TRAINING BROCHURE 2013Operational Center Brussels

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A few words on the Training brochure The present brochure covers all the year 2013 and contains practical information regarding all training organized by MSF-OCB as well as training organized by other operational centers to which MSF-OCB staff have access. It is primarily aimed at expats and national staff in the field as well as at expats in-between missions. Quelques mots sur la brochure de Formations Cette brochure couvre l’année 2013 et contient des informations pratiques relatives aux formations organisées par MSF-OCB ainsi que celles organisées par d’autres centres opérationnels auxquelles le staff MSF-OCB a accès. Elle s’adresse principalement aux expatriés et au staff national sur le terrain ainsi qu’aux expatriés entre missions.

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The MSF-OCB Training Team

Damien KAUFFMAN

Training Coordinator

Carine DAENENS Pedagogical Expert

Annick FILOT Pedagogical Expert

Geneviève ERKEN -Pedagogical Expert

Jan FONTAINE Training Administrator

Stéphanie GOUBLOMME Training Administration Assistant

Florence PARENT Medical Training Officer

Xavier TISLAIR

Operations Training Officer

Robin VINCENT-SMITH Logistics Training Officer

Alain RIAS

HR Training Officer

Catherine GUISSET Finance Training Officer

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TABLE OF CONTENT / TABLE DES MATIERES

General Information Language Page MSF-OCB Training Calendar English 6

English 10 Training Policy – Politique de Formation Français 11 English 12 Perspectives 2013 - Perspectives 2013

Français 13 English 14 Selection procedure - Procédure de sélection

Français 16 English 18 Scholarship & External Training - Bourses & Formations Externes

Français 20

Induction Training Language Page Preparation Primary Departure (PPD) English 24

English 26 Sanou Français 28

Finance Online Course English 30

Medical Training Language Page Coordination Nutrition & Vaccination – Nut Vacci 2 Français 32 Health Promotion 1 (HP1) English 34 Mental Health Course (MH) English 35 Sexual and Reproductive Health Training (SRH) English 36 Advanced Life Support Obstetrics – ALSO English 37

English 38 Nutrition e-learning Français 39 English 40 Management of Health Services (MHS)

Français 41 Pharmacy Training (Pharma) English 42 GAS Week English 43 Capacity Building in operational research English 44 HIV & TB Clinical Training: Basic Level (South Africa) English 45

Advanced Level (South Africa) English 46 HIV Programmatic Course English 48 Laboratory Supervisor Training English 49

English 50 Responding to Epidemics (Repepi) Français 51

Populations in Precarious Situation (PSP) English 52 International MSF Surgical Workshop English 53 Family Planning and Post Abortion Care (RAISE) English 54 Formation Malaria Français 55

Logistics Training Session language Page

English 62 Basic Logistics Course (BLOC)

Français 63 Logistics Management Course (LMC) English 64

English 65 Vehicle Fleet Management – Gestion du Parc de Véhicules (GPV) Français 66

Formation perfectionnement mécanique et gestion de garage Français 67 Work placement in the intersection garage in Kampala English 68 Stage mécanique dans le garage MSF-OCB à Kinshasa Français 69 LogistiX & Supply Course (LX) English 70 LogistiX & Supply Français 71

English 72 Isystock Course Français 73

Medical Supply and Stock Management at Project Level English 74 Supply Managers Course (SMC) English 75

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English 76 Fritz Institute / Chartered Institute of Logistics and Transport (UK) Certification in Humanitarian Logistics (CHL) Français 77 Fritz Institute / Chartered Institute of Logistics and Transport (UK) Certification in Humanitarian Supply Chain Management (CHSCM)

English

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Fritz Institute / Chartered Institute of Logistics and Transport (UK) Certification in Humanitarian Medical Logistics Practices (MedLog) English 79

English 80 Information and communication Technology Français 81 English 82 Advanced Energy Course (AEC)

Français 83 English 84 BioMed Technician Course

Français 85 Water, Engineering & Dev. Centre - WEDC 1 English 86

English 87 Water, Hygiene and Sanitation (WHS) in Emergencies Course Français 88

Briefing Expert Modular Field Hospital (BEM) English 89

Human Resources Training Language Page

English 92 Human Resources Coordination Course (HRCC)

Français 93 English 94 Managing People in the Field

Français 95 English 96 Leading mission teams

Français 97

Finances Training Language Page Field Accounting Course English 100 Finance Coordinator Course English 101

Transversal Training Language Page Project Coordination Course (PCC) English 103 Mission Coordination & Management (CGM) English 104 Medical Coordination Course (MCC) English 105 Evaluation in medical humanitarian programs English 106 Intensive Course in Humanitarian affairs (ICHA) English 107 Field Security Course (FSC) English 108 Coordination Crisis Module (CCM) English 109 Diploma in Humanitarian Assistance English 110

Mentoring & Languages Training Language Page Mentoring Support English 114 Language courses English 115

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I. MSF Training: General Information

Training policy MSF OCB

1. Learning in MSF...

Learning is a key strategic instrument to build and optimise the human capital needed to assist the populations we serve. MSF is committed to increasing access to learning for all staff across the board and at the same time to rationalising our resources, using a model of flexible and modular training which puts the student at the centre of the learning environment and with the point of delivery as close as possible in time and location to the learner when learning needs are identified. Our training actions must contribute to strengthening the identity, culture and spirit of the organisation.

2. Linkages to HR development policy Learning activities are linked to a wider HR development policy. Recruitment: effective recruitment can ensure that core and generic competencies are verified as well as technical and language skills. Staff development activities should primarily be designed to enhance existing knowledge and strengthen performance in the current job; prepare staff for career changes (within MSF); prepare staff for career transition (outside MSF); instil in staff the values, behaviour and attitudes expected in all MSF staff. Development: effective career management will ensure that the learning periods will be in line with the needs of the person and with the needs of MSF.

3. Learning objectives and methodologies A learning strategy must be based on clear and legitimate objectives, that are defined by the needs expressed both by MSF and by the individuals. The MSF training team encourages MSF staff and training providers to think of learning in the broadest sense. This means that the learning that will be offered to MSF staff will be a blend of on-the-job training, apprenticeship, in-house training courses, external courses, e-learning, self-study programs (including professional reading), coaching and mentoring, cross-training provided by other colleagues, decentralised training and developmental assignments. Learning methodologies will be appropriate to the learning objective.

4. Impact of training Real learning is often not easily measured. Course attendance is tangible and must be recorded. But every effort must be made to go beyond attendance. Assessing skills and knowledge can be done quite objectively through tests of various kinds. Behaviour change, attitudes and impact on the job is clearly more difficult but should be assessed through job performance. The evaluation system is an essential tool in making the connection between learning needs and training impact. MSF must better measure the impact of its trainings, make sure that the training courses are organised on-the-job or as soon as possible before the acquired competencies are to be used. MSF is committed to encouraging attendance at external training courses, tailor made to the needs of participants, and serving to strengthen the expected competences as part of talent management.

5. Equal training opportunities HQ, national and international staff have equal training opportunities. The selection of participants is based on criteria of competencies, level of responsibilities and talent management.

6. Internationalisation of trainings In an effort to rationalise and optimise its resources, MSF-OCB favours the internationalisation of training contents and organisation across the movement. In order to achieve this, OCB attends the International training and development group meetings and helps to define the group's action plan. The OCB partner sections must be involved in these discussions and contribute to these objectives.

7. Moral commitment Training is a mutual commitment between MSF and the participant, who has to commit to working for 12 months after in-house training. For external training and study grants, the commitment can extend to 24 months, according to the amount granted. The person will be asked to sign a document and will be asked to refund pro rata if the commitment is not fulfilled.

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I. Formation MSF : Informations générales

Politique de formation MSF OCB

1. Apprendre chez MSF...

Apprendre est un instrument clé dans la construction et l’optimalisation du capital humain. MSF s’engage à augmenter l’accès à l’apprentissage pour l’ensemble du personnel et, dans le même temps, à rationaliser nous ressources. Nous fonctionnons de manière flexible, avec des formations par modules, plaçant le participant au centre de l’environnement d’apprentissage et dans le but d’être au plus près des besoins identifiés par le terrain. Nos actions de formation doivent contribuer à renforcer l’identité, la culture et l’esprit de l’organisation.

2. Liens avec la politique de développement RH Les activités d’apprentissage sont liées à une cadre plus large de développement des ressources humaines. Ainsi, un recrutement efficace des participants signifie que nous vérifions quelles compétences de base doivent être mises en jeu ainsi que les compétences linguistiques requises. Les activités de développement ont comme premier objectif de relever les connaissances actuelles du personnel et d’optimaliser les performances pour un poste donné. Elles servent également à préparer les gens pour leur évolution de carrière chez MSF autant que pour la transition éventuelle après MSF.

3. Objectifs et méthodes d’apprentissage Une stratégie d’apprentissage doit être basée sur des objectifs clairs et légitimés, qui sont eux-mêmes définis par des besoins exprimés tant pour l’organisation MSF que pour les individus. Cela signifie que l’apprentissage offert au personnel MSF s’inscrit dans plusieurs formules possibles : apprentissage en situation de travail, stages, formations internes, cours externes, e-Learning, programmes d’apprentissage individualisés (dont des lectures à visée professionnalisante), accompagnement et supervision technique, Intervision entre collègues, formations décentralisées et missions de développement. Les méthodologies d’apprentissage correspondent aux objectifs pédagogiques.

4. Impact des formations L’apprentissage réel n’est pas facilement mesurable. La participation aux formations est concrète et doit être prise en compte dans l’évaluation des formations. Evaluer les compétences et les connaissances peut par exemple être fait grâce à des tests de différentes natures. Il est par contre beaucoup plus difficile de rendre compte des adaptations comportementales et attitudinales sur le lieu de travail. MSF s’engage à mesurer l’impact de ses formations et s’assurer également que les sessions de formation soient rendues disponibles au moment requis pour l’acquisition des compétences nécessaires à bien faire son travail. MSF encourage également la participation à des formations externes, répondant à des besoins spécifiques et servant à ramener vers l’intérieur les compétences attendues en terme de gestion du talent.

5. Equité dans les opportunités offertes de formations Tant le personnel de terrain (staff national et expatriés) que celui du siège doivent bénéficier d’opportunités égales de formations. La sélection des participants est basée sur des critères liés aux compétences, au niveau de responsabilités et à la gestion du talent.

6. Internationalisation des formations Dans un effort de rationaliser et d’optimaliser ses ressources, MSF Belgique favorise l’internationalisation tant des contenus que de l’organisation des formation au travers de l’ensemble du mouvement MSF. Afin d’atteindre cet objectif, MSF Belgique participe à des réunions internationales et aide à définir des plans d’actions globaux. Les sections partenaires sont également impliquées dans ce processus.

7. Engagement moral La formation est un engagement mutuel entre MSF et le participant. Ce dernier s’engage à travail pour MSF dans un période minimum de 12 mois dans la suite d’une formation interne. En ce qui concerne la participation de MSF à des formations externes et des bourses d’études, l’engagement peut aller jusqu’à 24 mois, en proportion du montant de participation de MSF. Il est demandé au participant de signer son engagement. Un remboursement sera demandé au prorata de la période de travail accomplie.

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Perspectives for 2013

1. New trainings will be offered...

� In hospital management : For a while now, MSF Belgium recognizes the need to better prepare and follow our people in charge of hospital management. A training will finally take place this year as a pilot, in the last trimester of 2013

� In Field administration : the admins newly recruited for the field didn’t have any initial training until now. This training will be set up in 2013 and will provide them with the necessary tools to be more efficient in their work.

� The e-Learning Nutrition in French : 2012 allowed us, not without difficulties, to translate in French the basic nutrition course. Early 2013 the course will therefore be available for the French speaking public --> see page : 39

� In leadership and team management : pilot sessions were organised in 2012 on the field and were crowned with success. Many people would like to take part in these trainings. For this reason we will organise more of them in 2013. Further studies will be made to see what other possibilities we have to support our staff in charge of team management --> see page : 94

� The intercultural question is still a substantial scope for an international organisation such as MSF. Many difficulties still regularly appear between people from different cultures. It’s the reason why tangible propositions will be made at different learning levels and in the program to escort our staff in being aware of the relational challenges in a multicultural context.

� Languages learning will also be honoured in 2013 in with the instauration of a standardised evaluation of the level attained as well as by offering language trainings (politics and access conditions in development) for the staff on the field.

2. MSF induction sessions will be updated...

� The Preparation of Primary Departure (PPD) is essential to learn and capture MSF’s values as well

as to prepare for life in a mission / in a team. It’s being reviewed at the moment in order to make it even more efficient. By mid 2013 it will be transformed into line with the briefing/debriefing revision. ---> see page : 24

� The preparation session to become an MSF ambassador on the field, the SANOU, has also been reviewed and it’s benefit for the teams on the field has been confirmed ! Therefore, numerous sessions will be organised in the missions again in 2013 --> see page : 26 and 28

3. A training program for the Headquarters will be set up...

� The headquarters’ staff will not be forgotten in 2013. Based on an update of the training needs, a series of useful themes will be suggested start of 2013. Furthermore, the way of analyse of these needs from HQ staff will be improved to insure, in greater continuity and relevance, yearly programs of training for them. Appropriate communication about this will be made in due time...

4. Our methods will be improved and our analyses more detailed...

� The program of trainings offered by MSF – Belgium each year is now very large. Thereby we feel

today the need to improve our overall vision and our strategical analysis by setting up more efficient evaluation tools and by reinforcing our pedagogical expertise : to train even « closer » from the needs - by means of professional situations – in being more aware the specific competences to develop. New methods will allow us in particular to better define our needs and better understand the impact of our trainings !

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Perspectives pour 2013

1. De nouvelles formations sont proposées...

� en gestion hospitalière : depuis longtemps déjà MSF Belgique reconnait le besoin prégnant de mieux préparer et accompagner le personnel en charge de la gestion hospitalière. Une formation sera enfin dispensée, à titre de pilote, dans le dernier trimestre 2013

� en administration terrain : les administrateurs nouvellement engagés pour le terrain ne bénéficient pas à ce jour de formation initiale. Cette formation sera mise sur pied en 2013 et leur donnera les outils requis par accomplir leur mission avec davantage d’efficacité.

� le e-Learning Nutrition en français : 2012 a permis, non sans difficultés, que soit traduit en français le cours de base Nutrition. Dès début 2013, ce cours sera disponible pour le public francophone --> voir page : 39

� en leadership et gestion d’équipes : des sessions pilotes ont été organisées en 2012 sur le terrain et ont remporté un franc succès. Nombreux sont ceux qui désirent participer à ces sessions, raison pour laquelle un nombre plus conséquent de ces formations sera proposé en 2013. Des réflexions seront également posées pour déterminer quelles autres pistes peuvent être mises en place sur le terrain pour mieux soutenir les fonctions liées à la gestion d’équipe --> voir page : 94

� la question interculturelle est d’une portée conséquente pour une organisation internationale telle que MSF. De nombreuses difficultés continuent à apparaître régulièrement dans cette coexistence continue de personnes issues de cultures différentes. C’est pourquoi des propositions concrètes seront faites à différents niveaux d’apprentissage et du programme pour mieux accompagner le personnel dans la prise en compte des enjeux relationnels en contexte multiculturel.

� l’apprentissage des langues sera également mis à l’honneur en 2013 notamment par l’instauration d’une évaluation standardisée du niveau acquis tout autant que par la mise à disposition de formations (politique et conditions d’accès en cours de développement) en langues pour le personnel de terrain.

2. Les sessions d’accueil / induction à MSF seront mises à jour...

� La session de préparation à l’expatriation (actuellement intitulée Préparation au Premier Départ –

PPD) est essentielle tant pour l’appropriation des valeurs et principes MSF que pour la préparation de la vie en équipes/mission. Elle fait actuellement l’objet d’une évaluation en profondeur en vue de rendre ses objectifs davantage pertinents et les méthodes plus efficaces encore. Dès mi-2013, elle sera transformée en cohérence avec la révision briefing/debriefing --> voir page : 24

� La session de préparation à être ambassadeur de MSF sur le terrain , intitulée SANOU, a également fait l’objet d’une évaluation où se voit confirmé toute l’intérêt qu’elle constitue pour les équipes sur le terrain, en complément de la préparation à l’expatriation. De nombreuses sessions seront donc dispensées au sein des missions en 2013 --> voir page : 26 et 28

3. Un programme de formation pour le siège sera dispensé...

� Le personnel du siège ne sera pas en reste en 2013. Sur base d’une mise à jour des besoins en formation, un ensemble de thèmes utiles sera proposé début 2013. En outre, les méthodes d’analyse de ces besoins du personnel siège feront l’objet d’une amélioration pour assurer, dans une meilleure continuité et pertinence, des programmes annuels de formations à leur attention. Une communication appropriée sera faite en conséquence...

4. Nos méthodes seront améliorées et nos analyses plus poussées...

� Le programme de formations proposé par MSF-Belgique chaque année est désormais très

volumineux. De ce fait, se ressent aujourd’hui le besoin d’améliorer notre vision globale et notre analyse stratégique par la mise en place d’outils d’évaluation plus performants ainsi que de renforcer notre expertise pédagogique : former encore plus « près » des besoins – par le biais de situations professionnelles – tenant mieux compte des compétences spécifiques à acquérir. De nouvelles méthodes nous permettront en particulier du mieux définir les besoins ainsi que de mieux comprendre l’impact de nos formations !

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Selection Procedure for MSF Training

1. Application Candidates who are in the field at the time of application send an application form1 to their HR Coordinator (HR-Co) who transmits it to:

� The Pool Manager (PM) if the candidate is an expat; � The HR Officer (HRO) in the cell if the candidate is a national staff.

Candidates who are in-between missions at the time of application send their application directly to their Pool Manager (PM).

� If the candidate fits the selection criteria for the training he/she is applying for, he/she is automatically

added to the list of applicants for the training by his/her PM or HRO. � If he/she does not fit the criteria, the PM or HRO explains to him/her why his/her application has been

refused.

All applicants must fill in an application form. No other type of application will be accepted. Applications must be submitted at least 3 months prior to the start of the training. 2. Approval by the Operations (OPS): The Cell and the Mission

Points A, B and C apply to expats. National staff should follow the procedure explained in C1.

A/ Not in a mission, neither at the time of application nor at the time of training: No problem. The applicant fills in an application form and submits it to his/her PM. B/ Not in a mission at the time of application, but will be in a mission at the time of training: The applicant fills in an application form and submits it to his/her PM. However, in this case the mission has to be informed - and has to agree - before the candidate is enrolled in the training. Chain: The PM informs the HRO in the cell who informs the Coordination team of the expat’s future mission before the candidate is enrolled definitively in the training. If the cell and the mission agree at this stage, the participation in the training will be mentioned in the Departure Form. The expat’s participation in the training can then only be cancelled if operational constraints in the mission where the expat will be working at the time of the training justify doing so. In that case, the HRO must inform the PM and the Training Unit (TU) of the cancellation as soon as possible so that another candidate may be offered the opportunity to participate in the training instead.

C/ In a mission at the time of application:

C1 - The training is requested by the applicant’s current mission or by the applicant himself/herself: The applicant seeks approval from his/her direct supervisor, fills in the application form and submits it to his/her HR-Co. The HR-Co is responsible for checking that the application form has been filled in correctly before transmitting it to the applicant’s PM or HRO.

C2 - The training is requested by the expat’s PM and does not necessarily have a direct link with the expat’s current position. The PM will ask the applicant to fill in the application form and return it directly to him/her. The applicant still needs approval from his/her direct supervisor.

1 See chapter III.

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3. Validation

For each training, a Selection Committee gathers in order to decide who should participate in the training according to operational priorities and needs. The deadline for selection is three months before the training begins. 4. Result of the Selection Committee

Positive replies are communicated by the TU. The TU sends an e-mail to all selected applicants to confirm their participation and provide them with basic information regarding the training (dates, location, etc.) at least one month before the beginning of the course. The TU also asks all selected applicants to re-confirm their participation. Negative replies are communicated by the PM or the HRO because the TU does not have all the elements behind the decision. N.B.: If your application has been refused you will not automatically be given preference for the following training. The selection of participants will always be made on the basis of operational needs. 5. Per Diem, Salary and Insurance

MSF covers all costs directly related to the training for the duration of the course, including transport, lodging and breakfast. Participants following a training outside their mission, are entitled to a per diem (except PPD participants) at the rate of the training location to cover lunch, dinner and sundries. Per diem will be paid out by the home mission . Expats in-between missions will receive their per diem where the training is taking place. National staff and expats on mission (i.e. participants under MSF contract) will continue to receive their usual salary throughout the training period while expats in-between missions (i.e. participants not under MSF contract) will not receive any. Expats will continue to be covered by their usual insurance while national staff and expats in-between missions will be covered by a specific insurance drawn up by the TU.

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Procédure de sélection pour les formations MSF

1. Candidature Les candidats qui sont sur le terrain au moment de postuler envoient un formulaire de candidature2 à leur HR

Coordinator (HR-Co) qui le transmet au :

� Pool Manager (PM) si le candidat est un expatrié ; � HR Officer (HRO) dans la cellule si le candidat est un staff national.

Les candidats qui sont entre missions au moment de postuler envoient leur candidature directement au Pool Manager (PM).

� Si le candidat remplit les critères de sélection requis pour la formation à laquelle il a postulé, il est

automatiquement ajouté à la liste des candidats par le PM ou par le HRO. � Si le candidat ne remplit pas les critères, son PM ou son HRO lui explique la raison du refus.

Tous les candidats doivent remplir un formulaire de candidature. Aucun autre type de candidature ne sera accepté. Les candidatures doivent être soumises au plus tard 3 mois avant le début de la formation.

1. Approbation par les Opérations (OPS) : cellule et mission

Les points A, B et C s’appliquent aux expatriés. Le staff national suit la procédure décrite au point C1.

A/ N’étant en mission ni au moment de la candidature, ni au moment de la formation : Pas de problème. Le candidat remplit un formulaire de candidature et l’envoie à son PM. B/ N’étant pas en mission au moment de la candidature mais sera en mission au moment de la formation : Le candidat remplit un formulaire de candidature et l’envoie à son PM. Cependant, la mission doit être informée – et doit donner son accord - avant que la personne ne soit inscrite à la formation.

Chaîne : Le PM informe le HRO dans la cellule qui informe l’équipe de Coordination de la mission avant que la personne ne soit définitivement inscrite. Si la mission et la cellule acceptent à ce niveau, la participation à la formation est mentionnée dans le formulaire de départ. La formation ne peut alors être annulée qu’en cas de contraintes opérationnelles justifiées dans la mission où l’expatrié va travailler au moment de la formation. Dans ce cas, le PM et l’Unité de Formation doivent être informés par le HRO dans les plus brefs délais afin qu’un autre candidat ait la possibilité de participer.

C/ Etant en mission au moment de la candidature : C1 – La formation est demandée par l’actuelle mission du candidat ou par le candidat lui-même : Le

candidat demande l’accord de son superviseur direct, remplit le formulaire de candidature et l’envoie à son HR-Co. Le HR-Co est responsable de vérifier que le formulaire de candidature ait été rempli correctement avant de le transmettre au PM ou au HRO du candidat.

C2 – La formation est demandée par le PM de l’expatrié et n’est pas nécessairement directement en lien avec le poste actuel de l’expatrié. Le PM lui demandera de remplir le formulaire de candidature et de le lui renvoyer directement. Néanmoins, le candidat doit toujours obtenir l’accord de son superviseur direct.

2 Voir chapitre III.

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2. Validation Il existe un Comité de Sélection pour chaque formation qui se réunit pour décider qui sera sélectionné pour la formation en fonction des besoins et priorités opérationnels. Le délai de sélection est fixé à trois mois avant le début des cours.

3. Réponse d’une demande de formation

Les réponses positives sont communiquées par l’Unité de Formation. L’Unité de Formation envoie un e-mail à tous les candidats sélectionnés au moins un mois avant le début de la formation pour confirmer leur participation et leur donner des informations pratiques sur la formation (dates, lieu, etc.). L’Unité de Formation demande aussi aux candidats sélectionnés de re-confirmer leur participation. En cas de non acceptation, le candidat recevra un feedback du PM ou du HRO étant donné que l’Unité de Formation ne détient pas tous les éléments justifiant la décision. N.B. : Ce n’est pas parce que votre candidature a été refusée une première fois que vous serez prioritaire sur la session suivante. La sélection dépendra toujours des besoins opérationnels. 4. Per diem, salaire et assurance

MSF prend en charge tous les frais directement liés à une formation interne, y compris le transport, le logement et le petit-déjeuner pendant toute la durée de la formation. Les participants qui quittent leur mission le temps de la formation ont droit à un per diem (sauf les participants du PPD) au taux qui s’applique au lieu où se tient la formation pour couvrir le déjeuner, le dîner et les frais divers. Les participants recevront leur per diem en mission. Les expatriés qui sont entre deux missions recevront leur per diem au lieu où se tient la formation. Le staff national et les expatriés en mission continueront à recevoir leur salaire habituel pendant toute la formation tandis que les expatriés entre missions n’en recevront pas. Les expatriés en mission continuent de bénéficier de leur assurance habituelle tandis que le staff national et les expatriés entre missions seront couverts d’une assurance spécifique contractée par le TU.

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Scholarships & External Training HQ staff, expats, national staff must follow the same procedure to apply for scholarships and external training.3

EXTERNAL TRAINING BELOW 2.000 EUR

EXTERNAL TRAINING / SCHOLARSHIPS ABOVE 2.000 EUR

How to apply?

Send an e-mail to the Training Unit (TU) (jan.fontaine@brussels.msf.org) at least 2 months before the beginning of the training4 indicating:

� Your current situation (working at HQ, on mission

or waiting for a mission); � Your motivation for attending this training; � A description of the course (title, institution, date,

location) and the total expected cost 5 (tuition fees, course material, books…).

The request for training can come from either the individual or the organization.

Send an e-mail to the Training Unit (TU) (jan.fontaine@brussels.msf.org) at least 6 months before the beginning of the training6 including:

� An updated CV; � A motivation letter ; � A description of the course (title, institution, date,

location); � A detailed budget of the total expected cost (tuition

fees, course material, books…).

The request for training comes from the individual.

How does MSF-OCB decide?

Requests are centralized by the TU and submitted for decision to:

1. The TU Coordinator AND

2.a. The Director of the corresponding department if the applicant is an HQ staff;

2.b. The Pool Manager if the applicant is an expat in-between missions;

2.c. The Pool Manager and the direct supervisor if the expat is on mission.

5. The HR-Co if the applicant is a National Staff

The result will be communicated to the applicant as soon as possible after the decision makers have come to a decision.

In order to be considered for a scholarship, the following criteria must be fulfilled: 1. The candidate must have:

- 24 months of MSF experience; - worked in diversified projects or contexts ; - shown capacity to coordinate .

2. The proposed training must be relevant . The decision will be made by the Training Committee 7 which gathers every 3 months and communicated to the applicant by the TU.

3 This procedure applies to national staff in category 4 and 5 in the OCB function grid as well as medical staff in category 3.

4 An application submitted to the TU after the beginning of the course will never be accepted.

5 The total cost (all included) must be less than 2.000 EUR.

6 Same as [3].

7 The Training Committee is made up of the HR Director, the Medical Director, the OPS Director, the PM Coordinator, Training

Unit Coordinator and HRO coordinator when the applicant is a national staff.

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Moral Commitment

Work for MSF - According to the amount granted by MSF, the applicant must commit to working for MSF after he/she has finished the external training as follows:

< 2.000 EUR 12 months 2.000 EUR > 6.000 EUR 18 months 6.000 EUR > 16.000 EUR 24 months

Evaluation report –Applicants are also requested to submit to the TU an evaluation report on the content, the quality and the added value for MSF at the end of the training. An evaluation report form is available at TU.

Important Notes

• The TU is not responsible for the administrative follow-up or for the registration procedure with the institution that has been designated by the applicant (individual responsibility).

• In case of withdrawal from or non-admission to the course, automatic postponement will not be accepted (contact the TU).

• If the applicant does not fulfil his/her moral commitment, MSF may request for the total or partial refund of the scholarship.

• The maximum amount granted to an applicant is 16.000 EUR. • In general, MSF only contributes to costs directly linked to the studies (tuition fees, specific

supplies, books, etc.). Financial assistance to travel and accommodation expenses may be applied for but is not likely to be granted.

• A year of studying is very costly. Applicants are therefore asked to guarantee that they can cover the costs that will not be paid by MSF.

• MSF will not always cover 100% of the total cost of the training. This is especially the case when the immediate operational value of the training is not established.

• If the training is taking place during the grantee’s mission or contract, a maximum of 2 weeks salary/per diem will be paid by MSF. The grantee will have to take paid or unpaid leave as from the 3rd week of the training8 .

Roles and Responsibilities It is each participant’s responsibility to do his/her best to learn and reach the learning objectives, to obtain the skills or defined attitudes, and to apply this new knowledge in future work placements. Participation in the entire training is always a requirement. The role of the supervising staff 9 is doubly important: They are not only responsible for disseminating and promoting information regarding training opportunities and encouraging participation, they are also responsible for ensuring that the MSF training initiatives are effective by creating a framework that allows for the transfer of new skills and their evaluation.

_ _ _ _

8 For HQ staff, one exception can be made to this rule for trainings requested by a coordinator for a person he supervises and and and and

validatedvalidatedvalidatedvalidated by a directora directora directora director as directly useful for the occupied position as directly useful for the occupied position as directly useful for the occupied position as directly useful for the occupied position.

9 Field Co-ordinators, Heads of Mission, Pool Managers, members of the Operational Cells…

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Bourses & Formations externes Les employés du siège, les expatriés et le Staff national suivent les mêmes procédures pour solliciter une bourse ou des formations externes.10

FORMATIONS EXTERNES EN-DESSOUS DE 2.000 EUR

FORMATIONS EXTERNES / BOURSES AU-DESSUS DE 2.000 EUR

Comment postuler ?

Envoyez un e-mail à l’Unité de Formation (jan.fontaine@brussels.msf.org) 2 mois minimum avant la formation11 mentionnant : � Votre situation actuelle (travaillant au siège,

en mission ou en attente) ; � Votre motivation pour la formation choisie ; � Une description du cours (titre, institution,

lieu, dates) et le coût total 12 (frais d’inscription, matériel de cours, livres…).

L’initiative peut venir de l’individu ou de l’organisation.

Envoyez un e-mail à l’Unité de Formation (jan.fontaine@brussels.msf.org) 6 mois minimum avant la formation13 contenant :

� Un CV à jour ; � Une lettre de motivation ; � Une description du cours (titre, institution, dates,

lieu) ; � Un budget détaillé du coût total (frais

d’inscription, matériel de cours, livres…).

L’initiative vient de l’individu.

Processus de décision

Les demandes sont centralisées par l’Unité de Formation et soumises à la décision du :

1. Coordinateur de l’Unité de Formation ET

2.a. Directeur du Département correspondant si le candidat est un employé du siège ;

2.b. Pool Manager si le candidat est un expatrié en attente de mission ;

2.c. Pool Manager et du superviseur direct de la mission si l’expatrié est en mission.

3 Le HR-Co si le candidat est un staff National Les décisions seront communiquées aux candidats dès que possible après délibération des décideurs.

Pour être pris en considération pour une bourse, il faut remplir les critères suivants : 1. Le candidat doit avoir : - 24 mois d’expérience MSF ; - travaillé dans des contextes variés ; - démontré qu’il a des capacités de coordination . 2. La formation proposée doit être pertinente . La décision est prise par le Comité de Formation 14 qui se réunit tous les 3 mois et sera communiquée par l’Unité de Formation.

10 Cette procédure s'applique également au staff national en catégorie 4 et 5 de la grille de fonction OCB ainsi qu’au staff médical

en catégorie 3.

11 Une candidature envoyée à l’Unité de Formation après le début de la formation ne sera jamais acceptée.

12 Les coûts totaux (tout inclus) ne peuvent pas dépasser 2.000 EUR

13 Se référer à [10]

14 Le Comité de Formation est composé du Directeur HR, du Directeur Médical, du Directeur OPS, du Coordinateur des PM et du

Coordinateur de l’Unité de Formation.

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Engagement moral

Travailler pour MSF – En fonction du montant accordé par MSF, le boursier s’engage à travailler pour MSF après avoir terminé la formation externe comme suit :

< 2.000 EUR 12 mois 2.000 EUR > 6.000 EUR 18 mois 6.000 EUR > 16.000 EUR 24 mois

Rapport d’évaluation – A l’issue de la formation, le boursier est également prié de remettre un rapport d’évaluation à l’Unité de Formation sur le contenu, la qualité et la valeur ajoutée pour MSF . Un formulaire de rapport d’évaluation est disponible à l’Unité de Formation.

Notes importantes • L’unité de Formation n’est pas responsable du suivi administratif ni de la procédure d’inscription

auprès de l’institution qui a été choisie par le boursier (responsabilité individuelle). • En cas de non admission au cours ou de refus, il ne faudra pas considérer l’inscription automatique

à la session suivante (prendre contact avec l’Unité de Formation). • Si le boursier ne remplit pas son engagement, MSF pourra exiger qu’il rembourse la totalité ou une

partie de la bourse. • La somme maximale allouée est de 16.000 EUR. • En général, MSF contribue uniquement aux coûts directement liés aux études (frais d’inscription,

matériel spécifique, livres, etc.). Pour le transport et le logement, des exceptions peuvent être demandées mais ne sont que rarement acceptées.

• Une année d’étude est très coûteuse. C’est pourquoi nous demandons une garantie individuelle comme quoi le boursier peut couvrir les coûts qui ne seront pas couverts par MSF.

• En général, le boursier suit sa formation entre deux missions. Si la formation a lieu pendant la mission ou le contrat du boursier, un maximum de 2 semaines de salaire/per diem sera pris en charge par MSF et le boursier devra prendre des congés à partir du 3ième semaine.15

Rôles et responsabilités Il est du ressort de chaque participant de se mettre dans une situation d’apprentissage requise et d’atteindre les objectifs de connaissances, de compétences ou d’attitudes définis, ainsi que de prendre soin de transférer les acquisitions nouvelles dans le travail futur. La participation à l’ensemble de la formation est également toujours demandée. Le rôle assumé par les personnes ayant une fonction d’encadrement ou de supervision 16 est quant à lui doublement important : celui de promouvoir et de diffuser l’information quant aux opportunités de formation et d’y encourager la participation, ainsi que celui d’assurer l’efficience de ces dernières par la mise en place d’un cadre permettant le transfert des nouvelles compétences et leur évaluation.

_ _ _ _

15 Pour le personnel du siège, une exception peut être faite à cette règle pour les formations demandées par un coordinateur

pour une personne de son équipe et validées par un directeuret validées par un directeuret validées par un directeuret validées par un directeur comme directement utiles pour le poste occupé.directement utiles pour le poste occupé.directement utiles pour le poste occupé.directement utiles pour le poste occupé.

16 Coordinateurs de terrain, Chefs de mission, Pool Managers, membres des cellules opérationnelles…

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II. MSF Training: Course Descriptions

/ Formations MSF : Description des cours

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1. Induction courses /

Cours d’Introduction

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Primary Departure (PPD) / Préparation Premier Départ (PPD)

Target Group � Medical and non-medical volunteers who have successfully been through the recruitment process with MSF

and who are likely to go on a first mission in the field. Objectives & Content

� General Objective of the PPD At the end of the training, participants will have gained key insights into the workings of MSF thus allowing them to integrate their first MSF mission successfully.

� Specific Objectives of the PPD

• To prepare the new volunteers for their first MSF mission through a series of sessions on MSF structures and activities, MSF in the field, testimonies, etc. The PPD is a preparatory training course, where debates and discussions arise and where questions are asked and answered.

• To allow the participants to fully understand MSF philosophy, values, working methods and structures with a view to making them actors of their own training.

• To provide participants with a more realistic view of the work in the field. � Expected Outcomes of the PPD

At the end of the 6 days, participants should be able to present key points on: - MSF values, policies, programs, procedures,

tools, kits, etc. - International issues related to the work of MSF - Humanitarian context, MSF history and

international structures - The importance of team spirit - Geopolitical context, humanitarian actors, and

human rights

- Areas of intervention - Human resources - Operational Communication Security - Life on mission - The different HQ departments - Cross cultural communication - Interpersonal communication - Stress management support - Women Health

Teaching Methods

Lectures, group discussions, exercises, case studies, role plays and debates. Note: For some specific profiles, the general PPD is followed by a technical course where the MSF policies/standards and tools are presented according to the technical profile of the person.

13 Jan to 18 January: Brussels + Med Days, Brussels (21/01- 22/01) + PPD Log, Brussels (21/01– 25/01) 24 February to 01 March: Italy + Med Days, Italy (04/03 – 05/03) + PPD Log, Brussels (04/03 – 08/03) 21 April to 26 April:Norway + Med Days, Denmark (29/04 - 30/04) + PPD Log, Brussels (29/04 – 03/05) 23 June to 28 June: Sweden + Med Days, Sweden (01/07 - 02/07) + PPD Log, Brussels (01/07 – 05/07)

25 August to 30 August: Denmark + Med Days, Denmark (02/09 - 03/09) + PPD Log, Brussels (02/09 – 06/09) 6 October to 11 October: Italy + Med Days, Italy (14/10 – 15/10) + PPD Log, Brussels (14/10 – 18/10) 24 November to 29 November: Norway + Med Days, Norway (02/12 - 03/12) + PPD Log, Brussels (02/12 – 06/12)

Location See above Language English Group maximum 30 participants Training referent The Training Unit

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Medical Days (PPD Med) � General Objectives of the Medical Days ⇒ At the end of the module, the participants will be able to:

• Define the role and responsibilities of the 1st mission medical expat, the Field Coordinator and the Medical Coordinator.

• List the basic MSF tools used in the field and where to find them (documentation, check lists, evaluations...).

• Give the core reasons why MSF uses standard medical protocols, guidelines, technical policies. • Define the basic concepts of essential drugs and handle them correctly in MSF Programmes.

o Understand the concepts of “essential drugs” and “rational use of drugs” and why they are included in MSF programs.

o Organise and manage correctly a pharmacy according to the MSF standards (essential drugs guideline).

o Use the MSF list of drugs and catalogues. • Name the universal precautions. • Define supervision activities and organise a basic supervision plan. • Set up common priorities for a project. • Name the key principles regarding patient flow.

Logistic Week (PPD Log) � Target Group: � Expats with a logistics, watsan, supply or technical profile preparing to leave for their 1st mission. � Expats with a logistics, watsan, supply or technical profile who left directly for short-term emergency

missions without participating in the PPD. � Expats with non-logistics profiles who wish to convert to logistics.

LogCos are encouraged to run field level PPDL weeks (or an equivalent in modular format over a number of weeks) for national staff logisticians recruited to senior positions such as Dep. Field Log or Dep. LogCo.

� Pre-Requisites • Participation in the general PPD or MSF field experience. • Level B2 of English – see the definition of ‘B2’ in the application form.

� General Objectives of the Logistic Week The PPDL is a level 1, general training. It is designed to prepare candidates for work as MSF field logisticians. The aim is that post-PPDL they will ‘hit the ground running’ – become usefully operational as quickly as possible. For each topic, we will:

1. Explain the role of the field logistician in this domain 2. Pass a few basic technical messages according to priorities defined annually by operations 3. Demonstrate where to find more information when in the field

� Specific Objectives Logistics will be split up into different competencies which will be treated one-by-one bearing in mind the general objective as stated above: Technical Competencies Linked to Support Logistics

- Supply - Equipment management - Vehicle fleet management

(mechanics) - Air operations - Information Technology &

Telecommunications - Office management and team life - Energy and Cold Chain

Technical Competencies Linked to Program Logistics - Hospital logistics (Biomedical,

Construction/Rehabilitation) - Water, Hygiene and Sanitation - Food logistics (large scale distribution for nutrition

programs) - Support to displaced populations (Non-food item

distribution, Shelter etc.) - Responding to epidemics and other infectious

diseases (Vaccination, Cholera, Hemorrhagic Fever, HIV/TB)

Technical Competencies Linked to Safety and Security

- Individual protection - Protection of buildings - Handling dangerous products

- Protection of transport - Security of information and data - Security of the environment

� Teaching Methods

Presentations, practical exercises, demonstrations, case studies

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Sanou Sanou : « Hello, welcome » in haoussa

An MSF training about MSF for the MSF staff in the field

Target group � All the MSF employees, national and international staff, whatever their profile. It is advised to mix participants

in order to create a platform where different people can share their point of vue and their perception of various topics.

This training is not a duplication of the PPD. Objectives and content

� Overall objective “To strengthen MSF staff’s ability to act as “Ambassadors of MSF”, internally (with their colleagues, the beneficiaries, ...) and externally (partners, communities, etc.)”.

The training is an introduction to MSF allowing the participants to understand better the principles of the organization and to represent it around them.

� List of modules • What is MSF ? (identity, particularities, testimony...) • MSF history (MSF’s evolution, big steps in history, how and why we decided to change some

orientations) • Where does MSF work ? (areas of intervention, kind of activities we have in different settings...) • Who works for MSF ? (how is a team composed, principle of complementarity, how to deal with

cultural differences in a mission...) • MSF Structure & Funding (structure of the movement, international sections, the different

departments, funding...) • MSF as an association (what does it mean ? , how associative and executive interact, how to become

a member, formal and informal associative...) It is up to the missions to decide to organize all these sessions, or to choose only some of them. A full “Sanou MSF” lasts in general three full days. Teaching methods The sessions are aimed to be as interactive as possible. They include pictures, games, movies, case studies, debates, audio interviews... and some Power Point slides to summarise the information. The purpose is that every mission becomes autonomous in the organization of its « Sanou MSF » - thanks to an MSF kit made of a DVD, movies, interactive material. This kit will be left in the field. But in order to use the kit, a short preparation is needed. In this perspective, every mission wanting to organize a « Sanou » should talk about it to its HR-Co and its HRO. A pool of « Sanou Coordinators » is ready to come and help to put in place a first edition of the « Sanou MSF ». Thus the Coordinator(s) will come on the field during one week, and will bring a « Sanou MSF » suitcase that will remain on the spot. The Coordinator(s), during 2 days, will train Facilitators (3 to 6 members of the mission having a certain experience with MSF). These facilitators will animate, with the help of the Coordinator(s), the first version of the Sanou on the spot (3 days to foresee). Then these facilitators will be able to organize on their own other « Sanou MSF » for other members of the MSF staff in the country (this strategy already works in Niger, in Congo, in Pakistan...)

Dates can be chosen by the mission Location your mission Duration 2 days of preparation + 3 days of training Language English or French Group maximum 15-25 participants Training referent your HRO and HR-Co for the implementation ;

G. Erken (genevieve.erken@brussels.msf.org), C. Daenens (carine.daenens@brussels.msf.org), for the content and the concept ; S. Guillaumie (sophie.guillaumie@brussels.msf.org) for the matching between the missions and the « Sanou Coordinators »

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28

Sanou Sanou : « Bonjour, bienvenue » en haoussa

Une formation MSF sur MSF pour le personnel MSF sur le terrain

Public cible � Tous les employés MSF, nationaux et internationaux, quel que soit leur profil. Il est d’ailleurs recommandé de

mélanger les participants de manière à créer une plateforme où les personnes peuvent partager leurs points de vue et leurs perceptions sur différents sujets. Cette formation n’est pas une duplication du PPD.

Objectifs et contenu

� Objectif général « Renforcer les capacités du staff MSF à agir en tant qu’ « Ambassadeurs de MSF », en interne (avec leurs collègues, les bénéficiaires...) et en externe (les partenaires, la communauté, etc.) ». La formation est une introduction à MSF permettant aux participants de mieux comprendre les principes de l’organisation et de les représenter autour d’eux.

� Aperçu des modules

• Qu’est-ce que MSF ? (identité, particularités, témoignages...) • L’histoire de MSF (évolution de MSF, grandes étapes dans son histoire, comment et pourquoi nous

avons décidé de changer certaines orientations...) • Où travaille MSF ? (aires d’interventions, le type d’activités que nous avons dans différents

contextes...) • Qui travaille pour MSF ? (comment est composée une équipe, le principe de complémentarité,

comment vivre avec les différences culturelles en mission...) • La structure et le financement de MSF (la structure du mouvement, les sections internationales, les

différents départements, d’où viennent les fonds de MSF...) • MSF en tant qu’association (ce que ça signifie, comment l’associatif et l’exécutif interagissent,

comment devenir un membre de l’association, l’associatif formel et informel...) Libre aux missions de décider d’organiser toutes les sessions, ou d’en choisir certaines. Un “Sanou MSF” complet dure en général trois jours entiers. Méthodes d’apprentissage Sessions interactives basées sur des images, des jeux, des films, des études de cas, des débats, des entretiens audio... et quelques diapositives Power Point pour résumer. L’idée est que chaque terrain devienne autonome dans l’organisation de ses « Sanou MSF », et ce grâce à un kit MSF comprenant un DVD, des films, du matériel interactif, qui sera laissé sur le terrain. Mais pour utiliser ce kit, il faut une petite préparation. Dans cette optique, la mission devra faire part de son intérêt à son HR-Co et à son HRO. Un pool de « Coordinateurs Sanou » est prêt à venir aider à mettre sur pied une première édition du « Sanou MSF ». Le Coordinateur viendra donc une semaine sur le terrain, en emportant une mallette « Sanou MSF » qui restera sur place. Les Coordinateurs, pendant 2 jours, formeront des facilitateurs (3 à 6 membres du personnel expérimenté de la mission). Ce sont ces facilitateurs qui animeront, avec le soutien des Coordinateurs, la première version du Sanou sur place (3 journées à prévoir). Puis ces facilitateurs pourront organiser d’autres « Sanou MSF » pour les autres membres du personnel MSF dans le pays (c’est ce qui se passe déjà au Niger, au Congo, au Pakistan...).

Dates à votre meilleure convenance Lieux votre mission Durée 2 jours de préparation + 3 jours de formation Langue français ou anglais Groupe maximum 15-25 participants Personne de référence votre HRO et HR-Co pour l’implémentation ; G. Erken

(genevieve.erken@brussels.msf.org), C. Daenens (carine.daenens@brussels.msf.org), pour le contenu et le concept ; S. Guillaumie (sophie.guillaumie@brussels.msf.org) pour la répartition des missions parmi les Coordinateurs Sanou.

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30

Finance Online Course

Target group

� Finance staff who will be in charge of managing Finance on a project or in coordination.

Prerequisites Successful Finance test Good Internet connection (to enable you to download and watch the movies) Objectives and Content

� General Objective: To prepare the MSF Finance staff to manage properly the finance in their project/mission. � Specific objectives After this training, the participants will be able to…

• Accounting (8 hours) - Set up the accounting in a project/mission - Post all accounting entries in Saga Software - File properly all finance vouchers - Close the monthly accounts properly - Play with Saga - Use MSF standard forms and guidelines • Purchase process (1 hour) - Define the steps of the purchase process - Define the responsibilities of the finance staff in the process - Control that the standard processes are respected - Use the MSF purchase guidelines & tools • Cash Management (1 hour) - Use MSF tools and guidelines - Ensure and secure proper management of cash in the mission/project

Follow Up of the online course � For the Finance coordinator : 2 days of individual training in HQ (skills tackled : Management control,

internal control, budget process, funding process) � For the HR/FIN manager on a project : cell briefings before departure

Learning techniques This course is an e-learning course of MSF including case studies, movies, pictures … The course is built mainly on actual cases of Malawi mission. The skills covered are related to the following topics : accounting, purchase process and cash management. Through the course, the learner will meet the different finance actors of the mission and will understand the role of each one. He will have to use the Saga software if it was for real! Finance Expert will be the tutor to guide the participant in this course, to interact with him/her and follow his/her progression.

Dates Before departure in a finance position Location in front of your computer :-) Duration ±20 hours spread over 10 days Language English Group maximal Individual training Course organisor catherine.guisset@brussels.msf.org

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2. Technical Medical Courses

/ Formations Techniques Médicales

32

Coordination Nutrition & Vaccination – Nut Vacci 2

Public Cible � Médicaux et paramédicaux ayant au moins une expérience terrain en nutrition et/ou en vaccination, amenés à

encadrer des activités nutrition et/ou vaccination. � Engagement d’au moins 12 mois (modulable - une ou plusieurs missions - pour les expatriés)

Objectifs & Contenu A l'issue de cette formation, les participants seront capables de :

� EPIDEMIOLOGIE : Définir, calculer et utiliser des indicateurs épidémiologiques • Décrire l’intérêt et l’utilité d’un indicateur • Calculer les indicateurs épidémiologiques • Interpréter des résultats

� NUTRITION : Discuter, mettre en place et coordonner des programmes alimentaires nutritionnels - Identifier un problème nutritionnel et/ou alimentaire dans une population:

• Décrire les différents contextes de survenue d’un problème nutritionnel et/ou alimentaire et en expliquer les mécanismes

• Réaliser ou participer à l’évaluation initiale d’une situation • Justifier la nécessité et définir les objectifs de l’évaluation initiale • Identifier les indicateurs de l’évaluation (généraux et spécifiques nutritionnels et alimentaires) • Définir les méthodes et choisir les moyens nécessaires à l’évaluation (mise en place,

organisation) • Recueillir, analyser et interpréter les données • Rédiger les recommandations nutritionnelles • Communiquer et discuter les recommandations avec les partenaires

- Evaluer le statut nutritionnel d’un individu (enfant, adolescent & adulte): • Citer les différentes causes de la malnutrition (maladies, carences, psy) • Expliquer les conséquences de la malnutrition (mécanismes physiopathologiques) • Réaliser un diagnostic clinique de la malnutrition aiguë et des maladies carentielles (signes et

symptômes) • Argumenter le choix des mesures et indices anthropométriques (P-T, MUAC, IMC) à utiliser selon

l’individu et la situation • Expliquer les causes & conséquences des erreurs de mesure • Discuter de l’expression des indices anthropométriques en Z-score ou en % de la médiane

- Proposer et mettre en place des programmes adaptés : • Assurer une prise en charge globale d’une personne mal-nourrie (malnutrition aiguë et maladies

carentielles) • Justifier le choix des traitements et mesures systématiques à mettre en place (par rapport à tous

les aspects : médicaux, psychologiques et diététiques, généraux) • Discuter la spécificité de la prise en charge des pathologies associées et des maladies

carentielles • Proposer et justifier le choix d’une stratégie nutritionnelle dans un contexte donné • Définir les stratégies nutritionnelles possibles • Discuter des avantages et inconvénients de chaque stratégie en fonction de chaque contexte • Prendre en compte le circuit de l’aide alimentaire dans le choix des stratégies • Mettre en place des programmes nutritionnels dans un contexte donné • Définir les standards à mettre en place pour la prise en charge des mal-nourris (logistique,

planification spatiale et EHA) - Assurer l’utilisation de produits nutritionnels de qualité - Organiser les ressources humaines:

• Définir les besoins en nombre & qualification • Etablir un organigramme & des descriptions de poste

Dates / Organisateur OCP: 06/10/2013 - 19/10/2013(Français) Lieu OCP: Brévilles – Les – Monts; France Durée 2 semaines Langue Français Groupe maximum OCP: 20–25 participants au total; 4 OCB participants Organisateur de cours: Medical Training Officer:

Marie-Eve BURNY,. marie-eve.burny@brussels.msf.org Pascale DELCHEVALERIE. pascale.delchevalerie@brussels.msf.org Florence Parent, florence.parent@brussels.msf.org

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• Identifier les besoins en formation et définir les objectifs d’apprentissage • Définir les stratégies de formation adaptées au contexte et assurer la formation • Mettre en place et utiliser un système de supervision des programmes nutritionnels • Définir les objectifs, les indicateurs et outils du monitoring • Recueillir, analyser et interpréter les données • Réajuster les activités selon les résultats

- Mettre en place un suivi des programmes et du contexte, Analyser et réajuster les programmes : • Définir les objectifs et les indicateurs de la surveillance • Proposer le système de surveillance à mettre en place selon le contexte • Recueillir, analyser et interpréter les données • Réaliser les réajustements nécessaires

� VACCINATION : Planifier, mettre en place et évaluer les activités de vaccination - Expliquer les principes de base de la vaccination :

• Citer et décrire les vaccins utilisés en situations d'urgence et en programmes réguliers (efficacité, âge, dose, conservation).

• Expliquer les différentes stratégies de vaccination - Organiser et planifier la mise en place d’une chaîne de froid :

• Décrire le fonctionnement de la chaîne de froid • Décrire les spécificités du matériel. • Evaluer les besoins et participer à la mise en place de la chaîne de froid • Surveiller la validité de la chaîne de froid

- Mettre en place et superviser les activités de vaccination (activités régulières, campagne de vaccination • Evaluer les activités de vaccination (objectifs, outils, mécanismes, responsables) • Analyser la situation • Définir, argumenter les actions à mettre en place • Estimer les besoins en ressources humaines, matériel & vaccins • Interpréter l’évolution des maladies cibles

- Mettre en place un système de surveillance des activités de vaccination : • Identifier les indicateurs épidémiologiques • Organiser le système de collecte de l’information • Utiliser les données du système de surveillance pour définir les actions prioritaires

- Réaliser une enquête d’occasions manquées de vaccination - Participer à l’investigation et à la prise en charge d’une épidémie de méningite :

• Identifier une alerte épidémique • Investiguer une épidémie • Recueillir et analyser les données pour suivre l’évolution d’une épidémie • Discuter les stratégies de prise en charge curative • Identifier la population cible pour la vaccination • Planifier une campagne de vaccination

Techniques Pédagogiques

Présentations interactives, études de cas, ateliers, démonstration de matériel, simulations, jeux, films, discussions.

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Health Promotion 1 (HP1)

Target Group � Actual and future Health Promoters with less than one year of experience in health promotion in the field

(including national staff). � Paramedics working in training and health promotion/education activities (including national staff).

Objectives & Content

� General Objectives • At the end of the course participants will be familiar with the importance of Health Promotion within

MSF. • They will be able to implement the basic Health Promotion principles.

� Specific Objectives

• What is Health Promotion for MSF? • Why is Health Promotion important within MSF programs? • Different methodologies to collect information. • How to elaborate health messages and identify communication tools. • Define health promotion activities and elaborate indicators of follow up. • Elaboration and use of monitoring tools.

Teaching Methods

Lectures, case studies, group discussions, audiovisual support

Dates 06/05 – 15/05 Location/Organiser Brussels, Belgium / OCB Duration 9 days Language English Group maximum 20 participants in total; 15 OCB participants Approximate cost 1000 EUR (without transport costs) Training organizer: Medical Training Officer:

Yasmine AL KOURDI: Yasmine.AlKourdi@brussels.msf.org Florence Parent, florence.parent@brussels.msf.org

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Mental Health Course (MH)

Target Group � Expatriate Mental Health Officers with one or two missions. � Experienced national Mental Health staff. Objectives & Content

� General Objectives Enhance participants’ awareness, skills and knowledge on Mental Health (MH) issues within MSF.

� Specific Objectives

• Improve MH intervention strategies. • Improve knowledge, skills and cross cultural attitudes among participants. • Improve application of MSF standard tools, including training and monitoring protocols. • Improve the quality of regular formal and informal evaluations of activities. • Improve retention within MH staff.

� Content

• Overview of MH programs in MSF • Assessment • Community approach • Counseling approach and 5 types of

problems • Sexual violence • HIV/TB • Training of trainers (MHO) • Counseling trauma symptoms (NS) • Motivation Enhancing Therapy

• Psychiatry • Working with children • Mental health and nutrition • Counseling: An additional language using

dolls • Clinical supervision • Mental health in emergencies • Monitoring (data tool)

Teaching Methods

Classroom presentations, demonstrations, group work, case studies, movies, discussions…

Dates 02/12 - 13/12 Location Holland

Duration 10 working days over 2 weeks Language English

Group maximum 24 participants in total; 7 OCB participants

Training Organizer Medical training officer

Nathalie SEVERY, Nathalie.Severy@brussels.msf.org Florence Parent, florence.parent@brussels.msf.org

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Sexual and Reproductive Health Training (SRH)

Target Group Midwives, nurses, MDs and obstetricians with one of the following profiles: � Currently working in an S&RH program component of an MSF mission; � Involved in the planning and development of an SRH component in a current mission; � Planning to work in a mission with SRH activities within the next 3 months; � Preferably having done more than 1 mission with MSF; experienced staff will have priority over first-missions. Objectives & Content

� General Objectives MSF health staff involved in SRH activities will be better equipped to implement the main components of the MSF SRH Policy in their projects.

� Specific Objectives

• Participants will understand the importance of SRH and its impact on global health (physical, psychological and social).

• Participants will have gained the knowledge and the confidence necessary to implement a (minimum) package of SRH activities, like various components of ante- and postnatal care, basic and comprehensive obstetric care and family planning, SGBV care.

• Participants will be familiar with several SRH ‘sub-policies’ and care protocols (e.g. regarding abortion care/ToP, care for victims of SGBV, STI treatment, FGM, fistula).

• Competences of participants in practical life saving skills (vacuum extraction, MVA, management of PPH, sepsis, eclampsia management, breech delivery, insertion of IUD, neonatal resuscitation) will have increased.

• Participants will have a better knowledge of issues regarding set-up, management, data collection and monitoring of RH program components.

� Content - MSF S&RH Policy - Strategies to reduce maternal and prenatal

mortality - Implementation of quality antenatal care

services - Basic and comprehensive emergency

obstetric care - Managing childbirth complications - Prevention of mother-to-child transmission of

HIV - Implementation of quality postnatal care

services - Care of rape survivors

- Laboratory services in S&RH - Programming for obstetric and traumatic

fistula care - Safe abortion care and post-abortion care - Female Genital Cutting - Neonatal care and neonatal resuscitation - Family planning - Reproductive tract infection, including

HIV/AIDS - Teaching aids

Dates 02/09 – 13/09 Location To Be Confirmed Duration 2 weeks Language English Group maximum 12 OCB – 24 total Training organizer Medical Training Officer:

Pieter VAN WOLVELAER, Peter.vanwolvelaer@brussels.msf.org Eva DE PLECKER, Eva.deplecker@brussels.msf.org Florence Parent, florence.parent@brussels.msf.org

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Advanced Life Support Obstetrics - ALSO

Target Group � Expatriate midwives and medical doctors (priority to gynaecologists) with at least one mission prior to course. � Priority will be given to expats in-between missions.

Objectives & Content

� General Objective To improve the maternal and neonatal outcome of obstetric emergencies faced in the field.

� Specific Objective • To help the participants maintain the knowledge and skills they need to effectively manage obstetrical

emergencies. The training aims to bring the participants to a high performance level in situations that, in most settings, are only rarely occurring, acutely presenting and that, consequently, not many birth attendants have routine in handling. Training in these situations increases the level of security and quality of the response to the life threatening complications occurring in pregnancy and childbirth. The course also serves as a multidisciplinary aid for training in obstetrics.

Furthermore we hope that the training will: • Ensure coherence and quality in obstetrical training at all levels by equipping medical staff working in

obstetrics with a pedagogical framework for training national staff and colleagues in improved responses to obstetric emergencies.

• Build capacities in and outside MSF projects by allowing our medical staff working in obstetrics to acquire qualifications that are recognized outside MSF and thus help validate the knowledge, skills and courage they usually obtain in MSF missions in regards to obstetric emergencies.

• Build a “pool” of MSF-ALSO-Instructors within MSF by certifying a small group of “MSF-ALSO-instructors” who, in turn, will provide further certification to MSF staff with external supervision of the ALSO organisation.

� Content

The ALSO training and certification provides instructions and training on PPH, Breech delivery, undelivered shoulders, neonatal resuscitation, eclamtic fit and vacuum extraction deliveries. A small group of participants (already ALSO certified) will be certified as instructors prior to the general certification with one day’s preparation beforehand.

Teaching Methods

• Individually reading 400 pages of obstetric pathology documentation beforehand. For expats in the field we recommend arriving three days before the certification for reading as field life usually does not allow for this kind of preparation.

• Lectures and workshops using mnemonics (memo-technical tools) and hands-on exercises on mannequins.

• Exam by multiple choice tests and practical demonstration

Dates 06/05 – 10/05, 07/10 – 11/10 Location MSF Denmark Office, Copenhagen Duration 3 days for the certification + 2 days prior for reading in DK for expats on mission Language English Group maximum 20 participants in total; 10 OCB Training organizer: Medical Training Officer:

Pieter VAN WOLVELAER, Pieter.van.wolvelaer@brussels.msf.org Eva DE PLECKER, Eva.deplecker@brussels.msf.org, Florence Parent, florence.parent@brussels.msf.org

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E-learning Nutrition

Target Group � Medical or paramedical staff who will be in charge of managing a nutritional program in the field. Objectives & Content

� General Objective To prepare the MSF medical and paramedical staff to handle a nutritional program.

� Specific Objectives

After this training, the participants will be able to: • Define the different types of malnutrition. • Identify the common mistakes made while taking the measures. • Calculate the anthropometric indices from the measures taken

� Module 1: Clinical Cases • Detect malnutrition in children. • Analyse the measures in order to make a

decision of admission or referral. • Calculate the anthropometric indices from

the measures taken. • Prescribe adapted nutritional treatment to a

malnourished child. • Prescribe adapted systematic treatment to

prevent complications. • Treat most common medical complications. • Discharge children according to their health

and nutritional status. • Use the MSF nutritional guidelines and

tools.

� Module 2: Management • Organise an adapted physical set-up for

ITFC & ATFC and flow of activities. • Ensure proper drugs and food

management. • Put in place a proper supervision of

activities.

� Module 3: Monitoring • Make statistics based on a patient’s

register. • Analyze statistical files.

Teaching Methods

This course is the first technical e-learning course of MSF including case studies, movies, pictures, etc. The course is situation-based. It transports the learner in an ambulatory or in-patient feeding centre that he/she has to manage. This includes diagnosing, treating and following children, but also all the reporting and monitoring aspects of such a mission: statistics follow-up, logistics and day-to-day management of the centre. Nutritional Experts will be your tutors and guide you through this course, interacting with you and following your progression.

Dates dates to be confirmed – 5 sessions Location At your place in front of your computer ;-) Duration 30 hours spread over 15 days Language 3 trainings in English, 2 trainings in French Group maximum 40 - 45 Deadline to apply One month in advance Approximate cost per person

500 EUR

Course organiser: Medical Training Officer:

Pascale DELCHEVALERIE, pascale.delchevalerie@brussels.msf.org Florence Parent, florence.parent@brussels.msf.org

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E-learning Nutrition Dates Les dates seront annoncées ultérieurement Lieu Chez vous, devant votre ordinateur ;-) Durée 30 heurs en 15 jours Langue Français Groupe maximum 40 - 45 Date limite d’inscription 1 mois en avance

Cout approximatif par personne

500 EUR

Organisateur du cours: Medical Training Officer:

Pascale DELCHEVALERIE,pascale.delchevalerie@brussels.msf.org Florence Parent, florence.parent@brussels.msf.org

Public concerné � Staff médical ou paramédical qui sera en charge de gérer un programme de Nutrition sur le terrain. Objectifs & Contenu

� Objectif Général Préparer le staff Médical et Paramédical de MSF à la gestion d’un programme nutritionnel.

� Objectifs Spécifiques

Après cette formation, les participants seront en mesure de: • Définir les différents types de malnutrition • Identifier les erreurs courantes pendant la prise de mesures • Calculer les indices anthropométriques à partir des mesures prises

� Module 1: Cas Cliniques • Détecter la malnutrition chez les enfants • Analyser des mesures afin de décider

d’une admission ou non • Calculer les indices anthropométriques à

partir des mesures prises • Prescrire le traitement nutritionnel adapté à

un enfant malnutri • Prescrire un traitement systématique

adapté afin de prévenir les complications • Traiter les complications médicales les plus

courantes • Faire sortir les enfants du programme en

fonction de leur santé et de leur statut nutritionnel

• Utiliser les lignes directrices et outils nutritionnels de MSF

� Module 2: Management • Organiser et adapter la mise en place des

CNTH & CNTA et du flot d’activités • Assurer une bonne gestion des

médicaments et de la nourriture • Mettre en place une supervision adéquate

des activités � Module 3: Monitoring

• Faire des statistiques basées sur le dossier des patients et les registres

• Analyser les données statistiques et les indicateurs

Techniques Pédagogiques

Ce cours est un des premiers cours technique MSF dispensé en e-learning. Il contient des études de cas, des films, des photos, etc. Il est basé sur des situations précises et transporte le participant dans un centre de soins ambulatoires ou dans un centre de nutrition qu’il/elle doit diriger. Ceci inclut le diagnostique, le traitement et le suivi des enfants mais aussi la rédaction de rapports et le monitoring des différents aspects d’une telle mission: suivi des statistiques, gestion logistique et journalière du centre. Des experts nutritionnels seront vos tuteurs et vous guideront à travers le cours avec des échanges interactifs et un suivi régulier de vos progrès.

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Management of Health Services (MHS)

Target Group � Medical field staff who has the potential and willingness to continue with MSF in medical field or medical

management oriented positions. Objectives & Content

� General Objective Participants will be able to manage (their) medical services using the tools, skills and knowledge provided.

� Specific Objectives Specific objectives are categorized in 2 main field of competencies that we aim to build during the course. Transversal competencies Vertical competencies

• Project management • Data management • Pharmacy management • Service management • H.R management • Medical programming • Anthropological awareness • E-prep

• Malaria • HIV-TB-MDR • Nutrition • Vaccination • Emergency room care • Surgery • Neonatal care • Mental health • Reproductive health • Hygiene and sterilization • Essential water and sanitation requirements

Teaching Methods

Lectures, group work, case-studies, debates, reflection on field experience, problem based learning, etc. Technical guideline, practical exercises.

Dates 18/02 – 01/03 (Brussels) (English) 03/06 – 14/06 (Brussels) (English) 06/12 – 13/12 (Brussels) (French)

Duration 2 weeks Language English Group maximum 20 participants in total: 15 OCB, 5 from other OC Medical Training Officer: Florence Parent, florence.parent@brussels.msf.org

41

Management of Health Services (MHS)

Public concerné � Staff médical avec le potentiel et la volonté d’évoluer chez MSF dans un poste orienté vers le management

des équipes médicales. Objectifs & Contenu

� Objectif Général Les participants seront capable de gérer (leur) service médical en utilisant les outils, les compétences et le savoir mis à leur disposition.

� Objectifs spécifiques Les objectifs spécifiques sont divisés principalement en 2 champs de compétences que nous cherchons à développer pendant le cours. Compétences transversales Compétences verticales

• Gestion de projet • Gestion de données • Gestions de la pharmacie • Gestion des services • Gestion RH • Programmation médicale • Prise de conscience

anthropologique • E-prep

• Malaria • HIV-TB-MDR • Nutrition • Vaccination • Entretien des urgences • Chirurgie • Soins néonataux • Santé Mental • Santé reproductrice • Hygiène et stérilisation • Pré requis essentiels en Eau et assainissement

Techniques Pédagogiques

Lectures, travaux de groupe, étude de cas, débats, réflexion sur les expériences terrain, résolution de problèmes, etc. Directives techniques et exercices pratiques.

Dates 18/02 – 01/03 (Bruxelles) (Anglais) 03/06 – 14/06 (Bruxelles) (Anglais) 06/12 – 13/12 (Bruxelles) (Français)

Durée 2 semaines Langue Voir ci dessus Group maximum 20 participants au total: 15 OCB, 5 d’autres OC Medical Training Officer: Florence Parent, florence.parent@brussels.msf.org

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Pharmacy Training

Target Group � Graduated pharmacists who have consistent experience with MSF. Objectives & Content To offer the possibility to advanced pharmacists to increase their capacity to manage a wide range of pharmaceutical issues in a mission/project, through training in 5 technical topics:

1. Pharmaceutical policy and legislation : MSF Quality Assurance Scheme (QAS), role of the MSF QAS in humanitarian procurement, relations between MSF and National Drug Regulatory Authorities...), ... 2. Planning of pharmaceutical activities : forecasting, logframe, monitoring & supervision, ARV quantification, pharmaceutical distribution flow, ... 3. Clinical pharmacy & pharmacy practices : pharmacovigilance, extemporaneous drug preparation, operational research, ... 4. Pharmacy in emergencies : kit use, donation guidelines proactive handling, ... 5. Field/HR management : task delegation, coaching, briefing/debriefing, ... Teaching Methods

Presentations, intervention from external experts, practical exercises, active participation required from the participants especially during the round-tables or in preparing specific presentations.

Dates 30/09 – 04/10 Location Barcelona Duration 5 days Language English Maximum Group 30 participants in total; 8 OCB participants Training Organizer Ramon Spatini Bernardo, Ramon.Spatini.Bernardo@brussels.msf.org

Marjolein De Bruycker, Marjolein.de.bruycker@brussels.msf.org Caroline Beetz, Caroline.Beetz@brussels.msf.org

43

GAS Week

This training is a technical one for surgeons, gynaecologists and anaesthesiologists. It is based on their standard job description, in order to provide a proper preparation, before departing on a first field assignment or if they have only a short field experience (less than 3 consecutives months). Target group � Surgeons, gynaecologists and anaesthesiologists who have less than 3 total full months of MSF experience. Remark: some of the training modules can be used for a specialist needing a refreshment on a specific topic(s). Objectives & Content

By the end of the week the participants will be able to assume their role as expatriate surgeon, gynaecologist or anaesthetist in an MSF setting in an MSF mission: • To list, identify and describe their role in the

different surgical activities definitions and axes of intervention.

• To base their work on MSF surgical and surgical oriented medical protocols and policies (surgical, abortion, SGBV,FGM, pain management, sterilisation, Caesarean section, emergency/disaster preparedness, etc.).

• To define surgical activities (surgery, gynaecology and anaesthesia) as part of a comprehensive care.

• To define surgical activities and the minimum pre-requisites (pre-conditions) at each level of surgical activities.

• To summarize the main points of Standard Precautions, Hygiene and Sterilization and Water and Sanitation, which are mandatory in their MSF practice as specialists in the surgical field (surgeon, gynaecologist, anaesthetist).

• To explain and to handle different surgical/gynaecological related technical procedures, according to MSF protocols.

• To describe their responsibilities as Human Resources Manager and supervisor of the surgical team.

• To define surgical activities quality and integrate it in a global medical MSF quality approach.

• To describe their responsibilities as Human Resources Manager and supervisor of the surgical team.

• To provide them with basic/specific tools for coping with stress in the field related to: security, inter-cultural differences, team life, working and living conditions, etc.

Teaching methods

Lectures, case studies, role playing, group work, field experience sharing and other methods will be used during this training in order to reinforce personal as well as group competencies of participants.

Dates 02/09 – 07/09 Location Hong-Kong (MSF HK) Duration 6 days Language English Maximum Group Minimum 15 – Maximum 20 Approximate cost per person 800 EUR (without transport costs) Training Organizer OCB GAS Unit

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Capacity Building in operational research

Target Group � Medical and paramedical staff in an MSF or national health program, or health institution.

� Pre-requisites • Current involvement in a medical program • A written commitment to attend all three modules of the training course and apply the knowledge after

completion • Provide an application that a) describes a problem that the candidate has identified within a given

program and b) formulation of a research question related to the identified problem • Masters in Public Health (MPH) or equivalent, or a strong recommendation

Objectives & Content

� General Objective To develop the knowledge and practical skills to conduct and publish operational research. The course is composed of three modules of 5 days each and conducted over a period of 10-12 months.

� Course content The 1st module focuses on development of a study protocol. At the end of this module, participants should have a thorough understanding of operational research:

• understand the methodology of research, including design, settings, patient samples, measurable outcomes, data collection and analysis

• be able to fulfil the MSF Ethics Review Board criteria for study protocols • produce a draft research protocol

The 2nd module focuses on efficient, quality assured data collection and analysis. By the end of this module, participants should:

• understand the importance of good data quality (collection, entry and validation) • know how to use EpiData tools, including a) how to do a questionnaire file, b) a check file c) a rec

file and d) basic analysis • tailor the knowledge on EpiData to suit their specific OR studies and develop relevant data

collection tools • understand the basics of crude and stratified data analysis

The 3rd module helps participants turn their research conclusions into a draft article for scientific publication. By the end of this module, participants should:

• learn the principles of writing a scientific paper • write a draft paper • learn how to deal with online submission and peer review

Teaching Methods

Lectures and discussions, case examples of completed and published operational research projects, "learning by doing" exercises.

Dates MSF- African Course (Nairobi) - Module 1a 11/03 till 15/03/2013 Module 1b 18/03 till 22/03/2013 Module 2 02/12 till 06/12/2013 MSF-European Course (Luxembourg) - Module 1a 08/07 till 12/07/2013 Module 1b 15/07 till 19/07/2013 Module 2 - 2014 to be confirmed

Location Luxembourg and Kenya Duration 10 - 12 months (includes 3weeks in the training centre) Language English Group maximum 12 Applications 3 months before the start of a course, Apply online: http://www.msf.lu/ Course Organizer Medical Training Officer:

Rony Zachariah, Operational Research General Coordinator Rony.zachariah@brussels.msf.org Florence Parent, florence.parent@brussels.msf.org

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HIV & TB Clinical Training: Basic Level (South Africa)

Target Group � MSF expat or national clinical staff with little or no HIV knowledge/experience (less than 6 months) who will be

actively involved in HIV clinical care (consulting patients). This can include doctors, clinical officers, physician assistants, clinical nurse practitioners, etc.

� Pre-requisite

Adequate English fluency essential (level B2) Objectives & Content

� General Objective Upon completion, the participant will be able to diagnose and comprehensively manage Primary Care HIV and TB patients using current evidence-based medicine within a resource limited MSF context.

� Specific Objectives

General: ⇒ To understand : The HIV life-cycle and

epidemiology , The various HIV tests and how this applies to clinical practice, The importance of clinical staging Counselling , M&E , PMTCT, PEP

Antiretroviral therapy (ART):

⇒ To be able to: • Recognize and manage serious ART toxicities

(especially d4T and Nevirapine related), Recognize and manage IRIS, Recognize treatment success and failure

Paediatrics: • To be able to: Diagnose HIV in a child, Diagnose, and treat TB in an HIV+ child, Appropriately assess when to initiate ART in a child

OI’s (including TB): ⇒ To be able to diagnose and manage: • TB & HIV co-infection • Smear negative TB • Complications of combined HIV & TB treatment • Kaposis sarcoma

Systems disease:

⇒ To be able to manage common HIV clinical presentations in: Neurology (Space occupying lesions, meningitis, leg weakness), Respiratory (PCP, TB), Gastroenterology (chronic diarrhea), Dermatology

Radiology:

⇒ To be able to recognize chest X-ray features of TB, PCP, LIP and pneumonia in HIV positive adults and children.

Course Organization, Background and Teaching Methods Each course runs over two weeks in Cape Town, South Africa. The first week is dedicated to theoretical (lecture-based) teaching. The second week largely comprises a primary clinic with clinic training provided by close mentorship from experienced clinicians. Some more advanced theoretical inputs at the end of each day.

The practical training will take place at MSF’s integrated HIV/TB clinic in Khayelitsha township (Ubuntu clinic). Khayelitsha is one of MSF’s oldest ARV programs, having started in 1999, and has over 10,000 patients on ARVs, and a strong clinical team.

Dates 28/01 – 08/02, 13/05 – 24/05, 29/07 – 08/08, 30/09 – 11/10 Location Cape Town, South Africa Duration 2 weeks Language English Group maximum 4 participants in total; 1 OCB participant Approximate cost 1700 EUR per person (without transport costs) Course Organizer Medical Training Officer

Musaed ABRAHAMS, Musaed.ABRAHAMS@joburg.msf.org Florence Parent, florence.parent@brussels.msf.org

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HIV & TB Clinical Training: Advanced Level (South Africa)

Target Group � MSF expat or national clinical staff with HIV experience (more than 6 months ), including doctors, clinical

officers, physician assistants, etc. presently or planning to be actively involved in HIV clinical care.

� Pre-requisite English fluency essential (level B2)

Objectives & Content

� General Objective To be able to diagnose and comprehensively manage complex HIV and TB patients using current evidence-based medicine within a resource limited MSF context.

� Learning Objective

Opportunistic infections (including TB) ⇒ To be able to diagnose and manage: - Smear negative TB - Drug resistant TB - Complications of combined HIV & TB treatment - Non tuberculous mycobacteria (MAC etc.) - Advanced Kaposis sarcoma - Cryptococcal meningitis and it’s complications

Systems HIV disease

⇒ To be able to manage common HIV clinical presentations in:

- Neurology (Space occupying lesions, meningitis, leg weakness)

- Respiratory (PCP, Bacterial pneumonia) - Hepatology (Hepatits B, drug induced

Hepatitis) - Gastroenterology (chronic diarrhoea) - Nephrology (HIVAN) - Haematology (Anaemia, lymphoma) - Dermatology - Opthalmology (CMV retinitis)

Antiretroviral therapy (ART) ⇒ To be able to: - Recognize and manage serious ART toxicities

(especially d4T and Nevirapine related) - Recognize and manage Immune reconstitution

inflammatory syndrome (IRIS) - Tailor a salvage regimen based on principles of

drug resistance - Manage complex adherence issues

Pediatrics

⇒ To be able to: - Diagnose and treat TB in an HIV+ child - Manage acute pneumonia in HIV+ child - Appropriately assess when to initiate ART in a

child - Manage adherence challenges in paeds ART

Radiology

⇒ To be able to recognize chest X-ray features of TB, PCP, LIP, KS and pneumonia in HIV positive adults and children.

Course Organization, Background and Teaching Methods Each course runs over two weeks in Cape Town, South Africa. Two groups of 4 trainees each will overlap for a central lecture week, with a practical week before for the first group, and afterwards for the second group.

The practical training will take place between an integrated HIV/TB clinic in Khayelitsha township (Ubuntu clinic), a nearby secondary level referral hospital (GF Jooste), and the Red Cross childrens Hospital. Khayelitsha is one of MSF’s oldest ARV programs, having started in 1999, and has over 10.000 patients on ARV’s, and a strong clinical team. GF Jooste is the referral hospital for patients from the worst HIV and TB affected areas in Cape Town. They have developed a strong Infectious Disease Unit who manage complex referral cases. Red Cross hospital is a specialist paediatric hospital also with a strong infectious disease unit.

Limiting the practical weeks to four participants each allows for excellent hands-on learning in the clinic and hospitals and close mentorship by experienced clinicians. This includes taking part in three consultant infectious disease ward rounds.

Dates 08/04 – 26/04, 26/08 -13/09,28/10 – 15/11 Location Cape Town, South Africa Duration 2 weeks Language English Group maximum 8 participants in total; 3 OCB participant Approximate cost 1700 EUR per person (without transport costs) Course Organizer Medical Training Officer

Musaed ABRAHAMS, Musaed.ABRAHAMS@joburg.msf.org Florence Parent, florence.parent@brussels.msf.org

47

The lecture week happens in the GF Jooste auditorium and will cover the core theory for the course. Teaching is shared between local MSF doctors and a number of local infectious disease consultants and Paediatricians. The teaching style will be clinical case orientated with as much group participation as possible. A highly experienced Radiologist gives some practical chest X-ray interpretation teaching.

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HIV Programmatic Course

The successful coordination, integration and implementation of HIV programs requires a high-level

understanding of context (global and regional) as well as disease specifics. Program leaders and managers are challenged in both aspects due to the rapidly changing context, and the advent of new innovations.

This 10 day course will aim to set the global HIV scene in terms of politics, funding, advocacy and new innovations; and combine it with practical strategic and management tools which will aid in planning, developing and implementing these strategies. Target Group � The ideal participant will currently be or will soon be, in charge of management, coordination and supervision

of HIV projects; or

� Those in management positions (HOM, Medco, FieldCo) involved with HIV activities integrated into MSF projects

� Pre-requisite

• English proficiency is essential • MSF International and National staff

Objectives & Content An interactive 10 day course which will focus on lectures, case-discussions, site visits and project presentations. Modules included:

• HIV and ARV (basic science, cost) • Project needs assessment • Integration of HIV into district health system • Scaling up decentralization • Strategies for access, retention and long term

adherence • Community based models for organizing HIV

prevention and treatment • Handing over of HIV components

• Planning • Drugs supply • Laboratory (Routine and POC monitoring) • TB and DRTB • PMTCT programmatic • Training and Mentoring • Monitoring and Evaluation (incl. supervision

and Quality Control) • Advocacy, Donors, Actors, Activism

Dates 12/03 – 23/03 Location Cape Town, South Africa Duration 2 weeks Language English Group maximum 20 participants in total; 4 OCB participant Deadline to apply Applications have to be sent 3 months at the latest prior to the start of the course Course Organizer Medical Training Officer

Musaed ABRAHAMS, Musaed.ABRAHAMS@joburg.msf.org Florence Parent, florence.parent@brussels.msf.org

49

Laboratory Supervisor Training

Target group

- Laboratory technicians before or on their first mission - 2nd mission lab technicians who want to exchange experiences and reinforce their skills in laboratory

management in a humanitarian aid project context. - National Staff Lab Supervisors and Lab Technicians assuming responsibilities. - Open to international and national staff

Objectives & Content

� General Objective The workshop aims to promote skills in laboratory management and the most common technical issues of a laboratory in a humanitarian aid project context. � Specific Objective By the end of the course the participants will be familiar with

- The specificities of MSF laboratory set ups - Laboratory management - The most common technical issues - Quality assurance

� Course contents 1. Laboratory management

- Management general - Role and tasks of a Lab supervisor - Quality assurance (standard operational procedures, checklists, quality control) - Stock management and ordering - HR management (job descriptions, supervision, training, evaluation) - Safety & hygiene - Data collection - Lab design and facilities

2. HIV/AIDS - HIV & AIDS general introduction - HIV testing and testing algorithms (rapid tests, introduction to CD4 counting methods and viral load) - Opportunistic infections & biochemistry (liver/kidney function)

3. Malaria - Basics on disease and transmission - Lab diagnosis of malaria (malaria smear, rapid tests), with a focus on how to avoid common errors

4. Tuberculosis - Pathophysiology - Lab diagnosis of TB (smear microscopy, culture techniques, GeneXpert, Hain test)

5. Blood transfusion - MSF policy and challenges of management a blood transfusion activities in MSF - Blood donation process (blood grouping, donor selection/screening, cross matching, quality control)

6. Practical exercises - Exercises on management issues (job descriptions, ordering, standard operational procedures, checklists, etc.) - Exercises with microscopes

7. Outbreak preparedness 8. Experience exchange Teaching Methods The course will build on examples & experiences from the field. Teaching methods: Lectures, case studies, demonstrations, laboratory practical work, videos, group work, discussions

Dates / Organizer 23/09 – 01/10 Vienna – Austria/MSF Austria Location Greece, Athens, SOMA Unit Duration 8 days Language English or French Maximum Group 15 participants from all OCs Course Organizer Medical Training Officer

Pascale Chaillet, Pascale.chaillet@brussels.msf.org Florence Parent, florence.parent@brussels.msf.org

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Responding to Epidemics

Target Group � Doctors or nurses with basic knowledge of epidemiology and at least one experience in an epidemic context. � Priority to capital coordinators, emergency coordinators and national deputy coordinators. � Second line of recruitment: Field coordinators with at least two missions in this position. Objectives & Content

� Objective To improve the quality of field interventions in regards to outbreak control by informing participants about recent data and future perspectives and giving them the necessary operational tools to be alert and reactive towards potentially epidemic diseases.

� Sub-objectives

Pathologies involved are: Meningitis, diarrhoeal diseases, haemorrhagic fevers, influenza, malaria and measles. By the end of the course, the participants will be able to:

⇒ Carry out an outbreak investigation ⇒ Explain the objectives of the investigation ⇒ Describe and implement the different steps of an

outbreak investigation ⇒ Detect an outbreak ⇒ Describe an epidemic ⇒ Analyse collected data and interpret them ⇒ Use the adequate laboratory tools ⇒ Define necessary strategies and organise

effective management of epidemics ⇒ Define and discuss vaccination strategies

regarding meningitis and measles epidemics

⇒ Describe and discuss medical care measures (meningitis, malaria, cholera…)

⇒ Discuss preventive measures to implement in case of haemorrhagic fevers

⇒ Discuss strategies regarding influenza epidemics detection

⇒ Carry out a vaccination effectiveness evaluation ⇒ Follow-up and evaluate medical care measures ⇒ Communicate about the situation: ⇒ Write up a summary of the evaluation or of the

investigation ⇒ Write up a final report of the activities ⇒ Formulate recommendations for public health

decision making

Teaching Methods

Interactive lectures, group dynamic techniques, case studies, laboratory equipment demonstrations, videos, discussions, presentation of reports and current articles.

Dates 12/03 – 16/03 Location Paris Duration 5 days Language English Group maximum 24 participants in total; 8 OCB participants Medical Training Officer Florence Parent, florence.parent@brussels.msf.org

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Responding to Epidemics Dates 02/12 - 06/12 Lieu Paris Durée 5 jours Langue Français Groupe maximum 24 participants au total ; 7 participants OCB Medical Training Officer: Florence Parent, florence.parent@brussels.msf.org Public cible � Médecins ou infirmiers/ères ayant des connaissances de base en épidémiologie et au moins une expérience

dans le cadre d'une épidémie. � Priorité aux coordinateurs de capitale et coordinateurs d’urgence ainsi qu’aux adjoints nationaux des

coordinateurs médicaux. � Ouvert en deuxième intention aux coordinateurs de terrain (RT) Objectifs & contenu

� Objectif général Améliorer la qualité des interventions sur le terrain dans la lutte contre les épidémies en donnant aux participants les informations (données actuelles et perspectives d’avenir) et les outils leur permettant d’être attentifs (en alerte) et réactifs face à des maladies à potentiel épidémique.

� Sous-objectifs Les pathologies abordées sont les suivantes : Méningite, maladies diarrhéiques, fièvres hémorragiques, grippe, rougeole. A l’issue de la formation, les participants seront capables de : ⇒ Réaliser une investigation d’épidémie ⇒ Expliquer les objectifs de l’investigation ⇒ Décrire et mettre en application les étapes d’une

investigation d’épidémie ⇒ Détecter un épisode épidémique ⇒ Décrire une épidémie ⇒ Analyser et interpréter les données de

surveillance ⇒ Utiliser les moyens de laboratoire appropriés ⇒ Définir et mettre en place les stratégies de prise

en charge et de contrôle des épidémies

⇒ Définir et discuter les stratégies de vaccination en cas d’épidémie de méningite et de rougeole

⇒ Décrire et discuter les mesures de prise en charge curative (méningite, choléra…).

⇒ Discuter les précautions à prendre en cas de fièvres hémorragiques

⇒ Discuter les stratégies de détection des épidémies de grippe

⇒ Réaliser une évaluation de l’efficacité vaccinale ⇒ Surveiller et évaluer la prise en charge curative ⇒ Communiquer sur la situation ⇒ Rédiger une synthèse de l’évaluation ou de

l’investigation ⇒ Rédiger le rapport d’activités final ⇒ Formuler les recommandations nécessaires

Méthodes pédagogiques

Présentations interactives, études de cas, techniques de dynamique de groupe, démonstrations, projections de films, présentations de rapports et d'articles actuels de référence, discussions.

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Populations in Precarious Situation (PSP)

Target Group � Priority to expatriate medical staff who are or could become field coordinators and national deputy

coordinators (field or capital coordination). � Second line of recruitment: Medical Coordinators and Heads of Mission.

� Pre-requisite • Between 12 and 20 months of MSF experience in at least two different types of programs, at least

one of which was an emergency. Objectives & Content

� Objectives • Train participants to respond to medical humanitarian emergency situations in an appropriate way and

in accordance with MSF policies.

� Sub-objectives General Skills • Evaluate the needs of a given population (medical and essential: Watsan, shelter, food, security). • Define intervention strategies adapted to health problems, to the context, to the population and to

MSF objectives and policies. • Plan the implementation of program activities. - Ensure follow up of a population’s health status. • Ensure program monitoring and re-orientation according to context evolution.

� Specific Skills by Module

1) Epidemiology - Assess the situation of a population in an emergency

context (rapid health assessment). - Define, implement and use epidemiological

surveillance systems. - Organize and participate in a survey by sampling. - Discuss the validity of the data available in the field. - Use epidemiological data for decision making. 2) Nutrition - Assess the food and nutritional situation of a

population. - Plan an intervention addressing identified needs. - Implement nutritional programs in emergency

situations. - Monitor and evaluate a nutritional program. 3) Vaccination - Assess the situation. - Discuss the place of measles vaccination during an

emergency situation. - Plan and set-up a vaccination campaign. - Monitor vaccination activities. - Ensure the continuity of vaccination activities.

4) Water, Hygiene and Sanitation - Explain the importance and the routes of

transmission of the diseases related to Watsan. - Define the place of Watsan in MSF interventions. - Interpret the results of an initial assessment from a

Watsan perspective. - Collaborate in the definition of Watsan strategies. - Support the implementation of Watsan activities. - Participate in the monitoring and adjustment of

Watsan strategies/activities taking into account the medical/environmental indicators.

5) Emergencies - Identify the priority problems and constraints

imposed by the context . - Define immediate, short- and medium-term response

strategies. - Plan the implementation of emergency programs. - Adapt data-gathering tools to the specific context. - Negotiate an operational plan with various partners. - Discuss the appropriateness of MSF taking a

position and the communication methods involved

Teaching Methods Lectures, discussions/debates, case studies, demonstrations, workshops, outdoor exercises, videos, group work.

Dates 17/02 – 2/03 (Holland), 15/09 – 28/09 (France)) Location Holland & France Duration 12 days Language English Group maximum 38-40 participants in total; 10 OCB participants in Holland and 9 in Paris Approximate cost 6.000 EUR per person (without transport costs) Medical Training Officer: Florence Parent, florence.parent@brussels.msf.org

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International MSF Surgical Workshop

Target Group • Junior and senior MSF Surgeons • Open to national and international staff

� Pre-requisites Surgeons with limited experience in external fixation, lower limp flaps / reconstructive + burn surgery, hand surgery, craniotomy and vascular surgery Objectives & Content

� General Objective To deepen the knowledge and practical expertise in external fixation, bone trauma management, craniotomy, vascular and reconstructive surgery

� Course contents This course is a hands-on workshop in trauma surgery with practical training sessions on dead bodies. Theoretical part • External fixation - history, advantages, indications,

pitfalls, practical aspects in the field • Hand surgery - treatment of tendon and nerve

lesions of the hand • Neurosurgery - craniotomy, when, why and where to

do? • Reconstructive surgery - general aspects in

precarious situations, skin grafts, flaps lower limp, essentials of burn treatment

• Vascular surgery – surgical approach of vascular lesions (indications and procedures)

• Amputation - where and why • MSF and surgery

Practical part External fixation • external fixation lower + upper limp • amputations Hand surgery • flexor and extensor tendon sutures • nerve sutures Neurosurgery • Craniotomy Reconstructive surgery • skin grafts • Flaps lower + upper extremities • Procedures in burn trauma Vascular Surgery • Repair of traumatic vascular lesions • Thorax drainage

Dates 18/09 – 21/9 Location Dusseldorf, Germany Duration 5 days Language English Group maximum 5 places for OCB Training Organizer: Medical Training Officer:

OCB GAS Unit Florence Parent, florence.parent@brussels.msf.org

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Family Planning and Post Abortion Care

Target Group

MSF midwives, medical doctors and nurses working in reproductive health projects where there is a plan to expand family planning and abortion care services � Pre-requisites

- National or expatriate staff of MSF - Priority will be given to medics in direct clinical practice in missions - Participants must be fluent in English

Note: This course includes performing newly acquired skills, under supervision, in a clinical setting with actual patients. Cases encountered in the clinical setting are women seeking safe abortion care (termination of pregnancy). Participants should be willing to provide this care in order to benefit fully from the clinical component.

The Kenya medical board or nursing council must give approval for each participant before they can do this clinical part of the course. Following selection, participants will be asked to complete an extra application form (for the appropriate board) and submit copies of their diploma/certificate and job profile, and nurses/midwives should submit a photo.

Objectives & Content � General Objective Participants will gain knowledge and skills in provision of family planning methods and proper management of post-abortion complications in resource-limited settings, in order to increase the scope and quality of these aspects of reproductive health care in their projects

� Course contents The course is a collaborative training between MSF and RAISE / MSI and will focus on safe- and post-abortion care and long-acting reversible contraceptive methods. It will include 3.5 days of theory and practice with mannequins in a classroom setting, and 6.5 days of supervised use of newly acquired skills during direct patient care in a clinical setting. The specific skills to be built include medical abortion protocol and manual vacuum aspiration and insertion technique for intrauterine device and contraceptive implant. By the end of the course, participants should experience a sufficient number of cases – under the supervision of the clinical supervisor – that they achieve competency to perform these skills independently in their projects.

Dates To be Confirmed Location RAISE Initiative / Marie Stopes International (MSI) Eastleigh training centre,

Nairobi, Kenya Duration 2 weeks

Language English Group maximum 3 places for OCB Training organizer: Medical Training Officer:

Pieter VAN WOLVELAER, Peter.vanwolvelaer@brussels.msf.org Eva DE PLECKER, Eva.deplecker@brussels.msf.org Florence Parent, florence.parent@brussels.msf.org

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Formation Malaria

Public Cible

� La formation s’adresse au staff international ou national MSF qui travaille dans un projet en Afrique francophone avec un focus sur le paludisme, ou dans un projet où le paludisme représente une proportion signifiante des malades soignées.

� La priorité sera donné au staff qui est dans un poste de formateur ou de superviseur de prestataires de soins.

Objectif s et Contenus

� Objectif général La formation a comme objectif principal l’optimalisation de la gestion du paludisme dans les projets MSF. Les participants seront familiarisés avec la dernière politique MSF ainsi que les stratégies et recommandations mises à jour concernant la gestion de la malaria. Après la formation, les participants devront être capable d‘offrir les meilleurs soins de paludisme aux malades. Une bonne compréhension des raisons pour lesquelles certains choix techniques et stratégiques ont été faits, permettra aux participants de mieux jouer le rôle de superviseur ou formateur des prestataires de soin, ainsi que d’avoir une meilleure interaction avec les autres acteurs dans le domaine du paludisme.

� Contenu du cours 1. La stratégie diagnostique • une bonne connaissance et compréhension de la politique et stratégies MSF en matière de diagnostic • une connaissance des tests de diagnostic rapide (TDR): types de tests, l’utilisation et interprétation

correcte, les outils de formation et de supervision, • une compréhension des points forts et faibles de la microscopie et les TDR • une connaissance des stratégies de contrôle de qualité • une capacité de construire et/ou adapter des arbres décisionnels • des compétences qui permettent en général • nouvelles strategies diagnostiques

2 . Le traitement du paludisme simple et sévère • la politique et les stratégies mises à jour en matière de traitement • une connaissance des options possibles, la place des traitements différents • les enjeux concernant la qualité des médicaments • pouvoir situer la pertinence des études d’efficacité • les bonne pratiques en matière de traitement de paludisme sévère, y compris le traitement de pré-

référence et le traitement d’appui • les nouveaux traitements • le traitement des espèces autres que Pf

3. La gestion du paludisme chez des groupes cibles spécifique • Paludisme et grossesse: prévention, traitement • Paludisme néonatal et chez le nourrisson • Paludisme chez les malades atteints de VIH ou TB • Paludisme et malnutrition 4. Le contrôle de vecteurs et la gestion des épidémies • clarifier stratégie opérationnelle et la méthodologie afin d’avoir une bonne couverture et utilisation des LN

(moustiquaires imprégnés d’insecticides – de longue durée) • partager des expériences en contrôle de vecteurs • partager des modèles et expériences de promotion de santé • situer la place de la pulvérisation en cas d’épidémie : • familiariser les participants aux principes de détection et d’intervention en cas d’épidémie 5. Chimioprevention saissoniere du Paludisme (CPS, SMC)

Dates A confirmer Lieu A confirmer Durée 5 jours Langue Français Groupe maximum 25 participants, 5 OCB Training organizer: Medical Training Officer:

Jorgen Stassijns : jorgen.stassijns@brussels.msf.org Martin De Smet : martin.de.smet@brussels.msf.org Florence Parent, florence.parent@brussels.msf.org

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Présentation du SMC comme nouvelle stratégie de control du Paludisme • Définition et indications • Expérience MSF au Mali et Tchad • Possibilité de modifications dans la stratégie

6. Différents aspects de gestion de paludisme • L’adhérence au traitement

o illustration pertinence d’évaluer l’adhérence exemples études o définition de messages o organisation pratique de dispensions de médicaments

• La gestion de cas au niveau communautaire o expériences o indications

• Le traitement préventif intermittent • Promotion de santé

o recommandations actuelles

7. Synthèse – conclusions - évaluation • Synthèse et conclusions pour les propres projets • Revue critique du protocole dans sa mission (protocole MSF et national) • Evaluation de la formation

Les candidatures seront validés par le comité de suivi de cette formation, afin de s’assurer du niveau adéquat et une bonne répartition sur des diverses missions. Pour plus d’information adressez vous à votre référent paludisme

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3. Logistics Courses /

Formations logistiques

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Introduction to Log Trainings for the 2013 MSF-OCB Training Brochure The Strategy for Logistics Training 2013 and the Espace Bruno Corbé project document are available on request from the MSFOCB Logistics Training Officer: robin.vincent-smith@brussels.msf.org The most important axe of the log training strategy is that the PPD Log Week (PPDL) and Basic Logistics Course (BLoC) are mandatory for all national and international staff, across all log profiles, in their first 12 months with MSF (or in the case of national staff in their first 12 months in a senior position such as assistant/deputy field log assistant/deputy LogCo). This is in order to maintain polyvalence emergency response capacity among all log profiles.

• The PPDL is delivered to Expats before leaving for their 1st mission at the Espace Bruno Corbé (EBC) - MSFOCB Training and Innovation Centre in Brussels. The PPDL is delivered to senior national staff as on-the-job training by their Field Log / LogCo, and will be reinforced in 2013 by E-Learning.

• The BLoC is delivered to both national and international staff at the EBC in Brussels. The 2nd axe of the log training strategy is to promote the role of the Field Log / LogCo as a trainer. The scheduled international trainings listed in this brochure should be complemented not only by on-the-job training, but also by regular, formal, small scale training sessions in the field. For example, you could dedicate one afternoon per month to training, then define:

• a theme, for example: WatSan • a target population, for example: log techs • learning outcomes, for example: at the end of the session, participants will be able to perform batch

chlorination • method, for example: 30 minutes theory followed by 1 hour practical demonstration

If you need help organising and delivering trainings then the ‘Little Training Course Preparation Guide’ – on the OOPS key - is most useful. The Log Training Officer is also available to support these initiatives so please don’t hesitate to Email. Logistics trainings are divided into 4 levels across 3 axes:

• Level 1: Novice . The logistician is capable of managing one or more logistics activities under the guidance and close supervision of his direct logistics supervisor. He is capable of maintaining an already established logistics organization according to the existing procedures on a small scale projects outside an emergency context. (1st departure as Expat / 1st post as Senior National staff Dep. Field Log / Dep. CoTL)

• Level 2: Confirmed . The logistician is able to manage all the activities at the level of a project of small to

medium size. On the basis of performance indicators, he provides a critical review of logistical organization, proposes improvements to his direct logistics supervisor and puts them into practice. He is capable of providing basic support to emergency programs. (6 – 12 months field experience as Expat / Senior National staff)

• Level 3: Coordinator. The logistician provides a strategic logistical vision and ensures availability of the

technical means to achieve the objectives targeted by this strategy, regardless of the size and type of program. He/she is capable of coordinating several programs at once while providing them with support that allows them a certain degree of autonomy. He/she is able to draft documents that will serve as a reference for the programs concerned (policy, guideline, memorandum, manual, etc.). (2 years field experience as Expat or Senior National staff = (Future) LogCo / Technician)

• Level 4: Expert . The logistician is qualified in his area of competence and has – over time – acquired

experience in humanitarian logistics. This expertise – whether developed internally in MSF or not – is used by all the missions to evaluate the technical quality of logistics activities in a program or mission, provide training in the area concerned, develop documents and technical reference tools, and conduct research and development projects. 3+ years of field experience = Log Cell / Technical Referent

• Axe 1: General Log Training: Covering several log families across Support and Program logistics

• Axe 2: Operational Context Training: Covering the logistics for a particular type of program: e.g.

Nutrition, Vaccination, Hospital Management. These trainings are run together with the Medics

• Axe 3: Vertical Log Training: Covering logistics for all types of program in one particular log family: e.g. Supply, ICT, Mechanics, Energy, Construction, etc.

For each of the log trainings listed in this brochure, we have indicated the level and the axe.

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Introduction aux Formations Log pour la Brochure Formations de l’OCB 2013

La Stratégie de Formations logistique 2013 et le descriptif de projet pour l’Espace Bruno Corbé sont disponibles sur demande auprès du responsable des formations logistiques de MSFOCB - robin.vincent-smith@brussels.msf.org L’axe fondamental de la stratégie de formation logistique est que la Semaine Log PPD (PPDL) et le BLoC (Basic Logistics Course) sont obligatoires pour tout le personnel national et international, pour tous les profils, dans les 12 mois suivant leur entrée à MSF (ou, dans le cas du personnel national, dans les 12 mois suivant leur entrée dans une position de responsabilité, comme log adjoint ou CoTL adjoint). Ceci permet d’entretenir chez tous les profils log la capacité de polyvalence nécessaire pour répondre aux urgences. • Le PPDL est donné aux Expats avant leur départ en première mission à l’Espace Bruno Corbé (EBC) - Centre de formation et d’innovation MSFOCB à Bruxelles. Le PPDL est donné au personnel national en poste de responsabilité sous la forme de formation en continue sur lieu de travail délivrée par le Log Manager/CoTL, et sera renforcé en 2013 par du e-learning. • Le BLoC est donné au personnel national comme international à l’EBC à Bruxelles.

Le deuxième axe de la stratégie de formation log est de promouvoir le rôle du Log Manager/ CoTL comme formateur. Les formations internationales programmées qui sont reprises dans cette brochure devraient être complétées non seulement par une formation en continue sur le lieu de travail mais aussi par des petites séances de formation formelle régulières sur le terrain. Par exemple, vous pourriez consacrer une après-midi par mois à des formations, puis définir : • Un thème, par exemple : WatSan • Un groupe-cible, par exemple : les log techs • Un résultat d’apprentissage, par exemple : à la fin de la session, les participants seront capable de faire une chlorination • Une méthode, par exemple : 30 minutes de théorie suivies par une heure de démonstration pratique Si vous avez besoin d’aide pour organiser et donner ces formations, le ‘Petit guide de préparation d’un formation’ (sur la clé OOPS) est très utile. Le Responsable formations Log est aussi disponible pour donner son soutien à ces initiatives; donc n’hésitez pas à le contacter par email. Les formations logistiques se répartissent entre 4 niveaux, selon 3 axes : • Niveau 1 : Novice . Le logisticien est capable de gérer une ou plusieurs activités logistiques, sous la direction et supervision de son responsable logistique direct. Il est capable d’entretenir une organisation logistique déjà en place, en accord avec les procédures existantes, sur un petit projet hors contexte d’urgence (1er départ comme Expat/ 1er poste de responsabilité pour staff national- Log adjoint ou CoTL adjoint) • Niveau 2 : Confirmé. Le logisticien est capable de gérer toutes les activités d’un projet de petite à moyenne taille. Sur la base d’indicateurs de performance, il effectue une revue critique de l’organisation logistique, propose des améliorations à son responsable logistique direct et les met en pratique. Il est en mesure d’apporter un soutien basique à des programmes d’urgence (expérience de terrain de 6-12 mois comme Expat/ Staff national à un poste de responsabilité) • Niveau 3 : Coordinateur. Le logisticien apporte une vision stratégique de la logistique et s’assure que les moyens techniques pour atteindre les objectifs de cette stratégie soient disponibles, quels que soient la taille et le type de programme. Il/elle est capable de coordonner plusieurs programmes en même temps, et de leur donner un soutien qui leur permette de fonctionner avec un certain degré d’autonomie. Il/elle est capable de rédiger des documents qui feront référence pour les programmes concernés (politique, directives, mémorandum, manuel, etc...) (2 ans d’expérience de terrain comme Expat ou Staff national = (Futur) CoTL/Technicien) • Niveau 4 : Expert. Le logisticien est qualifié dans son domaine de compétence et a acquis, au fil du temps, une expérience en logistique humanitaire. Cette expertise (qu’elle ait été développée en interne chez MSF ou non) est utilisée par toutes les missions pour évaluer la qualité technique des activités logistiques dans un programme ou une mission, fournir des formations dans le domaine concerné, développer des documents et des outils techniques de référence, et mener des projets de recherche et développement. 3 ans et plus d’expérience de terrain = Log de cellule/Référent technique. • Axe 1 : Formations générales logistiques : Couvrent plusieurs familles log, dans le cadre de la logistique de support et de programme.

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• Axe 2 : Formations opérationnelles de contexte : Couvrent l’aspect logistique d’un type particulier de programme, p.ex. Nutrition, Vaccination, Gestion d’hôpital. Ces formations sont organisées conjointement avec les Médicaux. • Axe 3 : Formations logistiques verticales : Couvrent les aspects logistiques pour tous types de programme pour une famille log spécifique : p. ex. Supply, ICT, Mécanique, Energie, Construction, etc. Pour chacune des formations log reprises dans cette brochure, nous avons indiqué le niveau et l’axe.

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Basic Logistics Courses (BLoC) Dates 18/02 - 01/03 (English), 08/04/ - 19/04 (English), 03/06/2013 - 14/06/2013 (English), 30/09 -

11/10 (English) , 02/12 - 03/12 (French) Location EBC, Brussels Duration 2 weeks (11 training days) Language Language: English / French Group maximum 15 OCB participants, 15 OCB participants, 18 OCB participants 14 OCB participants,; 15

OCB participants (French) Approximate cost 1000€ per person (without transport costs) Training referent: Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org Target Group – This course is mandatory for: � National staff with logistics profile in their 1st year in a senior position (Dep. Field Log / Dep. LogCo). � Expats with logistics, watsan, supply or technical profile in the 1st year of their career with MSF.

� Pre-requisites

• PPDL (or an equivalent training in the field). • 6 – 12 months of field experience in a senior position. • Level B2 of English – see the definition of ‘B2’ in the application form.

Objectives & Content

� General Objective The BLoC is a level 2, general training. It is designed to complete the ‘Socle’ or ‘Base’ of a logisticians’ education within MSF. Upon completion, logisticians should be autonomous. They should be able to manage logistical activities in a small to medium sized project. They should be able to provide basic support during emergencies.

� Specific Objectives ⇒ Logistics will be split up into different competencies which will be treated one-by-one bearing in mind the

general objective as stated above:

• Technical Competencies Linked to Support Logistics o Supply o Equipment management o Vehicle fleet management (including mechanics) o Air operations

o Information Technology & Telecommunications o Office management and team life o Energy and Cold Chain

• Technical Competencies Linked to Program Logistics

o Hospital logistics (Biomedical equipment, Construction/Rehabilitation etc.))

o Water, Hygiene and Sanitation o Food logistics (large scale distribution for nutrition

programs)

o Support to displaced populations (Non-food item distribution, Shelter etc)

o Responding to epidemics and other infectious diseases (Vaccination, Cholera, Hemorrhagic Fever, HIV/TB)

• Technical Competencies Linked to Safety and Security

o Individual protection o Protection of buildings o Handling dangerous products

o Protection of transport o Security of information and data o Security of the environment

Teaching Methods

Presentations, practical exercises, demonstrations, case studies.

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Basic Logistics Courses (BLoC) Dates 18/02 - 01/03 (anglais), 08/04/ - 19/04 (anglais), 03/06/2013 - 14/06/2013 (anglais),

30/09 - 11/10 (anglais) , 02/12 - 03/12 (Français) Lieu EBC, Bruxelles Durée 2 semaines (11 jours de formation) Langue Anglais / français Groupe maximum Cout approximatif

15 OCB participants, 15 OCB participants, 18 OCB participants 14 OCB participants,; 15 OCB participants (français) 1000€ par personne (hors coût de transport)

Référent de formation : Robin VINCENT-SMITH, Logistics Training Officer Robin.VINCENT-SMITH@brussels.msf.org

Public cible – Cette formation est obligatoire pour : � Staff national avec un profil logistique dans leur 1ère année et occupant une position ‘senior’ (Dep. Field Log /

Dep. CoTL). � Expats avec profil logistique, watsan, appro ou technique dans la 1ère année de leur carrière avec MSF.

� Pré-requis • PPDL (ou l’équivalent sur le terrain) • 6 – 12 mois d’expérience terrain dans un poste senior. • Niveau B2 de français – voir la définition de ‘B2’ dans le formulaire de candidature

Objectifs & contenu

� Objectif général ⇒ Le BLoC est une formation générale de niveau 2. Elle est conçue pour compléter le ‘socle’ de la formation

d’un log chez MSF. Après avoir complété le socle, le logisticien devrait être autonome. Le logisticien doit être capable de gérer l’ensemble des activités au niveau d’un projet de petite à moyenne taille. Il devrait également être capable de donner un support de base à des programmes d’urgence.

� Objectifs spécifiques ⇒ La logistique sera divisée en différentes compétences de base reprises ci-dessous une par une, tout en

gardant à l’esprit l’objectif général décrit ci-dessus :

• Compétences techniques liées à la logistique de support o Approvisionnement o Gestion des équipements o Gestion de parc véhicules (Mécanique, Gestion de

parc véhicules) o Opérations aériennes

o Informatique & télécommunication (IT, Télécommunication)

o Gestion des bureaux et du bien–être o Electricité et Chaîne du Froid

• Compétences techniques liées à la logistique de programme

• Compétences techniques liées à la sécurité

o Protection individuelle o Protection des bâtiments o Gestion de produits dangereux

o Protection des déplacements o Sécurité de l’information et des données o Environnement et sécurité

Méthodes pédagogiques

Présentations, exercices pratiques, démonstrations, cas d’études.

o Logistique hospitalière (Biomédicale, Construction/réhabilitation)

o Eau, Hygiène et Assainissement o Logistique alimentaire (Distribution)

o Appui aux populations déplacées / sans abris (Abris)

o Réponse aux épidémies et autres maladies infectieuses (Vaccination, Choléra, Fièvre Hémorragique, VIH/TB)

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Logistics Management Course (LMC)

Target Group � Recently appointed and potential future Logistics Coordinators and Deputy Logistics coordinators and supply

Coordinators.

� Pre-requisites • Minimum 12 months of MSF field experience • Need to develop managerial skills • If not yet a Logistics Coordinator (or deputy):

o Willingness to make a career move to a logistic management position o Willingness to apply for or accept bigger and more complicated logistic assignments for MSF

• Level B2 of English – see the definition of ‘B2’ in the application form Objectives & Content

� General Objective The LMC is a level 3, general logistics course. The objective is to contribute to a more effective and efficient realization of MSF interventions and targets the role of logistic management specifically. The course program aims to:

• Enhance skills and knowledge for the full involvement of logistic staff in the Country Management Team of a medical-humanitarian organization;

• Provide management tools and methods to increase the quality of technical and logistic operations; • Initiate and organize a way of working that can be evaluated and handed over to successors and that

enables a structural approach of logistical/technical field support by the coordination.

� Specific Objectives To improve competencies in the following areas:

• Project planning and implementation • Logistics model and the purpose of logistics • Logistics supply management • Logistics administration • Human Resources Management (HRM) • Monitoring, evaluation and logistic reporting

• Transport management • Security • Communications • Information and communication technology • Proximity in practice

Teaching Methods

Presentations, practical exercises, demonstrations, cases studies

Dates 12/03 – 23/03 14/10 – 25/10

Location The Netherlands Duration 11 days Language English Group maximum 12 participants in total; 5 OCB participants Approximate cost 3.320 EUR per person (without transport costs) Training referent: Robin VINCENT-SMITH, Logistics Training Officer,

Robin.VINCENT-SMITH@brussels.msf.org

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Vehicle Fleet Management

Target Group � Fleet Managers (national staff or expats). � Logisticians (national staff or expats) who are responsible for a large fleet of vehicles where no fleet manager

is present.

� Pre-requisites • 6 months in the field with MSF as a Fleet Manager / logistician responsible for Fleet Management. • Level B2 of English – see the definition of ‘B2’ in the application form.

Objectives & Content

� General Objective The Fleet Management Course is a level 3, vertical training. At the end of the course, the participants should be capable of evaluating, developing and managing a fleet of vehicles, including the hardware, software, structures, human and financial resources.

� Specific Objectives At the end of the course, participants will be able to: • Teach the principles of preventive maintenance: How to plan it? What are the common problems

encountered when carrying it out? • Teach staff how to carry out a daily and weekly check; • Explain how to adapt the maintenance program of a fleet of vehicles to a specific context; • List the elements that we consider when deciding whether to outsource maintenance or not; • Design and equip a mechanical workshop and its associated spare parts & fuel stocks; • Evaluate the competencies of Drivers, Mechanics & Spare Part Store Keepers; • Teach how to use the standard MSF Fleet Management tools (Maintenance & Fuel log book, job

card/work sheet, stock card, etc.) HARDWARE; • Teach how to use and analyse the standard MSF Fleet Management tools (vehicle follow-up sheet,

spare part order sheet, project order sheet, etc.) SOFTWARE; • Teach the administration processes that should be implemented in a workshop; • Teach the importance of good quality fuel, lubricants, spare parts and tyres and the related security

and financial implications; • Teach the MSF standards of driving (vehicle preparation, when to use 4 x 4, defensive driving, driver

attitude, etc.); • Teach vehicle recovery (use of Hi-lift jack & hand-winch); • Produce a spare part order using the MSF Toyota Order Sheet; • Teach spare part & fuel stock management using stock cards;

Teaching Methods Lectures and case studies, practical demonstrations and exercises

Dates 09/09 – 20/09 Location Kampala, Uganda (hosted by OCG) Duration 11 days Language English Group maximum 10 participants in total; 4 OCB participants Approximate cost 2000€ per person (without transport costs) Training referent: Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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Gestion de Parc Véhicules Dates 11/03 – 22/03 Lieu Kinshasa, Congo Langue Français Groupe maximum 10 participants au total; 5 participants OCB Coût approximatif 2000 EUR per person (sans le coût de transport) Référent de formation : Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org Public cible � Fleet Managers (staff National ou expat). � Logisticiens (staff national ou expat) qui sont responsables d’un parc automobile important où il n’y a pas de

Fleet Manager.

� Pré-requis • 6 mois d’expérience terrain avec MSF comme Fleet Manager / logisticien responsable de la gestion

du parc automobile. • Niveau B2 de français – voir la définition de ‘B2’ dans le formulaire de candidature.

Objectifs & contenu

� Objectif général La formation Vehicle Fleet Management est une formation verticale de niveau 3. A la fin du cours, les participants devraient être capables d’évaluer, de développer et de gérer un parc automobile, y compris le hardware, le software et les structures ainsi que les ressources humaines et financières.

� Objectifs spécifiques

A la fin de la formation, les participants seront capables de : • Enseigner les principes de maintenance préventive : Comment la planifier ? Quels sont les problèmes

les plus fréquents ? • Enseigner comment effectuer des contrôles hebdomadaires et journaliers • Expliquer comment adapter le programme de maintenance d’un parc automobile à un contexte

spécifique • Lister les éléments à prendre en considération quand on prend ou non la décision de sous-traiter la

maintenance • Organiser et équiper un atelier mécanique et ses stocks de pièces détachées et de carburant • Evaluer les compétences des chauffeurs, des mécaniciens et des gestionnaires des stocks de pièces

détachées • Enseigner l’utilisation des outils standard MSF en matière de gestion de parc véhicules (Carnet de

bord maintenance et carburant, job card/fiche de travail, fiche de stock, etc.) HARDWARE • Enseigner l’utilisation et l’analyse des outils standard MSF en gestion de parc automobile (suivi

véhicules sous fichier excel, fiche de commande de pièces détachées, etc.) SOFTWARE • Enseigner les procédures administratives à implémenter dans l’organisation d’un garage • Enseigner l’importance de carburant, de lubrifiants, de pièces détachées et pneumatiques de bonne

qualité et les aspects de sécurité et financiers qui y sont liés • Enseigner les standards MSF en matière de conduite (préparation des véhicules, quand utiliser 4 x 4,

la conduite défensive, l’attitude du chauffeur, etc.) • Enseigner que faire en cas d’embourbement du véhicule (l’utilisation du Hi-lift jack, tire-fort, etc.) • Produire une commande de pièces détachées en utilisant une fiche de commande Toyota MSF • Enseigner comment gérer le carburant et les pièces détachées en utilisant des fiches de stock

Méthodes pédagogiques Cours magistral et cas d’étude, démonstrations pratiques et exercices

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Formation Perfectionnement Mécanique et Gestion de Garage

Public cible Mécaniciens expérimentés (expatrié ou staff national) ayant une formation (institutionnelle ou autodidacte) qui souhaitent développer leurs connaissances et leur pratique du suivi et de l'entretien des véhicules MSF. Cette formation n'a pas pour but de former des mécaniciens en tant que tels mais de donner aux participants les éléments leur permettant de superviser le travail de mécaniciens locaux.

� Pré-requis - 6 mois d’expérience terrain avec MSF comme mécanicien / responsable de garage - Niveau B2 de français – voir la définition de ‘B2’ dans le formulaire de candidature

Objectifs & contenu

� Objectif général A la fin de la formation, les participants seront capables de mettre en place une gestion d’atelier dans un environnement MSF et d'évaluer l'état technique des véhicules utilisés dans la mission.

� Liste des modules : 1. Gestion technique garage - Assurer le fonctionnement d’un parc véhicules - Gestion du carburant - Gestion des stocks - Commandes

2. Expertise technique - Alimentation - Distribution - Refroidissement - Lubrification - Transmission - Direction - Suspensions - Freins - Circuit électrique - Pneumatiques - Carrosserie - 4x4 et franchissement - Moteurs Hors Bord - Pompes et générateurs standards à MSF - Sécurité

Méthodes pédagogiques

- Cours magistral et cas d’étude - Démonstrations pratiques et exercices

Dates 10/06 – 21/06 Lieu Kinshasa, Congo Langue Français Groupe maximum

8 participants au total ; 5 participants OCB

Référent de formation :

Robin VINCENT-SMITH, Logistics Training Officer Robin.VINCENT-SMITH@brussels.msf.org

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Work Placement in the Intersection Garage in Kampala

Target Group � National staff and expat Mechanics

� Pre-requisites • Minimum 1 year as a Mechanic for MSF • Level B2 of English – see the definition of ‘B2’ in the application form

Objectives & Content

� General Objectives • To build on technical mechanical skills • To build on fuel & spare part management skills

� Specific Objectives

By the end of the work placement, the participants will be able to: • Perform A, B & C Services and other major mechanical works (the work carried out in Kampala will

depend on what comes into the garage) • Take responsibility for fuel and spare part management

Teaching methods

Practical exercises, one-on-one coaching

Dates To be arranged at the convenience of the garage in Kampala either: o between 5th June & 15th October or o between 5th December and 15th April

Location MSF Intersection Workshop in Kampala Duration 14 days (11 working days – the garage is open on Saturday morning) Language English Group maximum 2 Deadline to apply Applications have to be sent 3 months at the latest prior to the start of the work

placement Approximate cost $1,201 USD per person excluding flights Note Important note: Trainees will have to pay course fees in cash or arrange for a

transfer on site because there is no MSFOCB section in Kampala. In addition to the standard MSF-OCB application form, an updated CV and current Job description is also required

Training Referent Robin VINCENT-SMITH, Logistics Training Officer Robin.VINCENT-SMITH@brussels.msf.org

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Stage Mécanique au Garage MSF-OCB à Kinshasa

Public cible � Mécaniciens nationaux et expatriés

� Pré-requis • Minimum 1 année comme mécanicien chez MSF • Niveau B2 de français – voir la définition de ‘B2’ dans le formulaire de candidature

Objectifs & Contenu

� Objectif général • Améliorer les compétences techniques mécaniques • Améliorer les compétences en gestion de pièces détachées et du carburant

� Objectifs spécifiques

A la fin du stage, les participants seront capables de : • Effectuer des services standard MSF ‘A’, ‘B’, et ‘C’ et autres travaux mécaniques majeurs (le travail

effectué à Kinshasa dépendra du programme du garage) • Assumer la responsabilité de la gestion des pièces détachées et du carburant dans la mission

Méthodes pédagogiques

Travail pratique, coaching individuel

Dates A organiser selon la disponibilité de la mission et seulement pendant les mois de : janvier, février, avril, mai, juillet et novembre

Lieu Garage MSF-OCB à Kinshasa (le logement sera assuré dans une des maisons MSF à Kinshasa)

Durée 14 jours (10 jours ouvrables) Langue Français Groupe maximum 2 Date limite pour postuler

Candidatures à envoyer 3 mois au plus tard avant le début du stage

Note Merci de joindre votre CV et votre description de poste mise à jour au formulaire de candidature

Référent de formation Robin VINCENT-SMITH, Logistics Training Officer Robin.VINCENT-SMITH@brussels.msf.org

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LogistiX & Supply Course

Target Group: Mandatory for all staff working as supply officers � Supply Officers � 1st mission Supply Managers � Stock Officers assuming the backup of Supply Officers � Stock Officers responsible for managing medical stocks using LogistiX (Lx)

� Pre-requisites • Medium level IT skills • Knowledge of the use of Network (workgroup) and Excel software • Level B2 of English – see the definition of ‘B2’ in the application form

Objectives & Content

� General Objective The Logistix and Supply Course is a level 2 vertical course. At the end of the course, the participants should understand the full process of orders and the stock management using Lx. The participants should be able to use Lx to extract data for supply analysis and management.

� Specific Objectives

By the end of the course, the participants should be able to use Lx software correctly and be able to update the database in real time using a configuration that matches the reality. They should be able to generate pertinent and helpful data for supply management. The participants should have a sound knowledge on supply procedures.

� Overview of Modules

• Delivery documents & closure • Downloading from FTP • Exercise on the order process from the

field • Codification • Lx update & configuration • Lx documents & use • Routing & definition of sources • Order lists & Oder sheets

• Methodology of orders & confirmations • Physical reception of cargo and in Lx • Use of stocks in Lx and reception • Stock management with parameters and

alarms • Exercise on stock management • Data extraction and trend • Exercise on stock replenishment • Inventory

Teaching Methods

Presentations, practical exercises, demonstrations, cases studies

Dates 04/02 - 14/02 (English), 08/04 - 18/04 (English), 20/05 - 30/05 (French), 26/08 - 05/09 (English), 23/09 - 03/10 (English), 02/12 - 12/12 (French)

Location Abidjan, Ivory Coast Duration 10 days Language English / French Group maximum 15 participants: 10 OCB Approximate cost 1.500 EUR per person (without transport costs) Training referent: Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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LogistiX & Supply Course

Public cible: Obligatoire pour tous les supply officer � Supply Officers � 1re mission Supply Managers � Stock Officers qui font le back-up des Supply Officers � Stock Officers responsables de la gestion du stock médical avec LogistiX (Lx)

� Pré-requis • Niveau moyen IT • Connaissance de l’utilisation d’un réseau informatique et Excel • Niveau B2 de français – voir la définition de ‘B2’ dans le formulaire de candidature

Objectifs & contenu

� Objectif général La formation LogistiX & Supply Course est une formation verticale de niveau 2. A la fin de la formation, les participants devraient comprendre le processus complet de la gestion des commandes et des stocks avec Lx. Les participants devraient être capables d’extraire des données pour analyse.

� Objectifs spécifiques

A la fin de la formation, les participants devraient être capables d’utiliser Lx correctement et de mettre à jour la base de données en temps réel en utilisant une configuration qui représente la réalité. Ils devraient être capables de générer des données pertinentes et utiles pour la gestion de l’appro. Les participants devraient avoir une bonne connaissance des procédures appro.

� Modules

• Documents de livraison et clôture • Download du FTP • Exercice sur la procédure de commande du

terrain • Codification • Mise à jour de Lx et configuration • Les documents de Lx et leur utilisation • Routing de la définition des sources • Order lists et Order sheets

• Méthodologie des commandes et confirmations • Réception physique d’un cargo et dans Lx • L’utilisation des stocks en Lx et réception • Gestion de stock avec paramètres et alarmes • Exercice sur la gestion de stock • Extraction des données et tendances • Exercice sur le réapprovisionnement des stocks • Inventaires

Méthodes pédagogiques

Présentations, exercices, démonstrations et cas d’étude.

Dates 04/02 - 14/02 (anglais), 08/04 - 18/04 ( anglais ), 20/05 - 30/05 (français), 26/08 - 05/09 (anglais), 23/09 - 03/10 (anglais), 02/12 - 12/12 (français)

Lieu Abidjan, Ivory Coast Durée 10 jours Langue Anglais / français (TBC) Groupe maximum

15 participants au total; 10 OCB participants

Coût approximatif

1.500 EUR par personne (sans le coût de transport)

Référent de formation :

Robin VINCENT-SMITH, Logistics Training Officer Robin.VINCENT-SMITH@brussels.msf.org

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Isystock Course

Target Group � Medical Coordinators, Medical Focal Points, pharmacists, nurses in charge of pharmacy management. � Supply managers in charge of pharmacy management.

� Pre-requisites • Medium level IT skills. • Basic knowledge of pharmacy management. • Level B2 of English – see the definition of ‘B2’ in the application form.

Objectives & Content

� General Objective Isystock is a data management tool used for medical stock management. It is the 2nd choice of tool for medical stock management in central medical stocks (after LogistiX) and is recommended for use in hospitals / large health centres. The training aims to providing sufficient knowledge to be able to install, define proper parameters, enter data, use tables and statistics, and proceed to data base analysis. At the same time, the training is a good opportunity to review key elements in stock management and follow-up

� Specific Objectives ⇒ The training is divided into several modules, each covering a specific problem. Each module starts with a

PowerPoint presentation on the functions of the tool, then continues with practical exercises: • Presentation of Isystock • Introduction • Set-up of parameters • Set-up of articles and lists • Data entering • Data entering KIT

• Documents • Reports and tools • Use in Co-ordination • Pivot tables • Statistics and Key Performance Indicators

(KPIs)

Teaching Methods

Presentations, practical exercises, demonstrations, cases studies.

Dates 18/02 – 22/02 (English), 21/10 – 25/10 (French) Location Abidjan, Ivory coast Duration 5 days Language English / French (see above) Group maximum 10 participants in total; all OCB Approximate cost 1.500 EUR per person (without transport costs) Training referent: Robin VINCENT-SMITH, Logistics Training Officer,

Robin.VINCENT-SMITH@brussels.msf.org

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Formation Isystock

Public cible � Coordinateurs Médicaux, Points Focaux Médicaux, pharmaciens, infirmier(es) en charge de la gestion des

pharmacies � Supply Manager(es) en charge de la gestion des pharmacies

� Pré-requis • Niveau moyen IT • Des connaissances en gestion pharmacies • Niveau B2 de français – voir la définition de ‘B2’ dans le Formulaire de Candidature

Objectifs & contenu

� Objectif général La formation Isystock est une formation vertical de niveau 2. Isystock est un outil de gestion de données utilisé dans la gestion des stocks médicaux. C’est l’outil de seconde option pour la gestion des stocks centraux médicaux (après LogistiX). Il est recommandé pour la gestion des stocks médicaux dans les hôpitaux/grands centres de santé. Le but de la formation est d’inculquer aux participants suffisamment de connaissance du système pour pouvoir l’installer et le paramétrer, saisir des données, utiliser les tableaux et statistiques et analyser la base de données. Cette formation fournit l’occasion de rafraichir sa connaissance d’éléments de base relatifs à la gestion et au suivi des stocks.

� Objectifs spécifiques ⇒ La formation est divisée en plusieurs modules couvrant chacun une problématique particulière. Chaque

module commence avec une présentation PowerPoint sur les fonctions de l’outil et continue avec des exercices pratiques: • Introduction à l’Isystock • Installation de l’Isystock • Paramétrage des unités • Paramétrage des articles et listes • Saisie des données • Saisie des données KIT

• Documents • Rapports et outils • Coordination de tableaux croisés

dynamiques • Statistiques et Key Performance Indicators

(KPIs)

Méthodes pédagogiques

Présentations, exercices, démonstrations et cas d’étude

Dates 18/02 – 22/02 (anglais) ,21/10 – 25/10 (français) Lieu Abidjan, Côte d’Ivoire Durée 5 jours Langue Anglais / français (voir ci-dessus) Groupe maximum 10 participants au total; tous OCB Coût approximatif 1.500 EUR par personne (without transport costs) Référent formation : Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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Medical Supply and Stock Management at Project Level

Target Group � Staff responsible for medical supply and stock management at project level

� Pre-requisites • 6 – 12 months of field experience in a medical supply and stock management position at project level • Level B2 of English – see the definition of ‘B2’ in the application form

Objectives & Content

� General Objective The Medical Supply and Stock Management at Project Level Course is a level 2, vertical training. It is

designed to consolidate field experience and ensure that the candidates have the correct knowledge, tools and information to manage medical supplies and stocks at project level.

� Module overview • Main stock management • End user unit management • Stock related tools • Quality procurement • Regulated drugs – Dangerous Items –

Food • Batch recall – expired drugs • EPREP • Human resources • Dispensing practices

• Mixed Supply • Cold Chain • Stock Follow-up and analysis • Catalogues – Guidelines • Software – LogistiX / Isystock • International Order • Supervision • Communication flow • Activity planning

Teaching Methods

Presentations, practical exercises, cases studies.

Dates 07/10 – 12/10 Location To be confirmed Language English Group maximum 24 participants in total; 6 OCB participants Approximate cost 750 EUR per person (without transport costs) Training referent: Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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Supply Managers Course (SMC)

Target Group Mandatory for all supply managers � Current (or future) Supply Managers (expats or national staff) � LogCos with a supply profile

� Pre-requisites

• As soon as possible after accepting the role as a supply manager • Level B2 of English – see the definition of ‘B2’ in the application form

Objectives & Content

� General Objective The Supply Manager Course is a level 3 vertical course. It aims to enhance skills and knowledge allowing the Supply Manager to assume responsibility for the supply chain of the entire mission. It aims to provide the management and technical tools necessary for this.

� Modules

• Supply Manager’s role and responsibilities • HR management • Communication flows • Warehouse management • Procurement • Transport • Customs • Tools, Lx

Teaching Methods

Lectures and case studies, Workshops in small groups,Practical exercises on computer, Debates

Dates 04/03 – 15/03 Location EBC, Brussels Duration 10 days Language English Approximate Cost 1000€ per person (transport not included) Group maximum 20 participants in total; 20 OCB participants Training referent: Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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Fritz Institute / Chartered Institute of Logistics and Transport (UK) Certification in Humanitarian Logistics (CHL)

Target Group � National and international logistics and supply staff at project level

� Pre-requisites

• Minimum 24 months MSF Experience in diverse contexts

Objectives & Content The CHL is a level 2, general course

� Objectives • Build fundamental skills in core logistics functions including warehouse and inventory management,

procurement, transport, fleet management, and import/export • Delop an understanding of overall humanitarian supply chain, how the pieces fit together to support

humanitarian aid • Learn to lead response efforts, assessing situations and prioritizing activities, and understanding the

implications of those choices � Content - Unit 1: Humanitarian Supply Chain: Situations and places where humanitarian aid is required; Objectives

and activities of humanitarian actors; The role of logistics and supply chain management within the humanitarian aid; Preparing and improving humanitarian supply chains; Supporting beneficiary service programs

- Unit 2: Warehousing and Inventory: The function of warehouse and inventory management; Setting up a warehouse; Managing warehouse operations; Provision and care of warehouse operations; Managing inventory

- Unit 3: Procurement: The function of procurement and the procurement process; Sourcing of goods and services; Progress monitoring and control; Monitoring supplier performance; Managing risk associated with procurement

- Unit 4: Transport: International and local movements; Different modes of transport available and their respective characteristics; Role of third parties and third party transport providers; The nature of transport movements; Goods nature of goods to be moved; Planning and scheduling of movements

- Unit 5: Fleet Management: Topics covered: The function of fleet management; Fleet management systems and procedures; Planning a fleet to meet program needs; Processes for selecting suitable vehicles, equipment and facilities; Procedures for repair and maintenance and the value of preventative maintenance systems; Systems for measuring and monitoring performance of the fleet; Recruitment, selection and management of drivers; Management of non-vehicle assets

- Unit 6: Import/Export and International Commerce Practices: The role of customs and customs procedures; Requirements of international trade and commerce; Documentation used when importing and exporting; Incoterms; Management of risks associated with importing and exporting; Methods of payment in international commerce and how to reduce associated risk

- Unit 7: Managing a Humanitarian Supply Chain Response: Examining an emerging situation; Managing flows of goods and personnel into the disaster zone; Prioritizing activities; Implications of the operating environment; Financial impact of activities; Managing teams; Coordinating with partner organizations; Bringing everything together

Teaching Methods - Distance learning – This course is 100% distance learning; Students receive and submit tasks to their

individual coaches via e-mail - Competence model approach – Students must demonstrate acquired skills through completion of

assigned tasks

- Scenario-based – Students are inserted into a reality-based scenario, in which they have to advise on and manage logistics functions

Dates / Organizer any time / Course run by the Logistics Learning Alliance Location Distance learning Espace Bruno Corbé, Brussels, Belgium Duration 1 ½ years – approximately 5 hours per week Language English / distance e-learning Approximate Cost £1,470 (1860€) per person (transport not included) Training referent: Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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Fritz Institute / Chartered Institute of Logistics and Transport (UK) Certification in Humanitarian Logistics (CHL)

Public cible � Staff national et international avec un profil logistique � Les personnes inter-actant dans le domaine de la logistique, où une compréhension approfondie de

l'approvisionnement et de la logistique facilitera leurs tâches

Pré-requis

• 24 mois d’expérience terrain

Objectifs & contenu

Objectif ⇒ Construire compétences fondamentales de la logistique et de la compréhension des opérations de la

chaîne approvisionnement humanitaire

Contenu - Unité 1: Chaîne D’Approvisionnement Humanitaire - Unité 2: Entreposage et Inventaire - Unité 3: Approvisionnement - Unité 4: Transport - Unité 5: Gestion de la Flotte - Unité 6: Pratique du Commerce International et de L’Import/Export - Unité 7: Gestion de la Réponse d’une Chaîne D’Approvisionnement Humanitaire

Méthodes pédagogiques

- Approche basée sur le modèle de compétence - Les étudiants doivent prouver leurs compétences acquises par l’accomplissement de tâches assignées

- Scénario basé – Le candidat (ou l’étudiant) est inséré dans un scénario basé sur la réalité dans laquel il doit conseiller et contrôller les fonctions de logistique

- Études par correspondance – Les travaux des étudiants sont dirigés par leurs professeurs respectifs par e-mail

Dates Commencer à tout moment / Formation organisée par Logistics Learning Alliance Lieu Études par correspondance Durée 1 ½ ans – approximativement 5 heures par semaine Langue Français / e-learning Coût approximatif £1,470 (1860€) par personne (transport non-inclus) Référent formation : Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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Fritz Institute / Chartered Institute of Logistics and Transport (UK) Certification in Humanitarian Supply Chain Management (CHSCM) –

Target Group � CHSCM is aimed at humanitarian logisticians who are operating at a coordination level and are engaged in

planning, resourcing and managing the supply chain and implementing supply chain strategy. Typically, candidates hold positions such as Logistics Coordinator and Supply Manager.

� Pre-requisites

• While there are no set prerequisites, candidates are required to have experience as well as knowledge in humanitarian logistics and operations. A quick checklist (available at www.fritzinstitute.org) confirms candidates’ suitability prior to enrollment. In some cases, candidates may be recommended to take Certification in Humanitarian Logistics (CHL) first; however, CHL alone does not provide sufficient qualification to take CHSCM.

• Minimum 24 months MSF Experience in diverse contexts and the (potential) capacity to assume a coordination role

Objectives & Content The CHSCM is a level 3, general course � Objectives

• Build essential planning skills supporting a comprehensive process that meets program needs, adheres to standards and policies, and identifies required resources for implementation

• Learn to effectively track, manage and report on performance, supporting continuous improvement and keeping all relevant stakeholders informed

• Lead teams and manage relationships required for successful implementation of the supply chain activities and delivery of the defined objectives

� Content - Pre-Reading: Supply Chain Structures: Supply chain concepts; Decoupling points; Supply chain

processes; Supply chain types; Performance management; Supply chain alignment

- UNIT 1: Supply Chain Planning - Assessment of the program requirements and global supply chain strategy; - Interpretation and application of organizational policies and standards in relation to the assessed

program requirements and global supply chain strategy; - Design of the supply chain and network infrastructure required to support activity, including end-to-

end planning of activities; - Identification of type and level of resources required for operation, including monitoring and control,

and understanding and development of essential relationships - UNIT 2: Supply Chain Coordination and Operation

- Monitoring and measuring performance, including the types of information needed and methods for collection

- Reporting of performance information to stakeholders both internally and externally - Improvement of supply chain performance through effective problem solving and developing action

plans that resolve problems and restore effective and efficient operations - Project management, in particular for special situations such as transitions and withdrawals - Leading, managing, advising, and supporting people involved in the delivery of the supply chain

activities

Teaching Methods - Distance learning – This course is 100% distance learning; Students receive and submit tasks to their

individual coaches via e-mail

- Competence model approach – Students must demonstrate acquired skills through assigned tasks - Scenario-based – Students are inserted into a reality-based scenario, in which they have to advise on

and manage logistics functions

Dates / Organizer any time / Course run by the Logistics Learning Alliance Location Distance learning Espace Bruno Corbé, Brussels, Belgium Duration 2 years – approximately 10 hours per week Language English / distance e-learning Approximate Cost £2000 (~€2484) per person (transport not included) Training referent: Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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Fritz Institute / Chartered Institute of Logistics and Transport (UK) Certification in Humanitarian Medical Logistics Practices (MedLog) –

Target Group � Experienced logisticians handling medical supply chain issues � Medics / pharmacists handling medical supply chain issues

� Pre-requisites

• Less experienced logisticians may be recommended to take the Certification in Humanitarian Logistics (CHL) program first.

• Minimum 24 months MSF Experience in diverse contexts

Objectives & Content The MedLog Course is a level 3, vertical course

� Objectives ⇒ Upon completion, logisticians will be able to: Plan and operate the medical supply chain with more

confidence in knowledge of the special technical and quality assurance requirements of the medical supply chain- Advise medical program planners on items’ supply chain and quality assurance requirements - Make informed responses and get the information needed sooner, when medical program colleagues request support

⇒ Upon completion, medics / pharmacists will be able to: Plan medical programs with an understanding of what logistics can and cannot do, and the logistics implications of medical programs - Handle the medical supply while following the supply chain and quality assurance requirements of the medical items - Make requests of logistics colleagues that are more informed and specific to ensure the medical supply is properly handled and quality assurance is maintained

� Content

- Unit 1: Humanitarian Medical Supply Chains: Topics Covered: Humanitarian medical aid; The scope of supply chains in humanitarian medical aid; Product characteristics that have supply chain implications; Supply chain characteristics, barriers and constraints; Supply chain information and documentation; Maintaining supply chain flow

- Unit 2: Procurement: The function of procurement; The procurement process; Procurement characteristics that have supply chain implications

- Unit 3: Storage: The role of storage in medical supply chains; Requirements for storing medical items; The role of inventory

- Unit 4: Transport: Topics Covered: The role of transport in medical supply chains; Requirements for transporting and handling medical items; Using transport providers

- Unit 5: Disposal: Topics Covered: The importance of disposal; The disposal process; Disposal methods; Consequences of improper or non-disposal of waste

Teaching Methods - Distance learning – This course is 100% distance learning; Students receive and submit tasks to their

individual coaches via e-mail - Competence model approach – Students must demonstrate acquired skills through assigned tasks - Scenario-based – Students are inserted into a reality-based scenario, in which they have to advise on

and manage logistics functions

Dates / Organizer any time / Course run by the Logistics Learning Alliance Location Distance learning Espace Bruno Corbé, Brussels, Belgium Duration 6 months – approximately 5 hours per week Language English / e-learning Approximate Cost £800 (~€993) per person (transport not included) Training referent: Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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Information Communication Technology Course (ICT)

Target population � This course is mandatory for all MSF staff (national/international) responsible for Information Technology

and/or Telecommunications, even if they have already followed it before (the content changes each year) � There is space on the course for 2 logistics coordinators

� Pre-requisites

• Level B2 of English – see the definition of ‘B2’ in the application form Objectives & content

� General objective The ICT training is a level 3, vertical training. At the end of the training, the participants should be able to install and manage IT and Telecommunications networks within the MSF environment and to evaluate the technical state of material used in the mission

� List of Modules

• The three ‘S’ (Standardization, Security, System of

Back-up) • Maintenance and troubleshooting of MSF standard

computers, radios and satellite telephones • The choice of an internet provider • Installation and maintenance of an IT network • Configuration of a firewall • Data management and protection • Email management • Installation and use of a small server (Central

PC/Nestor)

• Local Telecoms legislation • Frequencies and wavelength calculation • Installation and tuning of antennas • Reading and interpreting a Standing Wave Ration

meter • Programming standard MSF HF & VHF radios • Data transmission via HF – Wavemail • Satellite transmission and the dangers of

microwaves • New technologies and MSF standards • Training of Trainers

Teaching Methods

Presentations, practical exercises, demonstrations, cases studies.

Dates 18/02 – 01/03 Location Bujumbura, Burundi Duration 10 days Language English and French Group maximum 15 participants in total ; all OCB Training referent: Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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Formation Information Communication Technologie (ICT) Dates 18/02 – 01/03 Lieu Bujumbura, Burundi Durée 10 jours Langue français et anglais Groupe maximum 15 participants au total ; tous OCB Référent de formation :

Robin VINCENT-SMITH, Logistics Training Officer Robin.VINCENT-SMITH@brussels.msf.org

Public cible MSF staff (national ou expatrié) responsable de l’informatique et/ou de la télécommunication + 2 place pour un CoTL

� Pré-requis - Niveau B2 de français – voir la définition de ‘B2’ dans le formulaire de candidature

Objectifs & contenu

� Objectif général La formation Information Communication Technologie est une formation verticale de niveau 3. A la fin de la formation, les participants seront capables de mettre en place et de gérer un réseau informatique et de télécommunication dans un environnement MSF et d'évaluer l'état technique du matériel utilisé dans la mission.

� Objectifs spécifiques

A la fin de la formation, les participants seront capables de gérer un parc IT et de télécommunication selon les standards MSF-OCB, y compris l’installation et la gestion des données :

⇒ Maintenance d’un parc d’ordinateurs, de radios et de téléphones satellite ⇒ Maintenance d’un réseau ⇒ Formation des utilisateurs ⇒ Configuration d’un firewall ⇒ Installation et utilisation d’un serveur de petite taille (Central PC / Nestor) ⇒ Sécuriser des données et des communications ⇒ Nouvelles technologies et standards MSF-OCB

Liste des modules IT (la liste des modules télécoms n’a pas encore été définie)

- Les 3 ‘S’ (Standardisation, sécurité, system de back-up) - Gestion d’e-mail - Choix d’un fournisseur internet - Installation d’un réseau informatique - Le rôle d’un firewall - Gestion des données - Formation des formateurs

� Méthodes pédagogiques - Cours magistral et cas d’étude - Démonstrations pratiques et exercices

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Advanced Energy Course

Target Group � Electricians (national staff or expats) who install / repair electrical installations with their own hands as a full

time occupation for MSF � Log Techs (national staff or expats) who install / repair electrical installations with their own hands as a part

time occupation for MSF (the rest of their time being spent on other technical families such as telecommunications)

� Pre-requisites

• Professional experience as an electrician or 6 months in the field with MSF as an Electrician / Log Tech responsible for energy

• Level B2 of English – see the definition of ‘B2’ in the application form

Objectives & Content � General Objective

The Advanced Energy Course is a level 3, vertical training. The objective is to outline MSF standards and procedures in terms of energy management in relation to: 1. Protection of people 2. Protection of devices 3. Continuity of service

� Overview of Modules

• Safe working practices • Voltage and current theory and measurement • MSF Standards in safety, unsafe situations and

how to measure them • Installing safety devices: Earthing systems, GFCI,

Fuses • Voltage drop and current rating • Wiring cross section, colour code, connections • KVA & KW – calculating generator capacity • Single-phase to three-phase for generators • Trouble shooting generators • Installing change-over power source switches • Fuel consumption and life expectancy of generators • Local grid and it’s protection • AVR and MPU varistors

• Distribution boxes and fuse rating • Electrical diagrams • Alternating current and direct current • Calculating and reducing energy demand (AC and

DC) • Battery systems • Uninterrupted Power Supply, on and offline • Calculating backup systems • Power supply to oxygen concentrators and

laboratories • Air Conditioning • Soft and hard starters

Teaching methods

Lectures and case studies, Workshops in small groups

Dates 02/05 – 11/05 Location Kampala, Uganda Language English Group maximum 10 participants in total; 2 OCB participants Approximate cost 2000€ per person (without transport costs) Référent de formation:

Robin VINCENT-SMITH, Logistics Training Officer Robin.VINCENT-SMITH@brussels.msf.org

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Advanced Energy Course

Public Cible � Electriciens (staff national ou expatriés) qui installent/réparent manuellement des installations électriques

comme occupation principale chez MSF � Log Techs (staff national ou expatriés) qui installent/ réparent manuellement des installations électriques

comme activités à temps partiel pour MSF (le reste de leur temps étant dédié à d’autre catégories techniques telles que les télécommunications)

� Pré-requis

• Expérience professionnelle en tant qu’électricien ou 6 mois sur le terrain avec MSF en tant qu’électricien / Log Tech responsable énergie

• Niveau B2 de français (voir la définition de B2 dans le formulaire d’application

Objectifs & Contenu � Objectif Général

L’advanced Energy Course est une formation verticale de niveau 3. L’objectif est de souligner les standards et les procédures MSF en terme de gestion d’énergie en lien avec: 1. La protection des personnes 2. Le protection du matériel 3. La continuité du service

� Liste des Modules

• Sécurité des méthodes de travail • Théorie et mesure du voltage et du courant • Standards MSF en matière de situation de sécurité/

insécurité et comment les mesurer • Installer du matériel de sécurité : système de terre,

GFCI et fusibles • Chute de voltage et échelle de courant • Cablage en croix, code couleur et connections • KVA & KW – calculer la capacité des générateurs • Générateurs tri-phasés et à une seule phase • Générateur défectueux • Installation d’interrupteur de changement de source

d’énergie • Consommation de carburant et espérance de vie

d’un générateur

• Réseau local et sa protection • Varistors AVR et MPU • Boitiers de distribution et tableaux de fusible • Diagrammes électriques • Courant alternant et courant direct • Calculer et réduire la demande énergétique (AC et

DC) • Systèmes de batterie • Système d’approvisionnement énergétique

ininterrompu, en ligne et hors ligne • Système de backup • Alimentation des concentrateurs d’oxygène et des

laboratoires • Air conditionné • Démarreurs mous et durs

Méthodes pédagogiques Lectures, cas d’études, exercices en groupes

Dates 26/09 – 05/10 Lieux Kampala, Uganda Langue Français Groupe maximum 10 participants au total; 2 OCB participants Coût approximatif 2000 EUR par personne (sans les coûts de transport) Training referent : Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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BioMed Technician Course

Target Group � MSF National staff technicians who have the responsibility for Biomedical equipment management and

maintenance in their job description � MSF Expat Biomedical technicians leaving for their 1st mission with MSF

� Pre-requisites Priority will be given to candidates that have the following background:

• The applicant has the responsibility for management and maintenance of biomedical equipment in their job description

• The applicant is able to plan ahead by the use of the tool that are provided; preferably knowing excel, but reading/writing/planning out of a binder in English/French would be enough.

• The applicant has minimum 6 months experience with MSF in the position of a technician or an electrician, strongly related to biomedical equipment.

• The applicant has a minimum level ‘B2’ of English or French • The applicant has the support of their hierarchical and technical supervisors, not only to attend the

training, but to be provided the correct means (work space, tools, spare parts, extra human resources if necessary, supervision) in order to carry out their job upon returning from the training

Objectives & Content

� General Objective Candidates will be able to: • explain the functional principles and use of standard MSF biomedical equipments. • manage project biomedical equipment, including maintenance planning, record-keeping and stock

management. • perform preventive maintenance, basic repairs and fault-finding, on the equipment mentioned in the

course contents • Candidates will know when to request support from the biomed referent at HQ or the supply centre,

service from an external company or more specialization.

� Course Content • Maintenance Policy and documents Electricity OT (grounding, safety and protection) • Support to users (med); • How to train/coach, presentation • Basic maintenance of:

o O2-Concentrator o Monnal D2 o Surgical Aspirator o Suction Pump (Atmos and Twinpump) o Lamps o Multiparameter Monitor

o Electrical Surgical Unit o Defibrilator o Pulse-oximeters o Hygiene o Dermatome o Doppler

Teaching Methods

Presentations, practical exercises, demonstrations, cases studies.

Dates 13/05 – 17/05 (French) 21/10 – 25/10 (English)

Location EBC, Brussels Group maximum 10 participants in total; 3 OCB participants

10 participants in total; 3 OCB participants Training referent: Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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BioMed Technician Course

Groupe Cible � Les techniciens (Staff Nat) MSF qui sont responsables de la gestion et de la maintenance de l’équipement

biomédical dans leur description de fonction � Techniciens Biomédicaux MSF (Expat) qui partent pour leur première mission avec MSF

� Pré-requis La priorité sera donnée aux candidats avec le profil suivant:

• Le candidat a la responsabilité de la gestion et de la maintenance de l’équipement biomédical dans sa description de fonction

• Le candidat est capable de planifier à l’avance en utilisant les outils qui sont à sa disposition • Une connaissance d’excel est préférable, mais savoir lire/écrire/planifier depuis un binder en

anglais/français est suffisant • Le candidat a minimum 6 mois d’expérience sur le terrain avec MSF au poste de technicien ou

électricien , en lien avec l’équipement biomédical • Le candidat a au minimum un niveau B2 en anglais ou français • Le candidat a le soutien de sa hiérarchie et de ses superviseurs techniques, pas seulement pour

participer à la formation mais également pour acquérir les compétences et les moyens appropriés (espace de travail, outils, pièces de rechange, ressources autre qu’humaine si nécessaire, supervision), pour accomplir son travail une fois de retour sur le terrain.

Objectifs & Contenu

� Objectif général Les candidats seront capables de : • Expliquer les fonctions principales et utiliser l’équipement biomédical MSF standard • Gérer l’équipement biomédical du projet, y compris la tenue des registres, et la gestion du stock • Réaliser la maintenance préventive, les réparations de base et identifier les défauts des équipements

mentionnés dans le contenu du cours • Les candidats sauront quand demander de l’aide au référent biomédical du QG ou au centre de

supply, ou à une compagnie externe ou plus spécialisée

� Contenu du cours • Politique de maintenance et documents Electricité OT (mise à la terre, sécurité et protection) • Support aux utilisateurs (médicaux) • Comment former/coacher les utilisateurs, présentation • Maintenance de base de :

o Concentrateur d’oxygène o D2 Monnal o Aspirateur chirurgical o Pompe à succion (atmos ou twinpump) o Lampes o Moniteur à paramètres multiples

o Unité de chirurgie électrique o Défibrillateur o Oximètres par impulsions o Hygiène o Dermatome o Dopller

Méthodes pédagogiques

Présentations, exercices pratiques, démonstration, cas d’études

Dates 13/05 – 17/05 (français) 21/10 – 25/10 (anglais)

Lieu EBC, Bruxelles Groupe maximum

10 participants in total; 3 OCB participants 10 participants in total; 3 OCB participants

Réferent de formation :

Robin VINCENT-SMITH, Logistics Training Officer Robin.VINCENT-SMITH@brussels.msf.org

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Water, Engineering & Dev. Centre - WEDC 1

Target Group � Field logisticians (national staff or expat) who are/will be involved with WHS implementation and/or are going

to work as a Watsan � Logistic Coordinators

� Pre-requisites • 12 months in the field with MSF • Level B2 of English – see the definition of ‘B2’ in the application form

Objectives & Content

� General Objective The WEDC 1 course is a level 2 vertical course. It aims to strengthen the knowledge and skills of watsan and logistics staff in the field in order to be able to identify, plan, implement and monitor WHS-related actions in health care projects.

� Course Objectives

• To increase the participants’ knowledge and skills in planning, implementation, supervision and monitoring of WHS in MSF supported health structures.

• To increase participants’ understanding of how to ensure that these facilities comply with the ‘Essential Water & Sanitation Requirements in Health Structures’.

• To increase participants’ awareness of the WHS requirements of affected populations in the surrounding environment of the health structures and when to seek expert assistance.

� Course Content

• The relationship between WHS and health with specific emphasis on WHS related diseases. • The main elements of a water supply system appropriate to MSF settings; sources, quantity & quality, treatment and distribution. Practical sessions with water quality assessment and treatment kits, pumps and hand pumps. • The main elements of environmental sanitation appropriate to MSF settings; disposal of excreta, waste water, medical waste and vector control. Practical sessions on latrine slab construction, hand pump maintenance and insecticide spraying. • The role and key principles of hygiene promotion, infection control and hygiene procedures in health structures. • Key WHS actions to implement in a cholera outbreak.

Teaching Methods

Lectures and case studies, Hands-on practical workshops in small groups

Dates 08/04 – 19/04 02/09 – 13/09

Location Loughborough, UK Duration 11 days Language English Group maximum 15 participants in total; 5 OCB participants Training referent: Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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Water, Hygiene and Sanitation (WHS) in Emergencies Course

Target Group � Field logisticians and “watsans” (expat and national staff) with responsibilities in emergency WHS response

� Pre-requisites – Applicants must have completed: • For the Log profiles: Basic Logistics Course – BloC (or it’s equivalent: TLB, LOT, TLC), and WEDC 1

Course or 1 year in the field with MSF with responsibilities in emergency WHS response • For Watsan profiles: a master degree in a Watsan related subject. • Level B2 of English – see the definition of ‘B2’ in the application form

Objectives & Content

� General Objective The WHS course is a level 3 vertical course. At the end of the WHS, the participants should understand the importance of WHS within a medical organisation like MSF and should be able to practically implement the various emergency WHS techniques used within MSF, and to adapt them to the needs of a given environment.

� Specific Objectives

• The aim of this hands-on course is to ensure “first aid” WHS competence on the field amongst logisticians and “watsans”.

• At the end of the hands-on course, the participants will be able to use emergency WHS assessment techniques and know how to use the MSF emergency WHS equipment and techniques as per Public Health Technician.

� Course Modules

• WHS assessment techniques & tools • Topographical survey • Water supply • Water sources & intakes • Water analysis • Pumps: installation, operation &

maintenance (motor pumps, hand pumps & electrical pumps)

• Groundwater: making, cleaning & disinfecting wells and appropriate tools, pumping test, jetting

• Surface water: water treatment (analyses, assisted sedimentation, WTU, disinfection, household water treatment)

• Emergency water distribution

• Pipe installations: PE, PVC, GI • Site preparation • Excreta disposal • Waste water • Solid waste (refuse) • Medical waste • Vector Control Techniques & Material used

on the field o Insecticide Residual Spraying o Fogging

• Dead bodies • Health promotion • Diseases: Cholera, Ebola, Marburg

Teaching Methods Lectures and case studies, Hands-on practical workshops in small groups, Various evening sessions, WHS related movies

Dates 17/06 – 28/06 (French) 02/09 – 13/09 (English)

Location EBC, Brussels Duration 11 days Language English / French Group maximum 20 participants in total; 10 OCB participants Training referent: Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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Water, Hygiene and Sanitation (WHS) in Emergencies Course

Population cible � Logisticiens du terrain et ‘watsans’ (national ou expatrié) avec responsabilités en réponse WHS pendant les

urgences

� Pré-requis – Les candidats doivent avoir accompli : • Pour les profiles Log : Basic Logistics Course – BloC (ou l’équivalent: TLB, LOT, TLC) et WEDC 1 ou

1 année sur le terrain avec MSF dans un poste à responsabilités Watsan • Pour les profils Watsan : un master en Watsan • Niveau B2 de français – voir la définition de ‘B2’ dans le formulaire de candidature

Objectifs & Contenu

� Objectif général Le WHS est une formation verticale de niveau 3. A la fin du cours, les participants devraient comprendre l’importance de la WHS dans une organisation médicale comme MSF et devraient être capables d’implémenter les techniques WHS employées pendant une urgence et de les adapter à l’environnement de terrain.

� Objectifs spécifiques

• Le but de cette formation pratique est d’assurer le développement de compétences WHS d’urgence sur le terrain parmi les logisticiens et watsans.

• A la fin du cours, les participants seront capables d’utiliser les techniques d’évaluation WHS d’urgence et l’équipement d’urgence MSF comme Techniciens de Santé Publique.

� Modules

• Techniques et outils d’évaluation WHS • Topographique Survey • Approvisionnement d’eau • Sources d’eau • Analyse d’eau • Pompes: installation, opération &

maintenance (motopompes, pompes à main & électrique)

• Eau: creuser, nettoyer et désinfecter des puits et les outils associés: test de pompage, jetting

• Eau de surface: Traitement d’eau (analyse, sédimentation assistée, WTU, désinfection, traitement d’eau dans des habitations)

• Distribution d’eau en urgence • Installation des tuyaux: PE, PVC, GI • Préparation du site • Excréta • Eaux usées • Déchets solides • Déchets médicaux • Techniques de contrôle des vecteurs

o Insecticide Residual Spraying o Fogging

• Cadavres • Promotion de la santé • Maladies: Choléra, Ebola, Marburg

Méthodes pédagogiques

Cours magistral et cas d’étude, démonstrations pratiques et exercices, films sur WHS

Dates 17/06 – 28/06 (français) 02/09 – 13/09 (anglais)

Lieu EBC , Bruxelles Durée 11 jours Langue Anglais / français Groupe maximum 20 participants au total ; 10 participants OCB Référent de formation :

Robin VINCENT-SMITH, Logistics Training Officer Robin.VINCENT-SMITH@brussels.msf.org

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Briefing Expert Modular Field Hospital

Target Group � Experienced Field logisticians available to leave on the first plane in case of deployment of the modular field

hospital. (MFH)

� Pre-requisites – Applicants must have completed: • Level B2 of English – see the definition of ‘B2’ in the application form • Minimum 3 years in the field including at least 1 emergency.

Objectives & Content

� General Objective The BEM course is a vertical level 3 training designed to prepare candidates to be part of the first team on the ground in the event of the deployment of the modular field hospital.

� Course Modules

• History of the MFH • Flows within a hospital • Site assessment • Supply of the MFH • Standard MFH scenarios • Human resources • Inflatable tents

• Water supply • Energy • Supporting activities (Lab, X-ray, etc...) • Maintenance of the MFH • Dismantling the MFH • Bio Medical equipment

Teaching Methods

Lectures and case studies, Hands-on practical workshops in small groups,

Dates 18/09 – 20/09 (English) Dates of French version TBC

Location EBC, Brussels Duration 3 days Language English Group maximum 12 participants in total; 10 OCB participants Training referent: Robin VINCENT-SMITH, Logistics Training Officer

Robin.VINCENT-SMITH@brussels.msf.org

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4. HR - Management

/ RH - Gestion

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Human Resources Coordination Course (HRCC)

Target Group � This course is aimed at MSF staff who are or have been working in the field and who have been selected to

become new HR Coordinators (HR-Co) or Deputy HR-Co within six months, and staff who are currently in either of these positions.

Objectives & Content � Overall Course Objective

During this course, learners will have the opportunity to discuss and to use key tools, processes and models prescribed by MSF to effectively manage human resources at field mission level as well as practise core skills for working with people.

� Course Content • Definition of the role of the HR-Co, key tasks and

areas of responsibility • Planning and managing HR in strategic terms to

meet MSF operational needs • Legal obligations linked to personnel management • Status-based administration of contracts – national

staff and expatriates

• Staff development and career development • Facilitation skills to work with people • Stress in the workplace • The place associative participation can play in our

choices of HR management

� Learning objectives More specifically, learners who have completed this training course should be able to:

• explain the role and areas of accountability of HR in the organisational set-up at field level and provide a coherent definition of the function of the HR-Co

• describe the main stages in the development of the country HR strategy, itemising tools and processes that will assist the HR-Co in this task

• list and describe principal sources of important information for the HR-Co to consider in the analysis of the national context and how to draw these into the definition, implementation and regular reviews of administrative procedures and guidelines that make up the HR framework of the mission

• demonstrate their own ability to use benchmarking as a tool to carry out the indexation and review of salaries of national staff

• describe the important stages in the life-cycle of the employee in the organisation as well as relevant actions HR must undertake to manage employee development

• use basic listening and communication skills to help others identify their needs, i.e. support, learning and development

• act as advisers to team managers in their mission by suggesting selected theoretical models about how people work in teams, how to lead a team, how to take care of motivation and staff well-being

Teaching Methods

Lectures, case studies, debates, group discussions and exercises.

Dates Barcelona 11/03 – 22/03 (English) Geneva: 07/04 -19/04 (French) Brussels: 30/06 – 12/07 (English) Paris: 01/09 -13/09 (French) Amsterdam: 17/11 – 29/11 (English)

Location See above Duration 10 days (working days) Language English / French (see above) Group maximum 21 participants; 9 OCB participants for the OCB HRCC; 2-3 OCB participants for the

HRCC’s organized by the other OC’s Approximate cost 1.500 EUR per person (without transport costs) Training Referent: Alain RIAS, HR Training Officer, Alain.Rias@brussels.msf.org

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Human Resources Coordination Course (HRCC)

Groupe cible � Ce cours s’adresse aux membres du personnel MSF travaillant ou ayant travaillé sur le terrain et qui ont été

officiellement sélectionnés pour prendre leur fonction de Coordinateur RH (HR-Co) ou d’Adjoint HR-Co dans les six mois ainsi que ceux occupant actuellement une de ces fonctions.

Objectifs & Contenus � Objectif général du cours La possibilité sera donnée aux apprenants de ce cours de discuter et de s’exercer à l’utilisation des principaux outils, procédés et modèles validés par MSF et destinés à gérer de manière efficace les ressources humaines des missions.

� Contenus du cours

• Définition du rôle du HR-Co, tâches et domaines de responsabilité

• Planification/ gestion RH en termes stratégiques selon les besoins opérationnels MSF

• Obligations légales liées à la gestion du personnel • Administration des contrats en fonction des statuts

staff national/ expat

• Développement RH et suivi de carrière • Compétences propres au travail interpersonnel • Le stress au travail • La place de l’associatif dans notre projet de gestion

des RH

� Objectifs d’apprentissage De manière concrète, les apprenants ayant pris part à ce cours seront capables de:

• expliquer le rôle et les domaines de compétence de la fonction RH au sein de la structure organisationnelle sur le terrain et de fournir une définition cohérente de la fonction du HR-Co

• décrire les principales étapes dans le développement de la stratégie RH du pays en citant les outils et procédés qui aident le HR-Co dans cette tâche

• faire l’inventaire et de décrire les sources principales d’information importante dont le HR-Co doit se prémunir pour analyser le contexte national et comment les intégrer à la définition, à la mise en place et à la révision périodique des lignes de conduite, procédures et règlements administratifs qui constituent le cadre RH de la mission

• prouver leur capacité à se servir du benchmarking (critères de référence) comme d’un outil d’indexation et de révision des salaires du personnel national

• décrire les étapes importantes du cycle de l’employé au sein de l’organisation et les actions qui doivent être menées par les RH dans le cadre du développement de ses compétences

• faire usage des techniques d’écoute et de communication qui visent à aider leurs interlocuteurs à identifier leurs besoins – de soutien, d’apprentissage et de développement des compétences

• intervenir en qualité de conseillers auprès des responsables des équipes dans leurs missions en leur proposant des modèles théoriques adaptés – modes de fonctionnement des personnes au sein de l’équipe, comment mener une équipe, savoir prendre soin de la motivation et du bien-être de chacun.

Méthodes pédagogiques

Cours magistral, études de cas, débats, travail en sous-groupes, exercices pratiques.

Dates Barcelona 11/03 – 22/03 (anglais) Geneva: 07/04 -19/04 (français) Brussels: 30/06 – 12/07 (anglais) Paris: 01/09 -13/09 (français) Amsterdam: 17/11 – 29/11 (anglais)

Lieux Voir ci-dessus Durée 10 jours (jours ouvrables) Langue Anglais / Français ( voir ci-dessus) Groupe maximum 21 participants; 9 participants OCB pour HRCC OCB; 2-3 participants OCB pour les

HRCC’s organisés par les autres OC Coût Approximatif 1.500 EUR par personne (sans les coûts de transports) Référent de formation: Alain RIAS, HR Training Officer, Alain.Rias@brussels.msf.org

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Managing people in the field

Target Group � Targeted participants for this workshop are all MSF field staff with a managerial responsibility – Project

Medical Referent (formerly MFP), senior doctor, senior nurse, logistician, administrator. Managers in coordination teams are also welcome to apply (MedCo, AdminCo, FinCo, HRCo, CoTL). No line management relationship between participants in the same workshop.

Prerequisites Minimum 6 months experience of managing at least three staff members at MSF. Willingness to consider and develop own people management practice. It is expected that candidates’ development needs should be stated in their last evaluation by their direct supervisor, and (or) be discussed with their career manager or pool manager.

Workshop objectives At the end of the workshop, participants will be better able to :

� Monitor own emotions and stress factors to increase own and team's resilience � Assess staff members' needs and motivation within their own cultural framework to adapt management

styles � Establish open communication and trust with team members � Promote performance by providing direction, feedback and support � Prioritize team members activities � Identify and develop team members' competencies and skills � Recognize individual and team achievements � Deal with difficult people situations, including cross-cultural challenges

Learning methods

• A pre-workshop questionnaire is used to collect individual expectations and encourage self-assessment of competencies and needs; this forms an integral part of the learning and development experience of this programme.

• Conceptual and behavioural understanding about managing people are reinforced by situation modelling in group exercises

• Analysis grids and tools are introduced that can be adjusted to each context • Experience sharing is valued and facilitated and peer learning is rated so far as one of the most powerful

learning methods • Learning by doing with exercises and case studies related to typical MSF management practices such as

new staff induction, performance management, examples from other NGOs or different organisations • Individual action planning is scheduled upon workshop completion to enhance effective use of learning;

this is presented as a useful basis for discussion with the line/ career/ pool manager and participants are actively encouraged to share their conclusions about learning they have achieved and further development needs they identify for themselves.

Dates 11/02 - 15/02: Brussels (French) 18/03 - 22/03: Abidjan (French) 15/04 - 19/04: Nairobi (English 29/04 - 03/05: Nairobi (Enlish) 20/05 - 24/05: Johannesburg (English)

Location See above Duration 10 days (working days) Language English / French (see above) Group maximum 16 participants , all OCB Training Referent: Alain RIAS, HR Training Officer, Alain.Rias@brussels.msf.org

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L’encadrement des collaborateurs sur le terrain

Groupe cible � Les participants visés par cet atelier sont les superviseurs hiérarchiques sur le terrain – en d’autres termes,

les Project Medical Referent (ex-MFP), senior docteurs, senior infirmières, logisticiens et administrateurs. Les cadres des équipes de coordination restent également les bienvenus (MedCo, AdminCo, HRCo, FinCo, CoTL). Il ne peut y avoir de liens hiérarchiques entre les participants d’un même atelier.

Pré-requis Au minimum 6 mois d’expérience comme superviseur d’une équipe chez MSF, avec une responsabilité d’encadrement direct d’au moins trois collègues de travail. Intérêt déclaré du candidat de vouloir développer ses pratiques managériales. Les besoins de développement du candidat dans le domaine de l’encadrement des collaborateurs/ management apparaîtront dans leur dernière fiche d‘évaluation par leur superviseur hiérarchique et (ou) auront été abordés avec leur Career manager ou leur Pool manager.

Objectifs d’apprentissage : À la fin de cet atelier, les participants seront plus à même de:

• Être à l’écoute de leurs émotions et leurs facteurs de stress de façon à améliorer leur résilience et celle de leurs collaborateurs au sein de l’équipe

• Évaluer les besoins et la motivation des membres de l’équipe en tenant compte du point de vue culturel de ceux-ci de façon à choisir le style de management qui convient

• Créer un climat de confiance et de transparence dans la communication • Encourager la haute performance par l’orientation, le feed-back et le soutien • Établir les priorités pour les membres de l‘équipe • Repérer les compétences et les savoir-faire des collaborateurs et les développer • Savoir reconnaître les succès des collaborateurs et de l’équipe • Gérer les situations tendues ou difficiles entre les membres de l’équipe, y compris celles liées à

l’interculturel

Méthodes d’apprentissage : • Un formulaire est rempli par les participants avant leur participation à l’atelier pour recueillir les attentes

de chacun et favoriser l’auto-évaluation des compétences et des besoins. Ceci fait partie intégrante de l’expérience d’apprentissage et de développement de ce dispositif de formation.

• La compréhension des concepts et des comportements managériaux est renforcée par des exercices de mise en situation qui proposent des modèles dans ce sens

• Des grilles et des outils d’analyse adaptables à différents contextes sont proposés • Le partage des expériences est mis en valeur et encouragé; d’ailleurs, l’apprentissage par les pairs est

actuellement évalué comme une des méthodes d’apprentissage les plus efficaces • L’apprentissage par la pratique est souvent appliqué par le biais d’exercices et d’études de cas qui sont

des classiques des pratiques managériales chez MSF, tel que la gestion de la performance, la planification et les réunions d’équipe, les briefings, ainsi que par des exemples d’autres ONG internationales ou autres

• L’élaboration d’un plan d’action individuel est intégré à la fin de l’atelier pour accroître le transfert d’apprentissage ; ceci est proposé comme une base intéressante de discussion entre les apprenants et leur superviseur hiérarchique/ Career manager/ Pool manager et ils sont encouragés à partager les conclusions qu’ils tirent de leur apprentissage et les besoins d’apprentissage subsistants.

Dates 11/02 - 15/02: Brussels (français), 18/03 - 22/03: Abidjan (français) 15/04 - 19/04: Nairobi (Anglais), 29/04 - 03/05: Nairobi (Anglais) 20/05 - 24/05: Johannesburg (Anglais)

Lieux Voir ci-dessus Durée 10 jours (jours ouvrables) Langue Anglais / Français ( voir ci-dessus) Groupe maximum 16 participants OCB Référent de formation: Alain RIAS, HR Training Officer, Alain.Rias@brussels.msf.org

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Leading mission teams

Target Group � Targeted participants to this workshop are technical/functional and Field Coordinators, and Heads of missions

– members of Coordination Teams, in other words.

� Pre-requisites Minimum 6 months experience as a manager within MSF, with direct supervisory responsibility of at least three staff members. Candidates should have reached minimum level 2 or above in each of the six key MSF competencies addressed in this workshop : teamwork and cooperation; leadership; people management and development; cross-cultural awareness; stress management (well-being at work); behavioral flexibility (managing change). Candidates who particularly need to reinforce their competencies at managing performance in individuals, understanding and supporting individual team members’ needs, and developing their staff’s competencies, are actively encouraged to apply first for the workshop Managing People in the Field. It is expected that candidates’ development needs should be stated in their last evaluation by their direct supervisor, and (or) be discussed with their career manager or pool manager.

Workshop objectives At the end of the workshop, participants will be better able to :

• Use resources they can mobilise to ensure well-being of teams • Reduce the impact of cultural differences on effective interpersonal communication • Create a climate of open communication and trust • Use a range of leadership styles to adjust to changing environments • Engage staff in a process of change • Coach staff members to perform and develop within MSF • Foster team performance and ownership of MSF objectives • Prevent and manage conflict within teams

Learning methods

• A pre-workshop questionnaire is used to collect individual expectations and to encourage self-assessment of competencies and needs; this forms an integral part of the learning and development experience of this programme.

• Conceptual and behavioural understanding about managing and leading teams are reinforced by situation modelling in group exercises

• Analysis grids and tools are introduced that can be adjusted to each context • Experience sharing is valued and facilitated and peer learning is rated so far as one of the most powerful

learning methods • Learning by doing is high on the agenda with exercises and case studies related to typical MSF

management practices such as performance management, team planning and meetings/briefings, examples of other NGOs or different organisations

• Individual action planning is scheduled upon workshop completion to enhance effective use of learning; this is presented as a useful basis for discussion with the line/ career/ pool manager and participants are actively encouraged to share their conclusions about learning they have achieved and further development needs they identify for themselves.

Dates 14/01 - 18/01: Nairobi (English) 26/08 - 30/08: Brussels (French) 08/12 - 12/12: Dubaï (English)

Duration 10 days (working days) Language English / French (see above) Group maximum 16 places OCB Training Referent: Alain RIAS, HR Training Officer, Alain.Rias@brussels.msf.org

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Assumer le leadership de la mission

Groupe cible � Les participants visés par cet atelier sont les coordinateurs techniques ou fonctionnels, les chefs de mission

et les coordinateurs de terrain (fieldco) – en d’autres termes, les membres de la coordination.

Pré-requis : au minimum 6 mois d’expérience comme coordinateur d’une équipe chez MSF, avec une responsabilité d’encadrement direct d’au moins trois collègues de travail. Les candidats doivent avoir atteint au minimum le niveau 2 dans chacune des 6 compétences MSF sélectionnées pour cet atelier : travail d’équipe et collaboration, leadership, encadrement et développement des collaborateurs, sensibilité à l’interculturel, gestion du stress (ou bien être au travail), et flexibilité du comportement (ou conduite du changement). Il est fortement recommandé aux candidats ayant un besoin particulier de développer leurs pratiques dans la gestion de la performance chez leurs subordonnés, ou apporter leur soutien aux besoins individuels des membres de l’équipe et le développement des compétences chez leurs collaborateurs , de s’inscrire tout d’abord à l’atelier L’encadrement des collaborateurs sur le terrain. Les besoins de développement du candidat dans le domaine du leadership des équipes de la mission apparaîtront dans leur dernière fiche d ‘évaluation par leur superviseur hiérarchique et (ou) auront été abordés avec leur Career manager ou leur Pool manager.

Objectifs d’apprentissage : À la fin de cet atelier, les participants seront plus à même de :

• Se servir des ressources auxquelles dont ils disposent pour garantir le bien-être des équipes • Réduire l’impact des différences culturelles sur la communication entre les personnes • Créer un climat de confiance et de transparence dans la communication • Choisir parmi différents styles de leadership selon la situation à laquelle ils font face • Obtenir l’engagement des équipes sur la voie du changement • Utiliser le coaching avec leurs collaborateurs pour améliorer leurs résultats et donner lieu à leur

développement au sein de MSF • Favoriser la performance de l’équipe et l’appropriation des objectifs de MSF • Prévenir et gérer les conflits au sein des équipes

Méthodes d’apprentissage • Un formulaire est rempli par les participants avant leur participation à l’atelier pour recueillir les attentes

de chacun et favoriser l’auto-évaluation des compétences et des besoins. Ceci fait partie intégrante de l’expérience d’apprentissage et de développement de ce dispositif de formation.

• La compréhension des concepts et des comportements managériaux est renforcée par des exercices de mise en situation qui proposent des modèles dans ce sens

• Des grilles et des outils d’analyse adaptables à différents contextes sont proposés • Le partage des expériences est mis en valeur et encouragé ; d’ailleurs, l’apprentissage par les pairs est

actuellement évalué comme une des méthodes d’apprentissage les plus efficaces • L’apprentissage par la pratique est souvent appliqué par le biais d’exercices et d’études de cas qui sont

des classiques des pratiques managériales chez MSF, tel que la gestion de la performance, la planification et les réunions d’équipe, les briefings, ainsi que par des exemples d’autres ONG internationales ou autres

• L’élaboration d’un plan d’action individuel est intégré à la fin de l’atelier pour accroître le transfert d’apprentissage ; ceci est proposé comme une base intéressante de discussion entre les apprenants et leur superviseur hiérarchique/ Career manager/ Pool manager et ils sont encouragés à partager les conclusions qu’ils tirent de leur apprentissage et les besoins d’apprentissage subsistants.

Dates 14/01 - 18/01: Nairobi (Anglais) 26/08 - 30/08: Brussels (Français) 08/12 - 12/12: Dubaï (Anglais)

Durée 10 days (jours ouvrables) Langue Anglais / Français (voir ci-dessus) Group maximum 16 places OCB Training Referent: Alain RIAS, HR Training Officer, Alain.Rias@brussels.msf.org

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4. Financial Courses /

Formation Finances

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Field Accounting Course

Target Group � National staff with accounting profile Objectives & Content

� General Objective - Improve the accounting staff skills in order to fulfill their responsibilities on the field

� Course content - Bookkeeping - Cash management - Internal control - Contract management - Excel

Teaching Methods

Group discussions and practical exercises.

More specific details will be communicated later

Dates 2nd semester

Location To be defined Duration To be defined Language English Group maximum 15-20 Deadline to apply 2 months in advance Approximate cost 1000 EUR per person (without transport costs) Course organizer: Catherine Guisset, catherine.guisset@brussels.msf.org

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Finance Coordinator Course

Target Group � Finance coordinators on the field and potential finance coordinators Objectives & Content

� General Objective - Improve the Finance coordinator expertise and capacity to answer the new finance needs on the field - Prepare potential finance coordinator to fulfill their role on the field

� Course content - Definition of the role of Finance Coordinator, key tasks and areas of responsibilities - Budget process - Internal control and frauds - Management control - Excel - Cash management - Bookkeeping - Funding

Teaching Methods

Lectures, case studies, debates, group discussions and exercises.

More specific details will be communicated later

Dates 2nd semester Location Brussels Duration 1 week Language English Group maximum 20-30 Deadline to apply 3 months in advance Approximate cost 1000 EUR per peson (without transport costs) Course organizer:

Catherine Guisset, catherine.guisset@brussels.msf.org

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6. Transversal – Management Courses /

Cours de Coordination - Gestion

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Project Coordination Course (PCC)

Target Group � Expats and nationals staff with a medical or non-medical background but little or no experience in project

coordination who will become project/field/program (capital) coordinator.

� Pre-requisites • 9 -12 months of field experience with MSF. • Priority will be given to new “FieldCos / ProjectCos”. • Necessity to integrate national staff in the course, especially future field-co/project co/assistant

coordinator. Objectives & Content

� General Objective At the end of the course, participants are expected to take on a coordination position and to be able to handle correctly the responsibilities.

� Specific Objectives ⇒ To provide material for reflection, methodology & tools for project coordination

• to analyse and reflect on the operational policy and the different axes of intervention • to understand the contextual environments at project level and be able to intervene • to provide basic methodology on project planning (Project cycle: Needs identification and definition of

objectives; planning of activities and monitoring; planning of resources (budget and human resources); reporting and evaluation).

⇒ To provide knowledge and tools for human resource management

• to increase awareness and knowledge of the FieldCo’s / ProjectCo’s role and his/her tasks in HR activities

• to provide tools to assist FieldCos / ProjectCos in organising and structuring his/her team • to become familiar with key elements of team management (and their corresponding tools) such as

motivation and evaluation

⇒ To provide technical tools for management • to increase the essential knowledge of a FieldCo’s / ProjectCo’s function regarding the medical,

logistic, administrative and financial activities • to provide practical tools to facilitate the role of supervision of FieldCo’s / ProjectCo’s

Teaching Methods

Lectures, case studies, group discussions, debates with MSF facilitators and external consultants (Dynamic Solution- MDF).

Dates 28/01 – 08/02, 17/06 – 28/06, 04/11 – 15/11 Location Brussels Duration 12 days Language English Group maximum 18 in total; 16 OCB participants Approximate cost 1.050 EUR per person (without transport costs) Training referent: Xavier Tislair, Training Officer Operations

Xavier.Tislair@brusssels.msf.org

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Mission Coordination & Management (CGM)

Target Group � New or future Heads of Mission in OCB. Objectives & Content

� General Objective At the end of the course, the participants should be prepared to effectively act as Head of Mission in an MSF intervention.

� Specific Objective 1

At the end of the course, the participants will have improved their capacity for context analysis and need’s identification in order to design projects. Contents: • Analysis of the close contextual environment • Operational approach

o identification of needs (medical, social, political…) o choices of intervention o strategies of “témoignage” o MSF operational policy and axes of intervention o emergency preparedness and operational reactivity o humanitarian dilemmas, actors and law (pragmatic approach, concrete reactions and thinking

systematic, practical info’s) o quality and sustainability

� Specific Objective 2

At the end of the course, the participants will have improved their knowledge and acquired tools regarding the general management of an MSF mission.

Contents: • Security - MSF Operational tools • Fundraising - Lobbying • Humanitarian law • Working with the media • Budget management • Medical challenges

� Specific Objective 3

At the end of the course, the participants will be familiar with the general human resources management process.

Contents: • To communicate properly • Conflict resolution • Staff needs analysis and organigram • General process: How in, how through, how out ? (with emphasis on evaluation, coaching) • Intercultural issues in HRM

Dates 17/03 – 29/03 Location Brussels Language English Group maximum 15 participants in total; 12-13 OCB participants Approximate cost 1300 EUR per person (without transport costs) Training referent: Xavier Tislair, Training Officer Operations

Xavier.Tislair@brusssels.msf.org

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Medical Coordination Course (MCC)

Target Group � New Medical Coordinators or medical personnel who may become MedCos.

� Pre-requisites

• Project Planning (PCC level) • Human Resource Management (PCC level) • To have read the current operational prospects • To have read the updated MSF-OCB Security Manual • To have read the reference documents of particular case studies

Note that all documents to be read on forehand will be sent 1 month before the start of course.

Objectives & Content � General Objective

At the end of the course, the participants will be prepared to act effectively as Medical Coordinator in an MSF intervention and be able to handle the responsibilities correctly.

� Specific Objectives

• To understand the role of the Medical Coordinator. • To operationalize MSF policies (guiding and technical principles) and understand the importance of

giving feed back in order to update policies. • To have the necessary tools for project management, supervision and supervision support

(complementary to already established project planning skills - PCC) Teaching Methods

Role plays, group work, case-studies, debates, reflection on field experiences.

Dates 17/03 – 29/03 Location Brussels Language English Group maximum 15 participants in total; 12-13 OCB participants Approximate cost 1300 EUR per person (without transport costs) Training referent: Carine Daenens, Carine.daenens@brussels.msf.org

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Evaluation in medical humanitarian programs

Target group � The course is aimed at people who have no or little previous experience in participating in an evaluation.

Pre-requisites To undertake besides other assignments, evaluation activities as well.

Objectives & Content

� General Objective This course is designed as an introduction to evaluation in MSF and in general, it provides concepts and methods suitable for conducting evaluations. By the end of the course, participants will be familiar with:

- Key concepts, tools and methods around humanitarian aid evaluations.

Participants will also acquire skills that are necessary and applied in different steps of an evaluation; more precisely they are introduced to:

- critically look and contribute to the evaluation‘s Terms of Reference - formulate key evaluation questions - apply qualitative methods and analyze qualitative data - identify sources from where information could be collected and analyze quantitative data - communicate findings effectively, i.e. : write concise reports, formulate precise recommendations,

develop a recommendations management plan - ethical issues which are arising when conducting evaluations

� Course contents outline:

- Introduction to evaluation in Humanitarian Aid - Evaluation frameworks (objects, criteria, standards) - Terms of reference - Using Qualitative methods - Using Quantitative data collection methods - Guidance for writing reports, phrasing recommendations

Teaching Methods

Presentations, discussions/debates, case studies, group work.

Dates 25/04 – 28/04 Location Greece, Athens, SOMA Unit Language English Group maximum 20 participants from all OC’s Approximate cost 1500 EUR per person (without transport costs) Training referent: Xavier Tislair, Training Officer Operations

Xavier.Tislair@brusssels.msf.org

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ICHA (Intensive Course in Humanitarian affairs)

Target Group � Head of Missions or soon‐to‐be Head of Missions and selected FC’s, with at least two years working with MSF

and either a suitable academic background or demonstrated aptitude in humanitarian affairs. Participants will be given preparatory reading and are expected to spend substantial time reading, analyzing and designing strategies. Substantial group work, individual preparation and active participation is expected from the participant throughout the course.

Objectives & Content

� General Objective

This intensive and inter‐active training offers experienced MSF staff the opportunity to increase their ability to understand current humanitarian debates, better analyze complex contexts from a humanitarian perspective, develop better advocacy strategies and effectively implement them.

� Course content

This intensive course is structured in four parts and uses real‐life MSF examples to better identify, understand and respond to humanitarian needs through advocacy, in support of operations.

• Part 1: MSF Identity, Humanitarian Principles and Current Humanitarian Debates • Part 2: Understanding Humanitarian Contexts & Issues • Part 3: Advocacy, Témoignage and Operational Communications • Part 4: Case studies, using real‐life MSF examples, throughout the course

Dates 20/05 – 31/05 Location Holland Duration 10 days (working days) Language English Group maximum To be confirmed Training Referent: Xavier Tislair, Training Officer Operations

Xavier.Tislair@brusssels.msf.org

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Field Security Course

Target Group � A project team or a coordination team. Participants must be from one project or coordination location. � The course must include representation from all departments in that location’s team and, must include a

majority of national staff. For example: including the Field Co, guards, drivers, nurses, logs, domestic staff, doctors, etc... The course approach is vertical rather than horizontal.

Objectives & Content

The team will... • Be able to produce the Field Security Plan for their location through a collaborative effort.

� Individual Objectives of the Course: The participants will…

• Be introduced to the MSF-OCB security framework. • Understand their individual role in security. • Be able to contribute to the compilation of the Field Security Plan for their location.

Course Organisation, Background and Teaching Methods - The implementation of the course is primarily the responsibility of the Head of Mission and his/her team.

He/She is assisted by the Security Focal Point (SFP) from Brussels who will be present during the training and will take a leading role throughout the two days. The SFP will bring relevant training materials as well as the standard presentation(s) from Brussels. He will arrive at least one day early at the training location so as to allow a proper preparation time with the mission management and/or field based staff.

- Once the course has been run with the assistance of the MSF-OCB SFP, all the required training materials will be given to a Head of Mission should he/she wish to run this course at a later date

- The course contains a half day of theory into the MSF-OCB approach to security management. The remaining time is taken up by group work in which the team establish the core elements of their Field Security Plan for their specific location.

- The course is based upon the MSF-OCB Security Manual (Version 2009)

Location Can be run in any project or coordination location. Duration 2 days Language English. All participants should have a good working knowledge of English. Other

languages can be considered though. Additional time must be allocated if translators are required. In such a situation all participants should have a common working language.

Group Maximum 20 Participants (Excluding the Head of Mission) Group Dynamic Must be made-up from one project or coordination location. Must have a majority of

national staff and include a cross section of expatriates. Must contain a cross-section of all departments in the project/Coordination location.

Process to organise:

A mission or desk can request. Requests are made to the Security Focal Point: MSF-OCB, Virgile Debu: security.focal.point@brussels.msf.org

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Coordination Crisis Module (CCM)

Target Group: � Heads of Mission and other team members who will have a lead role in the field based management of an

abduction of MSF staff. Field based staff who may have a direct support to the country based crisis team in such a situation.

� The training is strongly encouraged to be run intersectionally at country level. Objectives & Content

• Understand Crisis Management structure: o HQ level (including Partner Sections and other Operational Centres) o Field Level

• Better understand considerations relative to the key stakeholders • To gain the capacity to formulate and develop a local Crisis Plan for your mission

Course Organization, Background and Teaching Methods

- All MSF-OCB missions in which the risk of abduction has been identified must, at a minimum, run this module annually.

- This training will introduce the participants to the key areas that need to be prepared for in the event of an abduction of MSF staff in their mission and, how to manage at the mission level the first days of such a crisis.

- It is strongly recommended that this training is undertaken intersectionally. - The module will have a half day of theory and discussion followed by a semi-live scenario in which the

participants will have the opportunity to put theory into practice in a controlled situation. - There are common management approaches when it comes to handling an abduction. This course will

focus on generic approaches but will also refer to the MSF-OCB crisis plan. Despite this, other sectional considerations will be addressed depending upon the participants.

Location To be run in-country at coordination level Duration 1 day Language English. All participants should have a good working knowledge of

English. Other languages can be considered though. Additional time must be allocated if translators are required. In such a situation all participants should have a common working language.

Group Maximum 15 Participants Process to organise: A mission or desk can request. Requests are made to the Security

Focal Point: MSF-OCB, Virgile DEBU: security.focal.point@brussels.msf.org

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Diploma in Humanitarian Assistance Dates 06/05 – 24/05 (Policy) & 27/05 – 14/06 (Practice) Location Johannesburg: University of Witswaterstrand, School of Public and Development

Management Language English Deadline to apply Applications have to be sent 3 months at the latest prior to the start of the course Approximate cost 13.500 ZAR per person (without transport costs) Training referent Edith LEFINE: Edith.lefine@wits.ac.za

Bridget STEFFEN: bridget.steffen@wits.ac.za The Certificate in Humanitarian Policy and the Certificate in Humanitarian Practice, offered by Wits University in Johannesburg and supported by MSF, can be studied as stand-alone programs or as one joint 6-week program (two parts: Humanitarian Policy and Humanitarian Practice), with the possibility to convert into a Diploma in Humanitarian Assistance from the Liverpool School of Tropical Medicine.

I. Certificate in Humanitarian Policy Target Group � NGO Workers � Government staff � Staff of Multilaterals � Persons wishing to enter the humanitarian field

� Pre-requisite Undergraduate degree minimum entry requirements

Objectives & Content

� General Objective To build a competent cadre of humanitarian aid workers who have the requisite skills to respond to crises in Africa.

� Specific Objectives

• To provide humanitarian workers with the awareness, understanding of the policy environment, which is essential for effective action as individuals and as members of a team.

• To identify and promote standards of good practice policy in humanitarian responses. • To encourage cooperation and dialogue between governmental, non-governmental, national and

international agencies involved in humanitarian action. • To examine strategies and policy approaches for early warning and prevention of humanitarian crises. • To create a more effective synergy between emergency humanitarian interventions and programs

promoting sustainable development. • To address humanitarian priorities in Southern Africa and the wider continent of Africa.

II. Certificate in Humanitarian Practice

Target Group � NGO Workers � Government staff � Staff of Multilaterals � Persons wishing to enter the humanitarian field

� Pre-requisite Undergraduate degree minimum entry requirements

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Objectives & Content � General Objective To build a competent cadre of humanitarian aid workers who have the requisite skills to respond to crises in Africa.

� Specific Objectives

• To provide humanitarian workers with the awareness and understanding of the policy environment, which is essential for effective action as individuals and as members of a team.

• To identify and promote standards of good practice policy in humanitarian responses. • To encourage cooperation and dialogue between governmental, non-governmental, national and

international agencies involved in humanitarian action. • To examine strategies and policy approaches for early warning and prevention of humanitarian crises. • To create a more effective synergy between emergency humanitarian interventions and programmes

promoting sustainable development. • To address humanitarian priorities in Southern Africa and the wider continent of Africa.

To apply for these courses, please follow the application procedure for an External Training (all details at the start of this brochure).

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7. Mentoring & languages /

Mentoring & cours de langues

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Mentoring Support What is it?

� It is a process of learning from a colleague, usually older and/or more senior/experienced, and often coming from the same working environment or same discipline.

� The mentor provides advice where/when appropriate, shares knowledge and experiences, and teaches using a low pressure, self-discovery approach.

� The mentoring relationship focuses on tasks/role in the workplace and involves supporting the individual as they address issues, helping the mentee develop their own solutions.

� The final aim of the Mentor is not to fix issues in the project/mission, but to support the Mentee to identify and find out solutions

Target group, the “Mentee” are:

- First time FieldCo - First Time Head of Mission

� Pre-requisites:

o Mentoring Support is not imposed, but must rather come at the initiative of the future FieldCo/Head of Mission. The proposal to get such support can come either from the expat him/herself, or his/her career manager

o Prior to the next match for a field mission: Competencies to be developed need to be identified by the expat her/himself, validated and agreed upon with the Career Manager.

Objectives and Methods The Mentoring Support is meant to improve “people and project management competencies” of MSF field coordinators and Head of mission.

Methods:

- “On-Line ” version : Mentee and Mentor will meet “face-2-face” a couple of time prior to field departure. During the Mentee field mission, Mentee and mentor communicate and meet regularly - mini: once a month – using Skype or telephone.

- “ On-the-Field ” version : from 2 to 4 weeks after the Mentee field’s departure, the mentor will make a 2 weeks field-visit, and stay by the side of her/his mentee. After this field visit, Mentee and Mentor maintain regular communication - mini: once a month – using Skype or telephone.

- Duration (for FieldCo and HoM): Mentoring support starts and ends with the field assignment, which must be minimum 9 months!

Application : Get in touch with your Career manager (who will coordinate with your pool manager)! Language : our Mentors have different backgrounds/nationalities. And, as much as possible, each Mentee shall be matched with a Mentor sharing the same mother tongue. Engagement : 1 year Mentoring Project Referent:

- Alan Lefebvre: alan.lefebvre@oslo.msf.org

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Language knowledge Please circle the level you have in French (left column) and in English (right column): FRENCH ENGLISH Proficient

C2 C2 Can understand with ease virtually everything heard or read. Can summarise information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation. Can express him/herself spontaneously, very fluently and precisely, differentiating finer shades of meaning even in more complex situations.

User C1 C1 Can understand a wide range of demanding, longer texts, and recognise implicit meaning. Can express him/herself fluently and spontaneously without much obvious searching for expressions. Can use language flexibly and effectively for social, academic and professional purposes. Can produce clear, well-structured, detailed text on complex subjects, showing controlled use of organisational patterns, connectors and cohesive devices.

Independent User

B2 B2 Can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialisation. Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party. Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.

B1 B1 Can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc. Can deal with most situations likely to arise whilst travelling in an area where the language is spoken. Can produce simple connected text on topics which are familiar or of personal interest. Can describe experiences and events, dreams, hopes & ambitions and briefly give reasons and explanations for opinions and plans.

Basic User

A2 A2 Can understand sentences and frequently used expressions related to areas of most immediate relevance (e.g. very basic personal and family information, shopping, local geography, employment). Can communicate in simple and routine tasks requiring a simple and direct exchange of information on familiar and routine matters. Can describe in simple terms aspects of his/her background, immediate environment and matters in areas of immediate need.

A1 A1 Can understand and use familiar everyday expressions and very basic phrases aimed at the satisfaction of needs of a concrete type. Can introduce him/herself and others and can ask and answer questions about personal details such as where he/she lives, people he/she knows and things he/she has. Can interact in a simple way provided the other person talks slowly and clearly and is prepared to help.

Thank you for your application! After receiving your Application Form, the Training Unit, your Pool Manager or your HRO will inform you whether you have been selected or not for the training you have applied for.

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*** Enjoy your training!