NURS 7016 Leadership of Complex Health Care … or network etiquette, refers to the guidelines for...

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Instructor

See instructor information under “Faculty Information” in the table of contents.

Emails answered within 48 hours.

Catalog Course Description

This course synthesizes leadership theory, behaviors, and organizational models

within the context of the health care industry. Models of resource management,

change process, gap analysis, strategic planning, and performance excellence

are explored and applied. Based on these theories, models, and applications,

the student will put the DNP role precepts into practice across complex health

care organizations and systems.

PRE-REQUISITES: NURS 7000, NURS 7001, NURS 7005, NURS 7006, NURS 7011

Course Resources

NURS 7016 Leadership of Complex Health Care Systems and Organizations

REQUIRED TEXT:

Mackoff, B. (2011). Nurse Manager Engagement: Strategies for Excellence and Commitment. Sudbury, MA: Jones & Bartlett Learning LLC. ISBN: 13:978-0-7637-8533-8 Electronic Book Available

REQUIRED TEXT:

Grossman, S., Valiga, T. (2013). The New Leadership Challenge” Creating The Future of Nursing 4th ed. FA Davis: Philadelphia, PA

ISBN: 978-0-8036-2606-5 Electronic Book Available


Isaccson, W. (2014). The Innovators: How a Group of Hackers, Geniuses, and

Geeks Created the Digital Revolution. San Francisco, CA: Houghton Mifflin

Harcourt Publishing.

ISBN: 978147670869

ISBN: 978-1-47670871-3 e-book

Audio CD Book Available

Sare, M., & Ogilvie, L. (2010). Strategic Planning for Nurses: Change Management in Health Care. Sudbury, MA: Jones & Bartlett Learning LLC. ISBN: 978-0-7637-6617-7 Electronic Book Available

Lencioni, P. (2005).The Five Dysfunctions of a Team: A Field Guide for Leaders, Managers and Facilitators. Jossey-Bass Publishing. San Francisco, CA. ISBN: 0787976377 Electronic Book Available


RECOMMENDED READING:

Kaplan, R. & Porter, D. (1996). The Balanced Scorecard: Translating strategy into

action.

Boston. Harvard Business School Press.

Perrin, R. (2014). Pocket Guide to APA Style, 5th ed. Stamford, CT:

Wadsworth Cengage Learning.

ISBN: 978-1-285-42591-7

Stimpfel, A., Rosen, J., McHugh, M. (2014). Understanding the role of

professional practice environment on quality of care in Magnet and non-

Magnet hospitals. Journal of Nursing Administration,44(1),10-16.

Malcolm Baldrige 2013 – 2014 Health Care Criteria for Performance Excellence

http://www.nist.gov/baldrige/publications/purchase_criteria.cfm

ANCC Journey to Magnet Excellence

http://nursecredentialing.org/MagnetJourney

ANCC New Model for Magnet Program Recognition

http://nursecredentialing.org/MagnetModel

Additional Resources:

1) Computer with basic audio/video output equipment

2) Broadband (DSL, Cable, etc.) internet access

3) Operating System:

a. Windows 7 or later

b. MAC OS X Snow Leopard or later

4) Microsoft

a. Office 2007 or later

b. Microsoft Word

c. Microsoft Excel

d. Microsoft Powerpoint

e. PowerPoint (for required course documents

5) Web Browser

For security reasons you should always use the most current web browser

version and keep it updated. As such, version numbers are not listed below.

Microsoft Internet Explore

Google Chrome

Mozilla Firefox

Apple Safari

http://www.nist.gov/baldrige/publications/purchase_criteria.cfm

http://nursecredentialing.org/MagnetJourney

http://nursecredentialing.org/MagnetModel


Program Outcomes

Number Program Outcomes

A. Translate research findings to improve health care outcomes

B. Lead inter-professional teams to change health care delivery to meet

current and future health care needs

C. Influence systems and communities through Christian principles, service,

scholarship and population-based care

Course Outcomes

Number Course Outcomes

1. Appraise emerging trends in health care, practice issues and ethical

dilemmas that require re-tooling of care delivery methods and/or

outcomes

2. Interpret benchmarking, financial and/or productivity data to drive

performance, safety, and quality improvements

3. Summarize organizational and leadership behaviors that optimize

outcomes and performance across an organization or system

4. Analyze financial data in decision-making and resource allocation while

maintaining the balance of quality and fiscal acumen

5. Construct a gap analysis depicting health care quality, delivery and/or

access from the organizational view point and that of the consumer

6. Assess risks, benefits and opportunities of a health care system, practice

entity or unit to plan strategies for progression and sustainability

Netiquette

Netiquette, or network etiquette, refers to the guidelines for online

communication. Students who continue inappropriate behavior will be handled

through the existing processes used to address student conduct.

Student guidelines for online participation:

• Use appropriate language.

• Use correct spelling and grammar.

• Be willing to express your opinion and respect the opinion of others.

• Respond to others in a courteous, professional manner.

• Reread and think before you push the submit button.

• Do not hesitate to ask for feedback and always ask for clarification when

needed.


Be aware of the University’s Academic Dishonesty Policy. To review some

detailed guidelines on King’s Classroom Civility Policy, see pages 6 and 7 at:

http://students.king.edu/student-handbook/view/

Module Start and End

Each module begins on Monday and ends on Sunday at 11:59 pm Eastern time.

All assignments are due by the end day of each module.

Course Topic Outline – Course Schedule

*(Copy/Paste this example table for each of the weeks your course will run. Feel free to add rows

to each table for more assignments as necessary. The existing information included in the table

below is for example only.)

MODULE I

Week

One Assignments Topics Covered

Est.

Hours Due Date

Read

Read Chapter 1 in The

New Leadership

Challenge by

Grossman and Valiga

And Chapter 8 from

Strategic Planning for

Nurses by Michele

Sare and LeAnn

Ogilvie

Begin to read The

Innovators by Walter

Isaacson for book

review response week

14

The definition leadership and

characteristics of leaders

Distinguishing leadership from

management

3

End of week

1

Discuss

Results of personality

type tests and

leadership

characteristics skills

assessments

Discussion of small

groups’ application to

case studies

Type characteristics of

personality preferences

Leadership characteristics and

skill in recognizing leadership

traits and character

2

Wed night

and Sunday

night week

1 11:59 pm –

end of week

1

Knowledge

Check

Personality Type Test

Leadership

Characteristic Skills

Assessments

Discussion of type preferences

and application

http://students.king.edu/student-handbook/view/


Prepare

Begin work on the

long term project:

Model Strategic

Planning Process by

selecting team

members and entity

for strategic plan

Read The Innovators

by Walter Isaacson for

response during week

8

(Due Week 11, see project

requirements)

(DB week 14)

3

N/A, due

Week 8 and

week 11

MODULE I

Week

Two Assignments Topics Covered

Est.

Hours Due Date

Read


New Leadership

Challenge by

Grossman and Valiga

And Chapter 4 from


Nurses by Michele

Sare and LeAnn

Ogilvie

Selected Theories of

Leadership 4

End of week

2

Discuss Leadership theories,

application and utility

Leadership theory

application 2

Wed night

and Sunday

11:59 night

week 2

Knowledge

Check

Discussion board

response to individual

identification and

description of

selected leadership

theory, responding to

questions posted in

discussion forum

Leadership theories and

application

Prepare

Continue to work on

long term project:

Model Strategic Plan


requirements) 4

N/A, due

Week 11

MODULE I

Week

Three Assignments Topics Covered

Est.

Hours Due Date

Read


New Leadership

Challenge by

Grossman and Valiga




management

2 End of week

1


and Chapter 5 from


Nurses by Michele

Sare and LeAnn

Ogilvie

Discuss No Discussion Forum

this week

Knowledge

Check

Leadership theory

application paper 4

Sunday,

11:59 pm

Prepare

Continue to work on

long term project:

Model Strategic Plan


requirements) 3

N/A, due

Week 11

MODULE II

Week Four Assignments Topics Covered

Est.

Hours Due Date

Read

Read Chapters 1,2, 3

in Nurse Manager

Engagement by

Barbara Mackoff

Read Chapter 6 from


Nurses by Michele

Sare and LeAnn

Ogilvie

7 End of week

4

Discuss

Discussion Forum: Take

the Folllowship Style

Test on page 64

Chapter 3 in The New

Leadership Challenge

by Grossman and

Valiga. After scoring

the Followship Style

Test, comment on your

results, whether you

agree with the scored

outcome, and an

experience that

demonstrated some of

the characteristics

revealed by the test

1

Wednesday

night and

Sunday

night week

4, 11:59 pm

Knowledge

Check

Sunday,

11:59 pm


Prepare View resources on

Strategic Planning 2

End of week

4

MODULE II

Week Five Assignments Topics Covered

Est.

Hours Due Date

Read

Read Chapter 4 & 5 in

Nurse Manager

Engagement by

Barbara Mackoff

Read Chapter 7 from


Nurses by Michele

Sare and LeAnn

Ogilvie

7 End of week

5

Discuss

Examine your

organizational culture

from your perspective.

Respond to questions

on DB regarding your

current organizational

culture

4

Wednesday

night and

Sunday

night week

5 11:59 pm

Knowledge

Check

Sunday,

11:59 pm



End of week

5

MODULE II

Week Six Assignments Topics Covered

Est.

Hours Due Date

Read

Read Chapter 7 in

Nurse Manager

Engagement by

Barbara Mackoff

And Chapter 10 from


Nurses by Michele

Sare and LeAnn

Ogilvie

6 End of week

6


this week


Knowledge

Check

Submit gap analysis of

a disparity in health

care access, quality,

efficiency, cost

7

End of

week 6

Sunday,

11:59 pm



End of week

6

MODULE III

Week

Seven Assignments Topics Covered

Est.

Hours Due Date

Read

Read The Five

Dysfunctions of Team:

A Field Guide by

Patrick Lencioni

Sections 1 & 2

The

Strategic Planning Process

Attributes of a team and team

function

4 End of week

7

Discuss

Submit an example of

a scorecard based on

selected scenario

Managing strategy by using

scorecards 2

Wednesday

and Sunday

nights week

7 , 11:59 pm

Knowledge

Check

Prepare View supplemental resources

on scorecards 2

End of week

7

MODULE III

Week

Eight Assignments Topics Covered

Est.

Hours Due Date

Read

Read The Five


A Field Guide by

Patrick Lencioni

Sections 3 & 4




management

4 End of week

8

Discuss

Respond the questions

on Discussion Board

related to Walter

Isaacson’s bestselling

book The Innovators

2

Wednesday

and Sunday

nights week

8 , 11:59 pm

Knowledge

Check

Sunday,

11:59 pm


Prepare View supplemental resources

on scorecards 2

End of week

8

MODULE III

Week

Nine Assignments Topics Covered

Est.

Hours Due Date

Read

Read The Five


A Field Guide by

Patrick Lencioni: Team

Assessment pages 116

-117

4 End of week

9


this week

Knowledge

Check

Submit Evaluation of

Leadership Team 6

End of week

9 Sunday

night 11:59

pm

Prepare Team Assessment 4 End of week

9

MODULE

IV

Week Ten Assignments Topics Covered

Est.

Hours Due Date

Read


New Leadership

Challenge by

Grossman and Valiga

1 End of week

10

Discuss

Select one team

evaluation from peers,

and respond to

questions posted in

discussion forum,

regarding their team

evaluation

3

Wednesday

and Sunday

nights week

10 , 11:59

pm

Knowledge

Check

Sunday,

11:59 pm


Prepare

View supplemental

resources on Positive

Deviance

1 End of week

10

MODULE

IV

Week

Eleven

Assignments Topics Covered Est.

Hours Due Date

Read

Read Chapters 5 in

The New Leadership

Challenge by

Grossman and Valiga

1

Before

Wednesday,

11:59 pm

Discuss No DB this week

Knowledge

Check

Submit Long Term

Project: Model

Strategic Plan

12

End of week

11 Sunday

night 11:59

pm

Prepare

View supplemental


Deviance

1 End of week

11

MODULE

IV

Week

Twelve

Assignments Topics Covered Est.

Hours Due Date

Read

Read Chapters 6 in

The New Leadership

Challenge by

Grossman and Valiga

1 End of week

12

Discuss

Post team model

strategic plan on BB

Discussion Forum and

respond to posted

questions

4

Wednesday

and Sunday

nights week

12, 11:59 pm

Knowledge

Check

Each class member

will review and

comment of the

strategic plan of the

other team,

responding to

questions posted in

Blackboard and

providing support for

responses.

Sunday,

11:59 pm


Prepare

View supplemental


Deviance

1 End of week

12

MODULE V

Week

Thirteen Assignments Topics Covered

Est.

Hours Due Date

Read

Read Chapters 8 & 10

in The New Leadership

Challenge by

Grossman and Valiga

1.5 End week

13

Discuss No DB this week

Knowledge

Check

Submit presentation

on a trend that is

currently, or in the

future, will require re-

engineering of some

aspect of health care

5

End of week

13 Sunday

night 11:59

pm

Prepare

Submit Presentation on

pivotal trend in health

care

Sunday

night 11:59

pm end of

week 13

MODULE V

Week

Fourteen Assignments Topics Covered

Est.

Hours Due Date

Read


New Leadership

Challenge by

Grossman and Valiga

1.5 End of week

14

Discuss

All students will post

their presentation on a

pivotal trend in health

care on Learner’s

Café.

Identify the single

health care trend you

find most compelling

and impacting health

most significantly, and

respond to questions

on DB.

The future of health care and

nursing/health care leadership.

Trends impacting and shaping

the future of health care.

Wed night

and Sunday

night week

14 11:59 pm


Knowledge

Check

Response to discussion

forum

Prepare

Complete course

evaluation and peer

evaluation for team

members on for long

term project

Screen Cast: “Concluding

Thoughts”

YouTube: Wag Dodge’s

Escape Fire at Mann Gulch

1949, narrated by Don Berwick

Captain Michael Abraschoff

and the Benfold

3 End of week

14 11:59 pm

Evaluation Methods

Below is a listing of assignments that comprise the 100% possible for this course.

Assignment Grade

Presentation: Leadership Team Assessment 10%

Presentation: A Defining Emerging Trend in Health Care 10%

Discussion Forums 20%

Leadership Theory Application Paper 20%

Gap Analysis of Selected Disparity in Health Care

Access/Delivery /Quality

20%

Long Term Project: Strategic Planning Model 20%

Total (hitting the tab button in the next cell will provide another row following this one) 100 %

*All assignments are to be completed by the due date. Assignments submitted

after the due date will be graded as stated in the specific grading rubric and/or

grading guidelines for the assignment. Assignments submitted late and not

rubric-guided may receive a minimum 10% reduction in the earned grade per

day. Students are responsible to communicate with the instructor prior to any

unavoidable and legitimate absence and discuss options for make-up work.

Making up a missed assignment is at the discretion of the instructor and may be

in an alternate format and at a time and date of the instructor’s designation.

Course Policies

Attendance


In an accelerated learning model, interaction is foundational to synergy. Therefore, for

the model of experiential learning to work, attendance must be mandatory. We

recognize there is always the unexpected in the midst of adult life. Absences must be

cleared in advance with your professor, who may set up a special meeting time, apart

from class time, to cover learning objectives for that class. More than one absence per

course or excessive absences in the program may be grounds for course failure

and/or administrative withdrawal from the program. Attendance records are essential

to comply with regulations established by the Veterans’ Administration or recipients of

VA benefits or federally insured student loans. If long term medical, family, or

employment concerns develop, the student needs to contact their Student Support

Specialist and Professor immediately. The Student Support Specialist will assist the

student in addressing non-academic matters related to their program. The Professor will

assist the student in addressing academic matters related to their program. (*Non-

participation in a course for one week is considered equivalent to an absence.)

Participation

Participation in an online course is derived from the learner completing course

assignments not limited to weekly discussions, weekly assignments, tests,

individual and/or group projects, etc. (Non-participation in this course can and

will affect the learner's final grade.)

Discussion Boards

Students are expected to actively participate in the discussion board each

week, if applicable. Students are required to post an initial 250-word response

to the discussion board prompt(s) no later than Wednesday at 11:59pm of the

current week's discussion board. Then each student must respond to the initial

postings of at least two classmates, asking reflective questions and critically

commenting on their ideas to extend the conversation.

King University Email Policy

King University Faculty and Students are required to use their King University

email for all King University business correspondence. This requirement includes

electronic correspondence with King University personnel and students in the

course room. The use of personal or work email accounts for University related

business is not permitted.

Grading Scale The school of nursing calculates grades as A, A-, B+, B, B-. C+, C, C-, D, or F. Doctoral

nursing majors must earn a “B” or higher in all NURS courses to maintain an overall GPA

of 3.0/4.0 scale. In the DNP program a grade of “B-“or below is failing.

The numerical values for the school of nursing grade scale are:


4.0 = A = 95 – 100 2.3 = C+ = 78 – 79

3.7 = A- = 90 – 94 2.0 = C = 75 – 77

3.3 = B+ = 88 – 89 1.7 = C- = 70 – 74

3.0 = B = 85 – 87 1.0 = D = 65 – 69

2.7 = B- = 80 – 84 0.0 = F = 64 or below

Consistent with the King University SON policy, individual assignment grade

calculations are carried out to the .00 place. Final course grade calculations are

NOT rounded up.

FINAL COMPREHENSIVE COMPETENCY ASSESSMENT:

All students seeking a degree from King University are required to demonstrate

competency in their major field. DNP students will demonstrate satisfactory

completion of the competencies outlined in the AANC DNP Essentials in addition

to the DNP student outcomes. These competencies will be demonstrated by

successful completion of the translational research project. The project will be

evaluated against a rubric and will be pass/fail. Students with more than one

major must demonstrate competency in each of their major fields. Major Field

GPS students will complete the assessment in the semester that they graduate.

All students will have to pass according to the minimum requirement of their

department. Any student who does not meet the required (Pass) of their

comprehensive assessment of their major field will not graduate until the

requirement has been met.

King University Honor Code

On my honor, I pledge to abide by the King University policies described in the

Student Handbook. I understand that students of King University are to be

honest in words and actions, in particular, not to lie, cheat, plagiarize, or steal. I

pledge to conduct myself in a manner based on Christian values and to require

the same of fellow students. I understand that a violation of this Honor Code

may result in my appearance before the Honor Council.

*Academic Dishonesty and Academic Sanctions are addressed in detail in the

King University Student Handbook. These sections are applicable to all King

University courses and students.

Accommodation of Special Needs

If you are a student with a disability and desire assistance or accommodation,

please notify the instructor prior to the second class meeting.


Changes

The instructor will notify students in writing in a timely manner of any changes to

this syllabus.

NURS 7016 Leadership of Complex Health Care … or network etiquette, refers to the guidelines for...

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