November 2017Volume 18 Issue 11

retailer.wilottery.comConnection

Ideas and Information for RETAILERS

INSIDE:Note from the Director, page 2Security Corner, page 2Retailer of the Month, page 3Pack activation reminder, page 4Holly Jolly Raffle, page 5New scratch tickets, page 6Megabucks jackpot winner, page 7

Tickets Available in Stores Now!

Note from the Director

Cindy PolzinLottery Director

The cooler weather is here and the holidays are just around the corner. This brings about memories of turkeys, apple pie, delicious holiday treats, beautiful snowy days, and holiday lights. It is a time for heading out for the big hunt and visiting with friends & family. Thoughts also shift to holiday gift shopping and we have some great stocking stuffers for everyone!

The Wisconsin Lottery Holiday tickets launched in October but there is still plenty of time for your customers to join in on the fun. With 6 different price points - $1 Merry Money, $2 Warm Winter Winnings, $3 Naughty or Nice Crossword, $5 Happy Holidays, $10 Holiday Dazzle, and the $15 Peng-Win Countdown - there is definitely something for everyone.

And let's not forget about the ever popular Holiday Raffle. Sales started on November 1st and will continue until 100,000 tickets are sold or December 6th rolls around. The drawing of winners will happen on December 7th leaving them plenty of time to use their winnings for holiday gifts or a fun winter vacation. With over 1000 prizes and just a $5 purchase price the Holiday Raffle is sure to sell out early.

This month marks my 1 year anniversary with the Wisconsin Lottery! It has been an great year in which I have learned many new things and met some amazing people. I am looking forward to meeting more of you as I continue my ride-alongs with the Field Marketing Reps.

Until next time, good luck to all of you hunters out there and have a great Thanksgiving.

November 2017 2

SECURITY

Wisconsin Lottery

®

Combine crossword with the naughty or

nice list and see where your name appears!

Security CornerBOLO!! (Be On the Look Out)There have been a number of incidents over the last month that have caught Security's attention and caused concern. While

Lottery tickets are not the only target, we have had a number of stores reporting thefts occurring after a clerk is distracted. For example: A person reports a rest-room plumbing issue to a clerk. The clerk is the only person on duty and leaves the counter to look at or fix the problem. While the clerk is checking out the restroom another person or persons steal Lottery tickets and other items.

If this happens, what do you do? 1. Call the police. 2. Call IGT Hotline and report the missing tickets. 3. Call the Wisconsin Lottery

Well placed cameras and an up-to-date camera systems can assist law enforcement, Lottery in-vestigators, and ultimately your bottom line. Equally important is the need to keep tabs on your inventory and alert the Lottery to any problems that you see –as quickly as possible.

November 2017 3

Hartje's Travel Center, Market & Hardware

S1428A State Hwy 33LaValle, WI

La Valle is located in Sauk County, where Hwy 33 and Hwy 58 intersect.

This month we travel to the Village of LaValle in Northwestern Sauk County, a community packed with outdoor recreational opportunities. Our retailer of the month, Hartje's, is perfectly situated between Lake Redstone and Dutch Hollow Lake to serve both travelers and local residents.

The product offerings at Hartje's are truly amazing. What began as a business in the early '60s selling Massey-Ferguson tractors has grown into combination of businesses including a travel center with a BP gas station, a Do It Best Hardware store, a market, a sports & recreation store, and a cabin shop featuring antiques and home décor. If you visit in the summer you'll also find the LaValle Farmer's Market and Flea Market every Saturday located right outside Hartje's.

Lottery at Hartje's can be found in the Travel Center. It's well positioned on the counter with a ticket menu board displaying the current scratch tickets. They carry 16 facings which include all Wisconsin Lottery holiday games this time of year. The best selling price points are the $5 and $10 scratch tickets. Their players have been on a hot streak with four $1,000 winners this year from game #685 $1,000 Richer and one from #2022 Gem of a Crossword.

If you're planning a trip to the area, check out Hartje's website before your go (hartjefarmhomesports.com). You'll be amazed by what they have to offer!

Pictured: Sarah Nusse, Lindsey Barton, Diane Mazur, Jean Strike & Eric Gorius – Store Manager

Holiday games are some of

the best selling games of the

entire year.

November 2017 4

WI Lottery Retailer Equipment Policy Effective: August 2017

It is the mission of the Wisconsin Lottery to provide property tax relief for Wisconsin homeowners. This policy reflects the placement of improved retailer equipment used to generate sales to provide those funds. The policy also ensures that non-compliance warnings, Retailer Performance Program (RPP) incentives, and ordering/wagering suppressions are administered uniformly.

The Wisconsin Lottery Retailer Contract provides authority for retailer equipment use in Section 2.0 (11), stating: Retailer shall use all equipment required by the Lottery. This equipment is not to be removed, defaced, or used for purposes other than those established by the Lottery. Periodic checks will be done to ensure operability and proper use of this equipment and that retailers are in compliance with the contract.

The following actions will be administered to any locations found to be non-compliant with the contract:

1st Non-compliance Location will receive a warning. While in a non-compliant status, location will be ineligible for RPP incentives. A follow up visit will be done to verify compliance.

2nd Non-complianceIf a 2nd visit results in non-compliance, ordering and wagering will be suspended at that location in addition to remaining ineligible for RPP incentives.

3rd/Final Non-complianceIf a final visit results in non-compliance, lottery contract will be terminated and all equipment removed.

How to Confirm Orders& Activate Packs Order CONFIRMATION CONFIRM your tickets on the terminal as soon as they are delivered. Home> Special Functions> Order Confirmation Confirmation lets the Lottery know you have received your delivery from Spee-Dee Delivery Service.

Pack ACTIVATION ACTIVATE each pack of tickets on the terminal when you are ready to put them in your dispenser. Remember only activate when you put them out to sell. Home> Special Functions> Pack Activation Activation lets the Lottery know which packs are out for sale to more accurately help determine what games you may need with your next order.

Got a Jammed Ticket?Reminder about……Reprints

If you experience a jam when printing a ticket for a player, follow these steps:

1. Press the REPRINT button to reprint either the last transaction, last wager, last online cash or last instant cash.

2. Staple the reprinted ticket to the unreadable ticket.

3. Send the reprint and the unreadable ticket to the Lottery in an adjustment envelope.

4. Report equipment issues to IGT at 1-800-950-5686

Please remember that reprints are not valid as tickets and should never be given to players.

You can obtain adjustment envelopes from IGT or print an adjustment form at:

https://retailer.wilottery.com/files /retailers/forms/adjustment.pdf

= Send to LotteryWisconsin Lottery2135 Rimrock Rd.

PO Box 8941Madison, WI 53708-8941

+

Cut and post reference guide for staff

ConversionCorner

Did you know the $15 ticket is only offered during the Holiday?

November 2017 5

Buck LuckBuck Luck1010RETAILER INCENTIVE

November 1, 2017 through

November 30, 2017.

10 Buck LuckEarn a $1 incentive for every 10 Buck Luck combo sold!

The combo includes:● $2-Powerball● $2-Mega Millions* ● $2-5 Card Cash● $1-Megabucks● $1-SuperCash!● $1-Badger 5● $.50-Pick 4● $.50-Pick 3

Holly Jolly Raffle is available at all Wisconsin Lottery retailers.

HOW TO PLAY:• Each play is $5 and prints on a separate ticket.• A six-digit number is printed on each ticket.• Tickets are sold in numerical order starting with 000001.• When you receive your raffle ticket, sign the back.• Once all 100,000 tickets are sold, no more tickets will be available for purchase.• Number of prizes, prize amounts and draw date will not change regardless of the number of tickets sold.• Tickets must be purchased before December 7, 2017.• The drawing will be held on December 7, 2017.• Tickets can be redeemed after the drawing.

ODDS: Prize Winners Odds $100,000 1 1:100,000 $1,000 50 1:2,000 $100 1,000 1:100

What a fun gift to give a

friend or family member for

the Holidays!

6

Odds are You’ll Like ‘EmScratch-offs

TOP PRIZE $1,000,000 Overall odds of winning: 1:3.4 Prize payout: 75.0% A chance to win 2 times, 5 times or 10 times the corresponding prize!

#2021

TOP PRIZE $8,000 Overall odds of winning: 1:4.0 Prize payout: 62.0% Win up to 10 times!

#2056

TOP PRIZE $400 Overall odds of winning: 1:4.2 Prize payout: 59.0% Third scratch ticket of a limited-edition series

#579

Visit retailer.wilottery.com for information on ticket launches

TOP PRIZE $8,000 Overall odds of winning: 1:4.1 Prize payout: 62.0% Win up to 10 times!

#2031

7November 2017Celebrating a Mega Winner$2.5 Million MegabucksJackpot Won in Oshkosh

Heinz Habermehl of Oshkosh is the lucky winner of $2.5 million from the September 20 Megabucks drawing. The winning numbers from Wednesday, September 20 were 4, 12, 17, 24, 39, and 43.

Habermehl, a self-described daily lottery player who plays Megabucks, purchased his winning ticket at Kwik Trip at 2115 Jackson Street in Oshkosh. He noted that he's been playing the lottery for many years and manually chose his winning numbers as opposed to using the quick pick option.

Habermehl, a retired welder, plans to use his winnings to help his kids, build up a nest egg and enjoy it with his family close to home noting that he doesn't have any big travel plans.

Retailers receive a 2% incentive of the winning ticket amount up to $100,000. Kwik Trip will receives $50,000 for selling the winning ticket.

TWO LETTERSOR

FOUR LETTERSNICEWARM

FIVE LETTERSHAPPYHOLLYJOLLYMERRYMONEY

SIX LETTERSDAZZLERAFFLEWINTER

SEVEN LETTERSHOLIDAYNAUGHTYPENGWIN

EIGHT LETTERSHOLIDAYSWINNINGS

NINE LETTERSCOUNTDOWNCROSSWORD

Holiday Puzzle

Who ever receives this ticket as a giftmust have been

very good this past year!

Wisconsin Lottery2135 Rimrock Rd.P.O. Box 8941Madison, WI 53708-8941

PRSRT STDU.S. POSTAGE PAID

Madison, WIPermit No. 1369

Connection is a monthly publication of the Wisconsin Lottery.

November 2017Volume 18 Issue 11

Kami Blatter, graphic designerRetail Relations, editors

®

Makes a great gift for that

hard-to-buy-for person on your list!

Holiday Call ScheduleThe Lottery office will be closed on Thursday, November 23, 2017 for the Thanksgiving holiday. We will be open regular hours on Friday, November 24, 2017.

Retailers who normally receive their telemarketing call on Thursdays and Fridays will be asked to place an order for two weeks of inventory during their telemarketing call on Thursday & Friday, November 16th & 17th. Our new suggested ordering software will recommend the appropriate number of packs to cover two weeks based on store sales history. This should ensure plenty of stock for the busy holiday week. Ask your Telemarketing Representative for more information.