 17

SEMINARHALL 16

SEMINARHALL 4

SEMINARHALL 5

SEMINARHALL 11

BUSINESSES FOR SALE

PERSONAL INFLUENCE HALL

KEYNOTE HALL 1

BUSINESSWORKSHOP

FUNDING & CASHFLOW WORKSHOP

GET ONLINEWORKSHOP

121ROADSHOW

ECOMMERCEWORKSHOP

BRANDING WORKSHOP

SEO WORKSHOP

CLOUD COMPUTING WORKSHOP

MICROSOFT DYNAMICS

WORKSHOP

CAREER PROGRESSION

WORKSHOP

mCOMMERCEWORKSHOP

EXPERIANWORKSHOP

SELF EMPLOYMENTWORKSHOP

MENTORINGWORKSHOP

EMAILMARKETINGWORKSHOP

SALESFORCE WORKSHOP

SALESOFFICE

BUSINESS PLANNINGWORKSHOP

THE WILEY STARTUP SCHOOL SPEED NETWORKING

BUSINESSCONNECTIONS

TWEET MEET

ANGELS DEN

THE INTERNET BUSINESS SCHOOL

SEMINARHALL 6

SEMINARHALL 7

WEALTH TRAININGCOMPANY SEMINAR

HALL 15

SEMINARHALL 8

THE BOARDROOM

SEMINARHALL 12

SEMINARHALL 9

SEMINARHALL 27

SEMINARHALL 24

SEMINARHALL 25

SEMINARHALL 26

SEMINARHALL 28

SEMINARHALL 29

FSB SEMINARHALL 10

KEYNOTE HALL 2

ELATION SALESWORKSHOP

SALES GROWTH

WORKSHOP

CRM WORKSHOP

EN Start-UpsA Campaign Supporting Young Businesses

FLOOR PLAN 27

Of�ice Management PAE x h i b i t i o n a n d C o n f e r e n c e

Of�ice Management PAE x h i b i t i o n a n d C o n f e r e n c e

OFFICE MANAGEMENT & PA MAY 2014EXHIBITOR28

Once upon a time you needed a venue to enhance your event. The free venue finding fairies arrived and voila!

THE VENUE FINDER SAVED THE DAY

Well, if only finding the perfect venue for your event was as simple as waving a magic wand! With 20 years’ experience of working their own particular kind of magic for their clients, Conference Style really appreciates how time consuming the task of

finding the right venue can be. It’s time well spent though, because the right venue can really turn a somewhat run of the mill event into something truly memorable. But what can you do if your work plate is already full?

A bijou agency of mother and daughter, Yvette and Nina are your very own personal venue finders. We both have experience of running events within properties, as well as event placement.We will search tirelessly to make sure that we find the venue that best suits your particular requirements. We are able to tap into the latest and newest venues available throughout the UK, as well as overseas. Our mission is to make your event the best it can possibly be, by finding the venue

STAND 3328

CONFERENCE STYLE LIMITED

www.conferencestyle.co.uk

info@conferencestyle.co.uk

01923 839222

STAND 3306

The Archive Warehouse

URL: www.thearchivewarehouse.com

EMAIL: Info@thearchivewarehouse.com

PHONE: 0844 800 4008

We believe that information is the greatest asset that a company has and therefore deserves a robust policy.

AN OVERZEALOUS

RETENTION POLICY

CAN GO AGAINST

COMPLIANCE AND

GOVERNANCE

THE RIGHT VENUE CAN REALLY TURN A SOMEWHAT RUN OF THE MILL EVENT INTO SOMETHING TRULY MEMORABLE

CHANGE THE RECORD – THE IMPORTANCE OF GOOD RECORDS MANAGEMENT

For many companies, records management is an area where there is a perception that, “It just happens”. Whether with an off-site provider, or stored on-site until a file is required, a compliant and secure document storage policy is something that needs to

be worked on and reviewed on a regular basis.

Every day, we come acrosspotential clients who don’t have active destruction policies in place. Whilst it may appear a safe bet to keep everything, having an

overzealous retention policy can go against compliance and governance, which are essential requisites to excellent record management.

As experts in saving space for customers, which for many companies is a key driver, moving their storage off-site can reap significant efficiencies, save space and cut costs. For many companies

who store on-site, there is a perception that as they own the building and space, it is free storage. Take into consideration how that space may be better utilised, along with potential governance and compliance issues, and the fines and penalties that can be issued for the mishandling and storage of information, the perceived savings are not quite as attractive.

In our experience, when we perform a full file audit or document transition project, our clients see an increase in their compliance and governance. They will also often see a reduction in their storage costs, so why not speak to us today and find out how we might be able to help your organisation become compliant.

Yvette Nina

that will most appropriatelyreflect your objectives.

We understand that when you already have your own very full-on job to deal with, the additional task of organising a company event of any kind is a huge distraction from the day-to-day

essentials of your role. We know that finding the venue takes away so much of the stress and the details tend to fall into place from there. Conference Style is an extra free pair of hands.

Promoting Office ProfessionalsA growing organisation of members that welcomes individuals who are involved – or have been - in all areas of office administration, including PAs, EAs, Administrative Managers and more. Managed by a committee of volunteer members who have first-hand experience in the profession, everyone is encouraged to become actively involved in shaping the organisation and promoting the profession.

Key Membership Benefits

• Talks by professional inspirational speakers• Social events exploring London’s historical treasures• Receive Executive Secretary Magazine six times a year• Substantial networking opportunities• An enjoyable experience!

Membership application: www.london-pa-network.org/membership/sign-upMembership payment: www.london-pa-network.org/membership/pay-online

Green Facilities Management Ltd. is an ISO9001 and ISO 14001 accredited commercial cleaning company offering contract cleaning services and cleaning consultancy services to Offices, Gyms, Schools, Hotels and other business sectors. We operate across the whole of London and adjoining counties.

Our management has over 20 years of combined experience and we have built a reputation on providing superior cleaning services to range of corporate clients including J C Decaux and Virgin Active. Green FM provide comprehensive cleaning services where we tailor-make cleaning schedules as per your

requirements. We regularly monitor our level of service through monthly ‘Cleaning Inspection Forms’ and ‘Customer Satisfaction Forms’ undertaken by your dedicated Green FM ‘Account Manager’.

The biggest advantage Green FM provide is tried and tested cleaning services that are already used by our clients without having to ‘fire-fight’ problems as they arise. Our package of ‘systemized’ cleaning services has helped many Facilities Managers to concentrate on more important aspects of running their day to day operations while requiring minimal involvement in daily cleaning.

Here are the 5 main reason why you should go with Green FM:

1. MANAGEMENT AND SUPERVISION: All services will be supervised on a regular basis by a site supervisor as per the specification and he/she will be supported at all times by the account manager. The cleaning contract will be administered by the management support operative based at head office. All periodic work tasks will be arranged in conjunction with the Account Manager, who will liaise with the client’s representative to arrange for access, etc.

2. PERSONNEL AND TRAINING: All staff employed by Green FM are required to undertake security checks and are thoroughly vetted before they are employed. All levels of staff undertake training with regards to site induction prior to work commencement, understanding of the cleaning schedule, health & safety, environmental awareness and the company’s quality control system. All staff are required to wear uniform and be directly employed by the Company.

3. QUALITY CONTROL: Green FM is an ISO 9001: 2000 quality management system accredited company. As part of ISO 9001- all completed work is checked for quality and compliance with the specification and any non-conformities are recorded, analyzed and rectified. Adherence to ISO9001 requirements also ensures that all materials and equipment used are obtained from reliable suppliers, of the highest quality and fit for purpose. As part of quality control, we ensure all the staff employed are fully trained, all the tasks are scheduled, arranged and recorded as being completed, as well as quality control of the company’s operations being recorded and analyzed.

4. HEALTH & SAFETY: All tasks undertaken are subject to a risk assessment being completed and a method statement being produced. This process ensures that all activities are safe to complete and all risks and hazards are eliminated or reduced and the results recorded and acted upon. All technical data sheets for chemicals used are kept on site along with all the completed risk assessments and COSHH details. All machine and safety inspection records are kept on site. All the staff is issued with suitable and sufficient quantities of protective clothing and equipment.

5. ENVIRONMENTAL AWARENESS: Green FM is an ISO 14001 certified company. Adherence to ISO14001 means Green FM actively monitors possible effects of our activities on the environment and takes the control measures necessary to reduce all possible impacts. We train our staff to ensure that they are environmentally aware and understand their obligation towards the environment by following method statements and systems in line with the company policy.

MAY 2014 OFFICE MANAGEMENT & PA EXHIBITOR 31

Tired of the boring old office food at your lunch meetings? StandByChef has fresh new ideas and exciting new menus for you.

INNOVATIVE OFFICE CATERING FOR YOUR LUNCH MEETINGS

At StandByChef, we have created new fresh menus that are ideal for a lunch in the office, keeping the healthy conscious in mind and that lunch food needs to be light, energizing and easy to eat. Our delivery service is particularly popular in those places where space comes as a premium as our buffet boxes are easily stackable and ready for collection once the food is finished. We have an easy to use online ordering facility that allows you to browse through our delicious menus at your leisure, before choosing exactly which tasty sandwiches, finger foods and cold buffet platters you

require for your meeting. Everything on the menu is hand-prepared in our five-star hygiene rated production kitchen, fresh on the same day and delivered to you on your chosen timeslot.

At StandByChef, we can assist you through-out the day and not only at the office. In fact, we have a variety of flexible services tailored for your private events at home or anywhere else, where we can be involved as much or as little as you require. Whether it be a fully catered dinner party, barbecue or cocktail party, we will be running in the background with discretion and efficiency, assisting you in making your event a success to remember.

For more details, just visit us at stand 3534 and we’ll be happy to discuss different ways we can assist you and you’ll also be able to sample some of our food.

STAND 3534

StandByChef Catering

URL: www.standbychef.co.uk

EMAIL: orders@standbychef.co.uk

PHONE: 02089631465

At Toner Trader, we buy surplus printer toner cartridges from companies that have upgraded their printers or no longer need them.We really appreciate the work PAs, Office managers and Secretaries do and we have decided to reward you by offering £5 of Pizza Express or Marks and Spencer vouchers for every £100 of surplus printer toner and ink cartridges we buy off you up to £100. To qualify for this offer, please use the code PAOS when you contact us for the first time or come and see us at Office Management and PA.

At Toner Trader we:• Can collect your unused toner/ink cartridges

within 24 hours• Pay for your toner cartridges within a few days• And we offer great prices when you sell your

surplus printer toner cartridges to us

To contact us call us on 0800 60 50 50 or email me at oliver@tonertrader.co.uk

Do You Need Any Printer Consumables?We also sell printer consumables. We offer great prices on all genuine printer consumables, from ink cartridg-es to fuser kits to printer toners. We currently have the following amazing offer: call me on 0800 60 50 50 for a printer consumable quote and on your first order, we will only charge you the price it costs us from our wholesaler. We hope you like our service and prices so much you will stick with us! See you at the show!

Find us at stand, no. 3503

Go to for must-read office and career advice, lunch recipes, entertainment ideas, competitions and funny stuff to

make your nine-to-five a little more like your five-to-nine.Get a work life!

olemagazine.co.uk

Stand 3714 See you there

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