Nurturing Leadership at the Library

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Nurturing Leadership LMI Summer Conference July 9, 2012

description

Keynote Address at the Library and Management Institute (LMI) Summer Conference, July 9, 2012.

Transcript of Nurturing Leadership at the Library

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Nurturing Leadership

LMI Summer ConferenceJuly 9, 2012

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Why Are We Here Today?

But First…A little perspective

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Why Are We Here Today?

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Here

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Why Are We Here Today?

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Today

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Today

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Why Are We Here Today?

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Why Are We Here Today?

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David: Too much, there's too much f*#%ing perspective now.

Nigel: It really puts perspective on things, though, doesn't it?

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Why Are We Here Today?

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Nurturing Leadershipin Your Library

http://www.positivelypositive.com/2012/01/12/offshoots-working-title-blog/

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1.5 mill yrs lever, wedge

500,000 yrs control of fire

50,000 yrs bow & arrow

5,000 years wheel and axle; sail

500 years printing press with movable type; rifle

100 years automobiles

50 years satellites

30 years IBM Home Computer

25 years Windows / Mac

20 years World wide web

10 years ago iPod, Netflix, Tivo

5-7 years ago Ubiquitous Broadband, Blogging, Skype

4 years ago iPhone, Android, App Store, Geolocation

< 4 years SMS/Smartphone ubiquity, Twitter, Facebook

< 2 years Tablets, iPads, CloudAMAZON-APPLE-GOOGLE-FACEBOOK

Exponential Pace of Change

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“Everything’s amazing and nobody’s happy”-Louis CK

Pace of Change

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Unfreeze/Refreeze Change Model

www.flickr.com/photos/circulating/3251962169

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The Importance of Leadership at All LevelsPermanent Whitewater

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Reimagine the Organization

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Waiting for a Leader…

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Part Two

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WHAT DOES FLAT LOOK LIKE?

• Strong shared Vision• Less Hierarchy• Bias for action• Bias for risk-taking• Employees empowered to act

Flatten the Organization

http://www.entrepreneur.com/article/220457

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Nurture Emergent Leaders

1. No formal authority2. Are passionate and involved3. Motivate Others4. Initiate new ideas5. Seek others’ opinions

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Emergent Leaders SpeakThoughts from ALA Think Tank

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Emergent Leaders Speak

“Say yes to the dreamers. Listen to the ideas/insights and then encourage attempts to address the problems. Sometimes the most insightful ideas come from people who are new to a task or duty.” - Aaron

Say “Yes” and LISTEN

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Emergent Leaders Speak

Try to find a "yes" answer first to all requests. When a staff member has an idea, encourage it with a "yes". Ideas about service or functions mean an employee is engaged and willing to work. Never discourage that. -Gina

Say “Yes” and ENCOURAGE

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Emergent Leaders Speak

“Let people fail without freaking out. Partly because for someone to fail they have to try something new first, and partly because I always learn more from my failures than from things that go well.” - Lauren

Let People Fail

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Emergent Leaders Speak

“Let everyone have a pet project, and give them a forum to share them- newsletter, minute meeting, bulletin board- so that each staff person gets an opportunity to use their talent and that everyone feels like they have something special and valuable to contribute. - Jaime

Give Creative Control

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Emergent Leaders Speak

“Give us opportunities to take charge, and let the scope of those opportunities grow as we prove our competency. To whatever extent is possible, be a service-oriented manager: not just focusing on serving the patron/customer, but also serving your employees.” -Beth

Let us Take Charge

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Emergent Leaders Speak

“Hire smart people and get the hell out of their way. Be patient... if you sit back just a bit longer than you're used to, the solutions are discovered by your staff and because they discovered it, they most likely will want to own it - Chris

Get out of the way

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Emergent Leaders Speak

Give people ongoing feedback. They WANT to know how they are doing and what the impact of their work is from your perspective.

- Kathryn

Give us Feedback

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Emergent Leaders Speak

Be role models. This doesn't mean they have to have the ideas, but they need to live out the qualities of a leader to encourage/nurture new ones. Taking risks, owning mistakes, listening to new ideas, encouraging experimenting, and accepting failure..

- Erica

Model it for us

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Model Good Leadership

http://imgur.com/gallery/CzGfQ

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Model Good Leadership

http://imgur.com/gallery/CzGfQ

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Calls Bull-&#!+ if needed

http://web.mac.com/iajukes/thecommittedsardine/Funny_Stuff.html

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Calls Bull-&#!+ if needed

http://web.mac.com/iajukes/thecommittedsardine/Funny_Stuff.html

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Appreciates alternate perspectives

http://justinmaier.com/2006/05/09/amazing-3d-art-by-julian-bever/

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http://justinmaier.com/2006/05/09/amazing-3d-art-by-julian-bever/

Appreciates alternate perspectives

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http://www.flickr.com/photos/bgsulib67/5148528014/sizes/m/in/set-72157625192282865/

Adaptable: Can Put on a Happy Face

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Makes Good Decisions

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Understands ComplexityCommunicates Simply

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Doesn’t Personalize

http://wisefoundations.files.wordpress.com/2011/02/image1.jpg

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? ? ?

http://web.mac.com/iajukes/thecommittedsardine/Funny_Stuff.html

Doesn’t Overthink Things

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Doesn’t Overthink Things

http://web.mac.com/iajukes/thecommittedsardine/Funny_Stuff.html

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Or…

http://web.mac.com/iajukes/thecommittedsardine/Funny_Stuff.html

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http://web.mac.com/iajukes/thecommittedsardine/Funny_Stuff.html

Or…study things to death

(have a bias for action)

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No Surprises

http://web.mac.com/iajukes/thecommittedsardine/Funny_Stuff.html

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http://web.mac.com/iajukes/thecommittedsardine/Funny_Stuff.html

No Surprises

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Tells it to ‘em

http://web.mac.com/iajukes/thecommittedsardine/Funny_Stuff.html

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http://web.mac.com/iajukes/thecommittedsardine/Funny_Stuff.html

Tells it to ‘em straight

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Aligns actions with mission/goals

http://web.mac.com/iajukes/thecommittedsardine/Funny_Stuff.html

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Be Relentlessly Optimistic

http://s2.hubimg.com/u/834401_f260.jpg

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Most Valuable Leadership Assets

Judgment (intuition, intelligence, experience)Information MasteryCourageSelf-awarenessStaminaSense of humorDecision makingCompromise (how and when)Sense of responsibilityCommitment to a cause beyond yourselfPassion and proportion (Detachment)

interview: http://www.princeton.edu/main/news/archive/S29/92/73G64/

-Nannerl Keohane

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Ways to Nurture Leadership• Ask people what they need.

• Assume they are creative and resourceful

• Empower them. (no, really. Do it.)

• Promote a culture of risk-taking and action

• Help them develop themselves, especially, their self-knowledge, EQ, and communication skills

• Reframe failure as data, as learning.

• Understand Theories of Motivation

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http://www.flickr.com/photos/radiorover/2787677403/

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http://www.flickr.com/photos/radiorover/2787677403/

“My job is to awaken possibility in other people”

-Benjamin Zander

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Thank you!

http://www.flickr.com/photos/darwinbell/2602728681

Peter BrombergPeterbromberg.com | [email protected]

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Deleted Scenes

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Sources of Influence

• Purpose

• Knowledge

• Personal history

• Faith in self

• Speak truth to power

• Set/Model Standards

• Choose your reaction

• To follow direction or not

• Relationships/Networks

• Communicate

• Organize others

• Withdraw Support

Adapted from: Ira Challeff, The Courageous Follower

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”I am not so much rejecting the distinction between leadership and management, but I am saying that the best leaders and managers do something that might be most properly called a mix of leadership and management.”