NYC HIT Workforce Training

8/8/2019 NYC HIT Workforce Training

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HIT Workforce Training

Frances Morrison, MD, MPH, MA

Columbia Department of Biomedical Informatics

Center for Advanced Information Management


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Training needs

17% of US doctors have EHRs (1M MDs

in US) 50,000 HIT workers needed

20% growth in medical records and health

information technology jobs


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Informatics Training and

Education, 2010Indiana UniversityStanfordUC DavisUniversity of Illinois at ChicagoLoyola University

Chicago UniversityUniversity of Wisconsin MadisonUniversity of WashingtonAMIAUniversity of West FloridaNova Southeastern University

University of UtahNorthwestern UniversityUniversity of PhoenixKaplan UniversityWalden UniversityAtlanta Technical College

Columbia UniversityUniversity of Colorado Denver Collegeof NursingDuke UniversityGeorge Washington University

Indiana UniversityJohns Hopkins UniversityUniversity of MinnesotaOregon Health & Science UniversityTexas State UniversityHarvardThomas Jefferson UniversityExcelsior CollegeDrexel UniversityNYUSUNY BuffaloUniversity of PittsburghUMDNJ


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Accreditation and Certification

Accreditation: AHIMA: Commission onAccreditation for Health Informatics andInformation Management Education (CAHIIM)

Certification exams: AHIMAInformation Administrator, Coding, Privacy

and Security, Data Analyst

HIMSSCertified Professional in Healthcare

Information and Management Systems (CPHIM) American Nurses Credentialing Center (ANCC)

Nursing Informatics


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HITECH Programs

ResearchSHARP

IT infrastructureBEACON, State HealthInformation Exchange CooperativeAgreement Program

EHR useHIT Extension Program HIT workforceTraining and examination

ARRA contains HITECH Act funds ONC administers grants todo:


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ONC Workforce Training Goals

Expand the availability of skilledhealth IT professionals

Rapidly

Support broad adoption and use ofhealth IT in the provider community

Support high quality training


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ONC-funded Workforce Training

Programs1. Community College Consortia to Educate

Health Information Technology

Professionals--$36M2. Curriculum Development Centers--$10M

3. Competency Examination for Individuals

Completing Non-Degree Training--$6M4. Program of Assistance for University-

Based Training--$32M


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ONC approach to training

12 specialty roles1. Practice workflow and

information managementredesign specialist

2. Clinician/practitionerconsultant

3. Implementation supportspecialist

4. Implementation manager5. Technical/software support

staff

6. Trainer

1. Health InformationManagement andExchange Specialist

2. Health Information Privacyand Security Specialist

3. Programmers and SoftwareEngineer

4. Clinician/Public HealthLeader

5. Research andDevelopment Scientist

6. Health IT Sub-specialist

Community Colleges Universities


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Columbia University Workforce

Training Existing Masters and

PhD programs

New Certificateprogram: January 2011

New applied Masters

program: September2011

ONC subsidized

Funded bystudent orother programs


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Enrollment

Certificate students

120 at Columbia

60 at Cornell

Applied Masters students

18 students in 12 month program


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Learners will be different from

traditional students Certificate

Prior health systems/IT experience

Goal is a domain overview with hands-on skills Project management

Masters

More in depth, higher level skills Leadership focus

In depth domain understanding with real worldexperience


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Todays Action Items

Inform potential students

Potential to improve staff knowledge and skills

Share your experience with students

Talks for the certificate and Masters courses

Mentor a groups capstone project

Provide a practicum site

Hire our graduates

Job fair June, 2011

Send us job postings


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Contact Information

[email protected]


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Dean Elizabeth L. Oliver

Continuing & Professional Studies

Bronx Community College


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Section 3016 of the HITECH Act authorizes the creation of a program to assist in

the establishment and/or expansion of education programs designed to train a highly

skilled workforce of health and information technology (IT) professionals to

effectively put in place and use secure, interoperable electronic health record systems.

Under that authority, the Office of the National Coordinator for Health Information

Technology (ONC) has announced the availability of $120 million in funding for the

Health IT Workforce Development Program.

HITECH PRIORITY GRANTS

PROGRAM HEALTH IT WORKFORCE

DEVELOPMENT PROGRAM


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Through ARRA funds there are a range offinancial incentives for providers to select

EHR systems and use them effectively.

At its core, HITECH rewards not the purchase

of health IT but the meaningful use ofhealth IT.

Recommended reading:

http://www.meaningfuluse.org/LinkClick.aspx?fileticket=IQNX5g7B

exs%3d&tabid=38&mid=472


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Only about20

% of physician office practices and 11 % ofhospitalshave a minimally functional electronic health record (EHR)

system. The anticipated growth in the use of EHR systems is expected to

result in a dramatic increase in demand for health IT professionals.

Studies* indicate a shortfall over the next five years of approximately

51,000 qualified health IT workers required to meet the needs of hospitals

and physicians

ONC has developed, in collaboration with the National Science

Foundation, Department of Education, and the Department of Labor, the

Health IT Workforce Development Program to assist in the training and

assessment of qualified graduates who will reduce the estimated shortfall

by 85 %* Estimates based on data from the Bureau of Labor Statistics (BLS), Department of Education,

and independent surveys

Workforce Demand:


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Designed to respond to the need to rapidlyexpand the availability of skilled health

IT professionals to support broad

adoption and use of health IT in the

provider community.


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The community college program, is part of the

strategic plan to achieve EHR adoption,implementation and meaningful use.

Funds have been awarded to community

colleges to:

train a new workforce

upgrade incumbent workers

and

provide knowledge and skills to

clinicians and other professional end users

in six health information technology roles.


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- Practice workflow and information management

redesign specialist

Clinician/practitioner consultant

Implementation support specialist

Implementation manager

Technical/software support staff

Trainer


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The community college program is a consortia of approximately 70 colleges

spread over five national regions. Each region has a lead .

Leads:

Region A Bellevue CollegeRegion B Los Rios Community College District

Region C Cuyahoga Community College District

Region D Pitt Community College

Region E Tidewater Community College

List of community colleges in each region can be found at:

http://healthit.hhs.gov/portal/server.pt?open=512&objID=1804&parentname=CommunityPage&

parentid=14&mode=2&in_hi_userid=11673&cached=true


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The goal for each region is to create health IT education and training

programs at Community Colleges

or expand existing programs.

Community Colleges funded under this initiative will establish intensive,

non-degree training programs that can be completed in six months or

less. Each region must collectively train in all six defined areas;however the model has individual schools selecting roles for training.


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Train 150 students per year for two years

(total 300 students) In five of the six

community college training roles:

Practice workflow and information managementredesign specialist

Implementation support specialistImplementation manager

Technical/software support staffTrainer


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Recognizing that HIT/EHR professionals must benimble and possess a wide range of knowledgeand skills, the continuing education noncreditprogram addresses the required roles through

three training pathways:

Health Information Technology IT SupportSpecialist

Health Information Technology Coordinator

Trainer


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Workforce credentials:

Health Information Technology IT Support Specialist

People with basic computer technology skills including hardware set up,

networking, troubleshooting and familiarity with Windows and/or Linux

operating systems.

Health Information Technology Coordinator

People working in clinical or administrative support positions in health care

settings.

Trainer

People experienced working in EHR environments as members of an

adoption/implementation team and/or completed one or both of the trainings

above.


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This program will create an objective mechanism to assess basic competency

for individuals trained through short-duration, non-degree health IT programs,

and for members of the workforce with relevant experience or other types of

training who are seeking to demonstrate their competency in one or more

workforce roles.

The competency examinations will be available at no charge to the first 10,000

examinees as part of the national Health IT Workforce Development Program.

A cooperative agreement was awarded in April 2010 for a two-year project

period.


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Instructor

Curriculum Advisor

Workplace shadowing opportunities

Sign up for training


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Contact: Dean Elizabeth L. Oliver

[email protected]

Marilyn Wolff-Diamond

Project Coordinator

718.289.5105

[email protected]


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Workforce1 Healthcare Career CenterLaGuardia Community College

How the Healthcare Career Center/NYC Business

Solutions is working to meet the needs for health ITtrained professionals.


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1. NYC Business Solutions Healthcare- Suite of Services

2. Background on Workforce1 Healthcare CareerCenter andNYC Business Solutions Healthcare and NYC DOH/PCIP

3. Background on Healthcare IT Industry Sector Initiatives

4. Current landscape of Healthcare/Healthcare IT in New York

5. Background of Workforce1 Healthcare CareerCentera) Placement Services for Job-Ready Healthcare IT Professionals

b) Training Services forNew and Incumbent Healthcare IT Professionals

LaGuardia Community CollegeWorkforce1 Healthcare Career Center

Presentation Overview


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Business Services

Suite of Services Healthcare

NYC Business Solutions Healthcare is dedicated to helping businesses in the healthcare

industry.

Specifically: Hospitals, Nursing Homes, Rehabilitation Facilities, Medical & Dental

Practices and Healthcare support organizations in meeting the challenges of doing

business in the twenty-first century. NYC Business Solutions Healthcare provides an

uncommon opportunity for healthcare businesses to take advantage of professional

human resources and other business services provided at NO COST, including

recruiting, worker training, HR consulting and more. All services are designed with the

input from healthcare businesses and are specifically tailored to the needs of thehealthcare sector.


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New York City Department of Small Business Services

Backgroundof Funder

In July 2003, NYC Mayor Michael Bloomberg eliminated theNYC Department of Employment and consolidated the Citysadult workforce programs with the NYC Department of Small

Business Services linking workforce development efforts toeconomic development initiatives.


Agency Description


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Workforce1CareerCenters


Workforce1 Career Centers offer afull range of free employment andtraining services to jobseekers.

The Healthcare Career Center is

located on the Campus of CUNYLaGuardia CC.

The Healthcare CareerCenter/LaGuardia CC was one ofthe first public sector educators torecognize the need for Health ITtrained professionals.

Upper Manhattan

Brooklyn &

Manufacturing

Staten Island

Queens &

Transportation

WF1 Healthcare Career CenterLaGuardia CC

Hunts Point

Bronx

Workforce1CareerCenter Locations


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Grants for occupational training Retention and advancement services Community partnerships

NYC Business Solutions Training Funds State-sponsored training grants when available

Products insupport ofservices offered

Increase income Advance career objectives

Interview only qualified and screened candidates Reduce costs of hiring Foster growth and competitiveness through better

trained workforce

Value toCustomer

Outreach, assessment, counseling, soft and hard

skills training, occupational training, referrals tojobs, placement, retention services

Sales, screening, matching, human resources

technical assistance, customer relationship andaccount management

Key

CompetenciesRequired

Workforce1 Career Centers SBS Contractors and Partners

Sales force: SBS staff (large accounts)

Account Managers at Career Centers NYC Business Solutions Centers

Who providesthe services

Brand

1. Help acquiring a job2. Help maintaining a job

3. Help advancing in a job

1. Help recruit and hire employees based on need2. Help in training and upgrading the skills of workers

ServicesOffered

Jobseekers BusinessesCustomer

Grants for occupational training Retention and advancement services Community partnerships

NYC Business Solutions Training Funds State-sponsored training grants when available

Products insupport ofservices offered

Increase income Advance career objectives

Interview only qualified and screened candidates Reduce costs of hiring Foster growth and competitiveness through better

trained workforce

Value toCustomer

Outreach, assessment, counseling, soft and hard

skills training, occupational training, referrals tojobs, placement, retention services

Sales, screening, matching, human resources

technical assistance, customer relationship andaccount management

Key

CompetenciesRequired

Workforce1 Career Centers SBS Contractors and Partners

Sales force: SBS staff (large accounts)

Account Managers at Career Centers NYC Business Solutions Centers

Who providesthe services

Brand

1. Help acquiring a job2. Help maintaining a job

3. Help advancing in a job

1. Help recruit and hire employees based on need2. Help in training and upgrading the skills of workers

ServicesOffered

Jobseekers BusinessesCustomer

Servicesto Business and JobseekerCustomers


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Industry Sector Initiatives

Definition of an Industry Sector Strategy

Focused business development and jobseekerservices within a single economic sector

Identifies and meets the needs of businesses withinthe sector

Supports workers through occupational training, jobplacement, career advancement, and otheremployment-related services specific to the sector



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Healthcare Job Landscape

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Based on projections by the Bureau ofLabor Statisticsthere will be an addition of600,000 new jobs forregistered nurses by 2018.

* Bolded jobs are projected as the fastest growing career tracks within the current decade


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Industry Sector Initiatives - Healthcare

The Workforce1 Healthcare Career Center atLaGuardia Community College was launched in August2009 with a specific focus on healthcare careers in:

Hospitals

Long Term Care/Rehabilitation Services

Doctors Offices and Outpatient Clinics

Ambulatory Care Services

EMT/Paramedic

The Healthcare Career Center is currently researchingthe need to add healthcare IT curriculum to all of our

training cohorts.


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Placement Services for Job-Ready Healthcare Professionals

To enroll in the Healthcare Career Center, candidatesmust complete the following steps:

1. Attend a Healthcare Career Center Orientation.

2. Come professionally dressed - interview ready.3. Attend a Career Advisement and Credential Review

session with a Career Advisor.

4. Meet with an Educational Case Manager to be

screened for upcoming EHR training.5. Attend Resume and Interview Workshops, as

prescribed.

6. Approved jobseekers will be referred to employers

for interviews.


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Provide industry-specific skills training andcertification

Provide non-credit and credit courses of varyinglengths from two days to 24 months

Utilize full-time and part-time college faculty

Offer trainings in new state-of-the-art healthcare labs

LaGuardia Healthcare Training Overview



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Business Development

NYC Business Solutions Healthcare/CUNY LaGuardia combined has aproven track record of meeting the needs of healthcare employersand has delivered outstanding results for such clients as NYC Healthand Hospital Corp., Beth Israel Hospital, New York PresbyterianSystem and other local medical practices. All services of NYC

Business Solutions Healthcare are delivered by industry experts.

Whether youre looking to enhance your recruitment tactics,improve retention rates or upgrade the skills of your current staff,

NYC Business Solutions Healthcare can help..atN

O COST to you.Contact: Carl M. SparacinoBusiness Services Manager, NYC Business Solutions [email protected]/ 718-609-2169 Direct

Healthcare


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Questions and Answers

NYC HIT Workforce Training

Documents

Transcript of NYC HIT Workforce Training