NYS Farmers Market Wireless EBT Program. 2010 EBT Program eFunds Corporation Verifone v610 terminal...
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Transcript of NYS Farmers Market Wireless EBT Program. 2010 EBT Program eFunds Corporation Verifone v610 terminal...
NYS Farmers Market Wireless EBT Program
2010 EBT Program
• eFunds Corporation
• Verifone v610 terminal– Verizon Digital service– 24 hour technical support– eFunds training on terminal usage
• Signed market agreement
• Signed farmer agreements
• Issuance/redemption logs
Pricing structure
• Monthly wireless fee - $35
• EBT transaction fee – 4¢ each
• Monthly fees debited directly from checking account
• Bounced check fee - $25
EBT Token
• $1 value• Serialized, market specific• No change given• Valid only on food stamp authorized
products• Redeemable back through market
manager• Market responsible for all lost or stolen
tokens if farmers redeem them
Federation Responsibility
• Provide wireless terminal• Provide 1000 wooden EBT tokens, serialized,
market specific• Provide signage – market banner, farmer
acceptance signs• Provide media kit• Reimburse monthly wireless fees and EBT
transaction fees• Liaison with eFunds Corporation, USDA FNS,
NYS OTDA
Day Before Market
• Have signed farmer agreements on hand and copies with the Federation.
• Charge terminal battery.
• Count out enough tokens to accommodate sales for the next day.
• Be sure to have an adequate supply of receipt paper for the day’s sales.
Day of Market, before opening:
• Erect EBT banner at market manager or EBT booth to let customers know where they can purchase EBT tokens with their food stamp benefits.
• Be sure all eligible farmers have their “Tokens Accepted here” signs displayed.
During Market
• Have someone on hand with the EBT terminal at all times to perform EBT transactions.
• As sales of EBT tokens are made, keep the first transaction receipt for market records and the customer receipt is given to the customer.
• Although there is no expiration date on tokens and they can be kept from week to week, EBT customers are permitted to return unused tokens for a refund to their EBT account.
End of Market Day• Batch out the terminal to transfer all transaction in the
terminal, through the wireless network, to the market checking account.
• Reconcile batch report with the receipts obtained from each individual sale.
• Record batch total on Daily Summary Issuance Log.• Redeem tokens from farmers and vendors, recording
redemptions on Daily Redemption Log.• Issue checks from last week’s redemptions. Complete
the payment section of the EBT Redemption Log.
Working with your new terminal• Three year warranty• No need for seasonal closure with EBT only terminals• Battery charge is 3-4 hours• Power terminal down between sales• If available, terminal can be operated while plugged in• Let battery fully discharge periodically, then recharge• Protect against dampness• Remove battery if not being used for several days• Paper rolls are single ply, thermal paper roll, 57
millimeters (2.24 inches) wide• 24 Hour Help Desk - 1-800-737-5834
Farmers Market Wireless EBT ProgramEBT Daily Summary Issuance Log
Market: ____________________________
EBT Manager: _______________________
Market Date Daily Total Issued Total Returned by
Customer Total Redeemed by
Farmers
Season Total $ - $ - $ -
Farmers Market Wireless EBT ProgramFarmer Redemption Log
List all farmersDate
Redeemed$
Redemptions Ck #DatePaid
DateRedeemed
$Redemptions Ck #
DatePaid
TotalRedemptions
0
0
0
0
0
0
0
0
0
0
0
0
0
Terminal Options
• Additional battery - $75
• Carrying Case - $40
• Recommend a vinyl cooler or fishing tackle box to protect terminal.
• All options are market’s expense
EBT Incentive Waiver• Complete contact Information for Incentive Program
Administrator(s):• Source(s) of Funding – Describe or Attach Copy of
Agreement Showing:– Name of Organization– Funding Amount– Time Period Covered (start and end dates)
• If Report Required by Funder, Agree to Provide Copy to the State EBT Office at the Same Time
• Market Information:– Name(s) and Location(s) of Prospective Markets or
distribution points (even if not yet authorized by FNS)
EBT Incentive WaiverShort Description of Incentive Project Operation - Include the Following Information:• Proposed Distribution Method
– Type (e.g., pre-packaged produce at reduced rates, bonus coupons, special tokens, scrip, etc.)
– Dollar denomination(s) of incentives– If incentive issued as tokens or scrip, describe how they will be differentiated
from regular SNAP tokens or scrip• Frequency and Limitations of Distribution
– Description of what comes in reduced-rate packages or can be purchased with incentive (e.g., only fresh produce, all SNAP-eligible items, etc.)
– Matching ratio (e.g., dollar for dollar, $2 for every $5, $20 package for $6, etc.)– Minimum purchase required to get incentive– Maximum frequency and value (e.g., $5 incentive for each transaction, $15 per
week, one package per month, etc.)
Send request to Farmers Market Federation for processing
Debit/Credit Program
• Central terminal market system• Visa and Mastercard• Opportunity to reach additional consumers,
adding sales potential to farmers• Second token helps create a new economy in
the market building retail excitement• Second token reduces stigma for EBT token
users
Debit/Credit Token
• $5 token• Serialized, market specific• Full color for easy recognition by farmers• Change can be given • No limitations on its usage• Redeemable back through
market manager• Cost of tokens is market’s responsibility
Fee Structure
• Discount fee - 1.75%• Mid and Non- qualified are higher• Transaction fee - 22¢ each• Debit transaction fee - 40¢• Daily batch fee - 30¢• Minimum monthly fee - $15 per terminal• Chargeback fee - $17.75• Fees are NOT reimbursable by the Federation• Seasonal closure required to suspend minimum
fees.– Fees are subject to change
Additional Fees
• I Payment Access Service– Online statement– $9.95 per month– Can opt out by calling number on statement
• Annual PCI Compliance Fee– $139 mandatory fee - October
• Early Closure Fee– $350 before first year anniversary– $100 betw first and second year– No charge after second year
Fee Recovery
• Fees are charged back to the farmer when tokens are redeemed.
• To fully recover charges, farmer redemptions will be charged 25¢ per token– Farmer receives $4.75 per $5 token
• As sales are made, the discount fees are applied against the minimum fee.
Farmers Market Wireless EBT ProgramDb/Cr Transaction Log
Time of Issuance Balance
Transaction # tokens # tokens
opening bal 0
0
0
0
0
0
Total 0
Value $ -
Customer returns
Farmer Redemptions
End Inventory 0
Farmers Market Wireless EBT ProgramDb/Cr Redemption Log
List al farmers Date Redeemed# Tokens
Redeemed
Value of Tokens
Redeemed Discount
$ Total paid to Farmer Ck #
Date Paid
Total Redemptio
ns
$ - $ - $ - $ -
$ - $ - $ - $ -
$ - $ - $ - $ -
$ - $ - $ - $ -
$ - $ - $ - $ -
$ - $ - $ - $ -
$ - $ - $ - $ -
$ - $ - $ - $ -
Market:Debit/Credit Redemption Log
Media Kits
• Materials for promoting all facets of the NYS Farmers Market Wireless EBT Program
• Instructions in best usage of materials and how to get the most media support for your market.
• Copies are being given to each county Cornell Cooperative Extension office
• Best to reach out to community partners to assist in using materials and promoting the programs.
• Poster• English and Spanish• EBT only• EBT/Debit/Credit• PDF or Word Doc• To ad your market
information – Using word doc
version - add with a text box in the blue section, no fill, no line
– Printer may add information using pdf file for higher resolution
Consumer Brochure
Print Ads
¼ Page Size
Additional Materials on CD
• Press Releases– EBT Only– EBT/Debit/Credit
• Instructional guide on how best to use the media kit
Signage
• Banner for display at EBT manager booth
• Farmer signs– We Gladly Accept Tokens
• Farmer instructions– How to accept/redeem tokens
www.Snaptomarket.com
• Consumer oriented– How to use food stamp benefits and farmers
markets– Locations of EBT markets– Recipes, hints and tips for using fresh
produce– Resources for finding services
• Service provider guide and brochure
Just Say Yes to Fruits & Vegetables
• Advance notice is required for scheduling and food preparation permits (60 days prior to the event).
• Scheduling is done through our central office and subject to availability.
• Consider the following: • Will there be 50 or more people in attendance at my event? • Is the event intended to serve low income neighborhoods
and/or food stamp populations? • Is there adequate parking for the truck? (The truck is 25
foot long, 12 foot high and 7 foot wide!) • Anna Ficorelli, Southern Tier Region (518) 408-0407
Just Say Yes to Fruits & Vegetables – Regional Offices
Western RegionErin Burch
NYC Region 1 (Kings, Richmond)Jennifer Horan
NYC Region 2 (Manhattan, Queens)Brooke Loewenstein
Southern Tier RegionAnna Ficorelli
Rochester AreaLeslie Elliott
Long Island RegionDana John-Goodrich
Westchester Region Cara Cox
Central RegionRoseanne Jones
Just Say Yes to Fruits & Vegetables – Regional Offices
Northeastern Region 1 (Albany, Clinton, Essex, Franklin, Fulton, Hamilton,
Montgomery, Otsego)Kerry Leary
Northeastern Region 2 (Columbia, Delaware, Dutchess, Greene, Orange,
Putnam, Rockland, Sullivan, Ulster)Julie Tresco
Administrative CoordinatorJanis Graziano
All contact phone numbers:518-408-0407
