ODT Conference - Global Supply Chain Rev B Publish

www.sqaservices.com - "Global Quality on Demand"2009 ODT CONFERENCE & EXHIBITIONCONTROL IN A COMPLEX GLOBAL SUPPLY CHAIN – 10/07/09

Supply Chain Managementin a Complex Global

Environment

Gerard Pearce


THIS SESSIONFocus on Supplier Control

Agenda:5 10 15 20 25 30 35

intro

challenges

strategies for success

q&a

recap


CHALLENGES• Resources• Moving Targets• New Threats• Disconnection• CAR Sickness

supplier

quality

FDA Warning Letters related to supplier controls (820.50)

Increased Cost of Quality


www.sqaservices.com - "Global Quality on Demand"

CHALLENGES

volume

travel expense

expertise

follow-upvisibility

language

safety

Evaluating an increasingly global supply chain:


quality results

CHALLENGESVisibility and Control

organizational boundaries

Supplier Supplier SupplierSupplier

Supplier SupplierSupplier

inco

mple

te poo

r OK OK

marginal

OK p

oor

OK

?

OK

OKOK

functional boundaries

system boundaries


THIS SESSIONFocus on Supplier Control

Agenda:5 10 15 20 25 30 35

intro

challenges

strategies for success

q&a

recap


STRATEGIES FOR SUCCESS

Goals– Defined and aligned with corporate strategy– Low or no Purchasing-Quality ‘Distance’



Focus– Strategic Partners– Strategic Stinkers– Risk Management– Regional Coverage

lowmediu

mhigh

high

medium

low

risk

perf

orm

ance



Standardize– Target organizational, system and functional

boundaries– Leverage organizational quality network– Aim for synergy in Supplier Quality

Management– Develop ‘Best of Breed’ tools and processes– Share results and critical data



‘Bigger Picture’ Supplier Evaluation– View evaluation as part of a larger process– Increase the evaluation scope to add value– Exploit ‘Administrative Intelligence’



Share Responsibility– Data: do it once, do it fast, do it right– Develop two-way visibility– Establish ‘Controlled Connection’ through

organizational boundaries– Promote a collaborative, time-saving

environment




Outsource– Acknowledge ‘commoditized’ activities– Target necessary, but non-critical activity– Adopt ‘co-sourcing’ for specialist or regional

skills– Use risk-based approach

“Where is the Quality Manager who can afford so to cover his entire supply base as that a thousand suppliers might not do an infinite deal of mischief?” – apologies to Benjamin Franklin




Detailed Event Status

Real-time DashboardFiltered Program

Data

Email Alerts

Process Controlled

Complete Results

Data Export

Deployed Team

Relational Events

Business Intelligence: program automation and stakeholder visibility


RECAP & TAKE-AWAY

Challenges– Resources, Moving Targets, New Threats,

Disconnection, CAR Sickness

Strategies for Success– Align Goals– Focus Resources– Standardize– ‘Big Picture’ Supplier Evaluation– Share Responsibility– Outsource– Foster Business Intelligence


Questions and further information:

Gerard Pearce310-802-4448

[email protected]

ODT Conference - Global Supply Chain Rev B Publish

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