Odn of wny 6 10 11 Handout
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Enhancing Your Brand through Social Media For ODN of WNY June 10, 2011 Presenter Terry Babij 2 Social Media Revolution by Socialnomics
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Handout for the Presentaion on Enhancing your Brand through Social Media delivered to the OD Network of WNY on June 10, 2011
Transcript of Odn of wny 6 10 11 Handout
Enhancing Your Brand through Social Media
For ODN of WNY
June 10, 2011
Presenter Terry Babij
2
Social Media Revolution by Socialnomics
terry
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Conversation Prism
Listening for pulse of community
• Lurkers
• Use search and other tools to listen for positive and negative conversations
• Promote Social Media with SHARING on Web-Sites and E-Mail messages
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Various Platforms
– You Tube
– RSS
– Blogs
• So much going on out of sight!
• Need to pick your strategy
• Be prepared to alter course
• Once you have committed there is no stopping
Social Media Iceberg
• Originally a place to post resumes and look for work. Now a popular B2B or Professional Social Network
• Single profile• Business Networking• Company pages• LinkedIn Groups
–Discussions
• LinkedIn® Answers
My LinkedIn Profile
• Must be invited to join someone’s network and are only supposed to invite people you know (if you know e-mail)
• May ask others for introduction
• Some people have profiles but do not accept invitations???
• Publications ETC
• Links
Company Page
• A Place to Promote Company
• Upload Products
• Make Announcements
• Publicize Events
• Others can follow
Soc
ial C
ompa
ss
• Many changes and updates. Hard to keep up.
• More conversational and less management than Web Site
• How to manage different profiles• Personal Profiles
– Limited to 5,000 friends
– Personal
– Should not conduct business
– Small print may find your page gone
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Personal Profiles cont’d• May want multiple profiles?
– Personal
– Professional
• News feed delivered by FB to your wall
• Others can post or write on your wall
• Direct messages
• Pokes
• “PAGES” and “GROUPS”
Company Pages
Company Pages• Business Focused or Not For Profit• Create “Welcome” page so 1st time visitors
do not land directly on wall using FBML• Ideally less about you more about what
the readers or FANS would like to see• Find good content and share with
questions or comments• Goal 25 Likes to customize Page URL• Real traction starts at 500-1,000 Likes
Pages Cont’d
• PEOPLE can Like not PAGES
• Use FB as Page to post to wall and others Need to post as Page to have Impressions
• People and Pages who “Like” can post on CO Wall if settings permit– Admin can remove inappropriate posts
• Aim to be “REMARKABLE”
• Impressions and Insights
Insights
Impressions
• Similar context to advertizing.– Impression = viewing
– Higher comment and LIKE should produce more impressions
– FB will suggest to others they think may be interested
• The Life of a post does last!– Can be shared and then show on other walls
• Resides on Company Wall
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Group Pages
• Groups different from Pages
• For Not 4 Profits, Clubs or Orgs.
• NKBA WNY
• NFCC
• Great way to have open conversations and community input
Insights to Goals
• Likes or Fans good for organic growth can this correlate to business growth?
• Active users Monthly, Weekly, Daily• Interactions• Comments• Link back to Web Site measure with
Google Analytics (Referring Site)• Share and comments are gifts
Tw
itter
Twitter• Profiles (“@” Handles)
– Personal
– Professional• Not required to follow all who follow
– Company• Department or Job Specific
• Some companies have unique handle for each person
• Etiquette to follow all who follow
• @BestBuy many respond to question
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Twitter Cont’d
• Half life of Tweet about 90 seconds– Those who are communicating will see and it
will be stored in your timeline
• No such thing as butting in on Twitter
• Need to listen and look for opportunities to contribute
• Twitter ideal way to publicize Blog
• It is okay to repeat yourself
Twitter Jargon• Tweet
• Retweet
• #Hashtags
• Searches Saved
• #FF
• Tweetups
• Many Texting Acronyms used
Blogs• Many platforms
– Wordpress– Typeworks– Blogger– LinkedIn
• On website• Must be scheduled and regular• Use to create Social Media activity
– What would your readers be interested in?
Google as a Content Tool& other Applications
• Analytics• Google Alerts• Good News• Google Reader
– Show Blog stats!
• Dashboards– Tweetdeck
Goals
• Likes
• FB Impressions and Feedback
• Company Web Site Registrations
• Inbound links from Social Media
• Added traffic on Web Site
• Blog traffic created
• Added traffic at Trade Shows
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My Reading List• Content Rules by C.C. Chapman and Anne
Handley• Six Pixels of Separation by Mitch Joel• UnMarketing by Scott Stratten• Flip the Funnel by Joseph Jaffey• Engage Brian Solis• Poke the Box Seth Godin• Empowered by Josh Bernoff and Ted Schadler
Forrester Research Do the Work by Steven Pressfield
Resources
• http://www.briansolis.com/
• http://www.socialmediaexaminer.com/
• www.google.com– Many Blogs and podcasts subscribed to
• iTunes for Podcast management
• Intersection Consulting
You can find many more free templates on the Presentation Magazine website
www.presentationmagazine.com
Where to Find Me?LinkedIn Terry Babij
FacebookBusiness Profile Terry BabijPersonal Profile Terry Babij Different PictureCompany www.facebook.com/berenson.corp
TwitterBusiness Handle @TerryBabijPersonal Handle @FE_CameraGuyCompany @BerensonCorp
FlickrTerry Babij
E-Mails: [email protected], [email protected],Phone: Desk 716-332-4271 Cell: 716-348-7830
Questions?
