Office 365 Information Session

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WEST VIRGINIA UNIVERSITY Office of Information Technology OFFICE 365 INFORMATION SESSION

description

Office 365 Information Session. OIT OFFICE 365 Support portal. OIT OFFICE 365 Support. Prepare for Migration. Conversion starts at 5 p.m. on Friday Access to GroupWise removed Most users will have current mail by Monday, but large mailboxes may continue to migrate through the week. - PowerPoint PPT Presentation

Transcript of Office 365 Information Session

Page 1: Office 365 Information Session

WEST VIRGINIA UNIVERSITY Office of Information Technology

OFFICE 365INFORMATION SESSION

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WEST VIRGINIA UNIVERSITY Office of Information Technology

OIT OFFICE 365 SUPPORT PORTAL

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WEST VIRGINIA UNIVERSITY Office of Information Technology

OIT OFFICE 365 SUPPORT

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PREPARE FOR MIGRATION• Conversion starts at 5 p.m. on Friday

– Access to GroupWise removed – Most users will have current mail by Monday, but large

mailboxes may continue to migrate through the week.

• Review top 10 items to complete before the migration!– http://oit.wvu.edu/office365/migrate/top10before/

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WHAT WILL MIGRATE1. E-mail messages (except in Trash, or 25 MB in size or larger) 2. Calendar items 3. Archived items (Only if opt-in survey was completed!) 4. Personal Address Books 5. Tasks 6. Reminder notes 7. Message categories 8. Proxy rights* 9. Shared folders* 10. Shared Address books

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WHAT WILL NOT MIGRATE1. Signatures 2. Rules 3. Messages 25 megabytes in size or larger 4. Frequent Contacts 5. Hyperlinks within e-mail messages (typed-out URLs can remain, but are

not clickable) 6. Extended address book fields (some fields, such as birthdays, may not

migrate if they were used) 7. Archived items (if opt-in survey was not completed) 8. Junk Mail Handling lists 9. Messages in the GroupWise Trash

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POST MIGRATION• Review top 10 post migration items!

• http://oit.wvu.edu/office365/migrate/top10after/• Remove old mobility account and connect with

new account• Post migration drop-in session on Tuesday after

go live for mobility questions or general how-to questions

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GENERAL ITEMS• Voice mail integration will continue for existing users

– You will need to periodically log into your voice mail box with your phone and save or delete the voice messages.

– The copies of the messages that are sent to your Office365 email address are separate copies and are not tied back to the voice mail system.

– Any requests for new activation of this service should be made via the OIT Service Desk 293-4444

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GENERAL ITEMS• Archives, if requested, will be migrated the week

after go live.– A new folder named ‘GroupWise Archive’ will appear

in your main folder list when the items are migrated.

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SUPPORT• Check http://oit.wvu.edu/office365• Enter ticket to [email protected] or 293-

4444• Online help is available within the Microsoft

products• Remember that you are resources to each other!

Help your neighbor

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OFFICE 365 DEMO

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OUTLOOK 2013 CLIENT OR WEBAPP?• Departmental decision

– Both have strengths & weaknesses– Do not share exact functionality or options

• Tablets (Windows and iPads) purportedly do best with web app access

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OFFICE 365: OUTLOOK WEB APP GUIDE• http://oit.wvu.edu/office365/webapp/• http://

oit.wvu.edu/office365/files/2013/07/outlook_webapp.pdf

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OFFICE 365 DEMO• URL: outlook.com/mail.wvu.edu

– All common Windows and MAC browsers work• See “Supported Browsers” link on OIT O365 site

– ENABLE pop-ups for Outlook

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OUTLOOK WEB APP