시대의 마케팅전략 - contents.kocw.netcontents.kocw.net/document/15_10.pdf · 트렌드...

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Page 1 Marketing Strategy 제 15 장 디지털 시대의 마케팅전략

Transcript of 시대의 마케팅전략 - contents.kocw.netcontents.kocw.net/document/15_10.pdf · 트렌드...

  • Page 1

    Marketing Strategy

    15

  • Page 2

    Marketing Strategy

    What is Wikipedia?

    2000 3 Nupedia

    : Larry Sanger, Jimmy Wales

    2001 1 15 wikipedia.com

    2001 18 -> 2002 26

    2003 46 -> 2004 161

    http://en.wikipedia.org/wiki/Wikipedia wikipedia =>

    ,

    , Wiki

    Wikipedia

    2 100

    10

    http://en.wikipedia.org/wiki/Wikipedia
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    Marketing Strategy

    What is Wikipedia?

    ( Directory)

    Sub

    Wiki

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    Marketing Strategy

    Wikipedia

    1.

    8 , Wikipedia 2

    100

    92

    2. Contents

    .

    3. Wikipedia

    ( , )

    Wikipedia

    2

    8 100

    What is Wikipedia?

    Wikipedia

    , , ,

    Wikipedia

    ,

    350 8

    0`~ 10 ( 5) 5 ~ 9 (7)

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    Marketing Strategy

    , Google

    Wikipedia

    Wiki

    www.Wikia.com

    Google

    Wikipedia DB

    http://www.wikia.com/
  • Page 6

    Marketing Strategy

    . . , . . , , . .

    []

  • Page 7

    Marketing Strategy

    14

    II.

    I.

    III.

    IV.

    V.

  • Page 8

    Marketing Strategy

    1.

  • Page 9

    Marketing Strategy

    , , , .

    .

    .

    . . PK() .

    . , .

    . .

    . .

    . .

    . .

    KT(2010), Lifestyle and Core Value of Future Consumer

    (1)

    2.

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    Marketing Strategy

    Lead User

    .

    lead user Lead User , ,

    Lead User /

    (2) : Lead User

    2.

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    Marketing Strategy

    Opinion Leader

    TV TV Weimann(1991) , Network position , ,

    (2) : Opinion Leader

    2.

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    Marketing Strategy

    Page 12

    Innovative Consumer

    ,

    ,

    (2) : Innovative Consumer

    2.

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    Marketing Strategy

    Market Maven

    information seeker

    smart buying

    , evoked set

    . , .

    (2) : Market Maven

    2.

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    Marketing Strategy

    Hub

    (2) : Hub Broker

    2.

    Hub : , Broker: ,

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    Marketing Strategy

    Prosumer

    , , [DIY]

    .

    CJ

    G

    /

    DIY

    2.

    (2) : Prosumer

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    Marketing Strategy

    AISAS

    2.

    (3)

  • Page 17

    Marketing Strategy

    AISAS

    ,

    ,

    .

    . .

    2.

    (3)

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    Marketing Strategy

    AISCEAS

    - .

    / .

    .

    2.

    (3)

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    Marketing Strategy

    ,

    .

    GRM: CF:

    2.

    (3) :

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    Marketing Strategy

    -

    ,

    ,

    2.

    (3) :

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    Marketing Strategy

    ,

    - Opinion leader, Innovator Market Maven, Lead User, Prosumer - - Social Network Service

    2.

    (3) :

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    Marketing Strategy

    (Collective Intelligence)

    .

    : , :

    SERI(2009), :

    3.

    (1) NPD Process :

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    Marketing Strategy

    Origin of game GameFreak

    Nintendo

    Produce Creatures

    Publisher Media mix produce

    Original rights

    holders

    Copyright management

    Copyright Meeting

    Suggest commercialization

    Animation producing Product promotion

    Broadcasting

    Permission

    Toy, Confectionary, Food, stationary, electric, clothing etc

    Suggest commercialization

    Licensor

    Licensee

    Shopro Shopro production

    Publishing

    Cartoon

    Game/Digital

    contents

    TV

    Character License

    / ,

    , ,

    3.

    (1) NPD Process :

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    Marketing Strategy

    ,

    2. tame()

    1.

    tame pet. , () ,

    150

    3.

    (1) NPD Process :

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    Marketing Strategy

    NPD Process

    ,

    NPD

    screening

    SERI(2009), :

    3.

    (1) NPD Process : NDP Process

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    Marketing Strategy

    , Lead User

    SERI(2009), :

    (1) NPD Process : NDP Process

    3.

  • Page 27

    Marketing Strategy

    SERI(2009), :

    (1) NPD Process : NDP Process

    3.

  • Page 28

    Marketing Strategy

    Page 28

    ,

    SERI(2009), :

    (1) NPD Process : NDP Process

    3.

  • Page 29

    Marketing Strategy

    SERI(2009), :

    3.

    (1) NPD Process : NDP Process

  • Page 30

    Marketing Strategy

    ,

    (2007), .

    3.

    (2)

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    Marketing Strategy

    Solution product

    , , (=+), DMB(=DMB+), (=+a)

    (2007), .

    3.

    (2)

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    Marketing Strategy

    ,

    target

    , ,

    (2007), .

    3.

    (2) :

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    Marketing Strategy

    /

    ( )

    [utilitarian] Effective, Helpful, Functional, Necessary, Practical , [hedonic] Fun, Exciting, delightful, Thrilling, Enjoyable , /

    Voss et al.(2003), Measuring the Hedonic and Utilitarian Dimensions of Consumer Attitude

    (2) :

    3.

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    Marketing Strategy

    /

    1) MP3 2)

    Gill(2008), Convergent Products: What Functionalities Add More Value to the Base?

    3.

    (2) :

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    Marketing Strategy

    Feature Fatigue

    (capability) (usability)

    (why) (how)

    ,

    Thompson et al(2005), Feature Fatigue: When Product Capabilities Become Too Much of a Good Thing

    3.

    (2) :

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    Marketing Strategy

    Feature Fatigue

    , Fopt variation

    Thompson et al(2005), Feature Fatigue: When Product Capabilities Become Too Much of a Good Thing

    3.

    (2) :

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    Marketing Strategy

    ,

    : ) V3 : ) Achieve : ) MS Window : ) vs. , / (ex. Dell), //,

    (1)

    4.

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    Marketing Strategy

    []

    / : ( , ) / : (ex. ) Ex 1) : Ex 2) : MS Office Ex 3) : Ex 4) :

    (2)

    4.

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    Marketing Strategy

    ( ), ()

    LG(2008),

    4

    (3)

    4.

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    Marketing Strategy

    , /

    ,

    - : - : -

    LG(2008),

    (3)

    4.

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    Marketing Strategy

    [Word-of-Mouth]

    Natural WOM: 27% . , / Stimulated WOM: . Attention-getting marketing activity . .

    (1)

    5.

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    Marketing Strategy

    ,

    ,

    (1)

    SERI(2008),

    5.

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    Marketing Strategy

    Social Media

    Social Media

    (Stimulated WOM )

    , , , , , , , []

    (1)

    5.

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    Marketing Strategy

    Trendsetter, Maven, Connector .

    (2)

    1.

    5.

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    Marketing Strategy

    , .

    (2)

    5.

    2.

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    Marketing Strategy

    / .

    5.

    (2)

    3.

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    Marketing Strategy

    SERI(2008),

    ,

    , ,

    5.

    (2)

    4.

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    Marketing Strategy

    SERI(2008),

    :

    ,

    [factsheet]

    (2)

    4.

    5.

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    Marketing Strategy

    Promoted Tweets

    ,

    Promoted Tweets . .

    5.

    (2)

    5.