NTT Europe - Business Continuity for Startups

Business Continuity.. in 15 minutes.. in 15 minutes

Daniel Eberhardt | Solution Consultant @NTT Europe Online GmbH

Daniel Eberhardt | Solution Consultant | www.ntteuropeonline.de Topic: Business Continuity – in 15 minutes


Business Continuity


YOUR business process

Your Business – ActivityYour Business – ActivityBusinessprocessBusinessprocess



Risk-/Analysis

(ex. Marketshare,Image/Brand,

Revenue, Compliancy)

Risk-/Analysis



Qualityassurance

(ex. Release-,Capacity-, Change-,

Service-Management)

Qualityassurance


Service-Management)

ProcessProcess




Risk-/Analysis



Risk-/Analysis



Qualityassurance


Service-Management)

Qualityassurance


Service-Management)

Availability

(ex. Redundancy,HA, Failover,

Security, DR, 99,xy)

Availability



Recovery

(ex. Backup, MTTR)

Recovery

(ex. Backup, MTTR)

ProcessProcess TechnologyTechnology



Your Business – ActivityYour Business – Activity


Risk-/Analysis



Risk-/Analysis



Qualityassurance


Service-Management)

Qualityassurance


Service-Management)

Availability



Availability



Recovery

(ex. Backup, MTTR)

Recovery

(ex. Backup, MTTR)

ProcessProcess TechnologyTechnology

systemfailure

Features

badcode

dataloss

success

attacks

BusinessprocessBusinessprocess

#user

Daniel Eberhardt | Solution Consultant | www.ntteuropeonline.de Topic: Business Continuity – in 15 minutesSlide 8

Processes


Service Infrastructure

Processes (Professional Services)

ReleaseManagement

ChangeManagement

AssetManagement

Etc.

Portal

Booking System Shop

CRMForum

Mobile App

ISO

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Sec

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LA

Process Layer – Managing Infrastructure and Service to the Customer


Application Lifecycle Management (ALM) / Release Management


Example: ALM / Release Management


• Monitoring of service application

• Reporting (regulary based on individual needs)

• Continuous service improvement planning

• Proactive capacity planning

• IT Service planning

• Dedicated monitoring of event or campaign

Business Continuity Provisioning

Daniel Eberhardt | Solution Consultant | www.ntteuropeonline.de Topic: Business Continuity – in 15 minutesSlide 15

Technology


Site-Redundanzen:High Availability / Failover at one site, mix of dedicated and shared – convenientHigh Availability / Failover at one site, dedicated – less expensiveFull GEO or Skeleton; multi site redundancy – most expensive

Site-Redundanzen:High Availability / Failover at one site, mix of dedicated and shared – convenientHigh Availability / Failover at one site, dedicated – less expensiveFull GEO or Skeleton; multi site redundancy – most expensive

Availability


Failover/Cluster – OS Level• Linux-Cluster (RHCS)• Windows-Cluster

Failover/Cluster – OS Level• Linux-Cluster (RHCS)• Windows-Cluster

Availability


Failover/Cluster – Application Level• App-Cluster• DB-Cluster• DB-Replication

Failover/Cluster – Application Level• App-Cluster• DB-Cluster• DB-Replication

Availability


Failover/Cluster usingVirtualization Technology• Failover (HA)• vMotion• DRS

Failover/Cluster usingVirtualization Technology• Failover (HA)• vMotion• DRS

Availability


?Choosing the right Technology

!

?Choosing the right Technology

!

Availability


Loadbalancer – underestimated Technology

• Local (Service) Failover if a server-service strikes• Global Failover if a site failes

Btw. Support for session-stickiness, SSL-offloading, SSL-accelerating and DoS Protection

Loadbalancer – underestimated Technology

• Local (Service) Failover if a server-service strikes• Global Failover if a site failes

Btw. Support for session-stickiness, SSL-offloading, SSL-accelerating and DoS Protection

Availability


Content Deliver Network

• extends the network• flexible ressource• cope with immense ccs• GEO load balancing• Global Failover if an origin site failes

Content Deliver Network

• extends the network• flexible ressource• cope with immense ccs• GEO load balancing• Global Failover if an origin site failes

Availability


• Consistent Backup per SnapShot or BackupClient of (Virtual) Server and Databases

• Backup on Tape Backup of Server Configuration Longterm Backup of Data Encryption (host based or backup-roboter based)

• Backup on Disk Shortterm local Backup of Volumes and Databases Rightmanagement for instant Recovery do it on you own - no

Ticket or Supportrequest needed Immense Shorted MTTR

• Offsite Storing Regulary physicale Location Shift

• Multilevel Backup Concepts

Recovery – Backup


SnapShot Technology

SnapMirror Technology

SnapVault Technology

SnappManager Technologies

Recovery – Storage Networks


Storage & Backup & Recovery

The appropriate recovery concept determines about the time it takes until systems run again and data systems are restored.


NTT Communications provides a broad range of global networks, management solutions and IT services to customers worldwide. The company is renowned for reliable, high-quality security, hosting, voice, data and IP services, as well as expertise in managed networks and leadership in IPv6 transit technology.

NTT Communications provides a broad range of global networks, management solutions and IT services to customers worldwide. The company is renowned for reliable, high-quality security, hosting, voice, data and IP services, as well as expertise in managed networks and leadership in IPv6 transit technology.

deberhardt

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NTT Europe - Business Continuity for Startups

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