NSW Renal Supportive Care€¦ · Renal Supportive Care (RSC) has emerged as a formal approach to...
Transcript of NSW Renal Supportive Care€¦ · Renal Supportive Care (RSC) has emerged as a formal approach to...
NSW Renal Supportive Care Annual Report
January – December 2017
Renal Network
ACI Renal Supportive Care Working Group, Annual Report April 2018 i
AGENCY FOR CLINICAL INNOVATION
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Produced by: Renal Support Care Working Group
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© Agency for Clinical Innovation 2018
The Agency for Clinical Innovation (ACI) works with clinicians, consumers and managers to design and
promote better healthcare for NSW. It does this by:
service redesign and evaluation – applying redesign methodology to assist healthcare providers and
consumers to review and improve the quality, effectiveness and efficiency
of services
specialist advice on healthcare innovation – advising on the development, evaluation and adoption of
healthcare innovations from optimal use through to disinvestment
initiatives including guidelines and models of care – developing a range of evidence-based healthcare
improvement initiatives to benefit the NSW health system
implementation support – working with ACI Networks, consumers and healthcare providers to assist
delivery of healthcare innovations into practice across metropolitan and rural NSW
knowledge sharing – partnering with healthcare providers to support collaboration, learning capability
and knowledge sharing on healthcare innovation and improvement
continuous capability building – working with healthcare providers to build capability
in redesign, project management and change management through the Centre for Healthcare
Redesign.
ACI Clinical Networks, Taskforces and Institutes provide a unique forum for people to collaborate across
clinical specialties and regional and service boundaries to develop successful healthcare innovations.
A priority for the ACI is identifying unwarranted variation in clinical practice and working in partnership
with healthcare providers to develop mechanisms to improve clinical practice
and patient care.
www.aci.health.nsw.gov.au
ACI Renal Supportive Care Working Group, Annual Report April 2018 ii
Executive summary
Renal Supportive Care (RSC) has emerged as a formal approach to addressing the gaps in care for
patients with chronic kidney disease being treated conservatively, and for those receiving renal
replacement therapies but experiencing persistent symptoms. The RSC Working Group was
established by the Agency for Clinical Innovation (ACI) to oversee the development, implementation
and evaluation of RSC services across the state in 2013.
To facilitate RSC services each Renal Unit in New South Wales was linked to one of three hubs (St
George Hospital, Nepean Hospital and John Hunter Hospital). The hubs provide education, mentoring
and ongoing support to the units within their network so that these Units can then provide expert RSC
for their patients. Renal Units have been funded to employ nursing and allied health staff to support
this program. A database was distributed to all units to ensure a standardised framework to collect
data for the State-wide RSC Key Performance Indicators. This forms the basis of this report. The
findings are of great interest and reflect an ongoing commitment to these patients; response rates for
several of the performance measures are lower than desired and this needs be taken into account
when interpreting the data below.
Summary of findings for the year Jan-Dec 2017:
1021 new patients were managed through the RSC program across NSW.
The average age of all patients seen by RSC services in NSW is 76 years.
59% of RSC patients were male.
54% were on a conservative non-dialysis pathway, 37% were on dialysis, and a small
proportion (9%) were on a pre-dialysis or undecided pathway.
30% of patients died.
54% of patients who withdrew from dialysis had their end of life care managed by the Renal
Supportive Care Service.
10% of NSW chronic dialysis patients were seen by the RSC program for symptom
management.
53% of conservative patients and 58% of renal replacement therapy patients had an
improvement in their symptoms (i.e. a reduction in their iPOS score) between their first and
most recent appointment, on average about 4 months.
66% of conservative patients and 63% of renal replacement therapy patients had an improved
or stable functional status between their first and most recent appointment.
25% of conservative patients and 33% of renal replacement therapy patients had an
improvement in their nutritional status between their first and most recent appointment. 55% of
conservative patients and 40% of renal replacement therapy patients maintained their
nutritional status between their first and most recent appointment.
22% of conservatively managed patients and 26% of renal replacement therapy patients who
attend Renal Supportive Care services had an Advance Care Plan documented.
55% of patients attending Renal Supportive Care services had been consulted by a Dietitian.
55% of patients attending the Renal Supportive Care Service had been consulted by a Social
Worker.
ACI Renal Supportive Care Working Group, Annual Report April 2018 iii
This program continues to grow; it is pleasing to see many Units bringing their own initiatives to
RSC and it is apparent that young nephrologists are embracing this program. Hopefully they will
continue to become skilled in such management. Finally, data capture and analysis will be crucial
to understanding the outcomes of this program and ensure we are doing the best job possible for
these patients and their families. We are seeking better ways to achieve this into the future.
I would like to thank Anna Hoffman for her huge effort in bringing this report together, a task that
she does voluntarily. I would also like to thank the hundreds of doctors, nurses, allied health and
administrative staff in NSW who care for these patients every day. I remain excited about the early
success of this program, which has really only been in place for 2-3 years; I believe that it will only
continue to grow as it rapidly becomes part of standard nephrology practice.
Prof. Mark Brown
Chair, ACI Renal Supportive Care group
ACI Renal Supportive Care Working Group, Annual Report April 2018 iv
Contents
Executive summary ...................................................................................................................... ii
NSW Renal Units ........................................................................................................................... 1
St George Hub ................................................................................................................................ 1
Nepean Hub .................................................................................................................................... 1
John Hunter Hub ............................................................................................................................. 1
Introduction ................................................................................................................................. 2
Allocation of RSC funding across renal units/LHDs, 2017-18 ................................................... 3
Performance measures ................................................................................................................ 4
Renal Supportive Care Research Projects-2017 ....................................................................... 25
Concord Hospital .......................................................................................................................... 25
Royal North Shore Hospital ........................................................................................................... 25
Orange Base Hospital ................................................................................................................... 25
Liverpool Hospital ......................................................................................................................... 26
St George Hospital ........................................................................................................................ 26
Section 2: NSW Renal Supportive care Cumulative Report July 2015 - December 2017 ...... 27
Introduction ................................................................................................................................... 27
Summary of findings ..................................................................................................................... 27
Summary of NSW State averages for each KPI ........................................................................ 28
Percentage of patients with improved symptoms –2016-17 .......................................................... 36
Percentage of patients with improved/ stable Functional status –2016-17 .................................... 38
Patients with repeated SGA scores ............................................................................................... 40
Percentage of patients with any improvement in nutrition assessment–2016-17 ........................... 41
Appendices ............................................................................................................................... 48
Appendix 1: Charlson Co-morbidity Score..................................................................................... 48
Appendix 2: IPOS ......................................................................................................................... 50
Appendix 3: Karnofsky .................................................................................................................. 52
Appendix 4: SGA 7 point ............................................................................................................... 53
Appendix 5: Patient and Carer satisfaction surveys ...................................................................... 55
ACI Renal Supportive Care Working Group, Annual Report April 2018 1
NSW Renal Units
St George Hub
• Concord Hospital
• Royal Prince Alfred Hospital
• St George and Sutherland Hospitals
• Prince of Wales Hospital
• Wollongong Hospital (includes Wollongong Satellite, Shellharbour and Shoalhaven)
• Royal North Shore Hospital (includes Mona Vale Satellite unit)
• Orange Base Hospital (includes Bathurst Hospital)
• Dubbo Hospital
• St Vincent’s Hospital
• Broken Hill Hospital - data not available
Nepean Hub
• Western Renal Network (includes Nepean Hospital, Penrith Community Dialysis centre,
Auburn Satellite unit, Blacktown Hospital, Westmead Hospital)
• Liverpool Hospital (includes Bankstown Hospital, Campbelltown Hospital and Fairfield
Hospital)
• Goulburn Hospital (Includes Moruya Hospital)
• Wagga Wagga Base Hospital (includes Griffith Hospital)
John Hunter Hub
• Gosford Hospital (includes Gosford Satellite unit)
• Lismore Hospital (includes Ballina Hospital and Grafton Hospital)
• Port Macquarie Hospital (includes Kempsey Renal Units)
• Coffs Harbour Hospital
• John Hunter Hospital (includes Wansey Dialysis Centre and Singleton Dialysis Unit,
Muswellbrook Dialysis Unit, Maitland Dialysis Unit).
• Tamworth Hospital (includes Inverell District Hospital)
• Taree Hospital
ACI Renal Supportive Care Working Group, Annual Report April 2018 2
Introduction
This report summarises the RSC data provided by Renal Units across NSW for new referrals to
the service between January 2017 and December 2017. RSC Service commencement dates for
each unit are shown in Table 1.
Start dates are based on activity data submissions.
Hospital Start date
St George Hub
Concord Hospital Aug-15
Royal Prince Alfred Hospital Nov-15
St George/ Sutherland Hospital Mar-09
Prince of Wales Hospital Jan-16
Wollongong Hospital Mar-16
Royal North Shore Hospital Nov-15
Dubbo Base Hospital Sep-16
Orange Base Hospital Apr-16
Broken Hill Hospital Jul-15
St Vincent’s Hospital Sep-15
Nepean Hub
Western Renal Network (Nepean) Dec-15
Liverpool Hospital Jul-15
Wagga Wagga Base Hospital Jul-15
Goulburn Hospital Jan-16
John Hunter Hub
Gosford Hospital Jan-16
Lismore/ Ballina/ Grafton Hospital Feb-16
Port Macquarie/ Kempsey Hospital Feb-16
Coffs Harbour Hospital Feb-16
John Hunter Hospital Maitland Hospital Muswellbrook Hospital Singleton Hospital Wansey Dialysis Centre
Feb-16
Tamworth Hospital Inverell Hospital
Jun-16
Taree Hospital May-16
Table 1: Renal Supportive Care Service commencement dates
ACI Renal Supportive Care Working Group, Annual Report April 2018 3
Allocation of RSC funding across renal units/LHDs, 2017-18
The majority of Renal Units have now employed staff (nurses, dietitians, social workers) and have identified an existing Nephrologist as a clinical leader for RSC in their Unit; some have been fortunate enough to also engage existing Palliative Care physicians in their programs. Flexibility within these appointments has been key as the staff profile for RSC in one Unit may not suit that of another and there are differing needs between metropolitan and rural centres. Some Units have been fortunate to gain additional funding through the Leading Better Value Care, program. More information about LBVC can be found at http://collaborate.aci.health.nsw.gov.au/lbvc/rsc
ACI Renal Supportive Care Working Group, Annual Report April 2018 4
Performance measures
The ACI Renal Supportive Care working group, a sub-group of the ACI Renal Network, developed
a set of seven indicator groups including demographic data and 11 performance measures:
Group name Number Demographic details
Demographics 1a Age
1b Co-morbidity
1c Gender
1d Indigenous Status
Group name Number Indicator name
Appropriateness
2a Number of conservatively managed Stage 4 or 5 CKD patients seen by the RSC service
2b % chronic dialysis patients withdrawing from dialysis seen by the RSC service
2c % chronic dialysis patients who are seen by the RSC service for symptom management
Effectiveness
3a Change in Symptom burden
3b Change in Functional Status
3c Change in Nutritional Status
Experience
4a Patient satisfaction
4b Family/ carer satisfaction
Safety/ Appropriateness
5 Patient's wishes for End of Life care documented and available
Appropriate Nutritional Management
6 % consulted by a dietitian for Nutritional assessment
Appropriate Social Work Management
7 % consulted by a Social Worker for Social Work assessment
Table 2: Renal Supportive Care performance measures
ACI Renal Supportive Care Working Group, Annual Report April 2018 5
KPI 1: Demographic Data NSW averages
Definitions: 1a. Age: The average age of all patients seen by the RSC Service 1b. Co-morbidity Measure - Reported as the average Charlson Co-morbidity Index (CCI) for each unit. The CCI is used to measure patients’ comorbid conditions. Each condition is assigned a score of 1, 2, 3, or 6, depending on disease severity. A score for the patients’ age is also included. Scores are added together to provide a total CCI (maximum score, i.e. highest co-morbidity = 39) (Appendix 1) 1c. Gender 1d. Indigenous Status
76 years
7
59% Male
5%
The St George Hub is the largest with 462 new patients seen in 2017 compared with 281 in the
Nepean Hub and 278 in the JHH Hub. Mean age was similar, about age 76, and just over half of
each cohort were receiving conservative care.
ACI Renal Supportive Care Working Group, Annual Report April 2018 6
HUB Hospital
ID
No. New patients seen
by Renal Supportive
Care Service
% Male
% Indigenous
Average Age (yrs)
% Conservative Care patients
% Deaths
Average Charlson Co-morb.
Score
STG HUB
105 34 47 0 73 50 6 7
108 33 73 0 78 73 24 8
111 15 60 0 79 60 40 10
112 179 65 1 79 47 30 7
114 27 70 0 77 19 30 9
115 33 61 0 81 70 24 9
117 41 54 0 79 29 22 6
122 37 57 24 63 16 5 7
124 63 63 11 77 89 11 7
STG HUB 462 62 4 77 51 23 7
NEP HUB
202 27 59 7 75 52 41 8
203 125 56 3 71 52 36 7
209 118 56 1 79 61 40 8
213 11 73 9 68 18 18 7
NEP HUB 281 57 3 75 54 37 7
JHH HUB
301 38 61 0 83 84 47 9
306 106 54 13 72 37 36 8
312 16 50 0 81 63 25 8
313 13 54 0 83 77 38 8
315 23 48 4 78 39 43 6
317 20 65 15 75 35 45 7
320 62 61 6 81 90 23 7
JHH HUB 278 56 8 77 59 35 8
NSW Total 2017 1021 59 5 76 54 30 7
Table 3: Renal Supportive Care – Demographic Data 2017
ACI Renal Supportive Care Working Group, Annual Report April 2018 7
KPI 2: Appropriateness
Number of conservatively managed Stage 4 or 5 CKD patients seen by the RSC service
% chronic dialysis patients withdrawing from dialysis seen by the RSC service
% chronic dialysis patients who are seen by the RSC service for symptom management
The Table below shows that 552 patients were managed on a conservative pathway by RSC in NSW in 2017. Of interest, 1 in 10 dialysis patients also received RSC, highlighting the need for attention to symptom management in this population.
HUB Hospital ID
2a Conservative pts seen by
RSC service (count)
2b* % Dialysis withdrawals
managed by RSC Service
2c* % Chronic Dialysis pts seen by RSC for Symp
Mgt
STG HUB
105 17 50 7
108 24 20 3
111 9 50 4
112 84 100 25
114 5 36 21
115 23 33 4
117 12
122 6 0 34
124 56 13 7
STG HUB 236 45 11
NEP HUB
202 14 67 15
203 65 16 8
209 72 100 7
213 2 20 6
NEP HUB 153 42 8
JHH HUB
301 32 36 4
306 39 100 22
312 10 20 6
313 10 - -
315 9 100 16
317 7 100 22
320 56 11 1
JHH HUB 163 75 12
NSW Total 2017 552 54 10
Table 4: KPI 2 Appropriateness - summary data 2017
*Denominator from ANZDATA 2017 Report (http://www.anzdata.org.au/v1/report_2017.html)
- exception: Unit 213 self-reported
ACI Renal Supportive Care Working Group, Annual Report April 2018 8
KPI 2a: Conservatively managed Stage 4 or Stage 5 CKD patients seen by the RSC program
Definition: The number of conservatively managed Stage 4 or 5 CKD patients who are seen by the Renal Supportive Care service.
The Table and Figure below show that about half the RSC patients are on a non-dialysis pathway
and there is considerable variation across Units in the % of patients seen for conservative
management as compared with dialysis patients. We anticipate this will become a more even
spread as the services mature in each Unit.
Pathways of patients seen by Renal Supportive Care Services
HUB Hospital ID Conservative
n (%) Dialysis
n (%) Other n (%)
Total
105 17 (50) 14 (41) 3 (9) 34
STG HUB 108 24 (73) 7 (21) 2 (6) 33
111 9 (60) 4 (27) 2 (13) 15
112 84 (47) 68 (38) 27 (15) 179
114 5 (19) 21 (78) 1 (4) 27
115 23 (70) 7 (21) 3 (9) 33
117 12 (29) 12 (29) 17 (41) 41
122 6 (16) 31 (84) 0 (0) 37
124 56 (89) 5 (8) 2 (3) 63
STG HUB 236 (51) 169 (37) 57 (12) 462
202 14 (52) 11 (41) 2 (7) 27
NEP HUB 203 65 (52) 55 (44) 5 (4) 125
209 72 (61) 41 (35) 5 (4) 118
213 2 (18) 6 (55) 3 (27) 11
NEP HUB 153 (54) 113 (40) 15 (5) 281
301 32 (84) 6 (16) 0 (0) 38
JHH HUB 306 39 (37) 58 (55) 9 (8) 106
312 10 (63) 5 (31) 1 (6) 16
313 10 (77) 3 (23) 0 (0) 13
315 9 (39) 9 (39) 5 (22) 23
317 7 (35) 11 (55) 2 (10) 20
320 56 (90) 2 (3) 4 (6) 62
JHH HUB 163 (59) 94 (34) 21 (8) 278
NSW Total 2017 552 (54) 376 (37) 93 (9) 1021
Table 5: KPI 2a *Other includes patients on pre-dialysis pathway or undecided
ACI Renal Supportive Care Working Group, Annual Report April 2018 9
Figure 1: KPI 2a – Patient Pathway
ACI Renal Supportive Care Working Group, Annual Report April 2018 10
KPI 2b: Chronic dialysis patients withdrawing from dialysis seen by the RSC service
Definition: The proportion of chronic dialysis patients who withdrew from dialysis, seen by the RSC service
Numerator: Number of patients who withdrew from dialysis seen by RSC
Denominator: Total number of dialysis patients who withdrew from dialysis
Denominator data obtained from the ANZDATA 2017 Report. This will be examined further in
future years as these data are generally 12 months behind actual dialysis patient numbers.
http://www.anzdata.org.au/v1/report_2017.html
54% of patients who withdrew from dialysis had their end of life care managed by the Renal
Supportive Care Service, with a very wide variation from as low as 10% to as high as 100%
across Units. It is not clear whether this average is an appropriate figure or not and this will be
explored with each Unit.
Figure 2: KPI 2b. % Chronic dialysis patients who withdrew from dialysis seen by the RSC
program.
Data for Units 115 and 117 merged as the ANZDATA numerator has these merged.
We will aim to separate these data in future reports with the help of ANZDATA.
ACI Renal Supportive Care Working Group, Annual Report April 2018 11
Dialysis patients are referred to the RSC service for either symptom management or end of life
care (if they are withdrawing from treatment).
For patients with initial referral to RSC for end of life care, the table below shows the average
number of days between first RSC appointment and death. For patients who are initially seen by
RSC for symptom management, then chose to withdraw from treatment, the time between last
dialysis and death is also shown.
HUB Hospital
ID
Number of patients with initial referral
to RSC for end of life
care
Average days between 1st appointment
and Death
Number of patients with Change of Pathway from
Dialysis symptom EOL management
Average days
between Last
dialysis and Death
Average days between 1st
appointment and Death
STG 105 1 16 5 6 135
HUB 108 2 75 1 2 580
111 2 7 0 - -
112 1 24 19 20 335
114 0 - 4 5 248
115 1 6 2 10 284
117 1 17 0 - -
122 0 - 0 - -
124 0 - 1 10 363
STG HUB 8 10 32 15 303
NEP 202 2 16 0 - -
HUB 203 2 6 2 7 194
209 3 7 9 9 243
213 1 19 0 - -
NEP HUB 8 17 11 8 238
JHH 301 0 - 4 3 281
HUB 306 8 16 21 13 97
312 1 - 0 - -
313 2 11 1 6 367
315 4 34 0 - -
317 1 6 5 4 200
320 0 - 1 131 210
JHH HUB 16 8 32 14 148
NSW Total 2017 32 10 75 14 226
Table 6: KPI 2b
ACI Renal Supportive Care Working Group, Annual Report April 2018 12
KPI 2c: Chronic dialysis patients who are seen by the RSC service for symptom management
Definition: The proportion of chronic dialysis patients who are seen by the RSC service for symptom management
Numerator: Number of chronic dialysis patients seen by RSC
Denominator: Total number of chronic dialysis patients
All denominator data was obtained from the ANZDATA 2017 Report. The same caveats apply
as for above (2b). http://www.anzdata.org.au/v1/report_2017.html
10% of chronic dialysis patients are seen by the RSC service for symptom management.
Figure 3: KPI 2c % Chronic dialysis patients who are seen by the RSC service for symptom
management
ACI Renal Supportive Care Working Group, Annual Report April 2018 13
Patients with more than one completed
POS form (n, (%))
Average POS Score at 1st
appointment
Average POS Score
at most recent
appointment
% patients with improved symptoms
between first and most recent appointment
Average time between first
and most recent
appointment (weeks)
HUB Hosp. ID Conser. RRT Conser. RRT Conser. RRT Conser. RRT Conser. RRT
STG 105 4 (12) 3 (9) 23 30 20 26 75% 67% 8 7
HUB 108 12 (36) 1 (3) 12 24 12 9 58% 100% 16 4
111 2 (13) 0 (0) 12 10 50% 13
112 26 (15) 12 (7) 16 19 14 16 54% 67% 15 18
114 5 (19) 12 (44) 21 25 18 23 80% 50% 19 11
115 6 (18) 5 (15) 17 35 14 27 83% 60% 15 13
117 1 (2) 3 (7) 43 30 21 28 100% 67% 14 10
122 0 0
124 10 (16) 1 (2) 6 10 4 10 50% 0% 13 6
STG HUB 66 (14) 37 (8) 15 25 13 21 61% 59% 15 13
NEP 202 10 (37) 4 (15) 11 18 12 12 60% 75% 20 16
HUB 203 5 (4) 6 (5) 14 22 17 24 20% 33% 14 5
209 21 (18) 3 (3) 13 30 14 27 52% 67% 21 19
213 1 (9) 2 (18) 29 15 25 13 100% 100% 31 13
NEP HUB 37 (13) 15 (5) 13 22 14 20 51% 60% 20 12
JHH 301 12 (32) 2 (5) 14 17 16 28 25% 50% 17 13
HUB 306 4 (4) 10 (9) 9 17 15 20 0% 40% 26 17
312 3 (19) 4 (25) 34 16 22 15 67% 75% 3 15
313 0 0
315 0 0
317 3 (15) 3 (15) 15 19 9 18 33% 67% 25 25
320 17 (27) 0 (0) 13 10 59% 19
JHH HUB 39 (14) 19 (7) 15 17 13 19 41% 53% 18 17
NSW Total 2017 142 (14) 71 (7) 14 22 13 20 53% 58% 17 14
Table 7
Data are available for only about one-fifth of the whole cohort. 53% of conservative patients and
58% of renal replacement therapy patients had an improvement in their symptoms (a reduction in
their iPOS score) between their first and most recent appointment, on average about 4 months.
This is a good outcome for ESKD patients who are known to have symptoms that are difficult to
treat.
KPI 3a: Change in Symptom burden
Definition: Change in Symptom burden from first to most recent appointment using the iPOS-Renal Symptom Severity Score (Appendix 2) Symptoms are scored from 0 to 4 (0- not at all, 4-overwhelming).
The total symptom score is calculated by summing the 15 physical symptoms and anxiety and depression scores (maximum value 68 - a very high and distressing symptom burden).
ACI Renal Supportive Care Working Group, Annual Report April 2018 14
Data are available for only about one third of the whole cohort. Of these, 66% of conservative
patients and 63% of renal replacement therapy patients had an improved or stable functional
status between their first and most recent appointment, over a 3-4 month interval. This is not
surprising given the trajectory of ESKD, and may be less than expected. This will be monitored
carefully.
KPI 3b: Change in Functional Status
Definition: Change in Functional Status from first to most recent appointment (Karnofsky performance scale) (Appendix 3) The Karnofsky performance scale is used to measure the patient’s overall performance status (their ability to perform their activities of daily living). The score ranges between 10 and 100. A score of 100 signifies normal physical abilities with no evidence of disease. Decreasing numbers indicate a reduced performance status.
ACI Renal Supportive Care Working Group, Annual Report April 2018 15
HUB Hosp
ID
Patients with more than one Karnofsky completed (n, (%))
Average Karnofsky
at 1st appointment
Average Karnofsky
at most recent appointment
% with improved or
stable Functional
status between first and most
recent assessment
Average time between first
and most recent
assessment (weeks)
Conser. RRT Conser. RRT Conser. RRT Conser. RRT Conser. RRT
STG HUB 105 7 (21) 7 (21) 70 60 70 60 57% 57% 10 5
108 12 (36) 3 (9) 70 70 70 70 67% 100% 19 3
111 3 (20) 0 40 40 33% 9
112 25 (14) 12 (7) 70 70 60 60 64% 58% 16 19
114 5 (19) 8 (30) 50 50 40 50 20% 75% 19 12
115 11 (33) 6 (18) 60 70 60 50 73% 17% 13 13
117 5 (12) 0 50 40 20% 6
122 0 0
124 0 0
STG HUB 68 (15) 36 (8) 60 60 60 60 57% 58% 15 12
NEP HUB 202 14 (52) 4 (15) 60 50 60 40 64% 50% 15 12
203 14 (11) 8 (6) 50 50 50 40 57% 63% 5 5
209 62 (53) 32 (27) 60 50 50 50 66% 88% 19 17
213 2 (18) 6 (55) 60 70 60 60 100% 33% 28 20
NEP HUB 92 (33) 50 (18) 60 50 50 50 65% 74% 17 15
JHH HUB 301 12 (32) 2 (5) 70 60 70 50 67% 50% 17 13
306 27 (25) 47 (44) 50 60 50 50 85% 57% 10 12
312 5 (31) 4 (25) 50 50 60 50 80% 50% 15 9
313 1 (8) 2 (15) 80 40 80 20 100% 0% 5 1
315 0 0
317 3 (15) 3 (15) 70 60 70 70 67% 67% 25 25
320 12 (19) 0 60 60 75% 22
JHH HUB 60 (22) 58 (21) 60 60 60 50 78% 55% 15 13
NSW Total 2017 220 (22) 144 (14) 60 60 60 50 66% 63% 15 13
Table 8
ACI Renal Supportive Care Working Group, Annual Report April 2018 16
KPI 3c: Change in Nutritional Status
Definition: Change in Nutritional Status from first to most recent appointment (Subjective Global Assessment Score (SGA)- 7 point) The SGA-7 point tool assesses the risk of malnutrition and identifies patients who would benefit from nutritional support. Scores range from A7-A6 (well nourished), B5-3 (moderately malnourished) C2-1 (severely malnourished) (Appendix 4)
First appointment (patients with at least one SGA)
Most recent appointment
(for patients with more than one SGA)
HUB Hospital
ID
Patient Count Conservative (%) RRT (%) Patient Count Conservative (%) RRT (%)
Conser. RRT %A %B %C %A %B %C Conser. RRT %A %B %C %A %B %C
STG HUB 105 8 5 75 25 0 0 60 40 2 2 50 50 0 0 50 50
108 9 0 78 22 0 3 0 67 33 0
111 0 0 0 0
112 20 15 65 35 0 53 40 7 4 1 50 50 0 100 0 0
114 1 14 0 100 0 57 43 0 0 1 100 0 0
115 3 2 67 33 0 50 50 0 1 0 0 100 0
117 1 3 0 100 0 33 67 0 0 0
122 0 0 0 0
124 13 2 31 54 15 50 50 0 3 1 33 67 0 0 100 0
STG HUB 55 41 58 38 4 46 46 7 13 5 46 54 0 40 40 20
NEP HUB 202 5 3 60 40 0 33 33 33 1 1 100 0 0 0 100 0
203 22 46 32 68 0 33 50 17 9 29 33 33 33 38 48 14
209 36 8 75 25 0 75 25 0 26 3 65 35 0 33 67 0
213 1 0 100 0 0 0 0
NEP HUB 64 57 59 41 0 39 46 16 36 33 58 33 8 36 52 12
JHH HUB 301 16 5 63 38 0 40 40 20 3 0 67 33 0
306 1 5 0 100 0 60 40 0 0 1 0 100 0
312 6 3 17 83 0 0 100 0 2 3 0 100 0 0 67 33
313 2 0 0 100 0 2 0 0 100 0
315 2 1 0 100 0 0 100 0 0 0
317 5 3 80 20 0 33 67 0 1 0 0 100 0
320 29 0 31 59 10 7 0 43 14 43
JHH HUB 61 17 39 56 5 35 59 6 15 4 33 47 20 0 75 25
NSW Total 2017 180 115 52 45 3 41 48 11 64 42 50 41 9 33 52 14
Table 9
ACI Renal Supportive Care Working Group, Annual Report April 2018 17
Patients with repeated SGA scores
HUB Hospital
ID Patient Count
% with any improvement
between first and most recent
nutrition assessment
% with no change between first and
most recent nutrition
assessment
Conserv. RRT Conserv. RRT Conserv. RRT
STG HUB 105 2 2 50 50 0 50
108 3 0 67 0
111 0 0
112 4 1 0 100 50 0
114 0 1 0 0
115 1 0 0 100
117 0 0
122 0 0
124 3 1 0 0 100 100
STG HUB 13 5 23 40 46 40
NEP HUB 202 1 1 0 100 100 0
203 9 29 11 34 44 38
209 26 3 27 0 69 67
213 0 0
NEP HUB 36 33 22 33 64 39
JHH HUB 301 3 0 33 0
306 0 1 0 100
312 2 3 0 33 100 33
313 2 0 0 100
315 0 0
317 1 0 0 100
320 7 0 57 14
JHH HUB 15 4 33 25 40 50
NSW Total 2017 64 42 25 33 55 40
Table 10
25% of conservative patients and 33% of renal replacement therapy patients had
an improvement in their nutritional status between their first and most recent
appointment.
55% of conservative patients and 40% of renal replacement therapy patients
maintained their nutritional status between their first and most recent appointment
However, so few patients had repeat assessments of their nutrition that it is not
possible to interpret these data accurately.
ACI Renal Supportive Care Working Group, Annual Report April 2018 18
KPI 4a: Patient Satisfaction
Data for 271 patient surveys (Appendix 5) from 12 facilities (combined 2016-2017
responses). 23% of patients had attended the clinic for less than 3 months, 31% for 3-12
months and 37% for over 12 months (9% did not answer this question).
Strongly
Agree Agree Uncertain Disagree
Strongly
Disagree
Did not
answer
1. I was able to get an appointment as soon as I needed
61% 35% 3% 0% 1% 3%
2. I found the reception staff helpful and courteous
68% 25% 6% 1% 1% 2%
3. I found the medical/nursing/social work/dietetics staff helpful and courteous
73% 25% 1% 0% 1% 1%
4. I was pleased with the time I had to wait to be seen by clinic staff
61% 31% 5% 1% 1% 1%
5. The doctor explained things in a way that was easy to understand
66% 28% 4% 1% 1% 0%
6. When I left the clinic I had an understanding of the discussions and a clear understanding of future care
59% 34% 5% 1% 1% 0%
7. I was pleased with the speed with which symptoms were treated
56% 31% 11% 1% 1% 5%
8. I was pleased with how family are included in treatment and care decisions
62% 29% 7% 1% 1% 4%
9. Thinking about all aspects of my clinic visit, I was very satisfied
65% 31% 2% 0% 1% 1%
Table 11
This table is a cumulative report based upon 271 surveys across two years. These data are
encouraging in that patients and their families seem appreciative and pleased with the
service being received. We will aim to increase this response rate to establish greater
validity of these data in the future.
ACI Renal Supportive Care Working Group, Annual Report April 2018 19
KPI 4b: Carer Satisfaction
Data for 92 carer surveys (Appendix 5) from 11 facilities (combined 2016-2017 responses).
Strongly
Agree Agree Uncertain Disagree
Strongly
Disagree
Did not
answer
1. We were able to get an appointment as soon as it was needed
63% 33% 4% 0% 0% 2%
2. I found the reception staff helpful and courteous
62% 26% 13% 0% 0% 2%
3. I found the medical/nursing/social work/dietetics staff helpful and courteous
74% 24% 2% 0% 0% 3%
4. I was pleased with the time we had to wait to be seen by clinic staff
63% 28% 8% 1% 0% 3%
5. The doctor explained things in a way that was easy to understand
66% 29% 5% 0% 0% 3%
6. When we left the clinic I had an understanding of the discussions and a clear understanding of future care
62% 34% 3% 0% 0% 3%
7. I was pleased with the speed with which my relative’s symptoms were treated
60% 32% 8% 0% 0% 9%
8. I was pleased with how I was included in treatment and care decisions
70% 25% 4% 0% 0% 5%
9. Thinking about all aspects of the clinic visit, I was very satisfied
67% 28% 4% 0% 0% 4%
Table 12
The response rate for carer/family satisfaction surveys is low and a bias may be present. On
these available data there appears to be strong family satisfaction with this service. This too
will be further addressed in future reports.
ACI Renal Supportive Care Working Group, Annual Report April 2018 20
KPI 5: Patient's wishes for End of Life care documented and available
Definition: The proportion of RSC Patient's whose wishes for End of Life care are documented and available
Numerator: Number of patients with documented Advance Care Planning (ACP). Includes Advance Care Plans, Advance Care Directives and Enduring Guardianship.
Denominator: Total number of patients seen by the RSC service. Patients who had dementia (or were incompetent) (n=7) were excluded from these figures
Just over one-third had an ACP either documented or discussed – at face value this looks an area for improvement; some Units are examining this in greater detail to capture reasons why not every patient has had an ACP. This data should help other Units address this difficult issue in the future.
HUB Hospital ID
5a % ACP documented (Conservative Pts)
5a % ACP documented
and Discussed (Conservative Pts)
5b % ACP
documented (Dialysis
Pts)
5b % ACP documented &
discussed (Dialysis
Pts)
STG 105 0 35 0 57
HUB 108 39 74 14 57
111 22 22 25 50
112 27 27 28 28
114 80 80 67 76
115 45 73 43 57
117 8 42 8 17
122 0 0 23 39
124 0 0 20 20
STG HUB 21 31 28 40
NEP 202 33 100 55 100
HUB 203 2 3 2 2
209 6 29 12 29
213 50 100 67 100
NEP HUB 7 25 14 27
JHH 301 69 91 50 83
HUB 306 44 44 45 45
312 10 10 0 0
313 10 20 33 33
315 14 29 11 44
317 29 29 18 18
320 30 38 50 50
JHH HUB 38 46 36 41
NSW Total 2017 22 34 26 36
Table 13
ACI Renal Supportive Care Working Group, Annual Report April 2018 21
Figure 4: KPI 5. % Patient's wishes for end of life care documented and available
ACI Renal Supportive Care Working Group, Annual Report April 2018 22
KPI 6 and 7: Dietitian and Social Work Assessment
% consulted by a dietitian for Nutritional assessment
% consulted by a Social Worker for Social Work assessment
HUB Hospital ID 6
% consulted by a dietitian
7 % consulted by a
Social Worker
STG HUB 105 44 50
108 58 36
111 20 47
112 63 55
114 81 85
115 52 48
117 29 46
122 0 0
124 30 8
STG HUB 48 43
NEP HUB 202 78 70
203 67 78
209 86 84
213 27 36
NEP HUB 74 78
JHH HUB 301 79 87
306 25 26
312 69 88
313 54 15
315 35 78
317 60 60
320 56 66
JHH HUB 46 53
NSW Total 2017 55 55
Table 14: KPI 6 and 7 summary data 2017
ACI Renal Supportive Care Working Group, Annual Report April 2018 23
KPI 6: % patients consulted by a dietitian for Nutritional assessment
Definition: The proportion of Renal Supportive Care patients consulted by a dietitian for Nutritional assessment
Numerator: Number of RSC patients consulted by a Dietitian for Nutritional assessment
Denominator: Total number of patients seen by the RSC service
The chart shows the proportion of patients that were seen by a RSC dietitian and “Other”
Renal dietitians
55% of patients attending Renal Supportive Care services have been consulted by a
Dietitian
Figure 5: KPI 6: % patients consulted by a dietitian for Nutritional assessment
ACI Renal Supportive Care Working Group, Annual Report April 2018 24
KPI 7: % patients consulted by a Social Worker for Social Work assessment
Definition: The proportion of Renal Supportive Care patients consulted by a Social Worker for Social Work assessment
Numerator : Number of RSC patients consulted by a Social Worker for Social Work assessment
Denominator: Total number of patients seen by the RSC service
The chart shows the proportion of patients that were seen by a RSC Social Worker and
“Other” Renal Social Workers
55% of patients attending the Renal Supportive Care Service have been consulted by a
Social Worker
Figure 6: KPI 7: % patients consulted by a Social Worker (SW) for social work
assessment
ACI Renal Supportive Care Working Group, Annual Report April 2018 25
Renal Supportive Care Research Projects-2017
Concord Hospital
A retrospective chart review to evaluate and compare the quality of death of patients
with renal failure dying in the acute hospital setting before and after implementation of a
renal supportive care service across two tertiary hospitals.
A prospective multi-centre exploratory study looking at nocturia in conservatively
managed patients and dialysis patients attending a renal supportive care service.
Royal North Shore Hospital
Outlook study: Outlook (observational) has consent waived as it is data entry only
following pts with GFR </= 15 mls/min and >/= 75 yrs old as they progress on either a
dialytic pathway or supportive care pathway.
Primary outcome: mortality reported from the point of enrolment in the study. 30 patients
enrolled.
Timely study: The purpose of this study is to better understand the outcomes that older
patients with kidney disease have if they are treated with dialysis or supportive care. We
can use this information in the future to help people make better decisions to improve
the quality of patient care. Timely is a smaller group (consented) who are enrolled in
Outlook and who need not be too infirm and to be able to complete questionnaires:
This looks at QOL at baseline and 6 monthly, Symptom burden at baseline and 6
monthly, Hospitalisations, Cost of medical care-hospital and individual as measured by
MBS and PBS. 2 patients enrolled.
Renal supportive care in the dialysis population (RESCuED) Study: To assess if
regular renal supportive care review significantly changes patient’s quality of life scores
and symptom scoring. Secondary objective: To assess if regular renal supportive care
review changes rates of hospitalisation and /or procedures, and the number of
documented advanced care plans in patients >75 years. Approximately 370 patients.
Eligible haemodialysis, peritoneal dialysis and transplant patients will be approached
and consented. Data collection will occur at baseline and every 3 months. It will include
baseline demographics, hospital admissions and quality of life and symptoms scores.
Patients will be given 3 different surveys to assess their symptom burden, quality of life
and depression scores. Patients who score between 11-21 on the HADS score, and/ or
have any “severe” or “overwhelming” symptoms in the IPOS renal, or “severe”
symptoms EQ-5D-5L will be reviewed by the renal supportive care team. At 3 monthly
intervals patient’s all 3 scoring systems will be reassessed.
Orange Base Hospital
What is the lived experience of patients living in rural NSW with chronic kidney disease
who are managed by a non-dialysis, supportive care pathway? The aim of this study is
to better understand the effect that chronic kidney disease has on the physiological,
psychosocial and spiritual domains of these patients as well as quality of life and well-
being, with due attention to the impact of co-morbidities and determinants of health. This
qualitative research study will utilise a descriptive phenomenological design, with data
captured via semi-structured interviews with participants residing in the districts of
Orange, Bathurst, Forbes, Parkes and Cowra. Interviews will be audio-recorded,
transcribed verbatim and analysed using Colaizzi's method1. Anticipated outcomes from
this study include the identification of areas of concern expressed by patients and this
ACI Renal Supportive Care Working Group, Annual Report April 2018 26
will enable the design of more robust organisational structures and processes to better
support these patients in our rural communities.
Liverpool Hospital
A prospective cohort study of the symptom burden of patients with Chronic Kidney
Disease stage 4 and 5 who are not for dialysis.
St George Hospital
Pruritus RCT: A prospective randomised, cross-over trial of the efficacy and side effect
profile of gabapentin in the management of uraemic pruritus in haemodialysis patients
and patients managed conservatively.
Predictive tool for conservative patients: A retrospective study to design a prognostic
tool for ESKD patients on a non-dialysis pathway.
Health Literacy: To measure the rates of health literacy of Renal Supportive Care
patients and, where identified their surrogate decision makers at St George and
Sutherland Hospitals.
Frailty measure: to describe the prevalence of sarcopenia and frailty in a conservatively
managed renal population.
Quality of Life: Patients with end stage kidney failure require dialysis to sustain life. This
is a complex, costly, and time consuming process, requiring specialized equipment.
Patients live longer if an “adequate” amount of dialysis is performed. Often treatments
need to be more vigorous and longer to achieve “adequate” dialysis. Currently, little is
known about how patients actually feel on dialysis, and even less is known about the
impact of delivering “adequate” treatment on their quality of life. The purpose of this
project is to study quality of life in pre dialysis and dialysis patients from the St George
Renal Unit, and to measure whether efforts made to allow patients to live longer actually
make them feel any better?
Audit of ESA use in conservative patients: To determine if there is a relationship
between ESA use, Hb, and fatigue score in the CM population. To compare ESA use
between dialysis and CM populations and determine if Hb targets were achieved.
Prevalence of taste changes in CKD.
The influence of Advance Care Plans in clinical care during hospitalisation.
CKD managed without dialysis: survival symptoms and QOL.
Dialysis/transplant symptoms: To investigate and compare the symptom burden of
dialysis and transplant patients.
How patients feel about their decision to take up dialysis: Assess patients’
understanding of prognosis from ESKD, and potential factors influencing the decision-
making process in the initiation and withdrawal of dialysis.
A study to assess the predictive value of the surprise question and other predictive tools
Dialysis Symptoms: To determine if there is improved symptom scores in ESKD patients
on dialysis after attendance at RSC clinic.
ACI Renal Supportive Care Working Group, Annual Report April 2018 27
Section 2: NSW Renal Supportive care Cumulative Report
July 2015 - December 2017
Introduction
This section summarises the RSC data provided by Renal Units across NSW between July 2015
and December 2017.
Summary of findings
2325 patients were managed through the RSC program across NSW between July 2015
and December 2017.
The average age of all patients seen by RSC services in NSW is 76 years.
57% of RSC patients were male.
52% were on a conservative non-dialysis pathway, 41% were on dialysis, and a small
proportion (7%) were on a pre-dialysis or undecided pathway.
44% of patients died.
57% of patients who withdrew from dialysis had their end of life care managed by the Renal
Supportive Care Service.
13% of chronic dialysis patients were seen by the RSC program for symptom management.
51% of conservative patients and 56% of renal replacement therapy patients had an
improvement in their symptoms (a reduction in their iPOS score) between their first and
most recent appointment.
57% of conservative patients and 55% of renal replacement therapy patients had an
improved or stable functional status between their first and most recent appointment.
23% of conservative patients and 33% of renal replacement therapy patients had an
improvement in their nutritional status between their first and most recent appointment.
51% of conservative patients and 42% of renal replacement therapy patients maintained
their nutritional status between their first and most recent appointment.
25% of conservatively managed patients and 39% of renal replacement therapy patients
who attend Renal Supportive Care services had an Advance Care Plan documented.
61% of patients attending Renal Supportive Care services had been consulted by a
Dietitian.
56% of patients attending the Renal Supportive Care Service had been consulted by a
Social Worker.
ACI Renal Supportive Care Working Group, Annual Report April 2018 28
Summary of NSW State averages for each KPI
Jul 15 - Dec
16 Jan -
Dec 17 Total
No. patients seen by Renal Supportive Care Service
1304 1021 2325
% Male 56 59 57
% Indigenous 3 5 4
Average Age (years) 76 76 76
% Conservative Care patients 50 54 52
% Deaths 55 30 44
Average Charlson Co-morbidity Score 7 7 7
2a. Number of conservative patients seen by RSC service 654 552 1206
2b. % Dialysis withdrawals managed by RSC Service 60 54 57
2c. % Chronic Dialysis pts seen by RSC for symptom management
15 10 25
3a. % patients with a decrease in POS scores between first and most recent appointment - Conservative 50 53 51
3a. % patients with a decrease in POS scores between first and most recent appointment - RRT 55 58 56
3b. % with improved or stable Karnofsky scores between first and most recent assessment - Conservative 49 66 57
3b. % with improved or stable Karnofsky scores between first and most recent assessment - RRT 50 63 55
3c. % with any improvement between first and most recent nutrition assessment - Conservative 22 25 23
3c. % with any improvement between first and most recent nutrition assessment - RRT 33 33 33
5a. % ACP documented (Conservative Pts) 28 22 25
5a. % ACP documented and Discussed (Conservative Pts) 44 34 39
5b. % ACP documented (Dialysis Pts) 28 26 27
5b. % ACP documented and discussed (Dialysis Pts) 41 36 39
6. % consulted by a dietitian 66 55 61
7. % consulted by a Social Worker 57 55 56
Table 15
ACI Renal Supportive Care Working Group, Annual Report April 2018 29
KPI 1: Demographic Data NSW results
Definitions: 1a. Age: The average age of all patients seen by the RSC Service 1b. Co-morbidity Measure - Reported as the average Charlson Co-morbidity Index (CCI) for each unit. The CCI is used to measure patients’ comorbid conditions. Each condition is assigned a score of 1, 2, 3, or 6, depending on disease severity. A score for the patients’ age is also included. Scores are added together to provide a total CCI (maximum score = 40) 1c. Gender 1d. Indigenous Status
76 years
7
57% Male
4%
HUB Hospital ID
No. patients seen by Renal
Supportive Care Service
% Male
% Indigenous
Average Age (yrs)
% Conservative Care patients
% Deaths
Average Charlson Co-morb.
Score
STG 105 72 47 0 74 54 28 8
HUB 108 93 63 0 80 78 49 8
111 33 67 0 79 52 48 9
112 456 61 0 77 46 50 7
114 52 62 0 77 19 50 9
115 80 54 0 79 58 43 8
117 90 49 0 76 37 32 6
122 56 61 27 64 32 4 7
124 141 58 13 74 61 23 6
STG HUB 1073 59 3 76 50 40 7
NEP 202 54 54 4 77 70 54 10
HUB 203 270 54 3 71 47 51 7
209 292 52 1 78 57 55 8
213 47 60 2 70 13 26 6
NEP HUB 663 54 2 75 51 52 7
JHH 301 72 65 0 82 67 58 9
HUB 306 176 52 10 73 41 45 9
312 57 56 7 74 49 30 7
313 27 52 0 83 85 37 9
315 33 61 3 78 45 52 7
317 83 64 12 75 42 39 6
320 141 64 6 80 82 36 7
JHH HUB 589 59 7 77 57 42 8
NSW Total 16-17 2325 57 4 76 52 44 7
Table 16: Renal Supportive Care – Demographic Data Combined 2016-2017
ACI Renal Supportive Care Working Group, Annual Report April 2018 30
HUB Hospital ID
2a Conservative pts seen
by RSC service (count)
2b* % Dialysis withdrawals
managed by RSC Service
2c* % Chronic Dialysis pts seen by RSC for Symp
Mgt
STG 105 39 30 7
HUB 108 73 31 3
111 17 33 4
112 210 100 37
114 10 59 19
115 46
69 7
117 33
122 18 0 21
124 86 29 40
STG HUB 532 54 14
NEP 202 38 33 9
HUB 203 126 39 10
209 167 100 10
213 6 30 14
NEP HUB 337 61 10
JHH 301 48 42 7
HUB 306 72 63 19
312 28 11 13
313 23 - -
315 15 67 11
317 35 100 43
320 116 33 5
JHH HUB 337 58 14
NSW 2016-17 1206 57 13
Table 17: KPI 2
KPI 2: Appropriateness
Number of conservatively managed Stage 4 or 5 CKD patients seen by the RSC service
% chronic dialysis patients withdrawing from dialysis seen by the RSC service
% chronic dialysis patients who are seen by the RSC service for symptom management
ACI Renal Supportive Care Working Group, Annual Report April 2018 31
Pathways of patients seen by Renal Supportive Care Services
HUB Hospital ID Conservative
n (%) Dialysis
n (%) Other* n (%)
Total
STG 105 39 (54) 30 (42) 3 (4) 72
HUB 108 73 (78) 18 (19) 2 (2) 93
111 17 (52) 9 (27) 7 (21) 33
112 210 (46) 197 (43) 49 (11) 456
114 10 (19) 39 (75) 3 (6) 52
115 46 (58) 28 (35) 6 (8) 80
117 33 (37) 38 (42) 19 (21) 90
122 18 (32) 38 (68) 0 (0) 56
124 86 (61) 53 (38) 2 (1) 141
STG HUB 532 (50) 450 (42) 91 (8) 1073
NEP 202 38 (70) 13 (24) 3 (6) 54
HUB 203 126 (47) 136 (50) 8 (3) 270
209 167 (57) 115 (39) 10 (3) 292
213 6 (13) 27 (57) 14 (30) 47
NEP HUB 337 (51) 291 (44) 35 (5) 663
JHH 301 48 (67) 23 (32) 1 (1) 72
HUB 306 72 (41) 95 (54) 9 (5) 176
312 28 (49) 26 (46) 3 (5) 57
313 23 (85) 4 (15) 0 (0) 27
315 15 (45) 12 (36) 6 (18) 33
317 35 (42) 45 (54) 3 (4) 83
320 116 (82) 18 (13) 7 (5) 141
JHH HUB 337 (57) 223 (38) 29 (5) 589
NSW Total 16-17 1206 (52) 964 (41) 155 (7) 2325
Table 18: KPI 2a * Other includes patients on pre-dialysis pathway or undecided
Figure 7: KPI 2a
KPI 2a: Conservatively managed Stage 4 or Stage 5 CKD patients seen by the RSC program
Definition: The number of conservatively managed Stage 4 or 5 CKD patients who are seen by the Renal Supportive Care service.
ACI Renal Supportive Care Working Group, Annual Report April 2018 32
Denominator data obtained from the ANZDATA 2016 and 2017 Reports.
57% of patients who withdrew from dialysis had their end of life care managed by the Renal
Supportive Care Service.
Figure 8: KPI 2b
Figure 9: KPI 2c
KPI 2b: Chronic dialysis patients withdrawing from dialysis seen by the RSC service
Definition: The proportion of chronic dialysis patients who withdrew from dialysis, seen by the RSC service
Numerator : Number of patients who withdrew from dialysis seen by RSC
Denominator: Total number of dialysis patients who withdrew from dialysis
ACI Renal Supportive Care Working Group, Annual Report April 2018 33
All denominator data was obtained from the ANZDATA 2016-17 Reports.
13% of chronic dialysis patients are seen by the RSC service for symptom management
Figure 10: KPI 2c
Figure 11: KPI 2c
KPI 2c: Chronic dialysis patients who are seen by the RSC service for symptom management
Definition: The proportion of chronic dialysis patients who are seen by the RSC service for symptom management
Numerator : Number of chronic dialysis patients seen by RSC
Denominator: Total number of chronic dialysis patients
ACI Renal Supportive Care Working Group, Annual Report April 2018 34
KPI 3a: Change in Symptom burden
Definition: Change in Symptom burden from first to most recent appointment using the iPOS-Renal Symptom Severity Score Symptoms are measured using the iPOS -Renal. Symptoms are scored from 0 to 4 (0- not at all,
4-overwhelming).
The total symptom score is calculated by summing the 17 symptoms scores (maximum value 68 - a very high and distressing symptom burden).
ACI Renal Supportive Care Working Group, Annual Report April 2018 35
Patients with more than one
completed POS form (n, (%))
Average POS Score
at 1st appointment
Average POS Score
at most recent appt
% patients with
improved symptoms between first and
most recent appt
Average time
between first and
most recent appt
(weeks)
HUB Hosp ID Conser. RRT Conser. RRT Conser. RRT Conser. RRT Conser. RRT
STG HUB 105 12 (17) 11 (15) 21 19 19 17 58 55 26 20
108 40 (43) 5 (5) 10 18 10 8 55 100 25 35
111 6 (18) 1 (3) 14 7 16 10 33 0 28 80
112 74 (16) 55 (12) 18 17 16 15 53 53 38 37
114 9 (17) 24 (46) 28 32 18 22 89 67 19 16
115 15 (19) 10 (13) 18 29 16 24 53 50 26 18
117 2 (2) 5 (6) 27 27 18 22 50 80 15 7
122 0 0
124 25 (18) 21 (15) 7 7 5 5 60 62 32 43
STG HUB 183 (17) 132 (12) 15 20 13 16 56 59 31 31
NEP HUB 202 29 (54) 6 (11) 11 18 13 13 38 83 36 25
203 17 (6) 19 (7) 20 21 17 16 65 63 26 26
209 45 (15) 22 (8) 15 22 17 16 47 55 33 43
213 5 (11) 19 (40) 18 14 18 20 60 32 41 59
NEP HUB 96 (14) 66 (10) 15 19 16 17 48 53 33 41
JHH HUB 301 23 (32) 5 (7) 15 24 15 27 43 40 26 16
306 13 (7) 19 (11) 14 19 15 21 38 37 39 18
312 3 (5) 8 (14) 34 15 22 12 67 63 3 28
313 10 (37) 1 (4) 12 35 16 11 30 100 55 3
315 0 0
317 11 (13) 16 (19) 14 20 14 18 36 69 42 46
320 39 (28) 1 (1) 13 22 13 22 51 0 28 1
JHH HUB 99 (17) 50 (8) 14 19 14 19 44 52 33 28
NSW Total 16-17 378 (16) 248 (11) 15 20 14 17 51 56 32 33
Table 19: KPI 3a - 51% of conservative patients and 56% of renal replacement therapy patients had an improvement in their symptoms (a reduction in their iPOS score) between their first and most recent appointment
ACI Renal Supportive Care Working Group, Annual Report April 2018 36
Percentage of patients with improved symptoms –2016-17
1. Conservative patients
Figure 12: Improved symptoms – conservative
2. Renal Replacement Therapy patients
Figure 13: Improved symptoms – Renal Replacement
ACI Renal Supportive Care Working Group, Annual Report April 2018 37
57% of conservative patients and 55% of renal replacement therapy patients had an improved
or stable functional status between their first and most recent appointment.
HUB Hospital
ID
Patients with more than one
Karnofsky completed (n, (%))
Average Karnofsky
at 1st appointment
Average Karnofsky
at most recent appointment
% with improved or
stable functional
status between first and most
recent assessment
Average time between first
and most recent
assessment (weeks)
Conserv RRT Conserv RRT Conserv RRT Conserv RRT Conserv RRT
STG 105 18 (25) 20 (28) 60 60 60 50 61% 50% 24 14
HUB 108 50 (54) 10 (11) 60 60 60 60 64% 70% 32 37
111 7 (21) 2 (6) 50 50 40 50 43% 50% 27 59
112 76 (17) 54 (12) 70 70 60 70 54% 52% 37 39
114 9 (17) 21 (40) 50 40 40 40 22% 67% 27 19
115 18 (23) 17 (21) 60 60 50 50 61% 41% 19 17
117 5 (6) 0 50 40 20% 6
122 0 0
124 0 0
STG HUB 183 (17) 124 (12) 60 60 60 60 55% 54% 31 29
NEP 202 14 (26) 4 (7) 60 50 60 40 64% 50% 15 12
HUB 203 47 (17) 48 (18) 60 60 50 50 47% 48% 15 24
209 97 (33) 68 (23) 60 60 50 50 54% 62% 30 28
213 5 (11) 15 (32) 60 60 50 60 40% 60% 50 44
NEP HUB 163 (25) 135 (20) 60 60 50 50 52% 56% 25 28
JHH 301 22 (31) 6 (8) 70 70 70 50 64% 50% 25 16
HUB 306 51 (29) 78 (44) 60 60 50 50 67% 54% 21 21
312 7 (12) 14 (25) 60 60 50 50 57% 57% 22 26
313 13 (48) 3 (11) 60 40 50 30 54% 33% 50 2
315 0 0
317 12 (14) 17 (20) 70 60 60 60 50% 65% 39 39
320 31 (22) 5 (4) 60 60 60 40 74% 20% 30 11
JHH HUB 136 (23) 123 (21) 60 60 60 50 65% 54% 28 23
NSW Total 16-17 482 (21) 382 (16) 60 60 60 50 57% 55% 28 26
Table 20: KPI 3b
KPI 3b: Change in Functional Status
Definition: Change in Functional Status from first to most recent appointment (Karnofsky performance scale) The Karnofsky performance scale is used to measure the patient’s overall performance status (their ability to perform their activities of daily living). The score ranges between 10 and 100. A score of 100 signifies normal physical abilities with no evidence of disease. Decreasing numbers indicate a reduced performance status.
ACI Renal Supportive Care Working Group, Annual Report April 2018 38
Percentage of patients with improved/ stable Functional status –2016-17
1. Conservative patients
Figure 14: Improved/stable Functional status - conservative
2. Renal Replacement Therapy patients
Figure 15: Improved/stable Functional status - Renal replacement
ACI Renal Supportive Care Working Group, Annual Report April 2018 39
KPI 3c: Change in Nutritional Status
Definition: Change in Nutritional Status from first to most recent appointment (Subjective Global Assessment Score (SGA)- 7 point) The SGA-7 point tool assesses the risk of malnutrition and identifies patients who would benefit from nutritional support. Scores range from A7-A6 (well nourished), B5-3 (moderately malnourished) C2-1 (severely malnourished).
First appointment
For patients with more than one SGA
Most recent appointment
HUB Hospital
ID
Patient Count Conservative
(%) RRT (%) Patient Count
Conservative (%)
RRT (%)
Conservative RRT %A %B %C %A %B %C Conservative RRT %A %B %C %A %B %C
STG 105 19 10 63 37 0 10 70 20 7 5 71 29 0 40 40 20
HUB 108 19 2 74 26 0 50 50 0 8 0 50 50 0
111 2 3 100 0 0 33 67 0 2 1 100 0 0 0 0 100
112 64 100 56 41 3 51 44 5 23 17 48 48 4 59 41 0
114 4 29 25 75 0 45 48 7 1 9 0 100 0 11 78 11
115 13 16 46 38 15 31 44 25 4 5 0 75 25 20 60 20
117 10 9 60 30 10 44 56 0 0 0
122 0 0 0 0
124 26 38 31 54 15 61 34 5 9 21 33 56 11 43 48 10
STG HUB 157 207 54 40 6 48 45 7 54 58 46 48 6 40 50 10
NEP 202 10 4 50 50 0 25 50 25 4 2 50 50 0 0 100 0
HUB 203 70 108 37 56 7 41 48 11 43 79 47 44 9 46 41 14
209 81 35 69 26 5 60 26 14 60 18 60 38 2 67 28 6
213 4 14 100 0 0 79 21 0 2 11 100 0 0 55 36 9
NEP HUB 165 161 55 39 5 48 41 11 109 110 55 40 5 49 39 12
JHH 301 31 8 55 45 0 38 50 13 6 0 67 33 0
HUB 306 11 9 55 36 9 56 44 0 1 2 0 0 100 50 50 0
312 17 21 12 76 12 0 86 14 8 17 13 88 0 12 82 6
313 9 0 56 44 0 5 0 60 40 0
315 4 3 25 75 0 0 67 33 0 0
317 16 24 69 25 6 42 58 0 3 7 67 33 0 29 57 14
320 79 5 38 48 14 0 40 60 25 0 40 32 28
JHH HUB 167 70 43 48 9 26 63 11 48 26 42 42 17 19 73 8
NSW 16-17 489 438 51 43 7 44 46 9 211 194 50 43 8 42 47 11
Table 21: KPI 3c
ACI Renal Supportive Care Working Group, Annual Report April 2018 40
Patients with repeated SGA scores
HUB Hospital ID
Patient Count
% with any improvement between first and most
recent nutrition assessment
% with no change between first and most
recent nutrition assessment
Conservative RRT Conservative RRT Conservative RRT
STG HUB 105 7 5 29 80 14 20
108 8 0 38 13
111 2 1 0 0 100 0
112 23 17 9 41 52 53
114 1 9 0 22 0 33
115 4 5 25 20 50 60
117 0 0
122 0 0
124 9 21 11 33 67 33
STG HUB 54 58 17 36 44 40
NEP HUB 202 4 2 0 50 50 50
203 43 79 35 32 40 39
209 60 18 20 33 65 56
213 2 11 0 27 100 36
NEP HUB 109 110 25 32 55 42
JHH HUB 301 6 0 17 50
306 1 2 100 50 0 50
312 8 17 38 29 50 59
313 5 0 0 100
315 0 0
317 3 7 0 29 100 29
320 25 0 28 36
JHH HUB 48 26 25 31 50 50
NSW Total 16-17 211 194 23 33 51 42
Table 22: KPI 3c – repeated SGA scores
23% of conservative patients and 33% of renal replacement therapy patients had an
improvement in their nutritional status between their first and most recent appointment.
51% of conservative patients and 42% of renal replacement therapy patients maintained their
nutritional status between their first and most recent appointment.
ACI Renal Supportive Care Working Group, Annual Report April 2018 41
Percentage of patients with any improvement in nutrition assessment–2016-17
1. Conservative patients with repeated SGA score
Figure 16: KPI 3c
2. Renal Replacement Therapy patients with repeated SGA score
Figure 17: KPI 3c repeated SGA scores
ACI Renal Supportive Care Working Group, Annual Report April 2018 42
25% of conservative patients and 27% of renal replacement therapy patients who attend Renal
Supportive Care services had an Advance Care Plan documented.
Table 23: KPI 5
KPI 5: Patient's wishes for End of Life care documented and available
Definition: The proportion of RSC Patient's whose wishes for End of Life care are documented and available
Numerator: Number of patients with documented Advance Care Planning (ACP). Includes Advance Care Plans, Advance Care Directives and Enduring Guardianship.
Denominator: Total number of patients seen by the RSC service. Patients who had dementia (or were incompetent) (n=7) were excluded from these figures
HUB Hospital ID
5a % ACP
documented (Conservative Pts)
5a % ACP
documented and Discussed
(Conservative Pts)
5b % ACP
documented
(Dialysis Pts)
5b % ACP
documented and discussed (Dialysis
Pts)
STG HUB 105 15 38 10 50
108 46 76 28 83
111 29 35 33 56
112 28 28 28 28
114 90 90 77 87
115 62 78 50 61
117 4 43 5 18
122 0 0 21 39
124 3 3 21 21
STG HUB 27 37 29 39
NEP HUB 202 50 91 62 100
203 10 22 12 18
209 4 33 17 47
213 50 100 59 70
NEP HUB 11 36 21 38
JHH HUB 301 58 90 22 83
306 49 49 46 48
312 11 14 4 4
313 39 57 50 50
315 8 15 25 50
317 11 11 9 16
320 35 45 56 56
JHH HUB 36 46 31 41
NSW 2016-17 25 39 27 39
ACI Renal Supportive Care Working Group, Annual Report April 2018 43
Figure 18: KPI 5
Figure 19: KPI 5
ACI Renal Supportive Care Working Group, Annual Report April 2018 44
KPI 6 and 7: Dietitian and Social Work Assessment
% consulted by a dietitian for Nutritional assessment
% consulted by a Social Worker for Social Work assessment
HUB Hospital ID 6
% consulted by a dietitian
7 % consulted by a
Social Worker
STG HUB 105 44 49
108 49 35
111 33 64
112 66 49
114 85 85
115 63 38
117 32 28
122 0 0
124 58 18
STG HUB 55 41
NEP HUB 202 59 56
203 79 83
209 75 78
213 53 57
NEP HUB 74 77
JHH HUB 301 68 82
306 26 35
312 86 82
313 63 48
315 45 73
317 66 69
320 70 75
JHH HUB 56 62
NSW 2016-17 61 56
Table 24: KPI 7
ACI Renal Supportive Care Working Group, Annual Report April 2018 45
The chart shows the proportion of patients that were seen by a RSC dietitian and “Other” Renal
dietitians.
61% of patients attending Renal Supportive Care services have been consulted by a Dietitian.
Figure 20: KPI 6
Figure 21: KPI 6
KPI 6: % patients consulted by a dietitian for Nutritional assessment
Definition: The proportion of Renal Supportive Care patients consulted by a dietitian for Nutritional assessment.
Numerator : Number of RSC patients consulted by a Dietitian for Nutritional assessment.
Denominator: Total number of patients seen by the RSC service.
ACI Renal Supportive Care Working Group, Annual Report April 2018 46
The chart shows the proportion of patients that were seen by a RSC Social Worker and “Other”
Renal Social Workers
56% of patients attending the Renal Supportive Care Service have been consulted by a Social
Worker
Figure 22: KPI 7
Figure 23: KPI 7 - 2016 and 2017
KPI 7: % patients consulted by a Social Worker for Social Work assessment
Definition: The proportion of Renal Supportive Care patients consulted by a Social Worker for Social Work assessment.
Numerator : Number of RSC patients consulted by a Social Worker for Social Work assessment.
Denominator: Total number of patients seen by the RSC service.
ACI Renal Supportive Care Working Group, Annual Report April 2018 47
Quality of Life: EQ-5D-5L
Key findings:
Of 1255 patients from 22 renal units, managed through the service between January 2016
and September 2017, 353 completed the EQ-5D-5L questionnaire at baseline (referral into
the service); 67 completed at 6-months follow-up; 12 at 12-months and 2 at 18-months
follow-up.
Of QOL surveys completed at baseline (28%) response rate, the missing data within
surveys was very low (i.e very good) suggesting people find the task easy to do.
Of 353 people completing baseline EQ-5D questionnaires the mean score (on a 0=death,
1= full health scale) for people on a conservative pathway (non-dialysis) was 0.49 (n=174),
for people on dialysis was 0.40 (n=135), for people pre-dialysis was 0.47 (n=24), for
transplant recipients was 0.30 (n=10), and for those with a pathway unrecorded was 0.61
(n=10).
At baseline, the domains of QOL that were most affected were: mobility, pain, and usual
activities.
Key messages:
Less than a third of people referred to the RSC clinics are completing EQ-5D, resulting in a
'selected' sample and possibly not representative of statewide service users.
Repeated collection of EQ-5D at 6-month time points is necessary to show any effect of the
RSC service on QOL.
Analysis is ongoing as more data is received.
ACI Renal Supportive Care Working Group, Annual Report April 2018 48
Appendices
Appendix 1: Charlson Co-morbidity Score
Co-morbidities Score Description
Myocardial
Infarction
1 Myocardial infarction (MI) includes patients with one or
more definite or probable MI. These patients should have
been hospitalised for chest pain or an equivalent clinical
event and have had electrocardiographic and/or enzyme
changes. Patients with electrocardiographic changes
alone who have no clinical history are not designated as
having had an infarction.
Congestive
Heart Failure
1 Congestive Heart Failure includes patients who have had
exertional or paroxysmal nocturnal dyspnea and who have
responded symptomatically (or on physical examination)
to digitalis, diuretics, or afterload reducing agents. It does
not include patients who are on one of those medication
but who have had no response and no evidence of
improvement of physical signs with treatment.
Peripheral
Vascular
Disease
1 Peripheral Vascular Disease includes patients with
intermittent claudication or those who had a bypass for
arterial insufficiency, those with gangrene or acute arterial
insufficiency, and those with a treated or untreated
thoracic or abdominal aneurysm (6cm or more).
Cerebrovascula
r Disease
1 Cerebrovascular disease includes patient with a history of
a cerebrovascular accident with minor or no residua, and
patients who have had transient ischaemic attacks. If the
CVA resulted in hemiplegia, code only hemiplegia.
Dementia 1 Dementia includes patients with moderate to severe
chronic cognitive deficit resulting in impaired function from
any cause.
COPD 1 Pulmonary disease includes patients with asthma, chronic
bronchitis, emphysema, and other chronic lung disease
who have ongoing symptoms such as dyspnea or cough,
with mild or moderate activity. This includes patients who
are dyspneic with slight activity, with or without treatment
and those who are dyspneic with moderate activity despite
treatment, as well as patient who are dyspneic at rest,
despite treatment, those who require constant oxygen,
those with CO2 retention and those with a baseline PO2
below 50 torr.
Connective
Tissue Disease
1 Includes patients with systemic lupus erythematous,
polymyositis, mixed connective tissue disease, rheumatoid
arthritis, polymyositis, polymyalgia rheumatic, vasculitis,
sarcoidosis, Sjogrens syndrome or any other
systemicvasculitis.
ACI Renal Supportive Care Working Group, Annual Report April 2018 49
Peptic Ulcer
Disease
1 Peptic Ulcer disease includes patients who have required
treatment for ulcer disease, including those who have bled
from ulcers.
Diabetes
Mellitus -
uncomplicated
1 Includes patients with diabetes treated with insulin or oral
hypoglycemic, but not diet alone. Diabetes during
pregnancy alone is not counted.
Diabetes
Mellitus - end-
organ damage
2 This includes patients with retinopathy, neuropathy, or
neuropathy attributable to diabetes.
Moderate to
Severe CKD
2 Moderate renal sufficiency includes patients with a serum
creatinine >3mg/dl. Severe renal disease includes patients
on dialysis, those who had a transplant and those with
uremia.
Hemiplegia 2 This includes patients with a hemiplegia or paraplegia,
whether it occurred as a result of a cerebrovascular
accident or other condition.
Leukaemia 2 Leukaemia includes patients with acute or chronic
myelogenous leukaemia, acute and chronic lymphocytic
leukaemia, and polycythemia vera.
Malignant
Lymphoma
2 Lymphoma includes patients with Hodgkins,
Lymphosarcoma, Waldenstrom’s macroglobulinemia,
myeloma, and other lymphomas.
Solid Tumour-
non metastatic
2 Solid tumor consists of patients with solid tumors without
documented metastases, including breast, colon, lung,
prostate, and a variety of other tumors.
Solid Tumour-
metastatic
6 Metastatic cancer includes patients with metastatic solid
tumors, including breast, lung, colon and other tumors.
Liver Disease –
mild
1 Mild Liver disease consists of chronic hepatitis (B or C) or
cirrhosis without portal hypertension.
Liver Disease -
moderate to
severe
3 Moderate liver disease consists of cirrhosis with portal
hypertension, but without bleeding. Severe liver disease
consists of patients with ascites, chronic jaundice, portal
hypertension or a history of variceal bleeding of those who
have had liver transplant.
AIDS 6 Acquired immune deficiency syndrome includes patients
with definite or probable AIDS ie: AIDS related complex,
and those who are HIV positive and asymptomatic.
Age
<50 years
50-59 years
60-69 years
70-79 years
≥ 80 years
0
1
2
3
4
*Charlson ME: http://www.rtog.org/LinkClick.aspx?fileticket=8o6FpyC8s9w%3D&tabid=290
ACI Renal Supportive Care Working Group, Annual Report April 2018 50
Appendix 2: IPOS
IPOS Renal: http://pos-pal.org/
ACI Renal Supportive Care Working Group, Annual Report April 2018 51
ACI Renal Supportive Care Working Group, Annual Report April 2018 52
Appendix 3: Karnofsky
Karnofsky
Circle
appropriate
score
Definition Criteria Score
Able to carry on
normal activity
and to work. No
special care
needed
Normal, no complaints, no evidence of
disease
100
Able to carry on normal activity, minor
signs of symptoms of disease
90
Normal activity with effort, some signs
of symptoms of disease
80
Unable to work.
Able to live at
home, care for
most personal
needs. A varying
amount of
assistance is
needed
Cares for self. Unable to carry on
normal activity or to do active work
70
Requires occasional assistance but is
able to care for most needs
60
Requires considerable assistance and
frequent medical care
50
Unable to care
for self.
Requires
equivalent of
institutional or
hospital care.
Disease may be
progressing
rapidly
Disabled requires special care and
assistance
40
Severely disabled, hospitalisation is
indicated although death not imminent
30
Very sick, hospitalisation necessary,
active supportive treatment necessary
20
Moribund, fatal processes progressing
rapidly
10
ACI Renal Supportive Care Working Group, Annual Report April 2018 53
Appendix 4: SGA 7 point
ACI Renal Supportive Care Working Group, Annual Report April 2018 54
ACI Renal Supportive Care Working Group, Annual Report April 2018 55
Appendix 5: Patient and Carer satisfaction surveys
Renal Supportive Care Clinic – Patient Satisfaction Survey We are interested in your honest opinion regarding the care you received during your most recent
visit at our Renal Supportive Care Clinic. All responses will be treated as anonymous and will be
used to improve the services we provide.
1. How long have you been coming to the Renal Supportive Care clinic
Less than 3 month Between 3-6 months Between 6-12 months More than a year
Please indicate the level to which you agree
with the statements below.
Strongly
Agree Agree Uncertain
Disagre
e
Strongly
Disagree
2. I was able to get an appointment as soon as I needed
1 2 3 4 5
3. I found the reception staff helpful and courteous
1 2 3 4 5
4. I found the medical/nursing/social work/dietetics staff helpful and courteous
1 2 3 4 5
5. I was pleased with the time I had to wait to be seen by clinic staff
1 2 3 4 5
6. The doctor explained things in a way that was easy to understand
1 2 3 4 5
7. When I left the clinic I had an understanding of the discussions and a clear understanding of future care
1 2 3 4 5
8. I was pleased with the speed with which symptoms were treated
1 2 3 4 5
9. I was pleased with how family are included in treatment and care decisions
1 2 3 4 5
10. Thinking about all aspects of my clinic visit, I was very satisfied
1 2 3 4 5
11. Do you have any further comments you would like to make
Thank you for completing the survey,
if you have any questions contact the Renal Supportive Care Clinic
ACI Renal Supportive Care Working Group, Annual Report April 2018 56
Renal Supportive Care Clinic - Carer Satisfaction Survey
We are interested in your honest opinion regarding the care that your family member/ person you
are caring for received during their most recent visit to our Renal Supportive Care Clinic. All
responses will be treated as anonymous and will be used to improve the services we provide.
1. How long has your family member/ person you are caring for been coming to the Renal
Supportive Care clinic
Less than 3 month Between 3-6 months Between 6-12 months More than a year
Please indicate the level to which you agree
with the statements below.
Strongly
Agree Agree Uncertain Disagree
Strongly
Disagree
2. We were able to get an appointment as soon as it was needed
1 2 3 4 5
3. I found the reception staff helpful and courteous
1 2 3 4 5
4. I found the medical/nursing/social work/dietetics staff helpful and courteous
1 2 3 4 5
5. I was pleased with the time we had to wait to be seen by clinic staff
1 2 3 4 5
6. The doctor explained things in a way that was easy to understand
1 2 3 4 5
7. When we left the clinic I had an understanding of the discussions and a clear understanding of future care
1 2 3 4 5
8. I was pleased with the speed with which my relative’s symptoms were treated
1 2 3 4 5
9. I was pleased with how I was included in treatment and care decisions
1 2 3 4 5
10. Thinking about all aspects of the clinic visit, I was very satisfied
1 2 3 4 5
11. Do you have any further comments you would like to make
Thank you for completing the survey,
if you have any questions contact the Renal Supportive Care Clinic