Nursing Administration Powepoint

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    By: Jore L. Roco & Maria Angelica Fernandez

    Change Theories

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    Change is defned as "the process oalteration or transor!ation o indiid#als$gro#ps$ and organization #ndergo in responseto internal actors."

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    To !eet changing clients needs

    To !eet changing !ar%et conditions

    To respond to internal press#res

    To ta%e adantage o ne opport#nitiesTo respond to co!petitie press#re

    Purpose of change in ourProfession

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    Factors that cause

    change

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    Ca' 'e either planned or #nplanned

    Change Agent ( is the indiid#al ho is

    responsi'le or ta%ing a leadership role in!anaging the process o change

    Performance Gaps - the di)erence 'eteenthe stat#s *#o and the desired ne standard

    o peror!ance or desired organizational state

    Managing Change in anOrganization

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    Levels and Targets of change- Changeagents !#st identiy the leel at hich their

    e)orts ill 'e directed. +)ects can 'e !ade tochange indiid#als$ gro#ps$ and entireorganizations.

    TARGT !AMPL

    ,ndiid#al Fire a person and replace hi!-her ithso!eone else.Change %noledge$ s%ill$ attit#de$ or

    'ehaior

    Technology Replace eisting technology ith a !ore!odern !achine or ay o doing or%

    /tr#ct#re Change ro! #nctional str#ct#re to aprod#ct diision str#ct#reAdd a ne depart!ent or diision$ orconsolidate the eisting ones

    0rocesses Change the pay syste! ro! ho#rly ages tosalaries

    C#lt#re ,!ple!ent a progra! to enco#rage al#ing*#ality and serice

    Manage!ent +nco#rage participation in the diagnosis andsol#tion o pro'le!s 'y people at loer leels

    to replace a top(don approach

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    "#stems Approach- sinceario#s ele!ents o anorganization are all part o ainterdependent syste!$ a change

    in any single target oten leads tochanges in the others.

    Content and process- Content

    is the aspect o change$ andprocess is the ho di!ension ochange.

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    Recognizing the need for change

    "etting Goals

    1iagnosing the present conditions in relation

    to the stated goals.1efning the transition state actiities and

    co!!it!ents re*#ired on !eeting the #t#restate.

    1eeloping strategies and action plans.

    Programming Change

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    Lein3s Force(Field !odel

    Lippit3s 0hases o Change

    4aeloc%3s ModelRoger3s 1i)#sion o ,nnoations

    5 Change Theories

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    Le$in%s & "tep model of thechange Management

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    /ociologist 6#rt Lein 7898; enisioned thatany potential change is interplay o !#ltipleopposing orces.

    The driving forces and restraining forces.

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    Analyzing the restringing orces or driingorces$ this ill a)ect the transition to the#t#re state. These restraining orces illincl#de the reactions o those ho see changeas #nnecessary or constit#ting a threat.

    Assessing hich o the driing or restrainingorces are critical

    Ta%ing steps 'oth to increase the criticaldriing orces and to decrease the criticalrestraining orces.

    FORC F'L( A)AL*"'"

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    T4R++ < /T+0/+=>+?T,AL M@1+L @FT4+ C4A?+ 0R@C+//

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    ?eed or change so o'io#s that theindiid#al$ gro#p$ or organization can readilysee and accept it

    ,t is the process o creating a cli!ate ready or

    change

    +)FR,')G

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    Compliance < ,t is achieed 'y strictly enorcingthe reard and p#nish!ent strategy or good or'ad 'ehaior.

    'dentication < ,dentifcation occ#rs hen the

    !e!'ers are psychologically i!pressed #pon toidentiy the!seles ith so!e gien role o!odels$ hose 'ehaior they o#ld li%e to adoptand try to 'eco!e li%e the!.

    'nternalization < ,nternalization inoles so!einternal changing o the indiid#al3s tho#ghtprocesses in order to ad#st to a ne eniron!ent

    C.A)G')G

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    Means loc%ing the ne 'ehaior pattern intoplace 'y !eans o s#pporting or reinorcing!echanis!s

    RFR,')G

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    L'PP'T%" P.A""OF C.A)G

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    The /een phases o change ela'orated onLeins Three /tep Change Theory

    The seen step theory is to oc#s on the roleas a change agent thro#gho#t the eol#tion ochange

    The %ey to change is haing the right personto 'e the oice o change and the s#pport or

    the changeD e!poering the process.

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    "/) P.A"" OF T.C.A)G PROC""

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    1#ring this phase the n#rse !anager as

    change agent loo%s at all possi'le((((((((((((((((((( and ho ill 'e a)ected

    Phase 01 (iagnosing thepro2lem

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    0ossi'le sol#tions are deter!ined and thepros and cons o each are orecast.

    Phase 31 Assessing themotivation and capacit# for

    change4

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    The change agent can 'e eternal or internal

    to the organization or diision. An eternalchange agent !ay hae eer 'ases '#t !#sthae epert credentials. An internal changeagent$ on the other hand$ %nos the people.

    Phase &1 Assessing the changeagent%s motivations and

    resources4

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    The change process is defned$ a detailed planis !ade$ ti!eta'les and deadlines are set andresponsi'ility is assigned. The change isi!ple!ented or a trial period and eal#ated.

    Phase 51 "electing progressivechange o26ectives4

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    The change agent ill 'e actie in the changeprocess$ partic#larly in handling personneland acilitating the change. ConEict andconrontation ill 'e dealt ith 'y the changeagent.

    Phase 71 Choosing the appropriate roleof the change agent4

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    1#ring this phase$ its e!phasis is onco!!#nication$ ith eed'ac% on progress.The change is etended in ti!e. A largechange !ay re*#ire a ne poer str#ct#re.

    Phase 81 Maintaining the

    change4

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    The change agent ithdras at a specifed

    date$ ater setting a ritten proced#re orpolicy to perpet#ate the change.

    Phase 91 Terminating the

    helping relationship4