O365 Series: Session 3 of 3

Teams - The Collaboration House that Microsoft Built

#iltacon19

SPEAKERS

JAY PAREKH

Partner, Director - Legal Vertical Practice

Netrix, LLC

JENNIFER BEAUDETTESenior Manager – Legal

Technology Solutions

Fish & Richardson P.C.

DAN RIGGSBY

Information Technology Director

Boyd & Jenerette P.A.

DONNA PAYNE

CEO

PayneGroup, Inc.

OFFICE 365 SERIES SESSIONS

Monday3:30pm-5:00pmNorthern Hemisphere A1/A2

Session 1Office 365 Building Blocks: Planning, Implementation, Administration

Tuesday3:30pm-5:00pmSouthern Hemisphere 4/5

Session 2Living in Our Office 365 House: Support, Adoption, Change Management

Wednesday11:30am-12:30pmNorthern Hemisphere E3/E4

Session 3Teams - The Collaboration House that Microsoft Built

WHAT IS MICROSOFT TEAMS?

• A collaboration platform from Microsoft– SharePoint– Chat– VOIP (replace Skype, and other phone solution)– Conferencing (Video and Audio)– File Sharing (Internal and External)

• Like Slack, but more integrated with Microsoft technologies (O365) and 3rd party integration

• Licensing is part of O365 or M365• Integrated with the Microsoft security stack (AAD, MFA, Conditional Access, etc.)

SHOW AND TELL

USE CASES

• Insurance Defense Firm in Jacksonville, FL

• 49 Attorneys

• 5 offices

CREATING CHANNEL FOR TRIAL OR PROJECT

• Giving a Trial or Project its own channel creates an electronic “War Room”

CONVERSATION SPECIFIC TO TRIAL/PROJECT

• Allows communication specific to the project

• Keeps things from getting lost in email

• Co-authoring files

• Email reduction

ORGANIZE FILES FOR TRIAL

• Allows files to be organized for trial without printing out and carrying a large number of boxes to the courtroom.

• Allows files to be adjusted on the fly.

WIKI: A LOCATION FOR GENERAL INFO

• Everyone involved has access to general information needed for the project.

PLANNER HELPS TRACK TASKS FOR TRIAL

• The entire team has access to the tasks that need to be accomplished.

• Attorneys can easily track tasks to ensure that they have everything they need.

FISH & RICHARDSON

• Intellectual Property Firm

• 1200 Employees

• 400+ Attorneys

• 13 Offices

TEAM COLLABORATION

• One-Stop Shop

• SharePoint– Document Co-Authoring, Version Control

• Wrike– Task tracking & management

• Communication– Search

– Transparency

• Integration - Efficiencies

SUCCESS – CASE TEAM PILOT

WHAT’S BEHIND ALL THAT?

SURVEY SAYS...

COMPLIANCE, SECURITYWHERE'S MY DATA

NOTES

No need to take notes! It’s all on the resources slide at the end of this section and throughout as shown below.

https://docs.microsoft.com/en-US/microsoftteams/security-compliance-overview?WT.mc_id=TeamsAdminCenterCSH

TEAMS COMPLIANCE AND DATA GOVERNANCE

• If tenant in Australia, Canada, India, Japan, the UK, or the United States Files are stored ‘In Country’ (SPO)

• Teams is available in 181 countries and in 29 languages.

TEAMS ARCHITECTURE

• Built on the Office 365 hyper-scale, enterprise-grade cloud.

• Tier D-compliant and includes the following standards: ISO 27001, ISO 27018, SSAE16 SOC 1 and SOC 2, HIPAA, and EU Model Clauses (EUMC).

TEAMSDATA RETENTION

• Teams chats and channel messages are archived to Exchange Online:– 1:1 chats and group chats - archived

to individual mailboxes– Channel messages - archived to

group mailboxes• Types of information stored within

chat messages:– Attachments saved to SharePoint and

OneDrive– Giphy, Stickers, Emojis stored within

chat message

Getting Up and Running

Getting Users to Adopt Teams

Security 101Teams

Dashboard

Consider Guest Access

Enhanced Security (ATP,

Azure)

• Naming conventions if you allow guest access.

• How will internal Teams be managed?

• Restrictions on non-managed devices (home computer, phone, etc.)?

• Will you require terms of service for access?

More Considerations

Circle of Security Phases

SETTING GUEST ACCESS - TEAMS ADMIN CENTER

CONDITIONAL ACCESS:TEAMS & ACTIVE DIRECTORY

• Options to grant access to employees with managed mobile device rather than personal device.

• Enable multi-factor authentication

1. Azure Active Directory, 2. Conditional Access under Security.3. New Policy.

ADVANCED THREAT PROTECTION

Threat protection can detect malware and protect from opening files. This is made possible by Office 365 Advanced Threat Protection. - https://protection.office.com/homepage

• Terms of use agreement

• Gets added to the audit log

• Restricts access for home users and protects against phishing use of Tor browser

SEARCHING AND CONFIGURING AUDIT LOG

SECURITY RESOURCES

• Teams Dashboard (Users, Guests, Translate, etc) -https://admin.teams.microsoft.com/dashboard

• Office 365 Security & Compliance - https://protection.office.com/homepage

• Azure Portal - https://portal.azure.com/#home

• Microsoft Documentation on Security in Teams - https://docs.microsoft.com/en-US/microsoftteams/security-compliance-overview?WT.mc_id=TeamsAdminCenterCSH

• Configure your Office 365 tenant for increased security -https://docs.microsoft.com/en-us/office365/securitycompliance/tenant-wide-setup-for-increased-security

• Matt Soseman's Blog - http://aka.ms/MattsBlog

• Teams Blog - https://www.microsoft.com/en-us/microsoft-365/blog/microsoft-teams/

INTEGRATIONS

APPS AND INTEGRATION

• Current– Microsoft Suite (Flow, Power

Apps, Forms, etc.)

• Future (Vendor Path)

• Custom– Bots & More

APPS AND INTEGRATION

QUESTIONS