Observation through the lens
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Transcript of Observation through the lens
Through the Lens
A report by Hung Duong from Hanoi, Vietnam
Warm and cozy, brightly lit
lounge
A NiCE MINI Bar with
friendly color
Full set of dumbbells
Customized events all year
around
• Music too loud and noisy
• Trainer lacking attention to customer
Traditional Style Entrance Door
A Beautiful Corner Triggering the Feeling of Peaceful Vietnamese Country Style
Bamboo Tables – A Charming Viet Country Home Diner Set
Intermixing the Western Style with Traditional Viet Decoration
• Soft folk songs playing
• No description of old style food
A Mysterious entrance
Sign isn’t easy to find when hidden among umbrellas above but it is open.
Organized and clean mini bar in a warm family style home, keeping our mind at peace
Do your work in a quite space with soft music while you are staying!
Keep you relax with handmade stuff!
Representing the Western Culture in the East
Friendly Staff (~ 20 of them)
Taking no time to talk to, Serving all kinds of coffee
Making sure to entertain even when you are in the restroom
Attractive to Even Foreign Tourists
Feeling Closer to Life Rhythm
• No guarantee for the quality of drinks
• Open to noise and distractions
How awful the front of the store can be? The sign is distracted by the power lines.
Black Friday is coming!!!! 10% Discount for every products. Yahoooooooooo!!!!!!! But they will kill me
with the welcoming sound! Arg!!!
Color Coded Floors for Different Categories of Products
Staff still busy arranging stuff when customers rush in!!!
Plenty of staff but no contact initiation with customers in 15 minutes…
HP Laptop in iCorner??? Really???
New Year Cartoons still at the cash register area in
November???