Programme: BTEC Higher National Diploma (HND) in Business

Title: Organisations Behaviour

Unit Level: QCF Level 4

Submitted by:

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Table of contents

Page no.

LO 1 Understand the relationship between organisational structure and culture 3-5

1.1 Define and explain any three organizational structure and cultures

1.2 Explain how an organization structure and culture can impact on the performance of a business.

1.3 List and briefly discuss the factors which influence the behaviour of an individual at work

LO 2 Understand different approaches to management and leadership

2.1 Compare the effectiveness of different leadership styles in different organizations.

2.2 Explain how organizational theory underpins the practice of management

2.3 Evaluate the different approaches to management used by different organizations

LO 3 Understand ways of using motivational theories in organisations

3.1Discuss the impact that different leadership styles may have on motivation in organisations in periods of change

3.2Discuss the application of Maslow’s motivational theory within the workplace

3.3 Evaluate the usefulness of a motivation theory for Managers.

LO 4 Understand mechanisms for developing effective teamwork in organisations

4. 1 Explain the nature of groups and group behaviour within organizations

4.2 Discuss factors that may promote or inhibit the development of effective teamwork in organisations

4.3 Evaluate the impact of technology on team functioning within a given organization

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Introduction:

In this study the author will emphasis upon the organisational structure and culture. In

addition to the determinants that have significant impact upon the individual behaviour in the

workplace will be also taking into consideration. Finally the study will emphasis upon the

employee motivation and job satisfaction based on effective leadership and teamwork in

organisational context.

1.1 Define and explain any three organizational structure and cultures

Organisational structure:

Flat structure: In this structure that employs things the opportunities to perform the given job

responsibilities. In addition to the structure influences to establish effective communication

process between the employee and management. In this stage the organisational decision-

making process is conducted in an efficient manner through the participation of the

employees.

Hierarchical structure: The organisational structure emphasis upon the wide span of control in

context of Hierarchical structure. In addition to it is also observed that the chain of command

within the organisation now reflects the differentiated layers of management and team

members. Finally to focus upon the wide range of operational activities in this structure the

group of employees are directed under the individual leadership concept.

The Tall structure: The Tall structure wedges with the organisational activities based on the

functions related to the products and services. In addition to the structure often leads lower

communication channel and decision-making process within the organisation.

Organisational culture:

Power culture: The power culture is observed in reading the small groups related to the large

organisations. In this stage there is less opportunities for the employees to participate as the

decision-making process requires less consultation process.3

The role culture: According to this culture it is observed that the individual’s develop their

work in accordance with their skills and expertise of the employees. In this stage the role

culture is suitable for the project management as well as sales and marketing forecasts

activities.

Task culture: In this culture it is observed that the individual team members are provided with

specified tasks. It develops problem-solving ability and creativity among the team members

1.2 Explain how an organization structure and culture can impact on the performance

of a business.

The organisational structure and culture is considered to be the significant determinants to

words the success and improvement of the organisation. At present in competitive business

world it is observed that the importance of organisational structure and the organisational

culture are increasing in a tremendous manner. In this stage the role culture is usually

observed in tall organisational structure. On the other hand the short organisational structure

enables the employees direct involvement in organisational decision-making process.

Moreover it is also observed that the decision-making process can be longer time period as

the organisational structure and culture may be less responsive towards the market changes.

The Matrix culture has emphasis upon the tall organisational structure. In it merely takes into

account the activities of project management.

1.4 List and briefly discuss the factors which influence the behaviour of an individual at

work

There are some significant determinants which may have influence towards the individual

behaviour in the workplace

Employee perception: the employee perception and believes are also needs to be taken into

account in order to get the best possible outcome from the individuals in the workplace in

addition to perform it is significant to focus upon the working environment of the employees.

Employee attitude: employee attitude can be positive or negative based on the given situation.

In this stage the social, cultural and other relevant factors within may also impact upon the

individual attitude

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Personality : Personality can be defined as one of the important determinant of the individuals

in the workplace. It also influences to devil of interpersonal relationship within the group of

employees. It is observed by the researchers that personality of the employees in the

workplace is very complex to measure and analyse. Therefore to conduct the survey is

considered to be one of the most venerable investigation to reach it is possible to get the

relevant information.

The skills and expertise: in order to designate the right people for the right job it is crucial for

the management to focus upon the individual skills and abilities. It is a crime measurement

criteria to last the efficient use of the human resources.

2.1 Compare the effectiveness of different leadership styles in different organizations.

That leadership style has significant impact towards the success of the organisation. The

different mode of leadership styles are mentioned as follows:

The participative leadership style: This is the opposite style of autocratic leadership style. In

this stage the management encourages the individual staff members of the organisation by

offering them guidance. In this stage the decision is made by the leaders although the

feedback, ideas and information’s received from the different levels of the organisation in the

form of participative management.

Delegative leadership affects: The delegate leadership affects can be also defined as the

Laissez and faire leadership. In this leadership style the leaders delegate the decision-making

power towards the in members in the organisation. The form of leadership affects has

significant contribution towards the employee motivation and job satisfaction in the

workplace.

Autocratic style: The autocratic style can be also identified as the authoritarian leadership

style. In this style of leadership there is a risk of communication gap between the employee

and the management in the organisational context.

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2.2 Explain how organizational theory underpins the practice of management

The organisational and underpinned the practice of management in order to achieve the

organisational objective in an efficient manner. At present the advancement of information

technology has made possible to emphasis upon the theories and concepts based on the

organisation in order to facilitate the activities of the management. Therefore it can be

observed that the practice of management can bring overall success for the organisation by

creativity and innovation in the workplace. In this stage it is answer that can influence the

individual behaviour in the workplace and to determine the organisational structure and

culture it is essential for the management to emphasis upon the organisational theories and

concepts.

2.3 Evaluate the different approaches to management used by different organizations

The different approaches to the management are mentioned below:

The scientific management approach: The scientific management applause emphasis upon the

improvement of the workforce by increasing the productivity in the workplace. According to

this approach it is observed that the employees should buy from their job in an efficient

manner based on the technical structuring of the given job responsibilities.

The classical management approach: The classical management approach takes into account

the rational and logical behaviour in the workplace. It also takes into account the planning of

the work based on the requirements and nature of the organisation.

Bureaucratic approach: The bureaucratic approach is based on the size and complexity of the

organisation. It is also associated with the hierarchy organisational structure. In addition to it

is also observed that the complexity and size of the organisation has significant influence

towards the bureaucratic approach.

Human relations approach: The human relations approach is based on the oversimplified is

and concepts. It is also identified as insufficiently scientific approach that ignores the role of

organisation itself.

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System approach: The system approach to management can be defined as the consent in

which the activities of the companies are interconnected based on the purposive system. In

this stage input, process and outward are three prime determinants in order to apply the

system approach in the organisational context.

Contingency approach: The contingency approach has significant influence towards the

improvement of the organisational performance. It is also defined as the extension of system

approach by the previous researchers while identifying the management approach. In this

stage it is observed that the contingency approach highlights the possible means of

differentiating among alternative forms of organisation for the management.

3.1Discuss the impact that different leadership styles may have on motivation in

organisations in periods of change

Autocratic leadership: the autocratic leadership can be also defined as the election the

leadership approach. In this stage the decision-making process is centralised. That the team

members has less opportunity to take part in the decision-making process. In this leadership

style their reserves of degrees obscenities and employee turnover in the workplace.

Bureaucratic leadership: the bureaucratic leadership takes into account the implication of

organisational rules and regulations in an efficient manner. It is also absorbed by the

researchers that you follow the appropriate style in organisational context the bureaucratic

leadership laser significant role where there is a risk of serious safety.

Charismatic leadership: this is that transformational leadership style. In this stage the team

members opinion are less considered dealing the decision-making process. The leaders is the

only person who deals with the overall success of the organisation. In this stage there is a risk

if the charismatic leader leaves the organisation or responsibilities.

Participative leadership among the participative leadership encourages the participation of the

employees in the decision-making process in this stage the leadership style emphasis upon

the employee motivation in the workplace. Finally to get the best possible outcome from the

workforce it is significant to take into account the participative leadership style.

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Task oriented leadership: In this stage the leaders are signed to mark on a specific task in

context of the organisation. It acts as a suburb of autocratic leadership style. In this stage the

leaders are not much worried about the employee management relationship. Therefore there

is a lack of employee motivation and job satisfaction in the workplace.

Transactional leadership: In this leadership style it is crucial to a significant knowledge based

on creation and innovation in the workplace to deal with the specified situations.

Transformational leadership: In this leadership style the summer minutes and England was

are encouraged to share their views towards the achievement of organisational success.

3.2 Discuss the application of Maslow’s motivational theory within the workplace

Maslow’s Hierarchy needs Theory:

Psychological needs: these are the basic needs of the individuals. That means may include

food, water, air and shelter. In this stage when is psychological needs are fulfilled then that

employs more to words the next stage which is the safety needs.

Safety needs: in order to motivate that employs in the workplace it is crucial to focus upon

the safety needs of the individuals.

Social needs: in order to create proper working environment it is crucial for the individuals to

balance between the work and family life. Therefore the social needs are emphasis upon the

individuals in the society in which they reside.

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Maslow’s Hierarchy needs Theory:

Esteem needs: in this stage the individuals are motivated based on praise and recognition of

the job completion. Therefore it can be observed that the esteem needs are associated with the

self performance admiration from black colleagues in the workplace.

Maslow's hierarchy need theory plays a significant role in the workplace in order to get the

best possible outcome from the employees. In addition to it is the prime responsibility of the

management to focus upon the individuals needs and requirements. Therefore by satisfying

the needs and requirements of the individual employees it is possible for the organisation to

achieve the overall success.

3.3 Evaluate the usefulness of a motivation theory for Managers.

Employee motivation and the purity to application in the workplace are considered to be the

strategic tool for the management it enhances the management to reduce the budget on the

recruitment and selection through the application of inflation motivation policies. At present

competitive business world it is crucial to create job satisfaction in the workplace. It will

create worlds success for the individuals individuals in the workplace along with the

management. Therefore to deal with the employees in the workplace in an efficient manner it

is significant to focus upon the application of the motivation theories.

Finally to focus upon the usefulness of motivation theories it is significant for the manager to

deal everybody relationship between the employee and the management. It can be defined as

employee management relationship. It leads towards the improvement of customer service

and service quality for the organisation.

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4. 1 Explain the nature of groups and group behaviour within organizations

In order to achieve the organisational goal it is also that working in the work is much more

effective rather than working in an individual basis. Therefore it can be defined as the

interaction among the individuals to words the attainment of the specific goal. In addition to

the interaction between the group members are defined as group dynamics. In addition to

achieve the organisational objective in an efficient manner it is crucial for the management to

take significant initiative in order to devil that effective groups. In addition to it is also

observed that to improve the employee management relationship it is significant to emphasis

upon the reward and group behaviour within the organisation. In this study it is observed that

there are three crucial stages such as, dynamics emission concepts of the techniques related to

brainstorming, will play, team building and finally training.

4.2 Discuss factors that may promote or inhibit the development of effective teamwork

in organisations

In order to promote effective team work it is crucial to is yet the following determinants

effective communication:

It is important to establish effective communication among the team members. It will

enhance the team members to share their vision to words the attainment of the same

organisational objective.

Praise and recognition: the members should recognise and raise the completion of their given

responsibilities. It will provide better interaction among the team members

Respect for individuals: it is one of the important determinant in order to devil that effective

team work. Without respect for individuals it is not possible to bring success through

effective team work

Reward scheme: in order to make the teamwork successful there should be monetary and

nonmonetary reward system. It will influence the team members to work within the given to

get in order to bridge the gap between the expectation then the actual circumstances.

The factors that hinder that effective team work

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Communication problem: The lack of appropriate communication between the team members

making hinder that effective team work in the organisational context

Attitude of the employees: In this stage you the attitude of the employees are not in line with

the other team members then there is a gap between the members of the team.

4.3 Evaluate the impact of technology on team functioning within a given organization

At present the advancement of information technology has given a significant scope for the

team to act in an efficient manner. The technological advancement has made possible for the

team members to communicate with each other through the electronic media. In addition to

devil of interpersonal communication and team members also use the benefit of differentiated

social media such as Facebook and the related media. On the other hand to manage the

project and to emphasis upon the overall organisational activities information technology can

influence the team members to focus upon the Gantt chart. The Gantt chart emphasise upon

the completion of their given job responsibilities within the given period of time frame.

Therefore it can be observed that the information technology has significant impact towards

the overall activities of the team in a given organisation.

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Reference

Burns, J.M. (1978), Leadership, Harper and Row, New York, NY. Coad, A.F. (2002), “Not everything is black and white for falling dominoes”, Leadership and Organisation Development Journal, Vol. 21 No. 6, pp. 311-

Baldwin, T. T., Bommer, W. H., & Rubin, R. S. (2013). Managing organizational behavior: What great managers know and do (2nd ed.). New York: McGraw-Hill/Irwin.

Dunham, J. and Klafehn, K.A. (1990), “Transformational leadership and the nurse

executive”, Journal of Nursing Administration, Vol. 20 No. 4, pp. 28-34.

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Reference

Armstrong,M. (2009), Handbook of Human Resource Management, 10th edition, London: Kogan Page

Beardwell,I. , Holden, L & Claydon, T ((ed.) 2004) Human resource management: a contemporary approach (4th Edition) . Harlow: Pearson Education Ltd.

Boxall, P & Purcell, J (2008), Strategy and human resource management. Basingstoke: Palgrave Macmillan

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