NTT DATA’s Global Business · Nov. 2013 Jul. 2015 Consolidated sales Global sales Nov. 2016 All...
Transcript of NTT DATA’s Global Business · Nov. 2013 Jul. 2015 Consolidated sales Global sales Nov. 2016 All...
© 2017 NTT DATA Corporation
December 4th, 2017
NTT DATA Corporation
Kaz Nishihata
NTT DATA’s Global Business
© 2017 NTT DATA Corporation 2
Where We Are Now
© 2017 NTT DATA Corporation 3
Global Business As The “Growth Driver” For NTT DATA …
9.5 15.6 18.3 60.9 70.0 101.5219.2 244.9
314.5
464.5519.6
603.3
908.0907
1,050 1,0741,139 1,143 1,162
1,251 1,302 1,344
1,5121,615
1,732
2,060
FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017E
Jan. 2008
Oct. 2008Jul. 2010
Dec. 2010
Jun. 2011
Jan. 2014
Nov. 2013
Jul. 2015
Consolidated
sales
Global sales
Nov. 2016
All numbers in 1 billion JPY
© 2017 NTT DATA Corporation 4
Exceeding Global Revenue and EBITA% against original plan
5.1%
5.4%
6.1%
0
1,000
2015 2016 2017(plan)
(Oku-yen)
(Fiscal Year)
Excl. Acquisition
related costs
520Billion yen
600Billion yen
910Billion yen
© 2017 NTT DATA Corporation 5
Our Global Coverage
110,000+Professionals
219Cities
NA: 18,000
LatAm: 8,500
Japan: 34,500
EMEA: 22,500
India: 21,000
China: 3,000
APAC: 2,500
53Countries and Regions
: One Thousand of People
© 2017 NTT DATA Corporation 6
Ranking in the Global Market – Before Dell Services joined for a full year
0
10,000
20,000
30,000
40,000
50,0005.3%
Share 2.0%
3.8%
2.8%2.6%
1.9%
1.7%1.5%
1.4% 1.4% 1.4% 1.3% 1.2%
No.9
2.1%
Sales(in million US$)
1.9%
Estimated former Dell Services 12month
revenue in FY15
1.7%
Graph created by NTT DATA based on Gartner Research, Gartner Market Share: IT Services, 2016, 19 April 2017All statements in this report attributable to Gartner represent NTT DATA's interpretation of data, research opinion or viewpoints published as part of a syndicated subscription service by Gartner, Inc., and have not been reviewed by Gartner. Each Gartner publication speaks as of its original publication date (and not as of the date of this presentation). The opinions expressed in Gartner publications are not representations of fact, and are subject to change without notice.
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Ranking by Region – Before Dell Services joined for a full year
EMEA&LATAM
0
10,000
20,000
0.9%
Share 2.0%
No. 20
0
10,000
20,000North America
Share 2.0%
No.37
1.3%
Estimated former Dell
Services 12month
revenue in FY15
#180.7%
Graph created by NTT DATA based on Gartner Research, Gartner Market Share: IT Services, 2016, 19 April 2017All statements in this report attributable to Gartner represent NTT DATA's interpretation of data, research opinion or viewpoints published as part of a syndicated subscription service by Gartner, Inc., and have not been reviewed by Gartner. Each Gartner publication speaks as of its original publication date (and not as of the date of this presentation). The opinions expressed in Gartner publications are not representations of fact, and are subject to change without notice.
© 2017 NTT DATA Corporation 8
Actions To “Ascend” Our Global Business
© 2017 NTT DATA Corporation 9
3 Key Pillars Define Our Actions to “Ascend”
Trusted Global Innovator
Global 1st Stage
25%
Revenue Outside
Japan
Develop foundation for international business. Expand geographic coverage.
50%
Global
SynergyDrive growth through increased
collaboration across NTT DATA & Group
companies.
Local
PresenceEstablish a strong local presence, while
enabling clients to benefit from the
global NTT DATA.
Global 2nd Stage
Recognized
Global BrandPromote a unified brand with
worldwide recognition as a Global
IT Innovator.
NTT DATA: ASCEND
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North America45%
Western Europe27%
Japan 11%
Mature APAC6%
Greater China3%
Latin America3%
Emerging APAC2%
All Others3%
IT Service Market Size and Growth
IT Services Market in 2016YR: $0.9 trillion IT Services Growth (2016-2021) CAGR
10.4%
9.8%
7.0%
5.2%
5.0%
4.5%
2.7%
1.0%
4.7%
0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0%
Emerging APAC
Greater China
Latin America
All others
North America
Western Europe
Mature APAC
Japan
Total Market
The Graphs created by NTT DATA based on Gartner Research, Gartner: Forecast: IT Services Worldwide by Geography, 2015-2021, 3Q17 Update, 21 September 2017All statements in this report attributable to Gartner represent NTT DATA's interpretation of data, research opinion or viewpoints published as part of a syndicated subscription service by Gartner, Inc., and have not been reviewed by Gartner. Each Gartner publication speaks as of its original publication date (and not as of the date of this presentation). The opinions expressed in Gartner publications are not representations of fact, and are subject to change without notice.
© 2017 NTT DATA Corporation 11
Significant Local Presence in 5 Counties
Japan
#2 9.3%
Spain
#6 3.6%
Germany
#7 2.5%
Italy
#9 2.7%
Chile
#7 3.0%
Global Business
The Graph created by NTT DATA based on Gartner Research, Gartner Market Share: IT Services, 2016, 19 April 2017, (IT Service Market Share, sorted by country)All statements in this report attributable to Gartner represent NTT DATA's interpretation of data, research opinion or viewpoints published as part of a syndicated subscription service by Gartner, Inc., and have not been reviewed by Gartner. Each Gartner publication speaks as of its original publication date (and not as of the date of this presentation). The opinions expressed in Gartner publications are not representations of fact, and are subject to change without notice.
© 2017 NTT DATA Corporation 12
NTT DATA Revenue Growth – Compared to Key Competitors
’11-’15 CAGR:5%
$0B
$5B
$10B
$15B
$20B
$25B
$30B
$35B
$40B
1 2 3 4 5
Global
Source: Annual Report of each company
$0B
$5B
$10B
$15B
$20B
$25B
$30B
$35B
$40B
1 2 3 4 5
Global
’11-’15 CAGR:27%
$0B
$5B
$10B
$15B
$20B
$25B
$30B
$35B
$40B
1 2 3 4 5
Global
’11-’15 CAGR:19%
$0B
$5B
$10B
$15B
$20B
$25B
$30B
$35B
$40B
1 2 3 4 5 6
Global w/o Japan
+Dell
’11-’17 CAGR:18%
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Category Report Ranking Trend
Healthcare
Everest PEAK Report 2016 - Everest Group PEAK Matrix for
Provider IT ServicesLeader
Everest PEAK Report 2017 - Everest Group PEAK Matrix for
Healthcare Payer IT ServicesLeader
Everest PEAK Report 2016 - Everest Group PEAK Matrix for
Healthcare Payer BPOLeader
SAP
NelsonHall - NEAT Vendor Evaluation for SAP HANA and S/4HANA
ServicesLeader
HfS Blueprint - SAP Success Factors Services 2017 Winner’s Circle
Professional ServicesIDC Market Scape: Worldwide Cloud Professional Services 2016
Vendor AssessmentLeader
ITO
Workplace
Services
Everest Workplace Services – Market Trends and PEAK Matrix™
Assessment: “End Users are no Less than Customers!”
Leader & Star
Performer
ISG Provider Lens™ Quadrant Report - Digital Workplace Services Leader
CloudHfS Blueprint - IT Infrastructure Management and Enterprise Cloud
Services 2017Winner's Circle
Elevating Our Position By Key Market Analysts
= First time to be included in the report= Upward movement in the report
(Leaders Position Only)
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Making Progress Building Our Brand
Global TV audience
exposure as proud IT
Patron for golf’s oldest
Major Championship
also provides a white
glove VIP client
experience for targeted
global accounts.
Global program to build
awareness for NTT
DATA & preference for
our portfolio of offerings
to drive profitable
growth (Dreamforce,
Sapphire, Mobile World
Congress).
Establish credibility as a
global brand & build
awareness for growth in
our Digital portfolio
through global
advertising campaigns:
TV, Publications,
billboards (India).
Events Advertising
Official IT partner &
proud sponsor of Chip
Ganassi Racing, one of
the winningest teams
across INDYCAR,
NASCAR and sports car
racing providing unique
client experiences,
brand visibility and PR.
Reputation
management and
positioning of our global
brand, executives,
subject matter experts,
and point of view on key
industry topics.
Media &
Analyst Relations
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Increasing Wallet Share with More Clients
0
10
20
30
40
50
60
70
FY2012 FY2013 FY2014 FY2015 FY2016
# of Clients over $50 Million in Net Revenue
(# of clients)
Over $100 Millionsor ¥10 Billions
Over $75 Millionsor ¥7.5 Billions
Over $50 Millionsor ¥5.0 Billions
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Well-Balanced Global Delivery Center
INDIA
Philippines
Malaysia
Morocco
Germany
Italy
Romania
TurkeyChina
Vietnam
USA
Mexico
Panama
Spain
Chile Argentina
Brazil
PeruColombia
Canada
(dev/svc)
(dev)
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Prioritize Solution Investments in the High Growth Digital Area
2014 2020E 2025E
CAGR
3–4%
2,750
3,440–3,560
3,950–4,160
10%
90%
35%
65%
60%
40%
This charts and figures are created by NTT DATA based on multiple sources
1 Digital Technologies include Social Media, Mobile Applications, Big Data/Analytics, Cloud (IaaS, SaaS, BPaaS) and Information Security
2 Traditional Technologies include Custom ADM, SI, BPO, IMS, Hardware, Packaged Software and Telecom Services
Digital
Technologies1
Traditional
Technologies2
[$Billion]
© 2017 NTT DATA Corporation 18
Examples of Business Innovation & Growth Initiative
AI – Autonomics and Virtual Assistant
Expanding Autonomics, Robotic Process
Automation and Digital Agents to reduce
costs and improve the client experience
through natural language processing,
machine learning and cognitive intelligence.
Digital, IoT & Analytics
As-a-Service Platforms Consulting
Expanding our digital solutions to
bring rapid client impact
Accelerating analytical solutions to
provide direct client impact.
Taking IoT from experiment to
solutions.
Expanding our BPO components (Process
Management, RPA and Analytics), to
provide a full As-a-Service model.
Providing RPA as a Service, separate from
BPO
Highly qualified consultants focused on
accelerating client transformation
through innovation to help NTT DATA
Services and our clients take advantage
of these evolving technologies
Global Team - 10,500
=Human -
8,500 +Robots –
2,000
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hitoe
hitoe® wear
Transmitter
Measurement of vital signs
Data transmission via smartphone to
the server for analyses
Visualization on smartphone
hitoe®, an easily wearable technology capable of measuring users’ vital
signs and visualizing their physical conditions in various ways.
Smartphone
Server Heart rate /
Electrocardiographic waveform*
*for healthcare purpose
Myoelectric waveform
nervous relax
Autonomic nervous system
balance
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Global Talent Management
• 15,000+ participants at 600+ workshops
across more than 100 cities(the half from outside Japan)
• Onboarding Video
• Values Ambassador
• Values Talk
• The first ever global survey in 2015
with 30,000 participants (69% of target)
Values WeekEmployee Engagement Survey
“One Voice”
Women’s Initiative @ NTT DATA
2017
targeting 75,000 in 30 counties in 11 languages
• Not a CSR topic but
business agenda
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Global Talent Management
Global Conference
• NTT DATA leaders meet together to discuss our business strategy twice a year.
• At the last conference in Oct. 2017, 150+ global leaders gathered in Bangalore, India for 2 days session
© 2017 NTT DATA Corporation 22
Expected Our Behavior to Reflect These Perspectives
View from the moon
Respect the differences
Build trust by communicating
with “LOVE”
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