Odn of wny 6 10 11

32
Enhancing Your Brand through Social Media For ODN of WNY June 10, 2011 Presenter Terry Babij

description

A Presentation Delivered to The OD Network of WNY on June 10, 2011

Transcript of Odn of wny 6 10 11

Page 1: Odn of wny 6 10 11

Enhancing Your Brand through Social Media

For ODN of WNY

June 10, 2011

Presenter Terry Babij

Page 2: Odn of wny 6 10 11

2

Social Media Revolution by Socialnomics

Click to connect to You Tube for Video

Page 4: Odn of wny 6 10 11

Listening for pulse of community

• Lurkers• Use search and other tools to listen for

positive and negative conversations• Promote Social Media with SHARING on

Web-Sites and E-Mail messages

Page 5: Odn of wny 6 10 11

Various Platforms

–LinkedIn–Facebook–Twitter–You Tube–RSS–Blogs

Page 7: Odn of wny 6 10 11

• So much going on out of sight!• Need to pick your strategy• Be prepared to alter course• Once you have committed there is no

stopping

Social Media Iceberg

Page 8: Odn of wny 6 10 11

• Originally a place to post resumes and look for work. Now a popular B2B or Professional Social Network

• Single profile• Business Networking• Company pages• LinkedIn Groups

–Discussions• LinkedIn® Answers

Page 9: Odn of wny 6 10 11

My LinkedIn Profile• Must be invited to join someone’s network

and are only supposed to invite people you know (if you know e-mail)

• May ask others for introduction• Some people have profiles but do not

accept invitations???• Publications ETC• Links

Page 10: Odn of wny 6 10 11

Company Page

• A Place to Promote Company • Upload Products • Make Announcements• Publicize Events• Others can follow

Page 12: Odn of wny 6 10 11

Facebook

• Many changes and updates. Hard to keep up.

• More conversational and less management than Web Site

• How to manage different profiles• Personal Profiles

– Limited to 5,000 friends– Personal– Should not conduct business– Small print may find your page gone

Page 13: Odn of wny 6 10 11

Personal Profiles cont’d• May want multiple profiles?

– Personal– Professional

• News feed delivered by FB to your wall• Others can post or write on your wall• Direct messages • Pokes• “PAGES” and “GROUPS”

Page 15: Odn of wny 6 10 11

Company Pages• Business Focused or Not For Profit• Create “Welcome” page so 1st time visitors

do not land directly on wall using FBML• Ideally less about you more about what

the readers or FANS would like to see• Find good content and share with

questions or comments• Goal 25 Likes to customize Page URL• Real traction starts at 500-1,000 Likes

Page 16: Odn of wny 6 10 11

Pages Cont’d• PEOPLE can Like not PAGES• Use FB as Page to post to wall and others

Need to post as Page to have Impressions• People and Pages who “Like” can post on

CO Wall if settings permit– Admin can remove inappropriate posts

• Aim to be “REMARKABLE”• Impressions and Insights

Page 17: Odn of wny 6 10 11

Insights

Page 18: Odn of wny 6 10 11

Impressions

• Similar context to advertizing.– Impression = viewing– Higher comment and LIKE should produce more

impressions– FB will suggest to others they think may be interested

• The Life of a post does last!– Can be shared and then show on other walls

• Resides on Company Wall

Page 19: Odn of wny 6 10 11

Group Pages• Groups different from Pages• For Not 4 Profits, Clubs or Orgs.• NKBA WNY• NFCC• Great way to have open conversations

and community input

Page 20: Odn of wny 6 10 11

Insights to Goals

• Likes or Fans good for organic growth can this correlate to business growth?

• Active users Monthly, Weekly, Daily• Interactions• Comments• Link back to Web Site measure with

Google Analytics (Referring Site)• Share and comments are gifts

Page 22: Odn of wny 6 10 11

Twitter• Profiles (“@” Handles)

– Personal– Professional

• Not required to follow all who follow

– Company• Department or Job Specific• Some companies have unique handle for each

person• Etiquette to follow all who follow

• @BestBuy many respond to question

Page 23: Odn of wny 6 10 11

Twitter Cont’d• Half life of Tweet about 90 seconds

– Those who are communicating will see and it will be stored in your timeline

• No such thing as butting in on Twitter• Need to listen and look for opportunities to

contribute• Twitter ideal way to publicize Blog• It is okay to repeat yourself

Page 24: Odn of wny 6 10 11

Twitter Jargon• Tweet• Retweet• #Hashtags• Searches Saved• #FF• Tweetups• Many Texting Acronyms used

Page 25: Odn of wny 6 10 11

Blogs• Many platforms

–Wordpress–Typeworks–Blogger–LinkedIn

• On website• Must be scheduled and regular• Use to create Social Media activity

–What would your readers be interested in?

Page 26: Odn of wny 6 10 11

Google as a Content Tool& other Applications

• Analytics• Google Alerts• Good News• Google Reader

– Show Blog stats!• Dashboards

– Tweetdeck

Page 28: Odn of wny 6 10 11

Goals

• Likes• FB Impressions and Feedback• Company Web Site Registrations• Inbound links from Social Media• Added traffic on Web Site• Blog traffic created• Added traffic at Trade Shows

Page 29: Odn of wny 6 10 11

My Reading List• Content Rules by C.C. Chapman and Anne

Handley• Six Pixels of Separation by Mitch Joel• UnMarketing by Scott Stratten• Flip the Funnel by Joseph Jaffey• Engage Brian Solis• Poke the Box Seth Godin• Empowered by Josh Bernoff and Ted Schadler

Forrester Research Do the Work by Steven Pressfield

Page 30: Odn of wny 6 10 11

Resources

• http://www.briansolis.com/• http://www.socialmediaexaminer.com/• www.google.com

– Many Blogs and podcasts subscribed to• iTunes for Podcast management• Intersection Consulting

Page 31: Odn of wny 6 10 11

You can find many more free templates on the Presentation Magazine website

www.presentationmagazine.com

Where to Find Me?LinkedIn Terry Babij

FacebookBusiness Profile Terry BabijPersonal Profile Terry Babij Different PictureCompany www.facebook.com/berenson.corp

TwitterBusiness Handle @TerryBabijPersonal Handle @FE_CameraGuyCompany @BerensonCorp

FlickrTerry Babij

E-Mails: [email protected], [email protected],Phone: Desk 716-332-4271 Cell: 716-348-7830

Page 32: Odn of wny 6 10 11

Questions?